Cheyenne Mountain Care Center

(866) 653-9337

835 Tenderfoot Hill Rd, COLORADO SPRINGS, CO


  • Nursing Home
  • Skilled Nursing Facility

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Cheyenne Mountain Care Center
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User Reviews

07/06/2017  -  An Interested Visitor Writes:

I would not recommend this place to my worse enemy. They almost killed my mother. They left her in her room with feces, dehydrated and without meds for 6 days. I reported their neglect to the state. There is no communication between departments. The Business Office failed to billed Medicaid and now I'm stuck with a huge bill. When I contacted the BO, the manager Heidy was very unpleasant and short with no answers. She said she would call me back because she was busy and never returned my calls. Please do not bring your loved one to this place.

  • Location

    03/15/2016  -  An OurParents User Writes:

    Although they have their own physician who monitors these patients they do not communicate with the victim's personal doctor. This person then determines what medications to use and does so ineffectively. This goes unrecognized for quite sometime although it is obvious to family members that something is very wrong with the medication the patient has been prescribed. The food is not very good, when the patient rings the bell it is not answered readily. The CNA's use terms the terms honey, and other idiotic terms. Patient sometimes is seen in same clothing for days on end. I have no idea how often they are bathed or encouraged in personal hygiene. Anyone who needs to place someone in a facility like this should investigate all means since this is not a place I would choose for a loved one. Personnel are quite rude, overbearing, and certainly not very knowledgeable.

    03/14/2016  -  An OurParents User Writes:

    This is the worst care center I have ever seen. They do not listen to the patient or patient's family. No one answers the telephone. If there is an administrator she keeps hidden behind a poor social service assistant who interferes in the patients lives, is rude, creates problems like you cannot believe. Never place anyone in this establishment. It is pathetic and should be closed.

    07/21/2014  -  An OurParents User Writes:

    If you have a brain and a heart DO NOT send any of your loved ones to this facility. The staff members are lazy and ignore the residents. Medication is rarely provided especially when needed, the administrator only cares about her image. The nursing staff is very rude making it hard to communicate with any help. Beware of this place it is awful. My grandmother was here and every time we visited her she complained of neglect.

    Response: Thank you for the review. We were considering this place for my grandparents. We thought the new company taking over had improved the home.

    08/04/2013  -  An OurParents User Writes:

    Horrible place! My mother was in this place for short term care. Getting my Mom her pain medication was a nightmare almost daily, when she was in tears begging for her oil it still took an hour! Forget telling anyone at the nurses station they're all to busy chatting amongst themselves. The administrator is all sweet and charming to your face but does nothing to correct the situation. And if you are on any special diet, forget it! There is no diabetic menu, you'll be expected to make due with their menu. The overnight nursing staff is from a temporary staffing company so its always changing and again they mixed up my mom's pain medication.
    Very disappointed. Was glad to get my mother out of that place. Please research these facilities out beforehand so you won't go through this with your family member!

    11/21/2012  -  An OurParents User Writes:

    Cheyenne Mountain Care Center is a large, for profit, nursing home with 159 beds based in Colorado Springs, CO. At last check, the facility had 147 residents indicating that it is 92% occupied which is about average within the state of Colorado. The provider accepts both medicare and medicaid programs, and provides resident and family counseling services.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Cheyenne Mountain Care Center, was 1 star, which is a lower rating than 86% of nursing homes in Colorado. Important to note that this facility has recently detriorated and has gone from 2 stars to 1 stars.
    We have compared the detailed Medicare data for Cheyenne Mountain Care Center with other senior care providers in Colorado. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 03/06/2012.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here

    03/09/2012  -  An OurParents User Writes:

    I would give this facility one out of five stars. They treat their employees like slaves and only care about how much money they can make. If you care at all about your loved ones, dont send them to this facility.

    Description of Cheyenne Mountain Care Center in COLORADO SPRINGS, CO

    Number of Beds : 159

    For in-home care, Cheyenne Mountain Care Center has a skilled and caring staff who are ready to assist for seniors in their own homes. Care professionals help seniors with personal care, daily activities, and respite. Some seniors, as they age and begin to need assistance, simply do not wish to leave the place they’ve called home for many years. Sometimes they bought their dream home upon retirement. Sometimes it is the house where they raised their children and watched their families grow up. For them, the walls and floors resonate with memories. A caring, in-home staff understands this and is dedicated to making seniors as comfortable and as satisfied as they can possibly be. These services, available 24 hours a day, every day, are paid for by the individual or through public and private funding sources, such as Medicare and/or Medicaid. Home care offers many medical and non-medical support services. In-home care allows seniors to stay as independent as possible in their own homes. Cheyenne Mountain Care Center offers provides compassionate comprehensive a variety of in-home care services. In-home care is there for seniors when they need it. Care professionals will bring their expertise and experience to your home. This choice is perfect for those who want to stay in their homes but who need some help with the daily activities of living. These services, available 24 hours a day, every day, are paid for by the individual or through public and private funding sources, such as Medicare and/or Medicaid. Call for more information on how you can become part of the Cheyenne Mountain Care Center community.


    • Fire Sprinkler System

    Demographic Profile for COLORADO SPRINGS, CO, 80906


    Male Population
    Female Population
    Median Age
    36.9 Years
    Average Household Income

    Cost Of Living
    Compared to the National Average

    4% Above
    Cost of Food
    2% Above
    16% Below
    7% Below

    Provided By EPA; Closer to 100 is better

    Air Quality
    86.1 / 100
    Water Quality
    93 / 100
    Superfund Sites
    78 / 100
    Physicians per 100k

    Annual Crime

    Violent Crimes
    Property Crimes