Lantern Crest Senior Living

(866) 653-9337

11010 Sunset Trail, Santee, CA


Services

  • Assisted Living
  • Senior Community
  • Alzheimer's Care

Payment Options

  • Medicare No
  • Medicaid No
  • Veteran's Benefits Yes
  • Long Term Care Insurance Yes
  • Subsidy Available No
Lantern Crest Senior Living
Work
11010 Sunset Trail
Santee
CA
92071
USA
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User Reviews

08/06/2015  -  An OurParents User Writes:

My grandma stayed here right after they opened until she passed away. She was in the Memory Care unit and my mom felt the care here was very good. The people were all very kind, attentive and caring.

Liked:
  • Amenities
  • Care
  • Cleanliness
  • Staff

    02/18/2015  -  An OurParents User Writes:

    I am a volunteer at Lantern Crest and truly enjoy it. The food is absolutely delicious and the staff truly care about the residents. I would definitely recommend Lantern Crest if you are looking for a place that has all the amenities one could ever want!

    Liked:
  • Activities
  • Amenities
  • Care
  • Cleanliness

    11/13/2013  -  An OurParents User Writes:

    My grandma, who is in her 90s, moved into this place when it opened in June 2012. We have consistently experienced problems with her meds, which aren't too involved, being given at the wrong time, not at all, or incompletely. The place is understaffed and several times she wasn't even taken to her meals because they were too busy to get her. We know other residents who moved out because their meds were goofed up repeatedly and they had lost confidence in the staff. Another moved because she couldn't stomach the food. They're on their third chef here and he's no better than the other two. Tonight I ordered a BLT sandwich for my grandma's dinner, with crispy bacon. I was surprised to find the bacon actually crispy, but then disappointed when I discovered they had precooked the bacon, frozen it, then microwaved it for her sandwich. The bacon was fully cooked but still partly frozen. A couple weeks ago I ran into a resident in the hall in her wheelchair, with her lap full of yogurt, granola bars and other snacks from the bistro room. When I asked how she was she snapped at me that she was starving. It's hard to fill up on meals here when the food is so unappetizing. Many residents' families bring in food to compensate for the problem. Also, we have complained many times about the understaffing issue and we just get lip service. They have as much help as they did when the place opened and only a few people lived here. Caregivers arrive in a sweat when it's time to bathe my grandma because they literally race from room to room for fear of being written up for not staying on schedule. All they care about is saving every nickel they can, all at the expense of the care and comfort of residents. If my grandma were not in her 90s we would probably move her, but as it is we're at the mercy of Lantern Crest. They call it luxury assisted living here, but it's a joke. What makes the place tolerable is some of the very nice people who work here, unfortunately none of them are in positions of authority. Beware.

    Liked:
  • Staff
  • Decor

    Response: Lantern Crest strives each and everyday to ensure our residents and their family members have a wonderful experience living with us. That being said we are not infallible and can make mistakes. Our goal is to learn from them and grow to be a better community. Lantern Crest serves residents from all walks of life and it is an extremely difficult task on a daily basis to satisfy everyone 100% of the time. We believe sometimes the most difficult area is dining. Our residents eat with us 3 times a day 365 days a year. I would love to say every meal is fabulous and every resident leaves everytime satisfied but that is not true. We host monthly "Chat with the Chef" meetings where our residents and their families can voice any concerns and make suggestions for our upcoming menus. We also have a comment card on each table to allow our residents to leave a comment,complaint or suggestion at any time. Our Food Service Director is attentive and follows through on compliments,complaints and suggestions. We do not pre-cook bacon, freeze it and reheat it in a moicrowave. We don't have a microwave in our kitchen. We believe our staffing ratios are adaquate and have increased our staff in all areas tremendously since we opended our doors in June 2012. Our staff works very hard and may have a day where they are required to intervene in emergencies and special requests from our residents. This can result in a more hectic day and require more from our staff. We appreciate all the work they do and are dilligent in ensuring they have all the tools necessary to get the job done. Lantern Crest is not about nickel and diming our residents and respect that our residents have worked their entire lives to save for their retirement. We are advocates for our seniors and want to be a resource to all seniors and their families in the Santee area. We encourage you to visit Lantern Crest anytime and enjoy a meal on us. You will then have the opportunity to talk with our residents who believe Lantern Crest is a great place to live.



    Description of Lantern Crest Senior Living in Santee, CA

    Number of Beds : 400

    Find the perfect balance between quality senior care and flexible living options at Lantern Crest Senior Living, offering assisted living, memory care, hospice and respite services. Offering help with the activities of daily living, along with health services, nutritious meals, and a range of other features, assisted living allows seniors to thrive. Why choose an assisted living community? Studies reveal that living near peers and participating in social activities leads to a happier life. Assisted living offers senior-friendly residences and a warm staff. Communities have additional services that include 24-hour supervision and security, emergency response systems, access to licensed nursing care, chef-prepared meals, and assistance with grooming, dressing, and bathing. Laundry, housekeeping, social programs, and local transportation are typically provided as well. The staff at Lantern Crest Senior Living has a special place in its collective heart for residents and their families who must deal, day by day, with the daily effects of Alzheimer’s or other forms of dementia. Alzheimer’s specialists work hand-in-hand with families, loved ones, and the Lantern Crest Senior Living staff to ensure that residents receive the comprehensive treatment they need. Memory care is different from the care provided in assisted living, requiring a team that is professionally trained in memory care. Residents live in private or semi-private residences with twenty-four-hour support. Three healthy meals a day plus snacks are provided, as well as housekeeping and laundry services. Structured activities designed specifically for memory impairment encourage cognitive stimulation. Facilities typically have secured areas, such as walking paths and gardens, for residents to enjoy. Behavioral therapies, continence care, medication management, and assistance with bathing and grooming are provided as well. Lantern Crest Senior Living helps seniors find the worry-free lifestyle they want. In this community, residents have comprehensive assisted living, memory care, hospice and respite services, as well as a friendly, supportive community. Within assisted living communities, you'll find help as you need it, with the goal of supplying the aid required to stay as self-sufficient as possible. Memory care necessitates a more direct level of care, brain games designed for memory enhancement, as well as secure, comfortable living arrangements. Seniors find the ideal services and amenities they need to live comfortably at Lantern Crest Senior Living.

    Source: OurParents.com

    Demographic Profile for Santee, CA, 92071

    People

    Male Population
    48.20%
    Female Population
    51.80%
    Median Age
    36.2 Years
    Average Household Income
    $73,111

    Cost Of Living
    Compared to the National Average

    Overall
    21% Above
    Cost of Food
    3% Above
    Utilities
    4% Below
    Miscellaneous
    4% Above

    Environment
    Provided By EPA; Closer to 100 is better

    Air Quality
    5.2 / 100
    Water Quality
    75 / 100
    Superfund Sites
    73 / 100
    Physicians per 100k
    243.9

    Annual Crime

    Violent Crimes
    4
    Property Crimes
    3
    Owned and Operated By
    Integral Senior Living
    Founders: Sue Farrow
    Established: 2000