Evaluating A Micro Community (Residential Care Facility) - A Check List
Once called boarding homes, residential care facilities provide non medical care services. The services offered may vary from assistance with bathing, dressing, toileting, cooking, and money and medication management.All this is provided in a small and intimate home like setting. - Ask about the experience level of the staff and owner. Ask for references from previous residents that have lived at the facility.
- Ask for professional references, such as physicians, discharge planners, religious leaders and community leaders that have recommended or know some one that has lived at the facility.
- Discussing finances. Ask for a fee schedule. Are there any extra charges that will be added to the monthly fee?
- If you have long term care insurance, will the facility bill the client or the insurance company?
- Does the facility accept Medicaid as payment? Is there a specific amount of time that out of pocket expenses are to be paid before Medicaid is available?
- Are there transportation services available for doctor appointments, going to church, or shopping? Is there a fee for those services?
- Do the present individuals living at the home looked cared for and clean?
- Do they look happy?
- Is the building clean and well maintained?
- Do any of the rooms have a bad odor?
- Are the caregivers interacting positively with the present residents?
- Are the residents treated with dignity and respect?
- Is each resident’s privacy protected when receiving care?
- What is the staff to resident ratio?
- Is there an RN on staff? Does that individual cover several buildings or just one? How often does the RN see the residents?
- If there is no RN available to oversee the residents at all times, is there an RN consultant that oversees the care on a regular basis? What are the specific days and times of coverage for the RN?
- Who supervises the care provided by the aides?
- Is there regular staff to provide continuity of care?
- Does the facility make doctor appointments, order medication refills and provide case management services for the residents?
- What is the process for the family to communicate with the staff regarding questions or concerns?
- Are there accommodations made for meals, such as are there food options available to allow the resident to choose from?
- Are pets accepted, if the resident can provide the care for the pet?
- Is spending money managed by the staff, when the resident is not able to handle money? What system is in place to keep track of those finances?
- Is there a security system in place in the facility? What type of monitoring system is in place to keep wandering or confused resident safe?
Choosing the right residential care facility takes time and research. Once you have decided on several facilities that meet you or your aging seniors needs, it is time to revisit the facilities unannounced and at different times of the day and evening. This is going to be your loved one’s home, so choosing the right place can give you and your aging senior peace of mind and the ability to age in a home setting.
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