The Waterford at Ames

(866) 827-3953

1325 Coconino Rd, Ames, IA


Services

  • Assisted Living

Payment Options

  • Medicare No
  • Medicaid No
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
The Waterford at Ames
Work
1325 COCONINO RD
AMES
IA
50014
USA
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User Reviews

07/31/2016  -  An Interested Visitor Writes:

If you want a place for Mom Dad or both to just go die!Head staff don't care just don't miss a rent payment by all means Waterford ames is your place



07/11/2016  -  An Interested Visitor Writes:

If you Hate Mom or Dad by all means send them HERE!!!!

Liked:
  • Management

    02/07/2013  -  An OurParents User Writes:

    This was once a lovely place for seniors to live. It was sold to a large corporation that deals solely in assisted living throughout the U.S. The environment quickly changed dramatically with new administrative management. The head nurse is sadistic and power hungry making the lives of residents and their family members extraordinarily unpleasant. The arrogance of this nurse is astounding!
    "Bottom line? became the new mantra of Waterford at Ames and the residents were treated according to their means. The nutrition plummeted and the general care of the building and apartments quickly went downhill.
    The change over of staff is high and employees are hired more for low salary than experience.
    This place is a nightmare.



    12/19/2012  -  An OurParents User Writes:

    This is not a place you want to place a loved one.
    Management is only interested in bottom line profit. Employees do not stay long. The food is of poor quality and poorly prepared. The individual apartments are not kept clean by the staff.
    This is not a nice place.


    Response: I am so sorry that you are experiencing these feelings towards The Waterford and I would invite you to contact me directly so that I may look into these further. As I have not been made aware of any constructive feelings towards our community that we have not addressed and taken care of. Please call me directly at 515-292-2858 ask for Fredrick and I would love to hear about your feelings. Again I am sorry that you feel this way and I look forward to your call.


    12/28/2011  -  An OurParents User Writes:

    I would not recomend the Waterford to anyone. The nurse is overbearing and bossy. They add unnessessary services to increase your bill. CNA's were friendly but not worth puting up whith the head nurse.


    Response: I am so sorry that you had this experience at The Waterford and I would like to invite you in for a free lunch and tour and show you in person the changes we have made to ensure that our residents and their families are taken care of. I am the new Executive Director and lots of new leadership and improvements have happened that I would love to earn back your trust in us regardless of your need for an assisted living community to live in at this time. Please give me a call 515-292-2858 ask for Fredrick.


    09/12/2011  -  An OurParents User Writes:

    This is a great place for your parents!My mother lives here and she loves it- the nurses and nursing staff is wonderful.


    Response: Thank you so much for your feedback and I am grateful that your Mother is enjoying her home here and we are honored to serve her everyday.


    10/29/2010  -  An OurParents User Writes:

    My parents lived here for about two years. I would not put my parents here if I had to do it over again. The head of nursing is very controlling and tries to control every aspect of resident's life.
    She is bossy and rude. There are hidden costs not revealed and when asked to send a copy of the orginal contract parents had signed all they could send was unsigned contract with no names.


    Response: I am so sorry that you had this experience at The Waterford and I would like to invite you in for a free lunch and tour and show you in person the changes we have made to ensure that our residents and their families are taken care of. I am the new Executive Director and lots of new leadership and improvements have happened that I would love to earn back your trust in us regardless of your need for an assisted living community to live in at this time. Please give me a call 515-292-2858 ask for Fredrick.



    Description of The Waterford at Ames in Ames, IA

    Number of Beds : 116

     Enjoy the finer things in life at The Waterford at Ames, creating an enriching environment for our residents to flourish in. Renowned for our Assisted Living services in Ames, Iowa, our community features spacious apartments and attentive staff available 24 hours a day. Flexible floor plans accommodate different lifestyles and needs with thoughtful comforts such as spacious kitchens with full-sized appliances and utilities, including basic cable (but excluding phone service) covered by our community; safety features including emergency call buttons and assist hand railings in bathrooms; and 2-inch mini-blinds as well as wall-to-wall carpet for comfort and privacy. Outside of our apartments, residents will discover a warm and inviting atmosphere. Our goal is to enrich the lives of our residents by providing an environment that is physically, mentally, spiritually and emotionally stimulating. Residents are warmhearted, interesting people who enjoy the freedom of Assisted Living  –  freedom from the worries and dangers of solitary living and cooking and cleaning – in surroundings that are kind and gracious and the knowledge of knowing someone is always at hand if help is needed. We specialize in creating care plans tailored to individuals.
      Since 1990, Capital Senior Living has grown to become one of the largest senior living providers in the United States. With a goal of offering affordable housing and an enriched lifestyle to thousands of seniors, our dedicated team of professionals succeeds in providing quality care in each of our unique communities.

    Demographic Profile for Ames, IA, 50014

    People

    Male Population
    55.20%
    Female Population
    44.80%
    Median Age
    23.9 Years
    Average Household Income
    $42,768

    Cost Of Living
    Compared to the National Average

    Overall
    4% Below
    Cost of Food
    10% Below
    Utilities
    9% Below
    Miscellaneous
    5% Below

    Environment
    Provided By EPA; Closer to 100 is better

    Air Quality
    94.7 / 100
    Water Quality
    60 / 100
    Superfund Sites
    101 / 100
    Physicians per 100k
    195.9

    Annual Crime

    Violent Crimes
    6
    Property Crimes
    5
    Owned and Operated By
    Capital Senior Living
    Founders: James A. Stroud
    Established: 1986