(866) 653-9337

20920 Earl St, TORRANCE, CA


  • Assisted Living

Payment Options

  • Medicare No
  • Medicaid No
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
20920 EARL ST
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User Reviews

11/03/2015  -  An OurParents User Writes:

The caretakers at Huntington are wonderful. Lovely people and very caring. Really terrific. The place is also very clean. The admin staff (reception and financial ) are very nice and lovely to work with. The meds staff is great.
However, the management is HORRIBLE. The staff seems very scared of the main administrator and her assistant. Neither of them return calls, unless they need something from you. They also do not read or reply to e mails. It is very difficult to communicate with them unless they want/need something from you. My parents lived there for several years and it was one issue after another. I had to call the Ombudsmen two times and both times it was settled in my favor. In fact, one time the management tried to hold back money and the Ombudsmen ruled they had to pay and it came out to over $3,000.00. The did not honor the contract that I had signed with them and constantly tried to give me rent increases with no notice. They work on fear tactics that they will kick your loved ones out. They said that they were doing a remodel but it was minimal. However, the biggest insult to the tenants and staff is what they do at Christmas. They actually ask you to make your check out to the name of the main administrator and then say that they will divide the money up for the staff. They did this every year instead of having an account "Employee Holiday Fund for Huntington Retirement". That would be the safe and professional way to ask people to give holiday gifts. Personally, I gave the staff gift cards.

  • Care
  • Cleanliness
  • Staff
  • Location

    06/22/2015  -  An OurParents User Writes:

    I moved my Dad into Huntington about a year and a half ago and it started out great but then went down hill once they told me that he needed to be moved into the Dementia unit. Of course when he was moved in there they only had a high rent room available, almost $6,000.00 a month. I had asked to have him moved to a smaller room and they said we would be put on a waiting list. As the disease progressed I felt that it would be possible to have my dad share a room with someone and again they didn't have any shared rooms available. I was afraid to move my dad thinking that it would make him worse but I really wished I had done it. The staff calls you for everything, which I understand but some of the things they called about I didn't need to be called about, it should have been handled by them. I was called one day to tell me that my dad had fallen and was at the emergency room. It ends up that he fractured his hip and had to have pins put in it. When I asked what happened of course no one knew because they are so short staffed that they can't keep an eye on everyone in the unit. They took absolutely no responsibility for this and had no answers. I ended up putting my Dad in a board and care where he is getting the care he needs. What was explained to me is that if my Dad was able to go back to their facility (they would determine that) that not only would I be paying the almost 6 grand for his room but he would need a personal caregiver to take care of him. My question is why would I pay that much for a room and then have to pay for a caregiver when that's what they are there for. The admin. (Heather & Corina) tell you that they care but they don't. I was told that I would have to give a 30 day notice which means that I was paying for and empty room while I waited to find out if my Dad would make it through surgery and then if rehab would work for him which it didn't. When I told them that it wasn't fair they said that's our policy. Heather told me that they would prorate the room but that I still had to pay that amount and if they were able to rent the room they would send me some type of refund. I did receive the refund but I feel that they should have just charged me until the end of the month. I understand that there are policies but there should be some acceptations made since seniors needs change on a daily basis. I asked Heather for the owners name and email address and she provided it to me. I then sent an email to the Vice President of Operations for Longwood Management Corp. and was told that they were following policy and that they were doing me a favor by sending me a refund. This place should not advertise care for Dementia patients when they clearly are not trained for it. Heather, Corina and Kevin Bruso (VP of Operations) are a bunch of crooks and I would not recommend anyone take their loved one to this place. There is more and if you're interested and are able to contact me please do.

    08/20/2013  -  An OurParents User Writes:

    My mother was a resident of the Huntington for about 18 months. She was very happy there at first but things changed when Heather became the administrator. There was no longer any friendliness or compassion for the residents. Staffing was cut and the facility went from being a home, to being an institution. I finally had to move my mother to another facility where she could get proper care. I would no longer recommend the Huntington to anyone.

    03/27/2013  -  An OurParents User Writes:

    My mother was a resident of the Huntington for almost 2 years. The first year was great and we were very pleased with the care she recieved. The administrator was replaced in early 2012 and the facility went from a warm, friendly and compassionate home to a cold uncaring facility that was only interested in their profit margin.
    The new administrator cut the staff and was very unresponsive to family requests for care concerns. Several attempts were made to meet with management in an effort to resolve issues but nothing was resolved. The staff puts on a great show when you are touring the facility but they do not perform after you have signed the contracts.
    As a result, I was forced to move my mother to another home where she could get the care she needed.
    I would no longer recommend the Huntington Retirement Hotel to anyone who seeks quality care for their loved one.

    Response: I couldn't agree more. The new administration has changed Huntington from a happy place to a dismal warehouse for over medicated and uncared for residents. I moved my husband in May.


    Number of Beds : 155

    What is senior living? Both words in this phrase are essential, but the key is “Living!” Simply put, senior living is for those age 55 and older who still want to get everything they can out of life—with excellent value, excellent care, and excellent times. It means an engaged, satisfied lifestyle based upon your wants and needs. For some it means independent living, a way to live as usual but without the hassles of home ownership or maintenance. For others it means assisted living, a type of retirement community that still emphasizes your freedom and independence, but always with a ready, friendly staff to assist as needed. For those requiring more intensive help with physical needs or with Alzheimer’s or dementia, senior living means nursing care and memory care. Senior living offers comprehensive continuing care, where retirees can “age in place,” moving from one form of care to another as needed. Finally, senior living also means in-home care, where trained staff help retirees in their current home.


    Demographic Profile for TORRANCE, CA, 90503


    Male Population
    Female Population
    Median Age
    41.7 Years
    Average Household Income

    Cost Of Living
    Compared to the National Average

    77% Above
    Cost of Food
    6% Above
    14% Below
    7% Above

    Provided By EPA; Closer to 100 is better

    Air Quality
    1 / 100
    Water Quality
    52 / 100
    Superfund Sites
    10 / 100
    Physicians per 100k

    Annual Crime

    Violent Crimes
    Property Crimes