CLAREMONT - HANOVER PARK

(866) 653-9337

2000 West Lake Street, HANOVER PARK, IL


Services

  • Nursing Home

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
CLAREMONT - HANOVER PARK
Work
2000 WEST LAKE STREET
HANOVER PARK
IL
60133
USA
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User Reviews

01/07/2014  -  An OurParents User Writes:

BE WARE OF THIS PLACE!!! They destroyed my mother After only being there 21 days for TX after pneumonia. I have a reported a doctor there to the state and it is still under investigation that supposively cared for my mother. Just because she had Alzheimer's disease they acted like she was some guini pig changing all her medications around that she had been on for 6 yrs and had done very well on. She was only suppose to go there temp. to get stronger after the pneumonia and to come back home where she was well cared for by me. Doctors could not get over the care she rcvd from me 24/7. She was never!!!!!!!!!!!!!!! the same again after being there 21 days & died 3 mos later. My concerns were totally dismissed or it took them forever to go along with me on anything. This poor women whom I miss everyday and still can't believe is gone suffered at Claremont and I would Never ever take a gold fish there to recover. I will spend my days letting people know how bad the administration and nursing staff was. They even lost her glasses and she had bad vision and needed them all the time. She spent the next 10 days there without glasses. It was enough she was suffering the effects they caused with her medications, having Alzheimer's disease and then to be practically blind in the process. The nurses were actually P.O. at me for being mad that they had lost the glasses. They removed them from her every night and were resp. for putting them back on every morning & obviously someone misplaced them by throwing them away accidently. I wasn't suppose to be upset and I reported them to the administration and I was told by the administration that the nursing staff was very hurt. Obviously the patients do not come first. The nursing staff was never on the same page about anything & always seemed puzzled or confused. Another family member of another patient approached me to ask how I felt about the nursing staff as well. She as well as I never wanted to leave our family member alone. I called twice a night after coming home in the evening to check on my mother before I was able to try and sleep at night. She once went completely without her breakfast because no one cared to feed it to her and others were already on to their lunches. Her tray was placed in the room and still covered when I got there and had never been touched by anyone. Please think twice before bringing any of your family member's there. They are NOT equipped to deal with dementia or Alzheimer's at the Claremont in Hanover. I know they have another facility in Buffalo Grove that I'm told takes Alzheimer's patient's. This place in Hanover knew my mother was being transferred from the hospital to there facility and had Alzheimer's and they should of refused her. I was under the impression that all the Claremont's accepted all problems & Hanover was closest to my home Instead they accepted her and destroyed her. It is all just a bad dream for me which I will never ever forget.



11/03/2013  -  An OurParents User Writes:

Do not put you parents in there. Lazy help! Cannot get your food on time or might not get it at all. Can wait N hour before someone helps them to the bathroom!!

Liked:
  • Care
  • Staff

    Response: My father is very ill and needs help physical therapy but a lot of nursing care. Is this the right place


    06/09/2013  -  An OurParents User Writes:

    My Mom did very well in rehab and her care was very good at Claremont. The rooms are pleasant, clean and inviting.



    02/21/2013  -  An OurParents User Writes:

    This facility has changed dramatically since it opened, looks good but its not.



    11/21/2012  -  An OurParents User Writes:

    CLAREMONT - HANOVER PARK is an average sized, for profit, nursing home with 150 beds based in Hanover Park, IL. At last check, the facility had 63 residents indicating that it is 42% occupied which is less than average within the state of Illinois. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Claremont Hanover Park, was 5 stars. Only 15% of nursing homes have 5 stars in Illinois. Important to note that this facility has recently improved and has gone from 0 stars to 5 stars.
    We have compared the detailed Medicare data for Claremont Hanover Park with other senior care providers in Illinois. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is higher than average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 10/14/2011.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here



    10/09/2012  -  An OurParents User Writes:

    Lovely place but the nurses do nothing while the aids run ragged. Long wait time for help to the bathroom due to aides not showing up for work or coming late. Very poorly managed and plan to have a family member there early every morning to help your loved one. Weekends are awful as response is very slow And so many aides don't show up. Physical therapists are very good but unlike the Lexington they do not get therapy on the weekend.



    10/07/2012  -  An OurParents User Writes:

    I've been in this facility 3 times in the last two years. The staff is great, the food is wonderful and the physical therapy gyms are not only well staffed; they are well run by sympathetic and caring workers.
    I would never hesitate to recommend the Claremont of H.E. to anyone.


    Response: hello


    02/04/2012  -  An OurParents User Writes:

    What matters in these places is the staff. If you are looking for competent care of your loved one don't go to claremont of Hanover park. Its a beautiful facility but its all looks and no brains.




    Description of CLAREMONT - HANOVER PARK in HANOVER PARK, IL

    Number of Beds : 150

    Claremont Hanover Park, located in Hanover Park, Illinois provides the following services: Nursing Home. It accepts the following payment methods: Medicare and Medicaid. Claremont Hanover Park has received 4 stars from Medicare and an average user review rating of 3 stars. Claremont Hanover Park has a very good hospital, St Alexius Medical Center, located nearby, which scored a 87 out of 100 in its most recent Medicare review. The Claremont Hanover Park's nearest hospital is 4 miles away. The zipcode (60133) in Illinois, where Claremont Hanover Park is located, has an above average safety rating based on recent crime statistics. A more detailed description of the types of care for Claremont Hanover Park can be found here.

    CLAREMONT - HANOVER PARK is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

    Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

    Source: SNAPforSeniors, Inc.

    Demographic Profile for HANOVER PARK, IL, 60133

    People

    Male Population
    51.20%
    Female Population
    48.80%
    Median Age
    33.3 Years
    Average Household Income
    $76,951

    Cost Of Living
    Compared to the National Average

    Overall
    5% Below
    Cost of Food
    1% Below
    Utilities
    15% Above
    Miscellaneous
    1% Above

    Environment
    Provided By EPA; Closer to 100 is better

    Air Quality
    6.8 / 100
    Water Quality
    31 / 100
    Superfund Sites
    10 / 100
    Physicians per 100k
    255.4

    Annual Crime

    Violent Crimes
    2
    Property Crimes
    2