North Mountain Medical and Rehabilitation Center

(866) 653-9337

9155 N 3 Rd St, Phoenix, AZ


  • Nursing Home
  • Short Term Care: Rehabilitation

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
North Mountain Medical and Rehabilitation Center
9155 N 3 Rd St
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User Reviews

05/02/2016  -  An OurParents User Writes:

No stars for this place! They present their facility as the place to put your loved ones but in reality they will kill your family member slowly. They mix patients in the room together so if a patient is in isolation they will put your family member in there with them so they can catch another illness. They do this all the time and if you complain too much, they will just tell you if you don't like the care send them elsewhere instead of fixing it. Unhealthy environment and your family member will not get better. This place is not a rehab its more like a hospice, if not worse!

07/14/2015  -  An OurParents User Writes:

North Mountain is conveniently located across the street from JCL-NM hospital, and was offered to my family when my mother needed dialysis. The staff at the facility are great and very caring, the management team and director of nursing are very dedicated to providing an excellent experience for all patients. I would definitely send my mother here to manage all of her medical issues.

  • Activities
  • Amenities
  • Care
  • Cleanliness

    Response: Don't believe this hype. Not only did they almost kill our family member but they didn't rehab them. Their name doesn't fit the criteria they represent. Most reviews are submitted by some staff. I would recommend, if you decide to see for yourself, check this place out unannounced at odd hours.

    07/10/2015  -  An OurParents User Writes:

    09/29/2014  -  An OurParents User Writes:

    awful. please don't put your loved ones here.

    03/25/2014  -  An OurParents User Writes:

    -Terrible experience, least professional, careless health care facility. Employee's poor attitude reflects the poor care of patients!
    -Neglect of patients is the worst, no regular checking on patients by RN's & CNA's
    -Staff neglect let's patients lay in their fecal or sitting on a bed pan for an hour is not a surprise! Being notified of an issue, it's evident, and far more important to empty trash cans than clean up after a patient, or change those who crapped themself!
    -Complaints to management fall on Deaf Ears...nothing is done to hold employees accountable for their actions and poor performance!
    This staff will tell you they check in on patients regularly, but if once or twice a shift is regular, it's not enough care for those in need.

    Response: It still is! Please stay far away from this place!!!

    06/10/2013  -  An OurParents User Writes:

    My 65 year old father had spent about a week in the hospital. In between the hospital and moving into a retirement home he was placed here. He has diabetes but has never taken insulin. They placed him on 4 doses a day. When he was released the doctors were shocked and took him off immediately. Also, he had never in his life been in a wheelchair. They made him stay in a wheelchair the whole time he was there. They sent him home with a wheelchair that he did not use once when he left. His insurance ran out but because he was on so much insulin they said he had to stay another week. The social worker told me not to worry about the cost. Well, now as his daughter, because he has no money they have been harassing me for the money he owes for that extra week that they made him stay! $1153.00 Plus they were just down right rude most of the time and you could tell they could care less about the people staying there. Don't be fooled, the retirement side of the building may get great reviews but on the other side of the building the rehab is awful and the only reason it's getting a one star is because it won't let me post a zero.

    11/21/2012  -  An OurParents User Writes:

    North Mountain Medical and Rehabilitation Center is an average sized, for profit, nursing home with 155 beds based in Phoenix, AZ. At last check, the facility had 147 residents indicating that it is 95% occupied which is more than average within the state of Arizona. The provider accepts both medicare and medicaid programs, and provides resident and family counseling services.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for North Mountain Medical And Rehabilitation Center, was 1 star, which is a lower rating than 86% of nursing homes in Arizona.
    We have compared the detailed Medicare data for North Mountain Medical And Rehabilitation Center with other senior care providers in Arizona. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is higher than average. The most recent health inspection was on 10/24/2011.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here

    Description of North Mountain Medical and Rehabilitation Center in Phoenix, AZ

    Number of Beds : 155

    When you want to experience a warm, caring staff and quality rehab services, live at North Mountain Medical Rehabilitation Center in Phoenix, AZ. North Mountain Medical Rehabilitation Center provides a low-maintenance lifestyle and the assistance seniors need to enjoy retirement. In this community, rehab services are provided. For help with your questions about North Mountain Medical Rehabilitation Center, call a care advisor today.


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