Advanced Health Care Of Glendale

(855) 405-9953

16825 North 63 Rd Avenue, Glendale, AZ

Advanced Health Care Of Glendale
Work
16825 NORTH 63RD AVENUE
GLENDALE
AZ
85306
USA
Work (855) 405-9953
Address book Address
16825 North 63 Rd Avenue
Glendale, AZ
Telephone Phone Number
(855) 405-9953
to speak with a care advisor about this community
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User Reviews Add Review...

02/09/2014 An Interested Visitor Writes:

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10/22/2013 An Interested Visitor Writes: I know everyone has good and bad experiences at these types of places but for what it's worth I would like to share our family's experience as having you parent in a health care facility is very stressful and emotional as you worry if they are going to be taken care of. Yesterday my mother called 911 and had the Glendale Fire Department transport her to the hospital emergency room from Advanced Health Care of Glendale. She was extremely dehydrated and experiencing a lot of pain. Advanced reminds me of a Robb & Stucky furniture showroom so do not let this get the better of you. Little things started to go wrong. Noticed requests like providing ensure as my mom was not eating normally were not responded to and then when I finally tracked down staff and followed them they gave me three cans and said "they are warm but if you refrigerate them they taste good" Well my thought was why would they not have some cooling as there has to be other patients that may need them if they are not getting the nutrition they need. They did not provide any hygiene products except body wash and lotion now we obviously don't mind bringing anything to our mom but I'm mentioning this for a reason I will get to later. I communicated with staff and asked them to let us know if medication changes were made and this did not occur. My mother became really dehydrated and we were informed by the staff that she would need to drink more water or an IV would need to be used. For three days we battled this and on Sunday night became concerned that they were not doing enough. The nurse informed us that my mother was not given a medication called Met Formin she needs because it is hard on the kidneys and with dehydration this was not a good thing. Later that night I called the facility and spoke again with the nurse Jill. I told Jill that my mother's mouth was really really red and could she check it when she was administering night medication. I was told that "many residents are already asleep and I don't want to wake her if she sleeping (it was about 9:00 p.m.). After I hung up I thought wait a minute if you have to wake her up and give her night medication why could you not look at her mouth? I called my mother and she said "they had not given her any night medication. At home she has two weekly pill containers one is for morning and the other is for evening. Again I was not sure why her medications changed (I loked at Medicare does note a finding that Pharmacy Services has a "pattern" problem not "isolated" problem that apparently was resolved Well at 4:00 a.m. the following morning my mother called me and could barely speak. They were really mad that she called 911. I had to ask the staff again if my mother had a right to request medical treatment or not. They responded yes so she had the fire department take her. I called Advanced Health Care and was told by Tia that Jill told her that my mom was seen by a doctor on Sunday. We have a huge family and Sunday was a busy day for my mom. My sister was there in the morning, my niece followed, and then I was there for dinner. If a doctor ever saw her I cannot image when and why would my mom not mention it. I told Tia that my mom was never seen by a doctor on Sunday (they may have gotten the patient room number wrong), I have made a request for the record to insure that did not bill Medicare for a visit that did not occur. At the emergency room they immediately treated her with fluids and the confusion she was experiencing improved and her muscle cramps went away. She is resting easy over at Lifecare Center of Glendale. The admitting office called me at the emergency room so I could get a listing of her medications as the paperwork transferred over from Advanced Health Care had three separate doctor's orders and they could not tell exactly what was needed. In short we agreed to disregard the doctor's reports and go with the list we knew was accurate as let the new doctor access the situation. I noticed upon arrival to the new center that they had her on a special mattress for her injury and kept pillows under her legs to reduce pressure (very simple things but Advanced Health Care did not do this). She was given an entire kit that had shampoo, tooth paste, body, wash, deodorant, hair brush, and many other items she might need, not at Advanced. I then took a big breath and explained to the nurse that I ask a lot of questions and..well..hover. She replied "my daughter is just like you and if I were in a rehab facility she would do the same thing, after all it's your mom". I understand there is no perfect place for our parents but I'm hoping she is in a better place where her voice is heard, staff communicate with the family, and they provide her with the medical treatment she needs. Again I'm sure there are folks who did not have a success with Lifecare Center of Glendale but so far so good (when I called my mother this morning I almost hug up thinking I had the wrong room as she sounded so good. I did want to share our experience with Advanced Health Care of Glendale just so other are aware. I'm sure there are folks that received great service from this facility but our experience was not positive and I would warn anyone I talked too. If you do choose this facility and decide you are not happy, you can have a person moved to another facility (don't let them scare you with a bunch of Medicare talk that will scare you into thinking your going to get a big bill in the mail, just call the new place and ask them. I hope this review helps others.

1

Response: I love that people can just write whatever they want on these forums...lies and all

06/13/2013 An Family Member of Current/Past Resident Writes: My father was transfered from a hospital to Advanced Heathcare for physical therapy. The place is very nice looking, they have spared no expense on the furnishings. But DO NOT BE FOOLED by any of this!!! The people in charge are inept and complete liars! They sent my father back to the hospital with out consulting me(I have POA) Then I received more than one reason for why they sent him back and to a Hospital completely accross town from where we live! I then received a phone call telling me that he will only be in the hospital for a short stay then will return to Advanced. They then asked me to pay a $300 fee per day to keep his room reserved!? Are they kidding me?? Of course I refused. When my father was discharged from the hospital the hospital administrator called me and told me that Advanced had refused my fathers return!!!! Called Forest, the idiot in charge and was basically lied to.
Please do yourself and your loved ones the favor of not taking them to this shithouse with a nice facade!!! You have been warned!!

1

12/06/2012 An Family Member of Current/Past Resident Writes: Not sure how i really feel about this place. My dad is currently in rehab there. the 2nd morning he was there, my stepmom went in & he was sitting in waste. he had to go to bathroom & has trouble getting up after bypass surgery & no call button nearby. i live in Massachusetts & am not pleased with this at all. I HOPE IT GETS BETTER !!!

3

11/21/2012 An OurParents User Writes: ADVANCED HEALTH CARE OF GLENDALE is a small, for profit, nursing home with 54 beds based in Glendale, AZ. At last check, the facility had 43 residents indicating that it is 80% occupied which is about average within the state of Arizona. The provider accepts only medicare.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Advanced Health Care Of Glendale, was 5 stars. Only 15% of nursing homes have 5 stars in Arizona.
We have compared the detailed Medicare data for Advanced Health Care Of Glendale with other senior care providers in Arizona. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is higher than average; Certified nursing assistant (CNA) hours per resident per day is higher than average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 04/12/2012.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

5

11/20/2012 An Current/Past Resident Writes: I have been "in patient" 2 years ago for 3 weeks and this year for 1 week after having surgeries. I LOVED Advanced Healthcare of Glendale. I had EXCELLENT care both times which is why I went back. Their food was good and plentiful. I agree that the Physical Therapists were awesome. I'm very sad to read the Nov 3 evaluation. I was very pleased by the atmosphere and the friendliness of everyone I encountered.

5

11/03/2012 An Family Member of Current/Past Resident Writes: My mother spent 1 week here. The Nurses at Advanced Healthcare of Glendale show no compassion. The Admin staff lie. The Physical Therapists there are very good and compasionate however since they only spend about 1 hour a day with the patient I would not recomend anyone have thier loved one placed in this facility. It looks beautiful but it is a fairly new facility and they do not know what they are doing.

2

07/07/2012 An Family Member of Current/Past Resident Writes: Staff was friendly and responsive to my mothers needs. Fantastic experience.

5

Description of Advanced Health Care Of Glendale in Glendale, AZ

Number of Beds : 54

Advanced Health Care Of Glendale, located in Glendale, Arizona provides the following services: Nursing Home. It accepts the following payment methods: Medicare. Advanced Health Care Of Glendale has received 5 stars from Medicare and an average user review rating of 3 stars. Advanced Health Care Of Glendale has a very good hospital, Arrowhead Hospital, located nearby, which scored a 93 out of 100 in its most recent Medicare review. The Advanced Health Care Of Glendale's nearest hospital is 1 miles away. The zipcode (85306) in Arizona, where Advanced Health Care Of Glendale is located, has a below average safety rating based on recent crime statistics. A more detailed description of the types of care for Advanced Health Care Of Glendale can be found here.

ADVANCED HEALTH CARE OF GLENDALE is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

Amenities

For more information about Advanced Health Care Of Glendale call (855) 405-9953 to speak with a local Care Advisor


Demographic Profile for Glendale, AZ,85306

Annual Crime
85306 Avg.
Violent Crimes 5 4
Property Crimes 5 4
Weather Conditions
Average High Temperature ° F
Average Low Temperature ° F
Rainy Days 8%
Average Rainfall 0 inches
Average Snowfall 0 inches
Environment
Provided By EPA; Closer to 100 is better
Air Quality 13.8 / 100
Water Quality 65 / 100
Superfund Sites 10 / 100
Physicians per 100k 199.1
Cost Of Living
Compared to the National Average
Overall 14% Below
Cost of Food 4% Above
Utilities 7% Below
Miscellaneous 4% Below
Education
High School Graduate
Associate Degree
Undergraduate Degree
Graduate Degree 8.97%
People
Male Population 49.61%
Female Population 50.39%
Median Age 35.1 Years
Average Individual Income
Average Household Income $57,600
Population Change
Religions Breakdown of religious affiliations in Glendale AZ
Percent Religious 38.82%
Catholic 17.89%
LDS 5.28%
Other Christian 4.12%
Baptist 3.06%
Pentecostal 2.82%
All Other 5.63%
Race
Breakdown of ethnicities in Glendale AZ
White  80.1%
Hispanic/Latino  10.9%
Asian  4%
Black  2.1%
Multiracial  1.8%
Native American  1%
Hawaiian/Pacific Islander  0.2%
Other  0.1%

Please Note Zip code-level crime information is provided by U.S. Census data. OurParents ALWAYS recommends that you visit the facility and check with local law enforcement authorities, and draw your own conclusions about the safety of any given care provider and area.

Nearby Hospitals

Arrowhead Hospital

18701 North 67 Th Avenue
Glendale AZ 85308
Distance: 1 mile
Tel: 623-561-1000
Average Rating: 93%

Banner Thunderbird Medical Center

5555 West Thunderbird Road
Glendale AZ 85306
Distance: 2 miles
Tel: 602-865-5555
Average Rating: 84%

John C Lincoln Deer Valley Hospital

19829 North 27 Th Avenue
Phoenix AZ 85027
Distance: 5 miles
Tel: 623-879-5574
Average Rating: 85%

Banner Boswell Medical Center

10401 West Thunderbird Boulevard
Sun City AZ 85351
Distance: 6 miles
Tel: 623-977-7211
Average Rating: 84%
Nearby Drug Stores

Smiths Food & Drug Centers Inc

5771 W Thunderbird Rd
Distance: 1.4 miles
(602) 978-4998

Safeway Inc

5860 W Thunderbird Rd
Distance: 1.4 miles
(602) 863-0015

Walgreen Co

5421 W Thunderbird Rd
Distance: 1.4 miles
(602) 547-9645
Nearby Churches

Faith Bible Church

17334 N 63rd Ave
Glendale, AZ
Distance: 0.3 miles

Hope Chapel

17417 N 63rd Ave
Glendale, AZ
Distance: 0.4 miles

Glendale Seventh Day Adventist

PO Box 6138
Glendale, AZ
Distance: 1.0 miles
Nearby Parks

Somerset HOA Park

W Kings Ave
Glendale, AZ
Distance: 0.7 miles

Las Brisas Pointe HOA Park

W Juniper Ave
Glendale, AZ
Distance: 0.9 miles

Chapparal Park

Glendale, AZ
Distance: 0.9 miles
Services

  • Nursing Home
  • Payment Options

  • Medicare Yes
  • Medicaid No
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No