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About Provision Living
In 2005, when Todd Spittal and David Weiss formed a partnership that became Provision Living Senior Communities, their concept wasn't so much about the facilities and their amenities as it was about the feelings of the residents and staff within them. Their vision: Create a radiant organization where people are loved, inspired, and thriving. Weiss' background was in business and finance, and Spittal's was in managing assisted living communities and organizations. They discovered a mutual passion in helping people and felt that by elevating service excellence among assisted living community operators, growth and prosperity would follow.
And so it has. The St. Louis-based company's people-focused care model -- which includes putting both residents and employees first -- was put into practice when the company began operating seven existing communities in Indiana, Ohio, and Illinois. A redevelopment and new construction added three more locations to the mix and Missouri and Mississippi to the roster states with Provision communities. In 2011, Provision Living acquired two additional properties, one in Georgia and the other in Florida. In 2012, 10 more properties were added, through new development and acquisition, including seven in Iowa. Independent living, assisted living, and memory care communities are part of the group, which has a total of more than 1,100 units.
Provision's core values include:
- Trustworthiness (demonstration of reliability in engagement with others)
- Competence (alignment with individuals and organizations that demonstrate the skill, knowledge, and desire to be exceptional)
- Achievement (being the best and accountable for achieving goals)
- Perseverance (not giving up pursuit of vision, mission, and values)
- Teamwork (working together to accomplish the vision and demonstrating radiance on the job)
How does this translate into how residents are viewed by staff? Provision culture values looking at people based on who they are -- their unique characteristics -- on the inside. They may be generally identified as a father or a business owner, but Provision's culture involves serving and honoring the person each resident truly is. That means maximizing each individual's potential and working with both residents and family members in living out Provision's mission.
From Convenience and Companionship to Comfort and Care
Each Provision property aims to adapt to the desires and needs of its residents and their current abilities. The most independent residents live in apartments or villas designed for their active lifestyles at Southern Pines in Thomasville, Georgia, located adjacent to this active arts city's most famous Rose Garden and Cherokee Lake Park; Provision Living at Hermitage, situated 10 minutes from downtown Nashville; or Provision Living at Panama City Beach (Fla.), which offers assisted living and memory care as well.
Independent living typically means meals served restaurant-style in a central dining area, a calendar chockfull of activities and entertainment, housekeeping and maintenance services, and access to wellness and personal care services as needed. The units are priced for monthly rental, with no purchase or endowment required.
Throughout all of Provision's locations, assisted living apartments are designed to provide just the right amount of supportive services needed, as the operators realize that offering too much or two little support can be detrimental. That support can involve help with dressing, bathing, personal care, transportation, and reminders (or management) of medications.
Mealtimes for those in assisted living involve multiple choices at every meal and a willingness of staff to cater to individual needs and preferences. Residents need not worry about daily chores or being snowed in, as housekeeping and maintenance services are included. Life in assisted living involves outings, as well. Activities include shopping trips and recreational outings, and transportation can be scheduled for medical appointments, as well.
Memory Care Neighborhoods
The Memory Care neighborhood concept for those living with Alzheimer's disease involves honoring and caring for the resident while providing support to family caregivers. Individualized care plans include opportunities for family to remain involved in a loved one's care, while the 24-hour assistance means a good night's sleep is possible for families who have been living under the strains associated with memory loss. Moments of happiness are created by staff throughout the day with the Forget-Me-Not program, which is based on each resident. The care model begins with a profile of each resident's history, family background, preferences around eating, typical sleeping and activity periods, and an assessment of abilities. With Forget-Me-Not, every bit of independence for as long as possible is encouraged.
All Provision Memory Care neighborhoods are licensed and staffed for Assisted Living Memory Care and designed to honor the dignity of each resident. Dementia Capable Care training from the Crisis Prevention Institute provided to staff, which helps in delivering a cohesive, consistent team-based care. Caregivers have learned the root causes of difficult behaviors and are prepared to provide compassionate care under even the most challenging situations. Creating moments of success throughout the day is their mission.
In addition, family members or friends may join in on Memory Care activities throughout the day or even propose activities centered around the loved one's favorite hobby or interests. Typical group activities include games, conversations, music, art, and interaction with pet companions. Memory Care residents may also join in any event for assisted living residents as appropriate. Individual activities are generally designed to support and, where possible, maintain skills and strengths.
Residents awake as they prefer, enjoy family-style meals, have a morning group activity or outing, spend some quiet time resting or in conversation, participate in an afternoon activity, and then have individual activities in the evening. Night owls are welcome to seek out overnight caregivers or explore the common space, which includes stations and specialty areas such as period clothing for dressing up, an office for those seeking connection with work memories, a cooking area, and flexible spaces addressing unique areas of interest. For example, in the case of GreenTree at Post Road, an old salad cart discovered in storage was repurposed into a gardening station for memory care unit residents.
Speech, occupational therapy, and physical therapy can be delivered in an on-site wellness center or in a resident's apartment. Those apartments vary by community but are typically private studios, one-bedroom units, or shared suites. The shared option provides cost savings as well as the benefits of human companionship -- and those with a tendency toward nighttime wandering often have less of this dangerous behavior when in a shared suite.
Assisted living and memory care are both available on-site at Cedarhurst of Collinsville, GreenTree at Mr. Vernon, Provision Living at Godfrey, in Illinois; and at GreenTree at Post Road in Indianapolis and GreenTree at Westwood in Columbus, both in Indiana. In Iowa, all Windsor Manor locations (Algona, Grinnell, Indianola, Nevada, Shenandoah, Webster City, Vinton) offer both assisted living and memory care. Both options are also available at Provision Living at Hattiesburg in Mississippi, Provision Living at St. Louis Hills in Missouri, Provision Living at Webster Groves in Missouri, and The Summit at Park Hills in Ohio.
In Moline, Illinois, assisted living and memory care are provided in separate locations. GreenTree at Fort Harrison in Indianapolis, and GreenTree at West Lafayette, GreenTree at Westwood, all in Indiana, offer assisted living only.
For families considering independent living, assisted living, or memory care, Provision's community relations counselors and executive directors can advise on why and when to move and the benefits of leaving a long-time residence for a retirement community. Although leaving the familiar can be a difficult transition, they explain, the saying "home is where the heart is" holds true throughout any move, including one to an assisted living community.
Speak To a Care Advisor
- A Checklist For Evaluating Assisted Living Facilities
- Choosing a Nursing Home Or Assisted Living Facility
- A Guide To Senior Care Options Terminology
- How To Have The Conversation With Your Parents About The Transition
- How Much Does Senior Care Cost?
- Comparing Costs For In-Home Care, Nursing Homes, Assisted Living And Adult Day Care
- How Do I Begin The Search For Care Options?
- What Assistance Is Available To Help Pay For Care?
- Evaluating A Care Provider