La Estancia Nursing And Rehabilitation Center

(855) 270-6527

15810 S 42 Nd St, Phoenix, AZ

La Estancia Nursing And Rehabilitation Center
Work
15810 S 42ND ST
PHOENIX
AZ
00000
USA
Work (855) 270-6527
Address book Address
15810 S 42 Nd St
Phoenix, AZ
Telephone Phone Number
(855) 270-6527
to speak with a care advisor about this community
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User Reviews Add Review...

10/01/2013 An Interested Visitor Writes: When I was sent to La Estancia I was given a lovely private room in the ortho unit. I was really insecure about sitting in the dining room with strangers and sick people. But then I realized there were no strangers here. Everyone knows everyone. Among the knee replacements and hip replacements of my friends and other residents, I feel my experience was very different. My surgery was cared by beautiful special nurses attending my needs. The second day I was here, I started therapy twice a day. I am 80 years old , and I did great. I then achieved stretches and things I couldn't do at home. I've been here for nine days and feel like a new person. The nurses are very accomodating; also the other departments did a wonderful job, people are very nice here. My daughter was here after having two knees replaced and recommended it to me. If I ever need more help I would definitely come back to La Estancia. Mary S.

4 Liked:
  • Care
  • Cleanliness
  • Staff

    09/27/2013 An Interested Visitor Writes: I felt very comfortable at La Estancia and particularly appreciated. The nurses and CNA's were all really nice and I never felt ignored, especially Lovett a CNA. She was very sweet and great.
    The dining room staff were also sweet with great personalities. They understood when I asked for small food portions.
    The PT and OT staff were great. I had three days of therapy and feel stronger.
    Overall my stay went by very fast and having gotten out of surgery, this was a great choice.

    4 Liked:
  • Care
  • Staff

    09/26/2013 An Interested Visitor Writes: I received wonderful care and attention at La Estancia. The smiles and willingness to please made my stay so much more pleasant than I ever expected. The prompt attention to extra coffee and butter on my breakfast tray and "tucking" in my feet meant so much to me. They provide the kind of patient service that other facilities only wish for.
    Barbara S.

    5 Liked:
  • Care
  • Cleanliness
  • Food
  • Staff

    09/04/2013 An Interested Visitor Writes: I would never put my Family in this place. I was recently an employ there and let me tell you, Because they are too cheap to put more aids on the floor people will go a whole week without showers, and the reason why call lights never get answered is because they have all the aids loaded with residents. How is it possible to get 10-15 people up in one hour for breakfast without neglecting their needs (am care). Short Staff doesnt just affect the employees, the residents are the ones suffering the most!!

    1

    04/16/2013 An Current/Past Resident Writes: nursing staff needs better quality

    2

    11/21/2012 An OurParents User Writes: La Estancia Nursing and Rehabilitation Center is a large, for profit, nursing home with 192 beds based in Phoenix, AZ. At last check, the facility had 64 residents indicating that it is 33% occupied which is less than average within the state of Arizona. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for La Estancia Nursing And Rehabilitation Center, was 2 stars, which is a lower rating than 65% of nursing homes in Arizona. Important to note that this facility has recently detriorated and has gone from 3 stars to 2 stars.
    We have compared the detailed Medicare data for La Estancia Nursing And Rehabilitation Center with other senior care providers in Arizona. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 10/28/2011.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here

    2

    10/26/2012 An Family Member of Current/Past Resident Writes: My mother was a "fall risk" during her stay at La Estancia. Early morning hours of 1/1/12 she put on her call light to use the restroom. When no one responded she attempted to make it to the toilet alone as she did not want to have an accident. She fell and was calling for help yet no one responded (she was in a room next to the nursing station). She then crawled to the restroom and pulled the call button cord and someone finally responded. The staff sent her to the ER later that morning to ensure she was okay. The charge nurse assurred my sister that all expenses would be payed by the facility yet they billed her insurance and now my mom is left with high co-pays. La Estancia refuses to answer telephone calls, meet with us or respond to written correspondence.
    On a previous stay my mother also fell under the lack of supervision of the physical therapist. Since this person is no longer on staff we did not think falling would be a risk as the staff would take proper precautions.
    I would never place any one I cared about in this facility.

    1

    04/02/2012 An Current/Past Resident Writes: Cleanliness was one of the reasons we chose La Estancia. Everyone was wonderfl- it's hard to single out people- Tina, Amy, Cynthia, Pam, Gil, Cathy, Katie, Tony, David, Susan, Eva- so special. I felt dafe with them. They were amazing! Jackie (fun) You may use our name as a reference. Food was very good . Dining staff- special. Cindy is so kind, Alexa was outstanding. Herb, extremely Helpful!

    5

    03/05/2012 An Family Member of Current/Past Resident Writes: Less than average care. Staff is trained to take vitals and pass out medicine (though not always in a timely manner). Staff cannot assess information - only write it in a chart. Doctor on staff oversees all patients and has his own private practice leading to subtandard care. Don't ask the staff questions - they don't have the knowlege or time to answer!

    2

    12/31/2010 An Family Member of Current/Past Resident Writes: First of all, let me say that the Director or Nursing is very caring and helpful. Unfortunately, that is where it ended.

    My parent was admitted with a broken hip, she has mild dementia which was exaserbated by her fall. Physical reabilhitation was needed. The challenges we faced were as follows

    Nursing: All nurses and CNA's rotate daily so you do not get the same nurse or CNA on any one day. Communication is difficult, one had doesn't know what the other is doing. Desite my being their on a daily basis through most of her stay, different care was given regardless of my instructions. It took an average of 10-15 minutes for anyone to respond to her calll button.

    Doctor: The Dr. assigned to her was Dr. Woods. I was there daily and asked to speak with her. Finally on the 8th day, she returned my call. Since her discharge, I have several calls into her to receive a scrip for the new medications given to her while she was in residence. No response.

    There were other problems with the staff's casual attitude toward customer service, too many to mention.

    If you are healthy and can speak for yourself, this probably would be an "ok" place. If your parent has any cognitive issues, this is not the place. This is an institution, nothing more. If

    1

    10/06/2010 An OurParents User Writes: My father was transferred here for rehab of a broken hip. The nursing staff was mean, gave us no information unless I asked, and let people lay in bed even when they pushed their emergency button. My dad was in two different rooms, both rooms emergency buttons did not even work and I had to request new ones. Aides were nice, but seemed embarrassed by nurses' attitudes. I would never put anyone there again, I don't care if it has been remodeled. It was a nightmare for my father, I stayed there 12 hours a day, missing work, because they ignored him. One night he fell and had massive hematoma, required stitches in his thumb and luckily his roommate heard him and yelled for someone to help. Other residents heard him fall, as it was quite loud, but it took a while for staff to come help him and he was found in a pool of blood. One nurse stood 2 inches from my face while I was asking questions about my dad and yelled so loud that even the deaf people all down the hall could hear her. She would not give me info but I am his guardian and was entitled to it, luckily another nurse called and found out that I was entitled and came in to tell me later, but big mouth nurse never apologized to me. Completely unprofessional care. Did like OT dept, and the staff that served meals, but my dad could have died and they wouldn't have even noticed.

    1

    Description of La Estancia Nursing And Rehabilitation Center in Phoenix, AZ

    Number of Beds : 192

    La Estancia Nursing And Rehabilitation Center, located in Phoenix, Arizona provides the following services: Nursing Home and Short Term Care: Rehabilitation. It accepts the following payment methods: Medicare and Medicaid. La Estancia Nursing And Rehabilitation Center has received 4 stars from Medicare and an average user review rating of 3 stars. La Estancia Nursing And Rehabilitation Center has a very good hospital, Arizona Orthopedic Surgical Hospital, located nearby, which scored a 98 out of 100 in its most recent Medicare review. The La Estancia Nursing And Rehabilitation Center's nearest hospital is 6 miles away. The zipcode (00000) in Arizona, where La Estancia Nursing And Rehabilitation Center is located, has an above average safety rating based on recent crime statistics. A more detailed description of the types of care for La Estancia Nursing And Rehabilitation Center can be found here.

    La Estancia Nursing and Rehabilitation Center is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

    Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

    Source: SNAPforSeniors, Inc.

    Amenities

    Security

  • Fire Sprinkler System
  • For more information about La Estancia Nursing And Rehabilitation Center call (855) 270-6527 to speak with a local Care Advisor


    Demographic Profile for Phoenix, AZ,00000

    Annual Crime
    00000 Avg.
    Violent Crimes 4
    Property Crimes 4
    Weather Conditions
    Average High Temperature ° F
    Average Low Temperature ° F
    Rainy Days 0%
    Average Rainfall 0 inches
    Average Snowfall 0 inches
    Environment
    Provided By EPA; Closer to 100 is better
    Air Quality / 100
    Water Quality / 100
    Superfund Sites / 100
    Physicians per 100k
    Cost Of Living
    Compared to the National Average
    Overall 100% Below
    Cost of Food 100% Below
    Utilities 100% Below
    Miscellaneous 100% Below
    Education
    High School Graduate
    Associate Degree
    Undergraduate Degree
    Graduate Degree
    People
    Male Population
    Female Population
    Median Age Years
    Average Individual Income
    Average Household Income
    Population Change
    Race
    Breakdown of ethnicities in Phoenix AZ
    White 74.5
    Hispanic or Latino (of any race) 15.1
    Black or African American 12.4
    Some other race 5.6
    Asian 4.4
    Two or more races 2.2
    American Indian and Alaska Native 0.8
    Native Hawaiian and Other Pacific Islander 0.1

    Please Note Zip code-level crime information is provided by U.S. Census data. OurParents ALWAYS recommends that you visit the facility and check with local law enforcement authorities, and draw your own conclusions about the safety of any given care provider and area.

    Nearby Hospitals

    Arizona Orthopedic Surgical Hospital

    2905 West Warner Road
    Chandler AZ 85225
    Distance: 6 miles
    Tel: 480-603-9000
    Average Rating: 98%

    Chandler Regional Medical Center

    475 South Dobson Road
    Chandler AZ 85224
    Distance: 7 miles
    Tel: 480-963-4561
    Average Rating: 85%

    Banner Desert Medical Center

    1400 South Dobson Road
    Mesa AZ 85202
    Distance: 9 miles
    Tel: 480-412-3000
    Average Rating: 86%
    Nearby Drug Stores

    Albertsons Llc

    4820 E Ray Rd
    Distance: 1.5 miles
    (480) 893-1974

    Arizona Cvs Stores Llc

    4430 E Ray Rd
    Distance: 1.5 miles
    (480) 785-1006

    Smiths Food & Drug Centers Inc

    3616 E Ray Rd
    Distance: 1.5 miles
    (480) 706-0609
    Nearby Churches

    Calvary Chapel Of Ahwatukee

    4326 E Silverwood Dr
    Phoenix, AZ
    Distance: 0.2 miles
    http://www.calvarychapelahwatukee.com
    (480) 706-6063

    Desert Rock Community Church

    4240 E Amberwood Dr
    Phoenix, AZ
    Distance: 0.3 miles

    Calvary Chapel Of Ahwatukee

    4629 E Chandler Blvd
    Phoenix, AZ
    Distance: 0.6 miles
    (480) 706-6063
    Nearby Parks

    Sun Ray Park

    4059 E Ray Rd
    Phoenix, AZ
    Distance: 1.1 miles

    Pecos Dog Park

    17010 S 48th St
    Phoenix, AZ
    Distance: 1.3 miles

    Makutu's Island

    6919 W Ray Rd
    Chandler, AZ
    Distance: 2.1 miles
    Services

  • Nursing Home
  • Short Term Care: Rehabilitation
  • Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No