Heritage Healthcare Of Toccoa

(866) 871-8551

633 Falls Rd, Toccoa, GA

Services

  • Nursing Home
  • Skilled Nursing Facility

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Heritage Healthcare Of Toccoa
Work
633 FALLS RD
TOCCOA
GA
30577
USA
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User Reviews

02/08/2016  -  An Interested Visitor Writes:

My father was at this facility. He has Alzheimer's/dementia. He was there almost 3 months. One nurse was on duty in the memory support unit on his last day there. It was her birthday and she had a birthday party during the afternoon. There was cake, cupcakes and cookie cakes. Besides the residents, her husband and 4 of her children were there. Her youngest is a toddler with autism. After the party, the toddler was sleeping. She said she had had the baby there all day. In a unit for people who are mentally incompetent. The exits all have key pads to prevent escape, since the residents don't know what they are doing. Late that evening, this nurse reported my dad assaulting someone. He's had this condition for years and had never been violent. Instead of intervening when he was arguing with another resident (over an imagined problem) she called the police and had him hauled to the emergency room like a criminal. The sole reason he was in the facility was that we believed they were trained to deal with his disease. I know of other assaults that took place there, but at night, when they thought no one knew. Those people are still there. My father can not return. When questioned, administration was completely unconcerned about the only nurse over 30+ mental patients was babysitting her toddler when supposed to be doing her job. We have repeatedly asked for names of witnesses and have not been given a single one. We have been given different versions of what happened. Three or four. This is completely unacceptable to everyone I know. This is what they have a separate hall for people with brain disease for. My father was treated like a criminal. He's a sick old man. He was shipped off to a psych hospital with no elderly patients. The CNAs were mostly good to him, as was 1 of the 3 nurses. I did feel they were understaffed. I would not recommend this facility. They seem to want to cover up wrong doing by staff, rather than correcting it. They don't care about the patient or family. Sadly, they are the only nursing home in this town.



11/21/2012  -  An OurParents User Writes:

Heritage Healthcare of Toccoa is a large, for profit, nursing home with 181 beds based in Toccoa, GA. At last check, the facility had 160 residents indicating that it is 88% occupied which is about average within the state of Georgia. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Heritage Healthcare Of Toccoa, was 1 star, which is a lower rating than 80% of nursing homes in Georgia.
We have compared the detailed Medicare data for Heritage Healthcare Of Toccoa with other senior care providers in Georgia. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 05/17/2012.
To view the full report for this facility, and to understand more about its Medicare rating, go to here


Response: I WORK HERE AND THIS PLACE IS AWFUL SHORT STAFFED AND MANAGEMENT DOESNT CARE I FEEL SORRY FOR MY RESIDENTS BC THEY ARE SCARED TO SPEAK OUT WHEN THEY TRY IT FALLS ON DEAF EARS


04/21/2012  -  An OurParents User Writes:

Do not recommend if patient requires full assistance.


Response: dont bring them here the ROACHES on the rehab hall are huge and they wiill get in the bed with the residents



Description of Heritage Healthcare Of Toccoa in Toccoa, GA

Number of Beds : 181

Heritage Healthcare Of Toccoa, located in Toccoa, Georgia provides the following services: Nursing Home and Skilled Nursing Facility. It accepts the following payment methods: Medicare and Medicaid. Heritage Healthcare Of Toccoa has received 2 stars from Medicare and an average user review rating of 1 star. Heritage Healthcare Of Toccoa has a very good hospital, Stephens County Hospital, located nearby, which scored a 93 out of 100 in its most recent Medicare review. The Heritage Healthcare Of Toccoa's nearest hospital is 1 miles away. The zipcode (30577) in Georgia, where Heritage Healthcare Of Toccoa is located, has an above average safety rating based on recent crime statistics. A more detailed description of the types of care for Heritage Healthcare Of Toccoa can be found here.

Heritage Healthcare of Toccoa is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

Also, Heritage Healthcare of Toccoa is a skilled nursing facility (SNF). It is primarily engaged in providing skilled nursing care and related services for residents who require medical or nursing care; or rehabilitation services for the rehabilitation of injured, disabled, or sick persons.

Skilled nursing facilities cater to patients who either need short-term rehab while recovering from surgery; or require long-term nursing and medical supervision. Skilled Nursing facilities are very often associated with area hospitals.

Source: SNAPforSeniors, Inc.

Security
  • Fire Sprinkler System

Demographic Profile for Toccoa, GA, 30577

People

Male Population
47.64%
Female Population
52.36%
Median Age
38.5 Years
Average Household Income
$34,240

Cost Of Living
Compared to the National Average

Overall
20% Below
Cost of Food
2% Above
Utilities
6% Below
Miscellaneous
4% Below

Environment
Provided By EPA; Closer to 100 is better

Air Quality
87 / 100
Water Quality
100 / 100
Superfund Sites
99 / 100
Physicians per 100k
137.4

Annual Crime

Violent Crimes
3
Property Crimes
3