Providence Retirement Home

(866) 653-9337

4915 Charlestown Rd, NEW ALBANY, IN


  • Assisted Living
  • Continued Care Community
  • Nursing Home

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Providence Retirement Home
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User Reviews

02/15/2018  -  An Interested Visitor Writes:

This place murdered my Mother! If you love your loved ones please do not take them to this place. Their so-called nurses assisted my Mother to the bathroom and then left her there. They did not give her the medicine that was prescribed and would not listen to us when we complained. She checked in late on a Wednesday night and passed away 2 1/2 later, too soon for us to even make plans to move her. They will take no blame in her death and have tried every way possible to talk their way out of taking any blame. We have tried to sue them and I don't give a crap about any money. No amount of money can take the place of my Mother. They should pay for what they have done. They don't give a crap about their patients. Do not take anyone that you love to this horrible place!!

11/21/2012  -  An OurParents User Writes:

Providence Retirement Home is a large, not for profit, nursing home with 158 beds based in New Albany, IN. At last check, the facility had 119 residents indicating that it is 75% occupied which is about average within the state of Indiana. The provider accepts both medicare and medicaid programs, and provides resident and family counseling services.
This nursing home and assisted living facility, is located in a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Providence Retirement Home, was 3 stars, which is a better rating than 60% of nursing homes in Indiana. Important to note that this facility has recently improved and has gone from 2 stars to 3 stars.
We have compared the detailed Medicare data for Providence Retirement Home with other senior care providers in Indiana. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is higher than average. The most recent health inspection was on 12/07/2011.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

11/02/2010  -  An OurParents User Writes:

The Cna's/ nurses smell like ash trays and there is not enough nurses and aides to residents. Also when my grandmother was dying no one came to check on the family to answer any questions we may have.

Response: This does not surprise me what so ever

Description of Providence Retirement Home in NEW ALBANY, IN

Number of Beds : 158

Providence Retirement Home concentrates on giving the best assisted living care and support to seniors in New Albany, IN. Assisted living communities provide a chore-free lifestyle and the support you or your loved one needs to maintain as much independence as possible. Living in a senior community has many advantages. Research suggests that seniors who live near their peers and have a variety of social activities feel a greater sense of well-being. With assisted living, you'll enjoy senior-friendly homes and a welcoming staff. Other services you'll find include around-the-clock supervision and security, access to professional nurses, emergency call systems, help with daily living, and nutritious meals prepared by chefs. These communities typically provide housekeeping, laundry, transportation, and a calendar of social events. Reside at Providence Retirement Home and enjoy a relaxing lifestyle, where residents can enjoy conversation and meet new friends. With a full range of assisted living services, and with a warm, friendly staff, seniors feel right at home. The help you'll find at assisted living communities is offered as necessary, with the goal of supplying the support services required to stay as self-reliant as possible. Find the ideal services and amenities you need to live comfortably at Providence Retirement Home.



Community Services
  • Housekeeping
  • Laundry Service
  • Fire Sprinkler System
Personal Assistance
  • Foot Care
  • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
  • Catheter Management
  • Sitting, Standing, Walking
  • Toileting
  • Medication Management
Special Health Conditions
  • Colostomy or Urostomy

Demographic Profile for NEW ALBANY, IN, 47150


Male Population
Female Population
Median Age
38.7 Years
Average Household Income

Cost Of Living
Compared to the National Average

14% Below
Cost of Food
6% Below
4% Below
7% Below

Provided By EPA; Closer to 100 is better

Air Quality
40.4 / 100
Water Quality
20 / 100
Superfund Sites
95 / 100
Physicians per 100k

Annual Crime

Violent Crimes
Property Crimes