Branford Hills Health Care Center

(866) 653-9337

189 Alps Rd, BRANFORD, CT


  • Nursing Home
  • Skilled Nursing Facility

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Branford Hills Health Care Center
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User Reviews

02/09/2014  -  An OurParents User Writes:

I took in an elderly family member into my home. Companions and Homemakers assigned a woman to come to my home to help take care of her while I worked. This woman stole personal items, money, jewels, clothing etc. I had worked with this agency for many years, I was assured their staff was insured and bonded so I felt safe, I felt my belonging were protected and I did not need to be home all the time to watch them and could safely work...boy was I wrong!

Companions and Homemakers is claiming that because the caregiver was not arrested (police said there was not 100% proof it was her because there were some other caregivers in the home at times when the primary one was out) and the "client" they were taking care of was not me, I was not going to get restitution for my property. It did not matter that some of the things were in "public space" in the home but also in areas like my garage, my bedroom, office, my pocketbook etc.

I opened my heart and my home to this save us all the cost of institutionalizing her which is much more expensive but the kind thing to do. It is inexcusable that this company will not replace the items stolen, or at least offer restitution for those items. The company indicates that you are safe, because their staff is insured and bonded...but then they won't do the right thing when someone is a victim of a crime and replace or pay for those items taken. When confronted by me about this, the attitude and lack of cooperation was devastating. All of a sudden I was a horrible person and they treated me so rudely and without any concern that I lost everything I held dear to my heart and eventually stopped taking care of my family because of this whole situation.

heather stimson

4 months ago
Liked 2
Please help me and anyone else who is/has/will take care of an elderly person. It's wrong that this agency won't replace loss from theft by one of their employees even though they are insured and bonded. This is wrong!

Deborah Allison
4 months ago
Liked 1
Because it could happen to anyone of us , I could someday be in the same situation .

brodie stimson
4 months ago
Liked 1
it's wrong to take from others and not have to pay it back. these people are old and can't stand up for themselves....we owe it to them to make this easier on them and punish those who steal. at very least, give the poor people the money back so they have something to hand onto. it's just not right...shame on them....shame....

heather stimson
4 months ago
Liked 0
Lisa, we can't even get this agency to release the name of the bonding company. They have been openly hostile and uncooperative is a kind way of putting it. Over 10 months of fighting them now....I keep hearing story after trust these people to come into your home to help....and help they themselves to what ever they want....its not right!

Amy Bonito
4 months ago
Liked 0
The same thing happened to our family. The women was caught and arrested for doing it to many other people as well, but my mother never got her stolen jewelry back and never received any compensation for her loss.

11/21/2012  -  An OurParents User Writes:

Branford Hills Health Care Center is a large, for profit, nursing home with 190 beds based in Branford, CT. At last check, the facility had 185 residents indicating that it is 97% occupied which is about average within the state of Connecticut. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Branford Hills Health Care Center, was 4 stars, which is a better rating than 78% of nursing homes in Connecticut.
We have compared the detailed Medicare data for Branford Hills Health Care Center with other senior care providers in Connecticut. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 07/18/2011.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

05/02/2012  -  An OurParents User Writes:

excellent care for my mother, staff was wonderful and helpful.

11/19/2009  -  An OurParents User Writes:

Physical Theraphy great Nursing care abismal.

Response: This review was very helpful.Thanks

Description of Branford Hills Health Care Center in BRANFORD, CT

Number of Beds : 190

Branford Hills Healthcare Center provides rehab services and senior-friendly features and amenities. Reside at Branford Hills Healthcare Center and relish an exciting new era, where seniors can enjoy conversation and relish the companionship of peers. In this community, seniors find comprehensive rehab services as well as a welcoming, amicable community. Call today for help with finding your ideal home at Branford Hills Healthcare Center.


  • Fire Sprinkler System

Demographic Profile for BRANFORD, CT, 06405


Male Population
Female Population
Median Age
43.9 Years
Average Household Income

Cost Of Living
Compared to the National Average

17% Above
Cost of Food
17% Above
24% Above
8% Above

Provided By EPA; Closer to 100 is better

Air Quality
5.5 / 100
Water Quality
44 / 100
Superfund Sites
19 / 100
Physicians per 100k

Annual Crime

Violent Crimes
Property Crimes