Grace Healthcare of Phoenix

(866) 871-8551

4202 N 20 Th Ave, Phoenix, AZ


Services

  • Nursing Home

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance Yes
  • Subsidy Available No
Grace Healthcare of Phoenix
Work
4202 N 20 Th Ave
Phoenix
AZ
85001
USA
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User Reviews

11/21/2012  -  An OurParents User Writes:

Grace Healthcare of Phoenix is an average sized, for profit, nursing home with 100 beds based in Phoenix, AZ. At last check, the facility had 75 residents indicating that it is 75% occupied which is about average within the state of Arizona. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Grace Healthcare Of Phoenix, was 2 stars, which is a lower rating than 65% of nursing homes in Arizona. Important to note that this facility has recently improved and has gone from 1 stars to 2 stars.
We have compared the detailed Medicare data for Grace Healthcare Of Phoenix with other senior care providers in Arizona. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 12/02/2011.
To view the full report for this facility, and to understand more about its Medicare rating, go to here



11/09/2012  -  An OurParents User Writes:

My father was a resident at Grace Care Center for two years. There were many times when we visited that we had to ask for someone to please change him because he would be wet and cold. He was not able to get to the bathroom by himself so he would call for assistance and it would take so long for someone to come. I feel that doctors are not there often enough to check on the health of the patients. My father gradually got very sick and my family believes that no one did anything for him or even noticed how sick he was. It wasn't until we told them that he did not look well that they ordered lab work and xrays to be taken. By then it was too late. He was rushed the hospital where he died. There are care givers that should have noticed, they are there every day and also there is a nurse on the floor as well as the one who dispenses medication daily. It is their responsibility to care for these patients or residents. It makes me wonder if they even care. We never received condolences in form of a letter or verbel from Grace Care Center.



11/09/2012  -  An OurParents User Writes:

My father was a resident at Grace Care Center for two years. There were many times when we visited that we had to ask for someone to please change him because he would be wet and cold. He was not able to get to the bathroom by himself so he would call for assistance and it would take so long for someone to come. I feel that doctors are not there often enough to check on the health of the patients. My father gradually got very sick and my family believes that no one did anything for him or even noticed how sick he was. It wasn't until we told them that he did not look well that they ordered lab work and xrays to be taken. By then it was too late. He was rushed the hospital where he died. There are care givers that should have noticed, they are there every day and also there is a nurse on the floor as well as the one who dispenses medication daily. It is their responsibility to care for these patients or residents. It makes me wonder if they even care. We never received condolences in form of a letter or verbel from Grace Care Center.



11/09/2012  -  An OurParents User Writes:

My father was a resident at Grace Care Center for two years. There were many times when we visited that we had to ask for someone to please change him because he would be wet and cold. He was not able to get to the bathroom by himself so he would call for assistance and it would take so long for someone to come. I feel that doctors are not there often enough to check on the health of the patients. My father gradually got very sick and my family believes that no one did anything for him or even noticed how sick he was. It wasn't until we told them that he did not look well that they ordered lab work and xrays to be taken. By then it was too late. He was rushed the hospital where he died. There are care givers that should have noticed, they are there every day and also there is a nurse on the floor as well as the one who dispenses medication daily. It is their responsibility to care for these patients or residents. It makes me wonder if they even care. We never received condolences in form of a letter or verbel from Grace Care Center.



11/09/2012  -  An OurParents User Writes:

My father was a resident at Grace Care Center for two years. There were many times when we visited that we had to ask for someone to please change him because he would be wet and cold. He was not able to get to the bathroom by himself so he would call for assistance and it would take so long for someone to come. I feel that doctors are not there often enough to check on the health of the patients. My father gradually got very sick and my family believes that no one did anything for him or even noticed how sick he was. It wasn't until we told them that he did not look well that they ordered lab work and xrays to be taken. By then it was too late. He was rushed the hospital where he died. There are care givers that should have noticed, they are there every day and also there is a nurse on the floor as well as the one who dispenses medication daily. It is their responsibility to care for these patients or residents. It makes me wonder if they even care. We never received condolences in form of a letter or verbel from Grace Care Center.



07/16/2011  -  An OurParents User Writes:

Some of the staff working there look like they should be working there, unprofessional and the place needs to be modernized. My first impression when I walked it, it smelled old, the bathroom looks like one from an old scarey movie. It wasn't my choice for the patient to be there. If I would have seen it, I would have never let them go there.
We rang the help button, no one came for 10 minutes. I had to go wondering to find someone to ask for help. The patient had to go to the bathroom and they were very uncomfortable. I hope they are able to help the patient get better quickly so I do not have to go there that much longer.
I wish there was a dissatisfied rating. I had to make at least one star to put my review. It doesn't even deserve a one star.
Very unimpressed and disappointed.




Description of Grace Healthcare of Phoenix in Phoenix, AZ

Built In 1967 , Number of Beds : 100

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Source: OurParents.com

Amenities

Parking & Transportation
  • Access to Public Transportation Nearby
  • Transportation Provided by Facility
  • Resident Parking
  • Guest Parking
Community Services
  • Activity Director
  • Beautician/Barber
  • Computer/Internet Access
  • Guest Dining
  • Housekeeping
  • Laundry Service
  • Maintenance Director
  • TV/Media Room
Dining Options
  • Lunch
  • Breakfast
  • Dinner
  • Snack
  • Family Style
  • Buffet Style
  • Room Service as Needed
  • Ethnic Meals
  • Low Sugar
  • Vegetarian
  • Low Sodium
Security
  • 24 Hour Up and Awake Staff
  • Door Alarms (for exit seekers)
  • Emergency In-Room Call System
  • Fire Sprinkler System
  • Security Staff on Premises
Personal Assistance
  • Foot Care
  • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
  • Catheter Management
  • Sitting, Standing, Walking
  • Toileting
  • Medication Management
Behavioral Support
  • Does Not Sleep Through the Night
  • Becomes Disoriented (e.g. Sundown Syndrome)
  • Needs Prompting for Their Personal Care
Special Health Conditions
  • Arthritis
  • Asthma
  • Breathing Support with Oxygen
  • Broken Bones
  • Cancer
  • Colostomy or Urostomy
  • Depression
  • Developmental Disabilities
  • Emphysema or Other Lung Disease (COPD)
  • Heart Disease or Heart Failure
  • Immune Deficiency
  • Management of an I.V.
  • Management of a Feeding Tube
  • Monitored Intake of Food and Liquids
  • Osteoporosis
  • Stroke
  • Tendency To Fall
  • Diabetic Diet
  • Oral Medication
  • Insulin Injection Self-Administered
  • Insulin Injection Staff-Administered
On-Site Therapy
  • Dental Care
  • Mental Health Counseling
  • Occupational Therapy
  • Physical Therapy
  • Restorative Therapy
  • Speech Therapy
Memory Care Services
  • Family Members Able to Join at Mealtime
  • Family Members Able to Participate in Care Plan
  • Safe Wandering Areas
  • Regular Assessments by Interdisciplinary Staff
  • Environment That is Easy to Navigate
  • Daily Planned Recreational and Social Activities
  • Activities Tailored to Residents’ Abilities
  • Dementia Stage 1
  • Dementia Stage 2
  • Dementia Stage 3
  • Dementia Stage 4
  • Dementia Stage 5
  • Dementia Stage 6
  • Dementia Stage 7