Life Care Center of Paradise Valley

(866) 653-9337

4065 E Bell Rd, PHOENIX, AZ


  • Nursing Home

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Life Care Center of Paradise Valley
4065 E BELL RD
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User Reviews

01/25/2018  -  An Interested Visitor Writes:

My mother has been here a year. I had hopes this would be a great place for her but losing faith. Some of the nurses are very good but there are some who are not as caring or courteous as they should be. Some have been very rude and dismissive of her. Same with the aides. I have addressed these problems and it got better but also has not. She has been left soiled any where from 2 to 4 hours on too many occasions. Not always cleaned up properly. Things have also turned up missing. How many pens does a person go through? I have brought drinks for her that she doesn't get. Money, too, has been missing. Not large sums, $10 here and there and I am not accusing staff necessarily as some patients wander into rooms and tho they may not be in total control of their faculties it is dismaying that it happens as we are not wealthy and it is a hardship to keep replacing things. Mostly, we all deserve respect and quality of life, do not need to be ignored or talked down to or not have questions answered. I, myself, need phone calls returned, questions answered and a sense problems being addressed. She needs regular physical therapy as well which seems often to be missed for one reason or another. There are some great people working there and we need more of them. We also need for the employees to realize they work for the patients and stay professional in their job. A bad day for employees should not be taken out on a patient. If the employee doesn't like the job, they should work at something else. The patients cannot change their plight but they can expect to be treated with utmost respect. They need that. So I will say LCC has plusses but there is plenty of room for improvement. There are good people working there and we need more of those hired rather than those who are just biding their time.

04/18/2016  -  An OurParents User Writes:

Terrible place... The following complaint is in reference to my mother's stay at the Life Care Center of Paradise Valley, from March 25th, 2016 to April 14th, 2016. The complaint includes issues with the intake process, Physical Therapy, nursing, and overall lack of communication throughout the facility. As my mother's POA, and son, her overall stay at this facility was stressful. Instead of my attention being able to be placed entirely on spending time with my mother, my time was spent on addressing issues with my mother’s needs, created by issues with staff at the facility.

My mother was released on a Thursday morning, and Friday night, she was able to walk herself to bed, and put herself into the bed, with no assistance. While I am happy that my mother was able to do this, I also know that this does not mean that she is ready to be completely independent now. I’m also concerned about how much more progress she may have made with better attention, care, and encouragement. The first day that she arrived, she was afraid to walk on her own. She spent 20 days at the facility, and never did any type of walking with a walker outside of PT. Most of her time was spent lying in bed. I am more proud of my mother’s resilience, and want to be somewhat independent, more than I am of the facilities work. But I do appreciate what they did to help her.

Below, you will find my daily notes that I kept for the duration of her stay. I did my best to include names. The intent for my time spent at the facility was to visit my mother, not to walk around like a health care inspector. But at times I felt like one. I never thought that the notes would become this lengthy. But it became fairly apparent from the start that keeping accurate notes of any and all incidents, and interactions with staff, would become very important. Some things that concerned me were…
- Number of times that I spoke with CNA’s about her clothes, and who was responsible for washing them
- That I never saw my mother with an actual nurse… they only spoke with her to give her her medications.
- I never met with a doctor.
- The signing of intake documents took a week to be done
- That several of my requests for my mother’s care were not followed, but I was told that they would be
- The lack of communication between the staff, from one shift to the next; I stopped asking nurses for daily information about my Mom because it seemed futile.
- The lack of communication between departments; CNA’s and nurses not following up where PT left off. If progress is made during PT or OT, it is stifled once back in the care of the nursing staff.
- The lack of communication within the PT department; information conveyed to the Head of PT, or other therapists, was not shared amongst them, or it was not carried out accordingly.

  • Care
  • Staff
  • Management

    11/25/2014  -  An OurParents User Writes:

    I was recently a patient at this facility. I couldn't have been happier with the customer and care that I received. I was there for 2 weeks receiving IV therapy that I couldn't do at home. As hard as it was beign away from home, the staff really made me feel as if I was a part of their family. My nurses were intelligent and compassionate, the therapy was fun and prodcutive, the food was delicious, and the rest of the care team were just enjoyable to be around. I wouldn't want to be admitted to any facility again as I'd rather be home, but if I do need this level of care again, I will definitely be returning to Life Care Center of Paradise Valley

  • Care
  • Cleanliness
  • Management

    02/15/2014  -  An OurParents User Writes:

    Life Care Center of Paradise Valley is without a doubt the worst facility in Phoenix. If you care about your loved one DO NOT place them here.Everything about this facility is horrible and if you do not want your loved one to decline drastically from lack of care and possible die do not repeat do not place them here. If this review even keeps one elderly patient out it's a blessing Look else where, Good Luck and God Bless!

    Response: You know I always wonder about whether someone who says everything about a place is horrible would ever be happy anyplace. there is some good things in any healthcare organization if you just allow yourself to see the good.

    Response: Protocols for infection control are not respected here by staff. Ratio of caregiver to patient is insufficient so expectations of good care simply can't be met. Staff is very busy. Very.

    01/25/2014  -  An OurParents User Writes:

    There were some CNAS that were awesome but in all I wouldnot recommend this place to anyone food was gross and tasteless. no selection.

  • Location

    11/21/2012  -  An OurParents User Writes:

    Life Care Center of Paradise Valley is a large, for profit, nursing home with 210 beds based in Phoenix, AZ. At last check, the facility had 149 residents indicating that it is 71% occupied which is about average within the state of Arizona. The provider accepts both medicare and medicaid programs.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Life Care Center Of Paradise Valley, was 4 stars, which is a better rating than 84% of nursing homes in Arizona. Important to note that this facility has recently improved and has gone from 3 stars to 4 stars.
    We have compared the detailed Medicare data for Life Care Center Of Paradise Valley with other senior care providers in Arizona. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 09/02/2011.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here

    11/13/2012  -  An OurParents User Writes:

    Life Care Paradiase Valley is the best place i have ever taken my Mom. These people really care! The Nurses and Therapists are the best I have ever seen!
    The Doctor took his time and respected all our needs and concerns. Where else can you find that! I would absolutely recommend Life Care Center of Paradise Valley to ALL patients and their Families!!! This place is the best I have ever seen!!! This is the best experience we have ever had with one of these places! It may not be the newest looking, but these people sure know there stuff and how to get people better! Thank you all very much! A gratefull son!

    09/24/2012  -  An OurParents User Writes:

    My grandfather was there for rehab after being in the hospital for pneumonia. The nurses were very kind to him and his family. We had a lot of support from other staff as well. His therapists, social worker, and doctor we all helpful. His doctor sat with us and took the time to answer all our questions. His was so understanding of how difficult all this was for us. I would strongly recommend this place. They did a great job.

    09/02/2012  -  An OurParents User Writes:

    Was very thankful for the care the staff provided there. I was impressed about how knowledgable and caring the staff was. We have had a few terrible experiences in surrounding nursing homes and finally found a place that lived up to what they said.

    08/24/2012  -  An OurParents User Writes:

    My dad was at this place for therapy after he broke his hip. They gave him a nice private room in the orthopedic unit. He really liked his therapists,they made his workouts fun with their jokes and positive attitude. His nurse was wonderful and so kind to dad. She knew what he needed before he did. I would highly recommend this place.

    Description of Life Care Center of Paradise Valley in PHOENIX, AZ

    Number of Beds : 210

    Start life's next chapter by choosing Life Care Center of Paradise Valley, a comfortable rehab community in Phoenix, AZ. Life Care Center of Paradise Valley provides a low-maintenance lifestyle and the assistance seniors need to enjoy retirement. In this community, rehab services are provided. For more information about assisted living at Life Care Center of Paradise Valley, call today.


    • Fire Sprinkler System

    Demographic Profile for PHOENIX, AZ, 85032


    Male Population
    Female Population
    Median Age
    35 Years
    Average Household Income

    Cost Of Living
    Compared to the National Average

    12% Below
    Cost of Food
    4% Above
    7% Below
    4% Below

    Provided By EPA; Closer to 100 is better

    Air Quality
    13.8 / 100
    Water Quality
    65 / 100
    Superfund Sites
    10 / 100
    Physicians per 100k

    Annual Crime

    Violent Crimes
    Property Crimes