In an ideal world, you’d have plenty of time to choose the best senior living community for your parents. That would include time to make multiple visits to each place you’re considering, to get a strong sense of what life is like there. For most families, though, the reality is more urgent and the time-horizon much shorter. That’s because families
tend to delay the search for senior care until the need is urgent: either you start seeing clear signs that Mom and Dad need daily help, or they have a medical crisis that requires nursing-home care as soon as they leave the hospital.
Online senior care referral services like OurParents.com can help you find a good place for your parents quickly, because they have staffers who are trained to match families with nearby senior communities that have the right services. These referral services are typically free to families, because the communities pay a commission to each service they’re listed with.
Which referral service should you use? SeniorAdvisor.com has reviews of several referral services, including OurParents.com, to help you choose a service to research your options and set up tours.
As of December 2016, OurParents.com had the highest overall customer rating among the referral services listed on SeniorAdvisor.com – 5 out of 5 stars, based on a total of 4 reviews. One of the reviews for OurParents.com mentioned the fact that calls are answered by trained advisors who were ready to listen and help, rather than by an automated phone program. OurParents.com has detailed information on the types of payment accepted at each community, neighborhood demographics, and maps of nearby medical centers and pharmacies.
Seattle-based APlaceforMom.com has the second-highest overall reviewer rating – 4.5 out of 5 stars, based on 168 reviews at this writing. Several A Place for Mom reviews had positive things to say about advisors’ follow-up through the care-finding process. APlaceforMom.com employs more than 400 local advisors who know areas around the US and Canada.
Reviews for Caring.com have been strongly positive, averaging 4 out of 5 stars, based on 39 reviews. Among the high points in reviews for Caring.com were good resources on private caregivers and friendly advisors. A few reviewers said they would have liked referral lists with more options. Caring.com’s information includes advice from a diverse team of eldercare experts in addition to nationwide community listings.
There were only two reviews for SeniorHomes.com as of December 2016. They both gave the site 4 out of 5 stars and said the service was helpful to them. SeniorHomes.com has more than 80,000 US communities listed on its site, with details, reviews and pricing on many properties.
Based on five reviews of SeniorsforLiving.com, the service earned 4 out of 5 stars. Most reviewers were pleased with the service they received, while one wanted more personalized information. SeniorsforLiving.com has information on communities across the US and Canada.
OurParents.com and SeniorsforLiving.com are owned by SeniorAdvisor.com’s parent site, APlaceforMom.com, while Caring.com and SeniorHomes.com, are owned by other companies. In all cases, the reviews on SeniorAdvisor.com come from each referral service’s customers and clients, and verified reviews carry a check-mark icon. You can leave reviews for the referral services your family works with, too, to help other families with their care-finding journey.