Tower Hill Healthcare Center

(866) 309-0069

759 Kane St, South Elgin, IL

Tower Hill Healthcare Center
Work
759 KANE ST
SOUTH ELGIN
IL
00000
USA
Work (866) 309-0069
Address book Address
759 Kane St
South Elgin, IL
Telephone Phone Number
(866) 309-0069
to speak with a care advisor about this community
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User Reviews Add Review...

01/09/2014 An Interested Visitor Writes: The hospital put me in this place when I needed a place for rehab. Nursing staff are careless and the administrator doesn't even mingle to residents. There was a time when the rude business manager of this place told me that I have to leave right away because my medicare is over. Thank God I was able to leave this place alive. In my 3 months of stay here, I remember having to deal with Scabies, confused residents wandering at night and CNAs talking on the cell phones while hiding in my room.

1

12/30/2013 An Interested Visitor Writes: This place needs to shut down... poor care.... negligence is high...

1

12/30/2013 An Interested Visitor Writes: The new administrator has been such a blessing to us. She is always available and has even called me back in the evening and on weekends to assist. She has done a great job gettting involved in the building and throwing wonderful events like the recent Christmas Party. My grandmother-in-law is being taken care of which is what is most important. I feel that even when we have issues, the management staff address them immediately.

5 Liked:
  • Management

    11/05/2013 An Interested Visitor Writes: Poor is bad after they change administration. Nursing care and rehab sucks...

    1 Liked:
  • Care
  • Management

    08/22/2013 An Current/Past Employee Writes: This place migh appear clean with a lot of fake faces but in reality there is a whole lol of negligence.

    1

    11/21/2012 An OurParents User Writes: Tower Hill Healthcare Center is a large, for profit, nursing home with 206 beds based in South Elgin, IL. At last check, the facility had 190 residents indicating that it is 92% occupied which is about average within the state of Illinois. The provider accepts both medicare and medicaid programs, and provides resident and family counseling services.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Tower Hill Healthcare Center, was 4 stars, which is a better rating than 84% of nursing homes in Illinois.
    We have compared the detailed Medicare data for Tower Hill Healthcare Center with other senior care providers in Illinois. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is lower than average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 04/25/2012.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here

    4

    Response: I agree in the surface it all looks so peachy perfect but in reality there is CNA shortage, no team work, and residents have to wait to receive care.

    10/15/2012 An Family Member of Current/Past Resident Writes: My dad has been there for only 2 weeks and we are so pleased with the care he is receiving. I visit every day sometimes 2 times a day and have never seen any of the issues that others have commented on. I feel that the staff are all knowledgable in the field and that they truely care. I have met the director of nursing, assistant administrator, bookkeeper, and social service director and they all seem more than willing to assist as well. I think that they run a great facility and if my dad ever needs long term placement, we wouldn't look anywhere else.

    5

    10/11/2012 An Family Member of Current/Past Resident Writes: My mom came here for therapy and when she was done I wanted to move her (closer to my home). She refused! She said that Tower Hill is her home and she is not moving. Of course, I am thrilled that she has adapted so well.

    5

    10/08/2012 An Family Member of Current/Past Resident Writes: The therapy services are great! There are also a variety of activities for older adults to enjoy. My mom is happy with the care she receives and the friends that she has made in both her peers and staff.

    5

    10/07/2012 An Family Member of Current/Past Resident Writes: Actually I am have a very different experience. My mother is currently a resident and I could not be more pleased. She has been there 2 years and the nurses and CNA's are caring individuals. I visit 6-7 times a week during all times of day and have not experienced any of the issues you are having. My mom could not be getting better care anywhere else.

    5

    08/30/2012 An Family Member of Current/Past Resident Writes: If you would take the time to notice, staff has high turnover rate. Some may not even speak english. Patients are ignored and not treated with DIGNITY like they advertise to everyone on their uniforms. Please dont place your loved one here!

    1

    Response: Why would you leave your father there longer is you were so unhappy with the place?
    It doesn't make sense to me. Were there other places you looked at?
    Just trying to make sense of this while I look for a place for my dad, because my tour experience was different.

    10/03/2011 An Family Member of Current/Past Resident Writes: I would like to add to the comment from 7/18/2011. This is one of the worst examples of elderly health care I have ever witnessed. Do NOT leave your loved ones here. I chose it for my parents who both became ill at the same time, I needed two beds and the rehabilitation area for my Mom looked better than the other places. Mom who is of sane mind and had suffered a broken ankle was able to tell me of the constant waiting to eat their cold terrible food. An hour and half was not uncommon. She recovered as fast as she could, but my poor Father who had Frontal Temporal Dementia was there longer. Even with me going there everyday it was not enough to keep him safe. His belongings were stolen, including his shoes WITH HIS NAME PRINTED ON THE SIDES. At mealtimes the residents would sit and wait for up to two hours...then they would sit and wait to be fed because there were not enough people to help. I would end up taking care of my Dad's entire table. Some patients were not easy or 'pretty' to feed, they waited until the end and someone finally stepped up. Of course being there everyday you befriend many of the old timers, one in particular would sit at Dad's table, sweet little Italian named Jack. Not sure what was wrong, but he was always sick to his stomach and so ill. Anyone could look at him and know tests should be ordered. On one of his last days he was sitting alone at another table, he was gray, crayola gray and drooling. I went over to see what I could do, he asked for water which I got for him..then I got the nurse. See this is part of the problem, nurses are not in the lunchroom with these patients who are waiting and falling out of their wheelchairs. Dad lost several teeth due to falling. Next day an aid came up to me and told me I was right something WAS terribly wrong with Jack who was rushed to the hospital, he died within days. Many others were in terrible shape. My Father followed, again even with us going daily he was rushed to the hospital with dehydration, his sodium level was 155. Dad and Jack were on the second floor, once you are there it's pretty much over. I was able to find another facility for Dad where he lived until a year and a half ago. I now live with guilt for having chosen this terrible terrible place. Poor Jack's wife lived on the first floor with my Mother, she would tell stories as well. She was confined to a wheel chair and would need to use the bathroom in the middle of the night only to be left on the toilet for hours, the staff was mad at her for bothering them. I want to say one more thing without meaning to be prejudice, if someone from another country is taking care of your loved one consider that in other countries it just seems that care is thought of differently...where I would be more concerned even though I'm with an elderly or sick person, someone from another looks at it differently. In general, be careful, show up often if you have to go the nursing home route. No one will have the standards that you have. And especially stay away from Tower Hill.

    1

    Response: I was not surprised at the care your loved ones recieved I too recieved the same type of care for my mother. She had 1 piece of jewelry that was stolen from her and everytime I went she was placed facing the wall away from her tv. Every patient sat and waited at meal times and it was so sad for my little ones and I to watch!! I Thank you for letting others know, my mother is no longer their but I was so decieved by what a nice facility I thought it was until my Mother had to stay and I came to visit often. The state will do nothing because when they do come they put on a great show. I wished more people were like you and posted the truth to let other know. For as much money as this facility takes from each elderly patient in there, the care should be nothing like what is taking place in this facility. Thank you for posting this and God bless!!

    Response: I totally agree, and the stories you speak of I believe I have heard of them often

    10/03/2011 An Family Member of Current/Past Resident Writes: I would like to add to the comment from 7/18/2011. This is one of the worst examples of elderly health care I have ever witnessed. Do NOT leave your loved ones here. I chose it for my parents who both became ill at the same time, I needed two beds and the rehabilitation area for my Mom looked better than the other places. Mom who is of sane mind and had suffered a broken ankle was able to tell me of the constant waiting to eat their cold terrible food. An hour and half was not uncommon. She recovered as fast as she could, but my poor Father who had Frontal Temporal Dementia was there longer. Even with me going there everyday it was not enough to keep him safe. His belongings were stolen, including his shoes WITH HIS NAME PRINTED ON THE SIDES. At mealtimes the residents would sit and wait for up to two hours...then they would sit and wait to be fed because there were not enough people to help. I would end up taking care of my Dad's entire table. Some patients were not easy or 'pretty' to feed, they waited until the end and someone finally stepped up. Of course being there everyday you befriend many of the old timers, one in particular would sit at Dad's table, sweet little Italian named Jack. Not sure what was wrong, but he was always sick to his stomach and so ill. Anyone could look at him and know tests should be ordered. On one of his last days he was sitting alone at another table, he was gray, crayola gray and drooling. I went over to see what I could do, he asked for water which I got for him..then I got the nurse. See this is part of the problem, nurses are not in the lunchroom with these patients who are waiting and falling out of their wheelchairs. Dad lost several teeth due to falling. Next day an aid came up to me and told me I was right something WAS terribly wrong with Jack who was rushed to the hospital, he died within days. Many others were in terrible shape. My Father followed, again even with us going daily he was rushed to the hospital with dehydration, his sodium level was 155. Dad and Jack were on the second floor, once you are there it's pretty much over. I was able to find another facility for Dad where he lived until a year and a half ago. I now live with guilt for having chosen this terrible terrible place. Poor Jack's wife lived on the first floor with my Mother, she would tell stories as well. She was confined to a wheel chair and would need to use the bathroom in the middle of the night only to be left on the toilet for hours, the staff was mad at her for bothering them. I want to say one more thing without meaning to be prejudice, if someone from another country is taking care of your loved one consider that in other countries it just seems that care is thought of differently...where I would be more concerned even though I'm with an elderly or sick person, someone from another looks at it differently. In general, be careful, show up often if you have to go the nursing home route. No one will have the standards that you have. And especially stay away from Tower Hill.

    1

    07/18/2011 An Family Member of Current/Past Resident Writes: This nursing APPEARS to have all that you need for a loved one. However, if you visit your loved one often you will find that this is just not the case. From the financial mgr. who DOES NOT do her job to the nurses whom many times hate to be bothered. The CNA's come and go, so you never really know who will be there on a day day to day basis. Some of them may not even speak alot of english. Dinner time is a good hr. or an hr. and a half wait while all the residents sit and wait to be fed or HELP being fed. All the christmas party's and nice cook outs cannot replace the consitancy of care and know that they are truly LISTENED to and really cared for. Sure everyone does their job (so it looks like) but I can guarantee that as a loved one's relative you will find many times that after a meal they sit in their rooms, alone, with no one even to turn a TV on to occupy them the rest of the day. I wished I had never have had to place my parent here. Unfortunately, this is NOT a 5 star nursing home. See for yourself, and come often.

    2

    Response: Not five star at all, these people suffer every day and when CNA try to sit and at least talk to these people they end up getting in trouble.


    Description of Tower Hill Healthcare Center in South Elgin, IL

    Built In 2002 , Number of Beds : 206

    Tower Hill Healthcare Center, located in South Elgin, Illinois provides the following services: Nursing Home. It accepts the following payment methods: Medicare and Medicaid. Tower Hill Healthcare Center has received 2 stars from Medicare and an average user review rating of 3 stars. Accommodations at Tower Hill Healthcare Center, start at $3,750 a month. Tower Hill Healthcare Center has an average hospital, Provena Saint Joseph Hospital, located nearby, which scored a 78 out of 100 in its most recent Medicare review. The Tower Hill Healthcare Center's nearest hospital is 3 miles away. The zipcode (00000) in Illinois, where Tower Hill Healthcare Center is located, has an above average safety rating based on recent crime statistics. A more detailed description of the types of care for Tower Hill Healthcare Center can be found here.

    Tower Hill Healthcare Center is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

    Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

    Source: SNAPforSeniors, Inc.

    Amenities

    Parking & Transportation

  • Access to Public Transportation Nearby
  • Guest Parking
  • Community Services

  • Activity Director
  • Beautician/Barber
  • Clubhouse/Meeting Rooms
  • Computer/Internet Access
  • Concierge
  • Designated Family Visiting Area
  • Garden
  • Housekeeping
  • Laundry Service
  • Maintenance Director
  • Dining Options

  • Breakfast
  • Lunch
  • Dinner
  • Snack
  • Restaurant Style
  • Room Service as Needed
  • Low Sugar
  • Low Sodium
  • Vegetarian
  • Security

  • 24 Hour Controlled Access
  • 24 Hour Up and Awake Staff
  • Door Alarms (for exit seekers)
  • Emergency In-Room Call System
  • Fire Sprinkler System
  • Fully Fenced Facility
  • Personal Assistance

  • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
  • Catheter Management
  • Foot Care
  • Sitting, Standing, Walking
  • Toileting
  • Medication Management
  • Behavioral Support

  • Needs Prompting for Their Personal Care
  • Special Health Conditions

  • Arthritis
  • Asthma
  • Breathing Support with Oxygen
  • Broken Bones
  • Cancer
  • Colostomy or Urostomy
  • Depression
  • Emphysema or Other Lung Disease (COPD)
  • Heart Disease or Heart Failure
  • Management of an I.V.
  • Management of a Feeding Tube
  • Monitored Intake of Food and Liquids
  • Osteoporosis
  • Stroke
  • Tendency To Fall
  • Diabetic Diet
  • Oral Medication
  • Insulin Injection Staff-Administered
  • On-Site Therapy

  • Dental Care
  • Occupational Therapy
  • Physical Therapy
  • Restorative Therapy
  • Speech Therapy
  • Support Groups for Patients
  • Support Groups for Families or Caregivers
  • Memory Care Services

  • Family Members Able to Join at Mealtime
  • Family Members Able to Participate in Care Plan
  • Specialty Trained Staff
  • Safe Wandering Areas
  • Regular Assessments by Interdisciplinary Staff
  • Environment That is Easy to Navigate
  • Daily Planned Recreational and Social Activities
  • Activities Tailored to Residents’ Abilities
  • Dementia Stage 1
  • Dementia Stage 2
  • Dementia Stage 3
  • Dementia Stage 4
  • Dementia Stage 5
  • Dementia Stage 6
  • Dementia Stage 7
  • For more information about Tower Hill Healthcare Center call (866) 309-0069 to speak with a local Care Advisor


    Demographic Profile for South Elgin, IL,00000

    Annual Crime
    00000 Avg.
    Violent Crimes 4
    Property Crimes 4
    Weather Conditions
    Average High Temperature ° F
    Average Low Temperature ° F
    Rainy Days 0%
    Average Rainfall 0 inches
    Average Snowfall 0 inches
    Environment
    Provided By EPA; Closer to 100 is better
    Air Quality / 100
    Water Quality / 100
    Superfund Sites / 100
    Physicians per 100k
    Cost Of Living
    Compared to the National Average
    Overall 100% Below
    Cost of Food 100% Below
    Utilities 100% Below
    Miscellaneous 100% Below
    Education
    High School Graduate
    Associate Degree
    Undergraduate Degree
    Graduate Degree
    People
    Male Population
    Female Population
    Median Age Years
    Average Individual Income
    Average Household Income
    Population Change
    Race
    Breakdown of ethnicities in South Elgin IL
    White 74.5
    Hispanic or Latino (of any race) 15.1
    Black or African American 12.4
    Some other race 5.6
    Asian 4.4
    Two or more races 2.2
    American Indian and Alaska Native 0.8
    Native Hawaiian and Other Pacific Islander 0.1

    Please Note Zip code-level crime information is provided by U.S. Census data. OurParents ALWAYS recommends that you visit the facility and check with local law enforcement authorities, and draw your own conclusions about the safety of any given care provider and area.

    Nearby Hospitals

    Provena Saint Joseph Hospital

    77 N Airlite Street
    Elgin IL 60123
    Distance: 3 miles
    Tel: 847-695-3200
    Average Rating: 78%

    Sherman Hospital

    1425 North Randall Road
    Elgin IL 60123
    Distance: 5 miles
    Tel: 847-742-9800
    Average Rating: 95%

    Delnor Community Hospital

    300 Randall Rd
    Geneva IL 60134
    Distance: 8 miles
    Tel: 630-208-3000
    Average Rating: 87%

    St Alexius Medical Center

    1555 N Barrington Rd
    Hoffman Estates IL 60194
    Distance: 9 miles
    Tel: 847-843-2000
    Average Rating: 87%
    Nearby Drug Stores

    American Drug Stores Llc

    375 Randall Rd
    Distance: 0.6 miles
    (847) 622-1220

    Safeway Inc

    622 Randall Rd
    Distance: 0.6 miles
    (847) 742-4523

    Target Corporation And Subsidiaries

    530 Randall Rd
    Distance: 0.6 miles
    (847) 697-1056
    Nearby Churches

    South Elgin Community United

    400 W Spring St
    South Elgin, IL
    Distance: 0.3 miles

    Grace Evangelical Church

    1800 Bowes Rd
    Elgin, IL
    Distance: 1.0 miles

    King of Glory Lutheran Church

    36W720 Hopps Rd
    Elgin, IL
    Distance: 1.5 miles
    Nearby Parks

    Robert Sperry Park

    South Elgin, IL
    Distance: 0.5 miles

    South Elgin Parks & Recreation Department

    10 N Water St
    South Elgin, IL
    Distance: 0.6 miles

    Concord Park

    South Elgin, IL
    Distance: 0.6 miles
    Services

  • Nursing Home
  • Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance Yes
  • Subsidy Available No