Mount Royal Towers

(866) 825-8543

300 Royal Tower Dr, BIRMINGHAM, AL


Services

  • Nursing Home
  • Assisted Living
  • Senior Community
  • Alzheimer's Care
  • Continued Care Community

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Mount Royal Towers
Work
300 ROYAL TOWER DR
BIRMINGHAM
AL
35209
USA
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User Reviews

02/14/2013  -  An OurParents User Writes:

The staff turnover at this place is atronomical. Over the past year I have visited a dear friend and there have been 5 different nurses in charge of her unit since they have all quit. The staff is clearly frustrated and overworked and it seems to stem from the management who I have seen firsthand yelling and a lack of respect for their nurses and caretakers. There's constantly someone new. The care there is bad due to turnover. I've never seen anything like it! My friend is moving.



11/21/2012  -  An OurParents User Writes:

Mount Royal Towers is an average sized, for profit, nursing home with 143 beds based in Birmingham, AL. At last check, the facility had 105 residents indicating that it is 73% occupied which is less than average within the state of Alabama. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
This nursing home and assisted living facility, is located in a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Mount Royal Towers, was 3 stars, which is a better rating than 50% of nursing homes in Alabama. Important to note that this facility has recently improved and has gone from 1 stars to 3 stars.
We have compared the detailed Medicare data for Mount Royal Towers with other senior care providers in Alabama. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 01/13/2012.
To view the full report for this facility, and to understand more about its Medicare rating, go to here



11/15/2012  -  An OurParents User Writes:

Management is untruthful. Food is almost unedible and is the care is not so good. Better hide valuables or they are likely to be stolen. Do not let looks be deceiving. Black mold hides under all those paint jobs,there are lots of roof and window leaks. Promises there are made to be broken. Carpet cleaning is done with an extractor which is used to remove urine and feces. My relative had to provide her own toilet tissue and paper towels on 1St floor. Colostomy bags are routinely dumped in the sinks which are only rinsed. Feces splattered on the wall with no sanitization. who wants to brussh their teeth in a dirty place like that. Food is a BIG issue. Now they've cut meat completely out of one meal a week. The kitchen manager was hired because she's in with the State and "knows" how to get an inspection passed. Salads are routinely handled without gloves and plopped in a bowl where they may set for hours. For those using their sevices they wash all the clothes they can get in a washer at one time, ruining many good clothes. Mom had over twelve outsfits stolen at one time along with her matching shoes and purses. Also,her jewelry is now gone. Heirloom jewlry. Her friends carried gifts to her one day, left for about ten minutes and when they returned her gifts had already disappeared. Head nurse refused to even write a report. Cell phone also disappeared. If you love your parents as I know you do, never use their sitter service as they are hired off the street(mostly from the same family)and many an expensive item has left in their hands.Management does not want any stolen goods reported to police, but they never persue trying to find the perpetrator.



06/30/2012  -  An OurParents User Writes:

not enough staff and most are untrained hourly personel. We pulled our loved one out after a week. It was not as advertised at all!



09/15/2011  -  An OurParents User Writes:

MOUNT ROYAL TOWERS.
IN 6 YEARS MY GRANDMOTHER HAS HAD A CONSSION DUE TO THE CNA's SLAMMING HER HEAD ON THE DOORTO THE BATHROOM(WHEN HOLDING HER SIDEWAYS LIKE A BABY). PRIOR TO THAT A CNA OVER 300LBS WAS GIVING HER A SHOWER AFTER SOAPING HER UP THE CNA "ACCIDENTALLY" FELL ON TOP OF HER AND MY GRANDMOTHER IS 85LBS. DISLOCATED SHOULDER, 3 BROKEN RIBS, CONCUSSION, BROKEN ARM AND BLACK ON THE WHOLE LEFT SIDE OF HER BODY. NO PHONE CALL TO MY DAD WAS MADE. IT WAS OVER LABOR DAY WEEKEND SO WE DIDNT KNOW ANYTHING HAPPEND UNTIL WE SAW HER LAYING THERE IN THE BED JUST PURPLE AND BLACK. WE ASKED WHAT HAPPENED AND THE CNA'S TOLD US AND THAT THEY HAD TAKEN HER TO THE HOSPITAL 48HOURS LATER AND BY THAT TIME IT WAS TOO LATE TO RE-SET HER DISLOATED SHOULDER, OR FIX ANYTHING. WE WERE NOT CALLED EVEN SAYING SHE WENT TO THE HOSPITAL. AND WE REQUESTED THE DOCUMENTS STATING THE FACT THAT THEY TOOK HER TO THE HOSPITAL AFTER THE "ACCIDENT OCCURED" AND THEY FREAKIN TO HER TO THE WRONG HOSPITAL ON TOP OF THAT! I HAVE SEE WITH MY OWN EYES THE CNA'S "DRUG" THE RESIDENTS WITH THERE MEDICINE SO THEY DONT HAVE TO FEED THEM. AND THE CNA'S LAUGHING ABOUT IT AND OPENINGLY SAY WHAT AND WHY THEY DID IT. AND THE RESIDENTS ALL EVENTUALLY PASSED AWAY. I REPORTED THIS TO MOUNT ROYAL MANY TIMES, BUT THE OFFICE JUST SAID THAT NONE OF THEIR STAFF WOULD DO SUCH A THING. THIS IS ALL JUST THE MINOR THINGS THAT HAS HAPPENED. I HAVE PICTURES, VIDEOS, AND A LOT MORE STORIES. IT'S ALWAYS SOMETHING EVERYDAY. AND NOW THEY ARE KICKING MY GRANDMOTHER OUT BECAUSE THEY GOT CAUGHT BY THE STATE FOR MOVING A NUNCH OF SKILLED RESIDENTS TO THE ASSISTED LIVING FLOOR FOR 2 YEARS. SO NOW THEY GAVE US 30 DAYS AND HELL EVERYDAY IN THIS 30 DAYS. LIKE THE ASSISTANT ADMINISTRATIVE CHANGING MY GRANDMOTHER'S FOOD FROM REGULAR TO PURREE, JUST BECAUSE SHE SAW HER SPITTING HER FOOD OUT AND WOULDN'T CHEW IT. FIRST OF ALL SHE HAD NO RIGHT TO CHANGE IT (SHE IS NO DOCTOR) 2ND OF ALL SHE DID NOT CALL US TO TELL US OF THIS CHANGE, AND 3RD WHEN I FOUND OUT FROM THE CNA'S THAT MY GRANDMOTHER WAS GETTING PURREE FOOD IM BREAKFAST AND DINNER FOR THE LAST 2 WEEKS MINUS LUNCH BECAUSE I FEED HER AND THEY KNOW I'M THERE AND WENT BEHIND MY BACK AND MADE THIS CHANGE. I SAID I WOULD SPIT IT OUT TOO. THE FOOD IS MOLDED OR HARD AS A ROCK. I TOLD HER THE FOOD WAS DISGUSTING AND SHE WOULDN'T EAT IT EITHER. I SAID I TAKE HER MCDONALDS ONCE A WEEK OR SO AND SHE EATS IT LIKE ITS GOING OUT OF STYLE. I SAID SHE HAS NO PROBLEM WITH EATING AND YOU HAD NO RIGHT TO CHANGE IT, YOUR NOT EVEN A DOCTOR MISS L! YEP I SAID YOUR NAME AND I HOPE YOU SEE THIS. MOUNT ROYAL SUCKS AND KILLS PEOPLE. FYI IT's A DEATH TRAP.


Response: please call me. I may be able to help you 5863588


07/27/2010  -  An OurParents User Writes:

Do not use this facility unless you are willing to constantly visit your family member to ensure their care. Our mother needed rehab after a knee replacement and spent one week in Mount Royal 3rd floor "rehab facility". If she had required a longer stay, we would have moved her immediately. She was not assessed by a therapist until almost 24 hours had passed. The first full day the staff acted as if they didn't even realize she was on the floor. Her first morning they had to go get a breakfast for her as they didn't bring up enough meals. She was supposed to be on a leg exercise machine twice a day and asked the nurse to help her with it the morning after her arrival the day before, and he didn't know what he was doing and set it on the wrong degree. She was to be on it for 2 hours. Three hours later we arrived for a visit and found trying to get the thing off so she could go to the bathroom. No one had checked on her. The shift had changed and the nurse didn't even know she was on the machine. No one had responded to her call button. We had to find a nurse to help get the thing off. We visited for 5 hours and, other than receiving her meds when we first arrived, no one came to check on her the whole time we were there. I met with the Administrator, Head of Nursing and RN for the floor and told them what had gone on and they were apologetic. That evening they helped her with her first shower (supposed to alternate days between shower and sponge bath) and came often to check on her. After her release, she told us that was the only shower she got while she was there. She had to get her own water for sponge baths and wait for the nurses to bring her towels. She told us she had fallen her first night there in the bathroom and managed to get up finally by herself. She was not supposed to go to the bathroom on her own, but it was too hard to get a response to the call button. The food was so horrid it turned her stomach and we brought her meals to keep her nourished. Some of the nurses were kind and hugged her when she left, but this place is very disorganized and poorly run. Patients don't get adequate care and we highly discourage anyone from using this facility. Our mother basically took care of herself while she was there.




Description of Mount Royal Towers in BIRMINGHAM, AL

Number of Beds : 143

Find a warm greeting warm greeting for your loved one at Mount Royal Towers, offering the very best in assisted living, independent living, memory care, skilled nursing and rehab. Assisted living communities provide a chore-free life and the support seniors need to retain as much independence as possible. Why choose an assisted living community? Research suggests that seniors who live near their peers and have a variety of social activities feel a greater sense of well-being. With assisted living, you'll enjoy senior-friendly homes and a welcoming staff. Other services you'll find include around-the-clock supervision and security, access to professional nurses, emergency call systems, help with daily living, and nutritious meals prepared by chefs. These communities typically provide housekeeping, laundry, transportation, and a calendar of social events. Independent living is intended for seniors who are self-reliant but who want to enjoy a worry-free life. Developed for both individuals and couples, these senior communities are also known as retirement villages, 55+ communities, and senior apartments. Residents stay in private apartments or individual homes with a range of community amenities, services, and programs tailored just for seniors. You'll have your own private space, so you can bring your favorite furniture, photos, and cookware. You’ll be able to spend time pursuing activities that you enjoy since tasks commonly associated with homeownership will be taken care of. Because independent living communities are intended for older adults who need little or no assistance, most do not offer medical care or supervision. You’ll find many social programs and community amenities, such as gardening, bridge, bingo, fitness programs, book clubs, and planned outings. Memory care necessitates a more direct level of care, memory enhancement programs, and increased security for your loved one. Memory care is different from the care provided in assisted living, requiring a team that is professionally trained in memory care. Residents live in private or semi-private studio homes with twenty-four-hour supervision. Three nutritious meals a day plus snacks are provided, as well as housekeeping and laundry services. Structured activities designed specifically for memory impairment offer cognitive stimulation. Facilities typically have secured areas, such as walking paths and gardens, for residents to access. Other support services include continence care, medication management, behavioral therapies, and assistance with bathing and grooming. When rehab services are necessary, Mount Royal Towers offers warm, compassionate care in a secure environment. Mount Royal Towers helps seniors find the worry-free lifestyle they want. In this community, residents have complete assisted living, independent living, memory care, skilled nursing and rehab services, as well as a hospitable environment. Within assisted living communities, you'll find help as you need it, with the goal of giving the aid required to stay as autonomous as possible. When seniors are autonomous but want to be in the company of peers, choose indepedent living and enjoy a variety of amenities and services. Memory care gives a higher level of attention, brain games designed for memory enhancement, as well as secure, comfortable living arrangements. Call today and discover how Mount Royal Towers is the perfect fit for seniors requiring assisted living, independent living, memory care, skilled nursing and rehab services.

Source: OurParents.com

Amenities

Community Services
  • Housekeeping
  • Laundry Service
Security
  • Fire Sprinkler System
Personal Assistance
  • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
  • Catheter Management
  • Foot Care
  • Sitting, Standing, Walking
  • Toileting
  • Medication Management
Special Health Conditions
  • Colostomy or Urostomy

Demographic Profile for BIRMINGHAM, AL, 35209

People

Male Population
47.60%
Female Population
52.40%
Median Age
34 Years
Average Household Income
$47,298

Cost Of Living
Compared to the National Average

Overall
5% Above
Cost of Food
3% Above
Utilities
1% Above
Miscellaneous
2% Below

Environment
Provided By EPA; Closer to 100 is better

Air Quality
3.5 / 100
Water Quality
80 / 100
Superfund Sites
21 / 100
Physicians per 100k
361.2

Annual Crime

Violent Crimes
4
Property Crimes
4
Owned and Operated By
ActivCare Living
Established: 1981