Springdale West

(866) 871-4548

3130 E Broadway Rd, MESA, AZ


Services

  • Nursing Home

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Springdale West
Work
3130 E BROADWAY RD
MESA
AZ
85204
USA
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User Reviews

12/21/2013  -  An OurParents User Writes:

My wife was there 10 days for rehab after total knee replacement---worst 10 days of her life!

Admitted and put to bed at 6 PM-no response to call button until 9 PM
Food is cold always and poor quality, missing items, coffee must in short supply there, not served even if ordered
Spirometer (breathing aid) disappears and took three hours to get another one.
Wife placed in chair for supper--call button out of reach.
No rest for surgical knee in shower.
Safety belt not used for walk.
Doctor required cooling machine for knee---baffled most of attendants, ice not renewed for cooling.
One attendant used one hand to assist wife while the other hand held her cell phone talking to her boy friend.
Elastic stocking not replaced after shower.
No reponse to call button to get off commode for 35 minutes.
Lead man not responsive to requests or he ignores them during the week.
Good lead man on the weekend!!!

Liked:
  • Cleanliness
  • Staff
  • Location

    11/21/2012  -  An OurParents User Writes:

    Springdale West is a large, for profit, nursing home with 204 beds based in Mesa, AZ. At last check, the facility had 144 residents indicating that it is 71% occupied which is about average within the state of Arizona. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Springdale West, was 2 stars, which is a lower rating than 65% of nursing homes in Arizona. Important to note that this facility has recently improved and has gone from 1 stars to 2 stars.
    We have compared the detailed Medicare data for Springdale West with other senior care providers in Arizona. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is higher than average. The most recent health inspection was on 06/25/2012.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here



    04/29/2012  -  An Family Member of Current/Past Resident Writes:

    I do not recommend you send your loved one here if u want them to be taken well care off. They don't get there showers often, the food is terrible. You have to be on the nurses constantly about their needs and when you have questions about their care no one seems to know anything. So disgusted with this place!!!



    03/27/2012  -  An OurParents User Writes:

    I'VE BEEN HERE APPROX. 5 YRS. THE BIGGEST PROBLEM I SEE AT THIS TIME IS STAFF TURN OVER..NO CONTINUITY STAFF ALIGNMENT WITH THE PATIENT. MOSTLY WITH THE CNA STAFFING.THE IN HOUSE TRAINING OF THE CNR IS VERY LIMITED. ALSO, SHOULD BE MORE CLARIFICATION AS TO CHAIN OF COMMAND AS TO REGISTERING A CONCERN and/or COMPLAINT IN A TIMELY MANNER.



    03/13/2012  -  An OurParents User Writes:

    This is by far one of the worst SNF. Rooms are dirty, you cannot understand staff(very broken english). They are very understaffed. They will just let your love one lay there. Do your homework, If you care about your love one, please find a different place.



    03/04/2012  -  An OurParents User Writes:

    Understaffed, undertrained, incompetent and very disorganized.



    02/27/2012  -  An OurParents User Writes:

    My Mom had a great experience there! She loved all of the sweet nurses. Everyone was so helpful for her...she even misses some of the staff and calls them from time to time to visit!



    02/22/2012  -  An OurParents User Writes:

    I cant wait to get my mother out of this HELL HOLE..Its always something new with this place..I will forever regret choosing this facility for my mothers rehabilitation!



    12/19/2011  -  An OurParents User Writes:

    Horrible place! Should be shut down!




    Description of Springdale West in MESA, AZ

    Number of Beds : 204

    Supplying a range of quality rehab services, Springdale West has a senior care solution for you or your loved one. Springdale West is a community where you'll experience a comfortable new beginning with a dedicated staff. In this community, residents find a full range of rehab services, as well as a helpful, caring staff. Call today and discover how Springdale West is the perfect fit for seniors requiring rehab services.

    Source: OurParents.com

    Demographic Profile for MESA, AZ, 85204

    People

    Male Population
    50.73%
    Female Population
    49.27%
    Median Age
    30.6 Years
    Average Household Income
    $47,479

    Cost Of Living
    Compared to the National Average

    Overall
    18% Below
    Cost of Food
    4% Above
    Utilities
    7% Below
    Miscellaneous
    4% Below

    Environment
    Provided By EPA; Closer to 100 is better

    Air Quality
    13.8 / 100
    Water Quality
    65 / 100
    Superfund Sites
    10 / 100
    Physicians per 100k
    199.1

    Annual Crime

    Violent Crimes
    5
    Property Crimes
    6