Manor Care Rehabilitation Center Marietta

(888) 786-2513

4360 Johnson Ferry Pl, Marietta, GA

Manor Care Rehabilitation Center Marietta
Work
4360 JOHNSON FERRY PL
MARIETTA
GA
00000
USA
Work (888) 786-2513
Address book Address
4360 Johnson Ferry Pl
Marietta, GA
Telephone Phone Number
(888) 786-2513
to speak with a care advisor about this community
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User Reviews Add Review...

08/23/2013 An Family Member of Current/Past Resident Writes: This is the worst facility I have ever seen. My mother was there for 2 months and got bed sores and lost 10 to 15 pounds. The staff supposedly can speak english but I certainly could not understand them so imagine an elderly person who is hard of hearing would never be able understand them. Please do not put your loved one in this facility. They are only out for money and not the patient care.

1

02/17/2013 An Family Member of Current/Past Resident Writes: Very disappointed in this facility.

1

11/21/2012 An OurParents User Writes: Manor Care Rehabilitation Center - Marietta is an average sized, for profit, nursing home with 117 beds based in Marietta, GA. At last check, the facility had 107 residents indicating that it is 91% occupied which is about average within the state of Georgia. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Manor Care Rehabilitation Center Marietta, was 5 stars. Only 13% of nursing homes have 5 stars in Georgia. Important to note that this facility has recently improved and has gone from 4 stars to 5 stars.
We have compared the detailed Medicare data for Manor Care Rehabilitation Center Marietta with other senior care providers in Georgia. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 05/18/2011.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

5

07/24/2009 An Family Member of Current/Past Resident Writes: My mother was a recent client of Manor Care of Marietta. She had injuries due to a fall in the home and needed rehabilitation prior to returning home after a 10 day hospital stay.

Manor Care was a generally a good choice. The Physical Therapy, Occupational Therapy, and Speech Therapy (working with short term memory issues) was very effective. Staff involved with these three therapy modalities were effective, informative, respectful, and personable.

Medically speaking, I was very disappointed that the doctor assigned to my mother, even though I had requested several times to speak with him regarding a medical issue that my mother had, not related to her injury, that could affect a medication choice related to her stay at Manor Care, never bothered, in a 30-day stay, to see me while he was in the building, or to call me back. I had read online at another internet site that if medical care was an issue, as opposed to therapeutic care, then this facility would not be a prime location to send a loved one. Since our issues were therapeutic rather than medical, we went ahead with our choice for Manor Care. I would also like to comment that I was not disappointed with the medical choices that the doctor made since her stay was short term and knowing that her primary care physician could change any medication decisions that Manor Care's physician had made once she was discharged. It was the lack of communication and respect for our concerns from the physician that was a cause for our concern.

The nursing staff was professional and medical orders were carried out in a timely manner. Anytime that I had a question, nurses were more than willing to take a few minutes to speak with me, to explain medications and treatments and to update me with any information pertaining to my mother.

I would also like to comment that any other personnel that I spoke with were also informative at all times. At times, some staff seemed irritated that I was asking questions. I understand that with as many patients that were in the facility, everyone had a lot to do and there were many tasks that needed to be accomplished during a shift. I'm sure that it is challenging to give quality care to patients and attend to family member questions and requests.

The reason that Manor Care of Marietta got only 3 stars from me regarding quality of care is because I and my family observed that at least half of the staff did not put dignity and respect for clients at the top of the list. While I did not observe abuse or neglect, what I did observe was general lack of respect for the dignity of clients. I observed on more than one occasion client requests being minimized or ignored until staff could get to them. For example, I expressed concern to a staff member regarding a client who was a new arrival at Manor Care who was calling out from behind her curtained bed, "Someone PLEASE help me! All I want is for someone to PLEASE help me get dressed!". The staff member told me, "I TOLD her that someone was coming in to see her soon!" The staff member went into the client's room and said in a controlled but gruff voice, "I TOLD you someone would come in here soon!" The staff person then walked out of the room and into another room. I stood by the woman's door waiting to see how long it would be before someone came to help her. A few minutes later, a staff member came slowly down the hallway, lacking any sense of urgency, and to my surprise, rolled her eyes as she walked into the woman's room to help her. She did not express any apology that the woman had to wait or any words of comfort. We were in about our 20th day there with my mom. When you are there for 20 days, you know who is new, who is not. This woman was in her first day at the facility. It seemed a rather unwelcome welcome. Our experience when my mother first arrived at Manor Care was similar. It was also our observation that as the length of my mother's stay at Manor Care got longer and staff got to know her better, staff and personnel were kinder and more personable.

It was also our observation that particularly some weekend and night staff were inclined to talk about patient issues in a voice that could be clearly heard by anyone who was nearby. The tone was frequently disrespectful and in at least one incident, the staff member was making fun of the client. In an intimate situation such as a nursing home/rehabilitation facility, it is rather impossible not to overhear some information regarding patients to whom you are not related. However, one would always hope that staff would talk quietly among themselves regarding patient issues and that the tone of voice would always convey respect for the dignity of all clients and patients.

As a family, we felt that we needed to be present with my mom after therapies for the day were completed to help my mother emotionally throughout her stay and did not feel that we could relax knowing that she would always feel valued when we were not there.

There are some staff who were very kind and compassionate. My mother related a story to me that one night when she had a problem sleeping, one of the night staff sat with her chatting and enjoying time with her until she fell asleep again. So, I want to emphasize that her stay was not all bad and some staff members were very kind and very good at their jobs.

One of the nurses that cared for my mother was particularly caring, kind, and understanding. She was supportive to my mother from the beginning, throughout her stay and even though she was transferred to another wing before my mother was discharged, on the day of my mother's discharge, the nurse came by to tell my mother goodbye and how proud she was of her progress.

That being said, for every good story my mother had, she had another of feeling that she had been treated with disrespect. My mother was feeling emotionally and physically vulnerable throughout her stay at Manor Care. It would just seem to me that personnel and staff at a facility that specializes in care for those who are physically and emotionally vulnerable would hire and train staff who would exemplify characteristics that would reflect a greater sensitivity to that population.

We were fortunate to be able to be at the facility often to be able to provide the supportive environment during off-therapy hours since we had no idea which staff would be on duty.

I would also like to say that at a family meeting with staff and personnel, we voiced our concerns. We were told that staff were "continually being trained".

In conclusion, if your family member needs short-term, therapeutic, rehabilitation, I would recommend Manor Care. My mother made a good recovery from some serious injuries, which is the primary reason she was there. That was accomplished and was accomplished in a timely manner.

4

Response: Thank you for this informative review.

Response: My mother was there for rehab also. Her first week she asked a nurse to help her get a bath and get dressed. She was told to wait. Another nurse later privately told me she was so irritated at her co-worker because that nurse said to her, "since she asked, she'll be at the last of the list." This is unacceptable behavior from a professional. The staff generally exhibited bad attitudes and did not seem willing to help. When I made Administration aware, they didn't care either. I wasn't impressed with the facility.

Response: Thank you for your review. We had a horrible 24 hour experience at another facility (Autumm Breeze) this past weekend and I am looking carefully for a good SNF that cares and employs competent people. I will not go to this facility because of the two reviews I have read here.

Response: I wish I had read these reviews before my Mother went to this facility. We were told this was the best around and we had to make a fast decision about where to send her. However, I have noticed how the staff do not respond quickly and seem irritated when questions are asked. My Mother is shy and not pushy and she is complaining very loudly about how "rough" the staff are when attending to her. I feel totally helpless. My Mother needs the therapy but is hating every minute of this stay. We have someone there with her as often as we can but cannot have someone there every minute. I am not impressed at all with this facility that we were told is the best. Even the front office personnel act like they are too busy to answer questions.


Description of Manor Care Rehabilitation Center Marietta in Marietta, GA

Number of Beds : 117

Manor Care Rehabilitation Center Marietta, located in Marietta, Georgia provides the following services: Nursing Home and Short Term Care: Rehabilitation. It accepts the following payment methods: Medicare and Medicaid. Manor Care Rehabilitation Center Marietta has received 5 stars from Medicare and an average user review rating of 3 stars. Manor Care Rehabilitation Center Marietta has a very good hospital, Wellstar Kennestone Hospital, located nearby, which scored a 86 out of 100 in its most recent Medicare review. The Manor Care Rehabilitation Center Marietta's nearest hospital is 7 miles away. The zipcode (00000) in Georgia, where Manor Care Rehabilitation Center Marietta is located, has an above average safety rating based on recent crime statistics. A more detailed description of the types of care for Manor Care Rehabilitation Center Marietta can be found here.

Manor Care Rehabilitation Center - Marietta is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

Source: SNAPforSeniors, Inc.

Amenities

Security

  • Fire Sprinkler System
  • For more information about Manor Care Rehabilitation Center Marietta call (888) 786-2513 to speak with a local Care Advisor


    Demographic Profile for Marietta, GA,00000

    Annual Crime
    00000 Avg.
    Violent Crimes 4
    Property Crimes 4
    Weather Conditions
    Average High Temperature ° F
    Average Low Temperature ° F
    Rainy Days 0%
    Average Rainfall 0 inches
    Average Snowfall 0 inches
    Environment
    Provided By EPA; Closer to 100 is better
    Air Quality / 100
    Water Quality / 100
    Superfund Sites / 100
    Physicians per 100k
    Cost Of Living
    Compared to the National Average
    Overall 100% Below
    Cost of Food 100% Below
    Utilities 100% Below
    Miscellaneous 100% Below
    Education
    High School Graduate
    Associate Degree
    Undergraduate Degree
    Graduate Degree
    People
    Male Population
    Female Population
    Median Age Years
    Average Individual Income
    Average Household Income
    Population Change
    Race
    Breakdown of ethnicities in Marietta GA
    White 74.5
    Hispanic or Latino (of any race) 15.1
    Black or African American 12.4
    Some other race 5.6
    Asian 4.4
    Two or more races 2.2
    American Indian and Alaska Native 0.8
    Native Hawaiian and Other Pacific Islander 0.1

    Please Note Zip code-level crime information is provided by U.S. Census data. OurParents ALWAYS recommends that you visit the facility and check with local law enforcement authorities, and draw your own conclusions about the safety of any given care provider and area.

    Nearby Hospitals

    Wellstar Kennestone Hospital

    677 Church Street
    Marietta GA 30060
    Distance: 7 miles
    Tel: 770-793-5000
    Average Rating: 86%

    North Fulton Regional Hospital

    3000 Hospital Boulevard
    Roswell GA 30076
    Distance: 8 miles
    Tel: 770-751-2500
    Average Rating: 88%
    Nearby Drug Stores

    Publix Super Markets Inc

    1100 Johnson Ferry Rd
    Distance: 1.4 miles
    (770) 509-2360

    The Kroger Co

    4880 Lower Roswell Rd
    Distance: 1.4 miles
    (770) 971-8661

    Georgia Cvs Pharmacy Llc

    1099 Johnson Ferry Rd
    Distance: 1.4 miles
    (770) 973-1810
    Nearby Churches

    Destiny Metropolitan Worship

    PO Box 70967
    Marietta, GA
    Distance: 0.5 miles

    East Cobb Presbyterian

    4616 Roswell Rd
    Marietta, GA
    Distance: 0.6 miles

    Johnson Ferry Baptist Church

    955 Johnson Ferry Rd
    Marietta, GA
    Distance: 0.8 miles
    Nearby Parks

    Mount Bethel Park

    Marietta, GA
    Distance: 1.2 miles

    BioChar Central

    4880 Lower Roswell Rd
    Marietta, GA
    Distance: 1.3 miles

    Cobb County Fullers Park

    Marietta, GA
    Distance: 1.8 miles
    Services

  • Nursing Home
  • Short Term Care: Rehabilitation
  • Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No