St Mary Home

(866) 827-4997

2021 Albany Ave, WEST HARTFORD, CT


  • Assisted Living
  • Continued Care Community
  • Nursing Home

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
St Mary Home
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User Reviews

08/22/2013  -  An OurParents User Writes:

stay away. cna's are unwilling to do anything xtra and do not always change gloves after changing a diaper. they do not bring bed pans to the room in any decent time frame thus making patients rely on diapers. also, they are most unfriendly.

01/13/2013  -  An OurParents User Writes:

My mother was recuperating at Saint Mary Home after a massive heart attack, and then stroke symptoms brought on by a very bad UTI. I stayed in her room with her to make sure she had the proper care at night. There were many friendly and helpful staff at Saint Mary Home and she enjoyed her time there. Thye speech therapist- a young woman-was excellent and very determined. However, there were not enough staff, especially in during the nights. We were most disappointed by two connected issues: the physical therapy and the release process. We were told that a social worker would be working with us from the beginning to make plans for when my mother was released. This did not happen, and we had to run around at the end to put everything in place (my mother could not return to her home because of physical constraints). This caused a lot of stress for my whole family. The release was based on the Physical Therapist saying that my mother would not progress much further despite the family's consistent message that the UTI had set her way back and she was getting better as the UTI was cured. They allowed my mother to be in a wheel chair for most of the day, except for the 1 to 1 1/2 hours of PT most days. In less the 2 months of leaving Saint Mary Home, my mother put the wheel chair away. She now uses a walker when she is out, and she walks without a walker in the home. We did appeal the release and we were rejected. I asked for the back up materials that the rejection was based on, and after reviewing them, I question the accruacy of some of the documents.
The other negative, although this happened in the hospital, too, was that the CNAs kept trying to put diapers on my mother even after the UTI was found. The nurses agreed that diapers should not be used.

11/21/2012  -  An OurParents User Writes:

St Mary Home is a large, for profit, nursing home with 256 beds based in West Hartford, CT. At last check, the facility had 248 residents indicating that it is 97% occupied which is about average within the state of Connecticut. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
This nursing home and assisted living facility, is located in a continuing care retirement community (CCRC). As of November 2012, the medicare rating for St Mary Home, was 4 stars, which is a better rating than 78% of nursing homes in Connecticut.
We have compared the detailed Medicare data for St Mary Home with other senior care providers in Connecticut. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 03/13/2012.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

06/23/2012  -  An OurParents User Writes:

my mother went there after breaking her pelvic and was there for approx 4 months. i went daily to make sure of her care. the first day i found her trying to get to the bathroom with a walker she had not yet learned how to use and a cna standind to the side not assisting her!! awful. found her in her urine soiled bed and pajma's daily. i had to demand bathing and linen changing, remind nurses to give her pain meds. i was told i had to do her laundry by her cna which was not true. it was easily some of the worst 4 months of our lives. we were both happy when i took her back to her assisted living facility.

Description of St Mary Home in WEST HARTFORD, CT

Number of Beds : 256

With skilled, warm nursing home services, Saint Mary Home is located in a comfortable area of West Hartford, CT. After an elderly person has grown frail, their physical condition requires the careful attention and the expertise of an interdisciplinary team of healthcare professionals. At Saint Mary Home, the team making up this crucial form of nursing care includes the resident’s attending physician, licensed nurses, medical specialists, therapists, registered dietitians, activity directors, and nursing assistants. All work in tandem to deliver the utmost of this special form of care to your loved one. A skilled staff and licensed nurses provide 24/7 health care when needed as well as assistance with the activities of daily living, including grooming, dressing, and help with using the bathroom. Most residents share a room, with healthy meals provided in a central dining room. An activity director coordinates an activity and events plan to encourage mental, physical, and social health. Saint Mary Home helps seniors find the worry-free lifestyle they want. There are nursing home services available in this community. A nursing home is for those who cannot be cared for at home but who do not need hospital care. For help on finding the perfect senior living option for you, call today.



  • Fire Sprinkler System
Special Health Conditions
  • Management of an I.V.