Mount Royal Towers

(866) 379-8263

300 Royal Tower Dr, Birmingham, AL

Mount Royal Towers
Work
300 ROYAL TOWER DR
BIRMINGHAM
AL
35209
USA
Work (866) 379-8263
Address book Address
300 Royal Tower Dr
Birmingham, AL
Telephone Phone Number
(866) 379-8263
to speak with a care advisor about this community
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Owned and Operated By
ActivCare Living
Established: 1981

User Reviews Add Review...

02/14/2013 An Interested Visitor Writes: The staff turnover at this place is atronomical. Over the past year I have visited a dear friend and there have been 5 different nurses in charge of her unit since they have all quit. The staff is clearly frustrated and overworked and it seems to stem from the management who I have seen firsthand yelling and a lack of respect for their nurses and caretakers. There's constantly someone new. The care there is bad due to turnover. I've never seen anything like it! My friend is moving.

1

11/21/2012 An OurParents User Writes: Mount Royal Towers is an average sized, for profit, nursing home with 143 beds based in Birmingham, AL. At last check, the facility had 105 residents indicating that it is 73% occupied which is less than average within the state of Alabama. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
This nursing home and assisted living facility, is located in a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Mount Royal Towers, was 3 stars, which is a better rating than 50% of nursing homes in Alabama. Important to note that this facility has recently improved and has gone from 1 stars to 3 stars.
We have compared the detailed Medicare data for Mount Royal Towers with other senior care providers in Alabama. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 01/13/2012.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

3

11/15/2012 An Family Member of Current/Past Resident Writes: Management is untruthful. Food is almost unedible and is the care is not so good. Better hide valuables or they are likely to be stolen. Do not let looks be deceiving. Black mold hides under all those paint jobs,there are lots of roof and window leaks. Promises there are made to be broken. Carpet cleaning is done with an extractor which is used to remove urine and feces. My relative had to provide her own toilet tissue and paper towels on 1St floor. Colostomy bags are routinely dumped in the sinks which are only rinsed. Feces splattered on the wall with no sanitization. who wants to brussh their teeth in a dirty place like that. Food is a BIG issue. Now they've cut meat completely out of one meal a week. The kitchen manager was hired because she's in with the State and "knows" how to get an inspection passed. Salads are routinely handled without gloves and plopped in a bowl where they may set for hours. For those using their sevices they wash all the clothes they can get in a washer at one time, ruining many good clothes. Mom had over twelve outsfits stolen at one time along with her matching shoes and purses. Also,her jewelry is now gone. Heirloom jewlry. Her friends carried gifts to her one day, left for about ten minutes and when they returned her gifts had already disappeared. Head nurse refused to even write a report. Cell phone also disappeared. If you love your parents as I know you do, never use their sitter service as they are hired off the street(mostly from the same family)and many an expensive item has left in their hands.Management does not want any stolen goods reported to police, but they never persue trying to find the perpetrator.

1

06/30/2012 An Family Member of Current/Past Resident Writes: not enough staff and most are untrained hourly personel. We pulled our loved one out after a week. It was not as advertised at all!

1

09/15/2011 An Family Member of Current/Past Resident Writes: MOUNT ROYAL TOWERS.
IN 6 YEARS MY GRANDMOTHER HAS HAD A CONSSION DUE TO THE CNA's SLAMMING HER HEAD ON THE DOORTO THE BATHROOM(WHEN HOLDING HER SIDEWAYS LIKE A BABY). PRIOR TO THAT A CNA OVER 300LBS WAS GIVING HER A SHOWER AFTER SOAPING HER UP THE CNA "ACCIDENTALLY" FELL ON TOP OF HER AND MY GRANDMOTHER IS 85LBS. DISLOCATED SHOULDER, 3 BROKEN RIBS, CONCUSSION, BROKEN ARM AND BLACK ON THE WHOLE LEFT SIDE OF HER BODY. NO PHONE CALL TO MY DAD WAS MADE. IT WAS OVER LABOR DAY WEEKEND SO WE DIDNT KNOW ANYTHING HAPPEND UNTIL WE SAW HER LAYING THERE IN THE BED JUST PURPLE AND BLACK. WE ASKED WHAT HAPPENED AND THE CNA'S TOLD US AND THAT THEY HAD TAKEN HER TO THE HOSPITAL 48HOURS LATER AND BY THAT TIME IT WAS TOO LATE TO RE-SET HER DISLOATED SHOULDER, OR FIX ANYTHING. WE WERE NOT CALLED EVEN SAYING SHE WENT TO THE HOSPITAL. AND WE REQUESTED THE DOCUMENTS STATING THE FACT THAT THEY TOOK HER TO THE HOSPITAL AFTER THE "ACCIDENT OCCURED" AND THEY FREAKIN TO HER TO THE WRONG HOSPITAL ON TOP OF THAT! I HAVE SEE WITH MY OWN EYES THE CNA'S "DRUG" THE RESIDENTS WITH THERE MEDICINE SO THEY DONT HAVE TO FEED THEM. AND THE CNA'S LAUGHING ABOUT IT AND OPENINGLY SAY WHAT AND WHY THEY DID IT. AND THE RESIDENTS ALL EVENTUALLY PASSED AWAY. I REPORTED THIS TO MOUNT ROYAL MANY TIMES, BUT THE OFFICE JUST SAID THAT NONE OF THEIR STAFF WOULD DO SUCH A THING. THIS IS ALL JUST THE MINOR THINGS THAT HAS HAPPENED. I HAVE PICTURES, VIDEOS, AND A LOT MORE STORIES. IT'S ALWAYS SOMETHING EVERYDAY. AND NOW THEY ARE KICKING MY GRANDMOTHER OUT BECAUSE THEY GOT CAUGHT BY THE STATE FOR MOVING A NUNCH OF SKILLED RESIDENTS TO THE ASSISTED LIVING FLOOR FOR 2 YEARS. SO NOW THEY GAVE US 30 DAYS AND HELL EVERYDAY IN THIS 30 DAYS. LIKE THE ASSISTANT ADMINISTRATIVE CHANGING MY GRANDMOTHER'S FOOD FROM REGULAR TO PURREE, JUST BECAUSE SHE SAW HER SPITTING HER FOOD OUT AND WOULDN'T CHEW IT. FIRST OF ALL SHE HAD NO RIGHT TO CHANGE IT (SHE IS NO DOCTOR) 2ND OF ALL SHE DID NOT CALL US TO TELL US OF THIS CHANGE, AND 3RD WHEN I FOUND OUT FROM THE CNA'S THAT MY GRANDMOTHER WAS GETTING PURREE FOOD IM BREAKFAST AND DINNER FOR THE LAST 2 WEEKS MINUS LUNCH BECAUSE I FEED HER AND THEY KNOW I'M THERE AND WENT BEHIND MY BACK AND MADE THIS CHANGE. I SAID I WOULD SPIT IT OUT TOO. THE FOOD IS MOLDED OR HARD AS A ROCK. I TOLD HER THE FOOD WAS DISGUSTING AND SHE WOULDN'T EAT IT EITHER. I SAID I TAKE HER MCDONALDS ONCE A WEEK OR SO AND SHE EATS IT LIKE ITS GOING OUT OF STYLE. I SAID SHE HAS NO PROBLEM WITH EATING AND YOU HAD NO RIGHT TO CHANGE IT, YOUR NOT EVEN A DOCTOR MISS L! YEP I SAID YOUR NAME AND I HOPE YOU SEE THIS. MOUNT ROYAL SUCKS AND KILLS PEOPLE. FYI IT's A DEATH TRAP.

1

Response: please call me. I may be able to help you 5863588

07/27/2010 An OurParents User Writes: Do not use this facility unless you are willing to constantly visit your family member to ensure their care. Our mother needed rehab after a knee replacement and spent one week in Mount Royal 3rd floor "rehab facility". If she had required a longer stay, we would have moved her immediately. She was not assessed by a therapist until almost 24 hours had passed. The first full day the staff acted as if they didn't even realize she was on the floor. Her first morning they had to go get a breakfast for her as they didn't bring up enough meals. She was supposed to be on a leg exercise machine twice a day and asked the nurse to help her with it the morning after her arrival the day before, and he didn't know what he was doing and set it on the wrong degree. She was to be on it for 2 hours. Three hours later we arrived for a visit and found trying to get the thing off so she could go to the bathroom. No one had checked on her. The shift had changed and the nurse didn't even know she was on the machine. No one had responded to her call button. We had to find a nurse to help get the thing off. We visited for 5 hours and, other than receiving her meds when we first arrived, no one came to check on her the whole time we were there. I met with the Administrator, Head of Nursing and RN for the floor and told them what had gone on and they were apologetic. That evening they helped her with her first shower (supposed to alternate days between shower and sponge bath) and came often to check on her. After her release, she told us that was the only shower she got while she was there. She had to get her own water for sponge baths and wait for the nurses to bring her towels. She told us she had fallen her first night there in the bathroom and managed to get up finally by herself. She was not supposed to go to the bathroom on her own, but it was too hard to get a response to the call button. The food was so horrid it turned her stomach and we brought her meals to keep her nourished. Some of the nurses were kind and hugged her when she left, but this place is very disorganized and poorly run. Patients don't get adequate care and we highly discourage anyone from using this facility. Our mother basically took care of herself while she was there.

1

Description of Mount Royal Towers in Birmingham, AL

Number of Beds : 143

Mount Royal Towers, located in Birmingham, Alabama provides the following services: Nursing Home, Assisted Living, Senior Community, Alzheimer's Care, and Continued Care Community. It accepts the following payment methods: Medicare and Medicaid. Mount Royal Towers has received 1 star from Medicare and an average user review rating of 1 star. Mount Royal Towers has a very good hospital, Brookwood Medical Center, located nearby, which scored a 96 out of 100 in its most recent Medicare review. The Mount Royal Towers's nearest hospital is 1 miles away. The zipcode (35209) in Alabama, where Mount Royal Towers is located, has an average safety rating based on recent crime statistics. A more detailed description of the types of care for Mount Royal Towers can be found here.

Mount Royal Towers is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

Also, Mount Royal Towers is an assisted living facility. Assisted living facilities are an apartment-style habitat designed to focus on providing assistance with daily living activities. They provide a higher level of service for the elderly which can include preparing meals, housekeeping, medication assistance, laundry, and also do regular check-in's on the residents. Basically, they are designed to bridge the gap between independent living and nursing home facilities. When thinking about how to pay for care, assisted living facilities are generally less expensive than nursing homes, if assisted living is a viable option for your loved one.

Also, Mount Royal Towers is a Senior Community. Senior communities are for seniors who can take care of themselves. It is often a set of apartments in a variety of sizes from studios to large two bedrooms, where seniors live independently, but may receive additional services like transportation, pools, a convenience store, bank, barber/beauty shop, resident laundry, housekeeping, and security, are all services and amenities that may be provided there.

Also, Mount Royal Towers facility provides Alzheimer's care. This means it has special safeguards for wandering seniors, and caregivers are trained in handling dementia behaviors.

Source: SNAPforSeniors, Inc.

Amenities

Community Services

  • Housekeeping
  • Laundry Service
  • Security

  • Fire Sprinkler System
  • Personal Assistance

  • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
  • Catheter Management
  • Foot Care
  • Sitting, Standing, Walking
  • Toileting
  • Medication Management
  • Special Health Conditions

  • Colostomy or Urostomy
  • For more information about Mount Royal Towers call (866) 379-8263 to speak with a local Care Advisor


    Demographic Profile for Birmingham, AL,35209

    Annual Crime
    35209 Avg.
    Violent Crimes 4 4
    Property Crimes 4 4
    Weather Conditions
    Average High Temperature ° F
    Average Low Temperature ° F
    Rainy Days 31%
    Average Rainfall 0 inches
    Average Snowfall 0 inches
    Environment
    Provided By EPA; Closer to 100 is better
    Air Quality 3.5 / 100
    Water Quality 80 / 100
    Superfund Sites 21 / 100
    Physicians per 100k 361.2
    Cost Of Living
    Compared to the National Average
    Overall 5% Above
    Cost of Food 3% Above
    Utilities 1% Above
    Miscellaneous 2% Below
    Education
    High School Graduate
    Associate Degree
    Undergraduate Degree
    Graduate Degree 18.42%
    People
    Male Population 47.60%
    Female Population 52.40%
    Median Age 34 Years
    Average Individual Income
    Average Household Income $47,298
    Population Change
    Religions Breakdown of religious affiliations in Birmingham AL
    Percent Religious 57.94%
    Baptist 29.98%
    Catholic 7.93%
    Methodist 6.07%
    Other Christian 4.89%
    Pentecostal 3.39%
    Presbyterian 2.32%
    All Other 3.36%
    Race
    Breakdown of ethnicities in Birmingham AL
    White  67.8%
    Black  24.2%
    Hispanic/Latino  3.8%
    Asian  2.7%
    Multiracial  1.2%
    Other  0.1%

    Please Note Zip code-level crime information is provided by U.S. Census data. OurParents ALWAYS recommends that you visit the facility and check with local law enforcement authorities, and draw your own conclusions about the safety of any given care provider and area.

    Nearby Hospitals

    Brookwood Medical Center

    2010 Brookwood Medical Center Drive
    Birmingham AL 35209
    Distance: 1 mile
    Tel: 205-877-1000
    Average Rating: 96%

    Uab Highlands

    1201 11 Th Avenue South
    Birmingham AL 35205
    Distance: 3 miles
    Tel: 205-975-7100
    Average Rating: 83%

    St Vincents Hospital

    810 St Vincents Drive
    Birmingham AL 35205
    Distance: 3 miles
    Tel: 205-939-7000
    Average Rating: 81%

    Callahan Eye Foundation Hospital

    1720 University Blvd
    Birmingham AL 35233
    Distance: 3 miles
    Tel: 205-325-8100
    Average Rating:
    Nearby Drug Stores

    Publix Alabama Llc

    3141 Overton Rd
    Distance: 2.3 miles
    (205) 967-2315

    Ritch's Vital Care Of Birmingham, Incl

    2714 Cahaba Rd
    Distance: 2.3 miles
    (205) 871-1141

    Ritch's Vital Care Of Birmingham, Inc.

    2714 Cahaba Rd
    Distance: 2.3 miles
    (205) 871-1141
    Nearby Churches

    Vestavia Hills Baptist Church

    2600 Vestavia Dr
    Birmingham, AL
    Distance: 0.3 miles

    Shades Valley Lutheran Church

    720 Shades Creek Pky
    Birmingham, AL
    Distance: 0.5 miles

    Covenant Presbyterian Church

    65 Old Montgomery Hwy
    Birmingham, AL
    Distance: 0.8 miles
    Nearby Parks

    Overton Park

    Homewood, AL
    Distance: 1.6 miles

    Bulldog Softball Field

    Homewood, AL
    Distance: 1.7 miles

    Birmingham Botanical Gardens

    2612 Lane Park Rd
    Mountain Brook, AL
    Distance: 1.8 miles
    Services

  • Nursing Home
  • Assisted Living
  • Senior Community
  • Alzheimer's Care
  • Continued Care Community
  • Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No