Astoria Health And Rehabilitation Center

(888) 786-2513

701 Overlook Dr Se, Winter Haven, FL

Astoria Health And Rehabilitation Center
Work
701 OVERLOOK DR SE
WINTER HAVEN
FL
00000
USA
Work (888) 786-2513
Address book Address
701 Overlook Dr Se
Winter Haven, FL
Telephone Phone Number
(888) 786-2513
to speak with a care advisor about this community
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User Reviews Add Review...

03/27/2014 An Interested Visitor Writes: Astoria Health and Rehab is an outstanding facility!

5 Liked:
  • Activities
  • Amenities
  • Care
  • Cleanliness

    03/04/2014 An Interested Visitor Writes:

    5 Liked:
  • Activities
  • Amenities
  • Care
  • Cleanliness

    01/21/2014 An Interested Visitor Writes: Excellent facility and staff!

    5 Liked:
  • Cleanliness
  • Staff
  • Management
  • Decor

    10/30/2013 An Interested Visitor Writes: Perfect location for residents. It's near shopping centers and plenty of businesses so it's very accessible for residents to go shopping and do things for themselves

    5 Liked:
  • Care
  • Cleanliness
  • Staff
  • Location

    09/03/2013 An Interested Visitor Writes: Very clean facility. Their staff was professional and kind as could be. Not to mention that the location is really wonderful!

    5 Liked:
  • Activities
  • Care
  • Cleanliness
  • Food

    08/20/2013 An Family Member of Current/Past Resident Writes: Everyone was very friendly upon entering. Offered a very clean facility and everyone was very professional. Willing to answer any questions I had, and provided information to my satisfaction.

    5

    08/19/2013 An Family Member of Current/Past Resident Writes: Friendly staff, clean facility. They accommodate very well. I am very happy with the services provided.

    5

    07/11/2013 An Family Member of Current/Past Resident Writes: I am very passionate about this facility. My grandmother can't be alone by herself all day any longer and it is difficult for the rest of my family to go visit her at all hours of the day. With the 24 hour nursing care it makes it easy for my grandma to have the care and support she needs. She tells us that the nurses treat her very well. So grateful to have found such a great facility with such a caring and compassionate staff!

    5

    07/10/2013 An Family Member of Current/Past Resident Writes: My grandmother recently transferred here and the management was key to a great transition- they have really turned her situation into a loving wonderful happy place for my grandma to live. Great food as well!

    5

    07/09/2013 An Family Member of Current/Past Resident Writes: Transitioning my grandmother from living at home to independent living was a challenge. When she was diagnosed with Alzheimer s Disease we knew that things would be difficult, but over time it just became impossible for us to keep up no matter how hard we tried. The people at Astoria have been so helpful with her. We were nervous about leaving her with people who she didn't know, but after only a few weeks she seemed to be much happier than she had been at home. Words could not express how thankful we are to have found her such a great home! Thank you so much!

    5

    07/02/2013 An Family Member of Current/Past Resident Writes: I recently needed to find a rehab center close to home for my grandma. It is very difficult for my siblings and I to take off work everyday to take her to her to her appointments. We feel very blessed to have found such a great place that we trust to take care of our grandmother! We leave her at her appointments knowing she is in great hands, and she is healing very quickly!

    5

    06/17/2013 An Family Member of Current/Past Resident Writes: So happy that we found an assisted living facility for my grandma. It was getting so difficult for my family and I to take care of her everyday. We are very blessed this facility has made her feel so at home. Thank you to all the staff, we couldn’t think of a better place for her!

    5

    06/14/2013 An Family Member of Current/Past Resident Writes: I recently needed to find a rehab center close to home for my grandma. It is very difficult for my siblings and I to take off work everyday to take her to her to her appointments. Not only is the facility close to her home and My work but it was the cleanest facility that we toured! We feel very blessed to have found such a great place that we trust to take care of our grandmother! We leave her at her appointments knowing she is in great hands, and she is healing very quickly!

    5

    04/26/2013 An Family Member of Current/Past Resident Writes: My grandmother is so happy at Astoria! It took awhile to convince her to go into a nursing home but, she told us she feels very comfortable and all of the nurses and staff treat her like family. My family and I are so blessed to have found such a great place for her. Thank you Astoria!

    5

    05/13/2013 An Family Member of Current/Past Resident Writes: I'm very pleased with the overall care and quality of the staff and doctors at this facility.

    5

    05/11/2013 An Family Member of Current/Past Resident Writes: Excellent facility, staff and a great choice for nursing care. Keep up the good work.

    5

    05/11/2013 An Current/Past Resident Writes: Thanks to the entire staff at Astoria! You all took very good care of my mother and we couldn't be more happy that we chose your facility.

    5

    04/03/2013 An Family Member of Current/Past Resident Writes: Would not reccomend pretty place but only excuses for poor care with no action.

    1

    Response: This is a great facility and the staff if very attentive. I've never had a bad experience when it comes to their care.

    Response: There is always someone that has to complain.

    04/30/2013 An Family Member of Current/Past Resident Writes: My family member was taken to the hospital and we told the Social Worker under no certain terms, my loved one would not be returning to that facility.

    2

    Response: You should care for your loved one yourself.

    04/05/2013 An Family Member of Current/Past Resident Writes: Such a great facility. My step dad had knee surgery recently and Astoria was able to help him out so much. His recovery was faster than expected! Thank you so much Astoria my family really appreciates you and your great staff!

    5

    Response: This is a great facility and the staff if very attentive. I've never had a bad experience when it comes to their care.

    03/27/2013 An Family Member of Current/Past Resident Writes: I just recently graduated from nursing school and I am really interested in working in a rehab center. I have been visiting facilities all over the winter haven area and Astoria Health and Rehab was by far my favorite facility. The staff was so friendly and great with the patients. I could see myself working in this type of environment I will definitely recommend this facility to any family or friend.

    5

    03/25/2013 An Family Member of Current/Past Resident Writes: I was able to take a tour of Astoria Health and Rehab and it was a very nice place. All of the nurses were very helpful in answering my questions and the residents I saw were all happy and content with their environmental. It smelled nice and it was all very clean. Overall I enjoyed my tour and would suggest that if anyone reading this to check out Astoria, you or your loved one will not regret it.

    5

    03/19/2013 An Current/Past Employee Writes: I used to work with Astoria...I can honestly say it was a great establishment. The residents were the sweetest people I've ever met and I enjoyed spending time with my coworkers/patients. If I hadn't moved out of the city I would still be working there today. I would recommend Astoria to my friends & family any day :)

    5

    03/19/2013 An Family Member of Current/Past Resident Writes: They take great care of their members & I can say I would recommend Astoria to anybody looking!

    4

    03/18/2013 An Family Member of Current/Past Resident Writes: The staff at Astoria health work so hard on meeting the patient's needs. Staff is short at times, but they make up for it by working extrememly hard with the help they have. My family member is in Astoria health and has been there for a couple of years, she loves it. There are always activities for them to go to. The food always smells and looks good to me. I've even tasted it a few times and it tastes pretty good. Overall, Astoria health staff works hard to take care of ALL the residents. I would recommend this place to anyone!

    5

    03/15/2013 An Family Member of Current/Past Resident Writes: Astoria Health has done wonders for my grandmother. It is always a tough decision putting a loved one in a home. Hamilton made it a smooth transition for my grandmother and our family. Astoria Health has a facility that is always clean and the staff is always friendly. The staff tends to my grandmothers every need and we could not appreciate that more. We know as a family that when we leave after visiting our grandmother that she is in safe hands. Thanks Astoria Health for all that you do. Keep up the great work!

    5

    02/18/2013 An Family Member of Current/Past Resident Writes: I have family in Florida and a great aunt that has, out of pure stubbornness, fallen and broke her hip doing something she should not have been doing in the first place. She is doing rehab now here at Avon and I have recently talked to her on the phone and she says she likes it here and enjoys all the lovely nurses and loves the attention she always gets.

    5

    02/12/2013 An Family Member of Current/Past Resident Writes: My grandmother was recently admitted here and I must say that my family and I have never been more impressed! Not only is the facility beautiful and very inviting, the staff is so friendly as well! The moment we walked in we were greeted by the receptionist and staff members, and helped right away. The facility was full of life; activities were being held in the activities room! well equipped, and spacious! We are very happy with our choice, and so is my grandma!

    5

    02/06/2013 An Family Member of Current/Past Resident Writes: I am so happy that I was able to find somewhere I could post a review for Astoria Health. They are so amazing. I have two different relatives that have been with this center and they both turned out to be fantastic. Thank you so much for the care and support you gave my family!

    5

    02/05/2013 An Family Member of Current/Past Resident Writes: My mother is now staying here, she really seems to enjoy it here. Never a complaint and that's huge for her! Everyone is nice and know what they are doing.

    5

    01/29/2013 An Current/Past Employee Writes: Very nice place! I was very impressed with the staff here. I did my internship with these guys; good people. While its not the Waldorf, [and there are too many glue-factories as it is] but they got it where it counts. A good value for what they provide to the residents. Polite, competent staff; & that aren't afraid to answer honestly. When my time comes, I wouldn't mind to check in myself.

    5

    01/03/2013 An Family Member of Current/Past Resident Writes: My mom stayed here. I am not sure whats with the bad reviews but she loved being here. The place is beautiful. They are always welcoming to visitors and treat your family as if they were their own. Great place! Go see it for yourself!

    5

    01/03/2013 An Interested Visitor Writes: I am very interested in visiting here. I have read many reviews and this page seems to be the only one that thinks its a bad place. From what I hear, its fantastic.

    5

    01/02/2013 An Family Member of Current/Past Resident Writes: Very beautiful place. My grandmother stayed with them before she passed away. The staff took care of her as if she was family.

    5

    11/21/2012 An OurParents User Writes: ASTORIA HEALTH AND REHABILITATION CENTER is an average sized, for profit, nursing home with 120 beds based in Winter Haven, FL. At last check, the facility had 94 residents indicating that it is 78% occupied which is about average within the state of Florida. The provider accepts both medicare and medicaid programs, and provides resident and family counseling services.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Astoria Health And Rehabilitation Center, was 2 stars, which is a lower rating than 62% of nursing homes in Florida. Important to note that this facility has recently improved and has gone from 0 stars to 2 stars.
    We have compared the detailed Medicare data for Astoria Health And Rehabilitation Center with other senior care providers in Florida. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is higher than average. The most recent health inspection was on 01/20/2012.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here

    2

    05/22/2012 An Family Member of Current/Past Resident Writes: Astoria is not a place to put someone you love or even despise for care. It is a shame that such useless people are working in such a nice facility. I hate to think how many residents have died due to their negligent care that occurs at Astoria. The management team is useless in making sure that appropriate care is given to residents. Most CNA's are as lazy as can be and have no compassion or respect for the resident. The few good CNA's they have kill themselves taking up the slack for the lazy ones and usually wind up burning out or quitting. This facility is out for one thing and one thing only, how much money they can make with the least amount of care given to it's residents. Management has their head in the ground, refusing to acknowledge that they are providing inadequate care. If you want to know an unbiased review of this facility and if they meet the minimum requirements by law for care, just visit the Agency for Healthcare Administrations website and check on how many times this facility has had complaints filed against them in the year and half that they have been open and how many of those complaints were found as valid and in violation of state and federal regulations. Why they have not been forced to close it's doors by now is beyond me. Management and Owner's of this facility should be ashamed of themselves for the poor care that they allow to happen at this facility.

    1

    Response: This review is dead on. Think twice before putting anyone here. Even some of the nurses are rude and uncaring. It is a shame

    Response: Simply amazing, your review has no weight.

    02/19/2012 An Family Member of Current/Past Resident Writes: Very understaffed , no leadership.
    My mother was there for a week before we got her transfered.Had to make many calls to facility before any one answered the phone so I could talk with my mother. One time I called the kitchen answered. when the transport company came to tranfer her to a new facility which had been pre arranged they held that process up for close to two hours,cofusing her and putting her at new location at around ten o'clock in the evening. Not a place to have your loved one and keeping your own piece of mind know that they are being cared for. They have to up thier game 300%

    1

    04/28/2011 An Family Member of Current/Past Resident Writes: UNACCEPTABLE CARE OF RESIDENT AND ATTENTION TO THEIR INDIVIDUAL NEEDS. NO MATTER WHAT ELSE MIGHT BE GOOD THE CARE OF THE RESIDENT IS #1

    3

    04/25/2011 An Family Member of Current/Past Resident Writes: DEFINITE STAFFING ISSUES FOR THIS FACILITY. CNA'S DONT SEEM TO WANT TO DO THEIR JOBS, MOST ARE OKAY, BUT SEVERAL JUST WANT TO DRAW A PAYCHECK. COMPASSION IS LACKING IN A LOT OF THEM. HAVE TO FIGHT A CONSTANT BATTLE FOR MY PARENT TO GET THE CARE REQUIRED. WHATEVER HAPPENED TO GOOD CUSTOMER SERVICE OR JUST PLAIN CARING FOR A LESS FORTUNATE INDIVIDUAL?

    3

    04/22/2011 An Family Member of Current/Past Resident Writes: OFF TO A SLOW START IN GETTING INFORMATION OR HAVE RETURNED PHONE CALLS ABOUT PARENT. PLACE IS VERY NICE AND CLEAN BUT STAFF NURSES WILL NOT RETURN CALLS AND SOCIAL REPRESENTITIVES ARE SLOW TO RETURN CALLS. HOPE THEY IMPROVE.

    4

    Description of Astoria Health And Rehabilitation Center in Winter Haven, FL

    Number of Beds : 120

    Astoria Health And Rehabilitation Center, located in Winter Haven, Florida provides the following services: Nursing Home and Short Term Care. It accepts the following payment methods: Medicare and Medicaid. Astoria Health And Rehabilitation Center has received 2 stars from Medicare and an average user review rating of 4 stars. Astoria Health And Rehabilitation Center has a very good hospital, Winter Haven Hospital, located nearby, which scored a 84 out of 100 in its most recent Medicare review. The Astoria Health And Rehabilitation Center's nearest hospital is 3 miles away. The zipcode (00000) in Florida, where Astoria Health And Rehabilitation Center is located, has an above average safety rating based on recent crime statistics. A more detailed description of the types of care for Astoria Health And Rehabilitation Center can be found here.

    ASTORIA HEALTH AND REHABILITATION CENTER is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

    Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

    Amenities

    For more information about Astoria Health And Rehabilitation Center call (888) 786-2513 to speak with a local Care Advisor


    Demographic Profile for Winter Haven, FL,00000

    Annual Crime
    00000 Avg.
    Violent Crimes 4
    Property Crimes 4
    Weather Conditions
    Average High Temperature ° F
    Average Low Temperature ° F
    Rainy Days 0%
    Average Rainfall 0 inches
    Average Snowfall 0 inches
    Environment
    Provided By EPA; Closer to 100 is better
    Air Quality / 100
    Water Quality / 100
    Superfund Sites / 100
    Physicians per 100k
    Cost Of Living
    Compared to the National Average
    Overall 100% Below
    Cost of Food 100% Below
    Utilities 100% Below
    Miscellaneous 100% Below
    Education
    High School Graduate
    Associate Degree
    Undergraduate Degree
    Graduate Degree
    People
    Male Population
    Female Population
    Median Age Years
    Average Individual Income
    Average Household Income
    Population Change
    Race
    Breakdown of ethnicities in Winter Haven FL
    White 74.5
    Hispanic or Latino (of any race) 15.1
    Black or African American 12.4
    Some other race 5.6
    Asian 4.4
    Two or more races 2.2
    American Indian and Alaska Native 0.8
    Native Hawaiian and Other Pacific Islander 0.1

    Please Note Zip code-level crime information is provided by U.S. Census data. OurParents ALWAYS recommends that you visit the facility and check with local law enforcement authorities, and draw your own conclusions about the safety of any given care provider and area.

    Nearby Hospitals

    Winter Haven Hospital

    200 Avenue F Ne
    Winter Haven FL 33881
    Distance: 3 miles
    Tel: 863-293-1121
    Average Rating: 84%
    Nearby Drug Stores

    Publix Super Markets Inc

    6031 Cypress Gden Blvd
    Distance: 0.9 miles
    (863) 324-1557

    K Mart Corp

    6015 Cypress Gardens Blvd
    Distance: 0.9 miles
    (863) 326-1612

    Wal Mart Stores East Lp

    7450 Cypress Gardens Blvd
    Distance: 0.9 miles
    (863) 318-0252
    Nearby Churches

    Acts Ministry

    3150 Dundee Rd
    Winter Haven, FL
    Distance: 0.7 miles
    (863) 318-8941

    St Matthew's Catholic Church

    1991 Overlook Dr
    Winter Haven, FL
    Distance: 0.9 miles

    Calvary Baptist Church

    2101 Overlook Dr
    Winter Haven, FL
    Distance: 1.1 miles
    Nearby Parks

    Cypress Gardens MHP & RV

    1951 Lake Daisy Rd
    Winter Haven, FL
    Distance: 1.1 miles

    East Haven RV Park

    4320 Dundee Rd
    Winter Haven, FL
    Distance: 1.2 miles

    Legoland

    1 Legoland Way
    Winter Haven, FL
    Distance: 1.7 miles
    Services

  • Nursing Home
  • Short Term Care
  • Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No