Plaza Healthcare

(866) 563-3164

1475 N Granite Reef Rd, Scottsdale, AZ

Plaza Healthcare
Work
1475 N GRANITE REEF RD
SCOTTSDALE
AZ
85257
USA
Work (866) 563-3164
Address book Address
1475 N Granite Reef Rd
Scottsdale, AZ
Telephone Phone Number
(866) 563-3164
to speak with a care advisor about this community
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11/21/2012 An OurParents User Writes: Plaza Healthcare is a large, for profit, nursing home with 179 beds based in Scottsdale, AZ. At last check, the facility had 141 residents indicating that it is 79% occupied which is about average within the state of Arizona. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Plaza Healthcare, was 1 star, which is a lower rating than 86% of nursing homes in Arizona.
We have compared the detailed Medicare data for Plaza Healthcare with other senior care providers in Arizona. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is higher than average. The most recent health inspection was on 09/15/2011.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

1

01/30/2012 An Family Member of Current/Past Resident Writes: AGREE WITH OTHER REVIEWS THAT STAFF WERE SLOW TO RESPOND TO THE NEEDS OF PATIENTS/RESIDENTS. HUSB. WAS THERE FOR 2 WKS & HAD TO CALL/TALK WITH ADMIN. DIR OF NURSING, UNIT MANAGER ON 2-3 OCCASIONS AS PAIN MED TOOK 2 HRS. AS WAS IV MED & HUSB WAS TOLD ONLY IV NURSE (RN) FROM 2ND FLOOR COULD GIVE AS NO OTHER RN AVAILABLE, WAITED 1.5 HRS FOR OSTOMY CARE FROM LEAKING BAG, HAIR NOT WASHED BY STAFF AT 'BATH'TIME FOR 16DAYS OF HIS STAY THERE..WAS BED BATH DUE TO PIC LINE & FEET NOT CLEANSED PROPERLY. FACILITY NEEDS REMODELING IN RMS AS CABINETS DARK OLD WOOD & DREARY ATOMSPHERE. ROUTINE PAIN MEDS WERE NOT GIVEN AT ASSIGNED TIME NOR CK FOR BLOOD SUGAR & MED NURSE GAVE EXCUSE FOR IT. ID BAND WAS NOT PUT ON WRIST UPON ADMISSION & GOOD HE STILL HAD HOSP BAND ON OR WHO COULD HE HAVE BEEN? NAME BAND NOT CHECKED WHEN MEDS GIVEN AS IS PROPER. PERSONAL LAUNDRY WAS TO BE DONE BY FAMILY & ARTICLE OF CLOTHING SENT OUT & UNABLE TO LOCATE WHICH THEY DID NOT OFFER TO REPLACE. QUESTION IF INVENTORY OF CLOTHING WAS EVEN DONE. HAD TO GO TO THIS FACILITY AS OTHERS DUE TO INS. COVERAGE HOWEVER REPORTING TO INS CO. CARE & ALSO FILING CONCERN WITH STATE THAT OVERSEES THESE FACILITIES...ALL NEED TO DO THIS TO KEEP THEM ON "THEIR TOES". VERY AWARE OF HOW CARE SHOULD BE IN ALL ASPECTS AS ONCE WAS NURSE IN SUCH FACILITY FOR 20 PLUS YRS. HE WILL NOT GO BACK!!! WILL FIGHT MY INS CO IF THEY SAY HE HAS TOO!!!

2

03/28/2011 An Family Member of Current/Past Resident Writes: The staff and social workers are consistently rude and lack urgency. It has been very challenging to attempt to communicate with our loved one who is a patient given the confusion on their end. Coming from out of state, I was shocked at the lack of professionalism of the staff and negative attitudes they conveyed. It's made a challenging medical situation even more difficult. (Don't people go into the "helping" professions to help?)

2

Response: AGREE VERY STONGLY WITH THE RUDENESS OF STAFF AS ONE NURSE WAS REALLY RUDE & HAD AN ATTITUDE. EXPRESSED CONCERN TO THE ADMIN. DIR OF NURSING & UNIT MANAGER WHICH AFTER TELLING THIS ONE NURSE STILL HAD ATTITUDE THEY SENT IN ANOTHER NURSE WITH HER AS 'WITNESS" FOR HER. COURSE SHE WAS ALL SMILES AND ACTED BETTER AS SHE HAD ANOTHER NURSE WITH HER. HER SMILE WAS MORE LIKE A "SMIRK" AS IF TO MOCK WHAT HAD BEEN TOLD OF HER ATTITUDE WITH A "I DON'T CARE" KIND OF RESPONSE. THIS IS SAME NURSE WHO WAS 1.5HRS LATE WITH ROUTINE PAIN MEDS & DOING THE CK OF BLOOD SUGAR WHO TOLD US THAT "HERE THEY ARE DONE AT 9" WHICH WAS A OUTRIGHT LIE!! THEY WERE SCHEDULED AT 6PM AND BELIEVE AT 6AM..PIC LINE CAME OUT & SCOTTSDALE OSBORN WHICH IS LISTED AS HOSP CLOSE BY COULD NOT REPLACE IT WHICH HAPPENED OVER A WEEK-END PLUS NURSE DID NOT LEAVE MESSG FOR THE SURGEON AS I REQUESTED FOR HER TO DO WITH HIS ANS. SERVICE.

02/12/2009 An OurParents User Writes: Leticia is correct, my mom is currently there, when she first got there the staff was not meeting her needs, and were not responding in time when she called for a nurse. Unfortunately because the insurance would not cover the expenses if we moved her somewhere else we have to keep her there so what we did was complain and so far they are doing OK, but to make sure we check on my mom everyday making sure she gets the care she needs, we really should have to do this but she's there only temporary, so taking this extra step is no problem.
Source: Yahoo Local

2

Description of Plaza Healthcare in Scottsdale, AZ

Number of Beds : 179

Plaza Healthcare, located in Scottsdale, Arizona provides the following services: Nursing Home, Senior Community, and Skilled Nursing Facility. It accepts the following payment methods: Medicare and Medicaid. Plaza Healthcare has received 2 stars from Medicare and an average user review rating of 2 stars. Plaza Healthcare has a very good hospital, Scottsdale Healthcare Osborn Medical Center, located nearby, which scored a 84 out of 100 in its most recent Medicare review. The Plaza Healthcare's nearest hospital is 2 miles away. The zipcode (85257) in Arizona, where Plaza Healthcare is located, has an average safety rating based on recent crime statistics. A more detailed description of the types of care for Plaza Healthcare can be found here.

Plaza Healthcare is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

Also, Plaza Healthcare is a Senior Community. Senior communities are for seniors who can take care of themselves. It is often a set of apartments in a variety of sizes from studios to large two bedrooms, where seniors live independently, but may receive additional services like transportation, pools, a convenience store, bank, barber/beauty shop, resident laundry, housekeeping, and security, are all services and amenities that may be provided there.

Also, Plaza Healthcare is a skilled nursing facility (SNF). It is primarily engaged in providing skilled nursing care and related services for residents who require medical or nursing care; or rehabilitation services for the rehabilitation of injured, disabled, or sick persons.

Skilled nursing facilities cater to patients who either need short-term rehab while recovering from surgery; or require long-term nursing and medical supervision. Skilled Nursing facilities are very often associated with area hospitals.

Source: SNAPforSeniors, Inc.

Amenities

Security

  • Fire Sprinkler System
  • For more information about Plaza Healthcare call (866) 563-3164 to speak with a local Care Advisor


    Demographic Profile for Scottsdale, AZ,85257

    Annual Crime
    85257 Avg.
    Violent Crimes 2 4
    Property Crimes 5 4
    Weather Conditions
    Average High Temperature ° F
    Average Low Temperature ° F
    Rainy Days 9%
    Average Rainfall 0 inches
    Average Snowfall 0 inches
    Environment
    Provided By EPA; Closer to 100 is better
    Air Quality 13.8 / 100
    Water Quality 65 / 100
    Superfund Sites 10 / 100
    Physicians per 100k 199.1
    Cost Of Living
    Compared to the National Average
    Overall 6% Below
    Cost of Food 4% Above
    Utilities 7% Below
    Miscellaneous 4% Below
    Education
    High School Graduate
    Associate Degree
    Undergraduate Degree
    Graduate Degree 6.97%
    People
    Male Population 49.31%
    Female Population 50.69%
    Median Age 39.1 Years
    Average Individual Income
    Average Household Income $46,529
    Population Change
    Religions Breakdown of religious affiliations in Scottsdale AZ
    Percent Religious 38.82%
    Catholic 17.89%
    LDS 5.28%
    Other Christian 4.12%
    Baptist 3.06%
    Pentecostal 2.82%
    All Other 5.63%
    Race
    Breakdown of ethnicities in Scottsdale AZ
    White  79.6%
    Hispanic/Latino  14.2%
    Native American  2%
    Black  1.6%
    Asian  1.5%
    Multiracial  1.4%
    Other  0.1%
    Hawaiian/Pacific Islander  0.1%

    Please Note Zip code-level crime information is provided by U.S. Census data. OurParents ALWAYS recommends that you visit the facility and check with local law enforcement authorities, and draw your own conclusions about the safety of any given care provider and area.

    Nearby Hospitals

    Scottsdale Healthcare Osborn Medical Center

    7400 East Osborn Road
    Scottsdale AZ 85251
    Distance: 2 miles
    Tel: 480-882-4000
    Average Rating: 84%

    Arizona Regional Medical Center

    515 North Mesa Drive
    Mesa AZ 85201
    Distance: 5 miles
    Tel: 480-898-3333
    Average Rating: 76%

    Banner Desert Medical Center

    1400 South Dobson Road
    Mesa AZ 85202
    Distance: 5 miles
    Tel: 480-412-3000
    Average Rating: 86%

    Maricopa Medical Center

    2601 East Roosevelt Street
    Phoenix AZ 85008
    Distance: 7 miles
    Tel: 602-344-5011
    Average Rating: 86%
    Nearby Drug Stores

    Albertsons Llc

    2785 N Scottsdale Rd
    Distance: 1.1 miles
    (480) 947-7574

    Smiths Food & Drug Centers Inc

    7770 E Mc Dowell Rd
    Distance: 1.1 miles
    (480) 941-4704

    Walgreen Co

    7923 E Mcdowell Rd
    Distance: 1.1 miles
    (480) 874-9830
    Nearby Churches

    Mosaic Bible Church

    8010 E McDowell Rd, #212
    Scottsdale, AZ
    Distance: 0.5 miles

    St Daniel's Catholic Church

    1030 N Hayden Rd
    Scottsdale, AZ
    Distance: 0.6 miles

    Arizona Southern Baptist State

    2240 N Hayden Rd
    Scottsdale, AZ
    Distance: 0.8 miles
    http://www.azsobaptist.org
    (480) 945-0880
    Nearby Parks

    Eldorado Park & Community Center

    2311 N Miller Rd
    Scottsdale, AZ
    Distance: 0.9 miles

    Vista Del Camino Park

    Scottsdale, AZ
    Distance: 0.9 miles

    Vista Del Camino Park Off Leash Area

    7800 E Pierce St
    Scottsdale, AZ
    Distance: 0.9 miles
    Services

  • Nursing Home
  • Senior Community
  • Skilled Nursing Facility
  • Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No