Keelson Harbour Assisted Living

(888) 619-7742

2810 Aurora Ave W, Spirit Lake, IA

Keelson Harbour Assisted Living
Work
2810 AURORA AVE W
SPIRIT LAKE
IA
51360
USA
Work (888) 619-7742
Address book Address
2810 Aurora Ave W
Spirit Lake, IA
Telephone Phone Number
(888) 619-7742
to speak with a care advisor about this community
Share This Care Provider:

Are You the Community Manager?
If you are associated with Keelson Harbour Assisted Living , click the Claim Listing button to contact a representative about a free listing with our referral program.
  • Nationwide Network of Care Advisors
  • Work with 25,000 families each month
  • Market your community with Photos, Videos, FAQ
Claim Listing
 


User Reviews Add Review...

04/24/2014 An Interested Visitor Writes: In my opinion Rachel, MC nurse, is a poor excuse of a nurse. A good nurse doesn't sit in her office or other management offices while the aides are being overworked. She needs to work with them. The best nurses bust their butts along with the aids. MC has went down hill since Rachel was hired. Yeah there were problems when Tara was there, but she wasn't scared to work. State inspectors shouldn't wait for them to correct the errors, they need to go back in NOW and SHUT THE PLACE DOWN!!!

1

Response: Agreed. Someone who has the nerve to sit in there office yell about how things don't get done, yet wont offer to help or sits on her tail end when her staff is running around like chickens with their heads cut off...this place is a joke. Rachel sucks, Doesn't give a hoot about the residents. Doesn't give a hoot about her staff. Doesn't lift a finger, nor knows a thing about the word teamwork that she prances around.

Response: Agreed. Someone who has the nerve to sit in there office yell about how things don't get done, yet wont offer to help or sits on her tail end when her staff is running around like chickens with their heads cut off...this place is a joke. Rachel sucks, Doesn't give a hoot about the residents. Doesn't give a hoot about her staff. Doesn't lift a finger, nor knows a thing about the word teamwork that she prances around.

04/22/2014 An Interested Visitor Writes: Looking in from the outside I would say the unhappy residents who have made snide remarks and tried to involve others in their grudge are lucky to still have a roof over head most places that you rent do not tolerate the behind the back program. It is so sad that a hand full of people can cause so many issues and problems for those who like living there.
The state violations can be worked on and corrected and processes can be put in place to prevent future issues. Bad attitudes and personal grudges can not be fixed which I am sure is why some of these folks no longer are employees. As they work on the issues I hope that they can pull together as a team and make it a better place for the people that like it there and are happy to call Keelson home.

3 Liked:
  • Activities
  • Care
  • Cleanliness
  • Food

    Response: "Looking in from the outside I would say the unhappy residents who have made snide remarks and tried to involve others in their grudge are lucky to still have a roof over head most places that you rent do not tolerate the behind the back program." These unhappy Residents pay dearly to live there. They have every RIGHT to complain per the service agreement and the State of Iowa!

    Response: A handful of people did not cause the "issues and problems" , they were already there. The "issues and problems" are the result of the tenants not getting the care that they pay for. I wish the management of Keelson Harbour would stop trying to pass blame.

    Response: A handful of people did not cause the "issues and problems" , they were already there. The "issues and problems" are the result of the tenants not getting the care that they pay for. I wish the management of Keelson Harbour would stop trying to pass blame.

    Response: Really!!! You are blaming the tenants that live their and pretty much are saying that because they opened their mouths they should be booted. I am not sure who you are if you are an employee or not however I certainly hope you are NOT with an attitude like that!!!! This is one of the most infuriating things I have ever heard!

    04/22/2014 An Interested Visitor Writes: Why is it, when it is a holiday and family will be joining tenants for a meal, there is SO much more help around? I hope that families realize that the tenants don't get that kind of attention/service any other day.

    1

    04/19/2014 An Interested Visitor Writes: What a wonderful day to be living at Keelson Harbor. The tenants are eagerly waiting for all of the children to show up today to share in the festive atmosphere and celebration of Easter. The children will be here to collect the candy, but we as the tenants are here for the reassurance that because Christ has risen all sins will be forgiven and the future holds everlasting life in the kingdom of heaven.
    Please take note that my God will be my judge and I will be forgiven for my sins
    My God guide and bless all of the tenants, their families, present staff and past staff of this facility.

    4 Liked:
  • Activities
  • Amenities
  • Care
  • Cleanliness

    04/17/2014 An Interested Visitor Writes: I'm a current employee, I will not say which department, nor will I state my name. What the state found was 26 issues with the place that are in violation to state regulations. It's public knowledge. And will be thoroughly investigated. Although I didn't receive much training either, and that is definitely something that needs to be worked on. However, This shouldn't be about who started all of this, It should be how do we move on from here? The past is the past, and I have faith in those I work with and also have so much love for each of my residents. The nurses do need to step up to the plate and act more loving and caring. I love my job and my residents, and I hope the management steps up and makes the residents feel like it's there home that they ARE paying for. With all of the things going on (which I wont elaborate due to privacy) I know that if I was living there I wouldn't feel like it's home at all. I hope they fix things. I really do.

    3 Liked:
  • Staff
  • Room

    Response: Amen!

    Response: As a former employee I have some comments. How do we move on from here. My observation is that management is lacking in commitment. And this is not to be taken lightly especially when those in charge esteem their pay checks a priority. This is not reality. Residents should be at the top of the list. Professionals would not spend excessive hours huddled in an office on a daily basis giggling like teenagers. Visitors have often commented on this behavior. It is most UNACCEPTABLE and OFFENSIVE. It appears to be a ladies' aid with a futile gain.
    Management displays excessive abuse in their job role with NO exceptional interest for the residents. Maybe they are over staffed!
    Improvement needs to begin with management. I'm not sure they can change. Too many women in charge is unhealthy for any institution.
    Let there be empathy and reception for these residents who dearly pay to live there. Let there be fairness toward the employees. If the same ones are calling in all of the time with feeble excuses not to work then there is a pattern. Rid the house of them. Move on.
    Build up the spirit at Keelson!!

    Response: Well said!

    Response: Too many women in charge is UNHEALTHY???? Wow, you have issues. Let's stop the blame game and stop the "poor residents" chant. Could someone explain to me why there is WAITING LIST at Keelson if everyone is SO UNHAPPY?????? I tried to put my father in there and got on a waiting list. Unfortunately he passes away before I could put him in there. I would STILL put him there. I personally know some of the residents and they are all happy. People become unhappy when someone convinces them they are. I feel sad for all of you that have such shallow souls that you feel you have the right to play judge. jury and God. Shame on you

    Response: I am sorry but I do not believe that you were putting your father in Keelson I believe that you are the same employee that has written most of the pro Keelson posts. If you are going to pretend to be someone different then you need to change your writing style.

    Response: AGREE!

    Response: It is UNHEALTHY to sit and gossip.

    04/17/2014 An Interested Visitor Writes:

    1 Liked:
  • Care
  • Food
  • Management

    04/17/2014 An Interested Visitor Writes:

    1 Liked:
  • Management

    04/16/2014 An Interested Visitor Writes: You are not a registered nurse but a disgruntle ex-employee... You before,you are seeking your pound of flesh because you were fired or feel the manager did you wrong. I have seen and worked around fools like before. If you can't F/Off at work you have to blame the leadership of the facility. I am a tenant at this facility and do believe that have some stuff to fix but the old employees need to let it happen instead of calling us trying to get us to lie about things. You are going to loose in the long run why can't you just go away

    5 Liked:
  • Activities
  • Amenities
  • Cleanliness
  • Decor

    Response: ?? Tenant writing appears to be that of someone much younger just saying

    Response: Tenant?? Right. No tenant at the 80 something age group there would talk like that.

    Response: I don't believe that a tenant wrote this. And after reading these comments it seems as though the management is trying to blame former employees for their troubles rather than taking any responsibility. It's quite obvious the management doesn't realize that they, as "managers" are ultimately responsible for what happens in the facility. I hope, for the tenant's sake that the owners of this facility realize this and replace them with managers who know what their job responsibilities are.

    04/16/2014 An Interested Visitor Writes: As someone who has visited family here many times -- Why isn't a place like this being shut down? It seems like there should be more repercussions rather than a small fine. Nothing will change with a small fine like this. The resident's safety is on the line, and that is unacceptable. As a Registered Nurse, I cannot believe that the state hasn't shut this place down. There is something to be said about so many previous employees stating what's wrong with this facility. Some of these past employees probably have bitter feelings, but I'm sure that there is some validity behind their comments. The previous employees aren't to blame for getting minimal training.The State Report shows that there are numerous problems other than the training. It sounds like the issues start from the management and spiral out of control from there. Residents should NOT be nervous to voice their opinions. The management probably doesn't want residents to voice their opinion because they know things are not up to state regulations. The numerous medication errors is something that can easily be avoided. The news articles on this, State Report, and comments about the low quality of care makes me sick. This place needs to be shut down, IMMEDIATELY.

    1

    Response: You are not a registered nurse but a disgruntle ex-employee... You before,you are seeking your pound of flesh because you were fired or feel the manager did you wrong. I have seen and worked around fools like before. If you can't F/Off at work you have to blame the leadership of the facility. I am a tenant at this facility and do believe that have some stuff to fix but the old employees need to let it happen instead of calling us trying to get us to lie about things. You are going to loose in the long run why can't you just go away

    Response: Sounds like Michelle or Sue or Jessie...no wait...more like Rachel or Rebecca's language....as if any person with half an education would even consider reading past the first paragraph of this response. They way it is written, it is as if Ms. Hyde herself dictated it!

    Response: Jessie would never speak like that. Jessie loves her job and the residents. She also cares about her co-workers. All the times that I have visited my family member Jessie is the only one who really is working. The rest of management is sitting in Jessie's office gossiping and being lazy. In my opinion Jessie is the only one in management that should be trusted.

    Response: I agree on Jessie, she is the only dedicated one.

    04/15/2014 An Interested Visitor Writes: The management is a joke. I'm a past employee. And our voices as workers went unheard. We were even asked to lie to state about things if they were ever to show up. They are always understaffed always calling people to pick up shifts. And the people that do work as best they can get treated like trash. And are over worked. How can management expect their staff to work in such hostile environments.

    1

    Response: This is a corporation...........and they deal with the elderly....if you can't be professional and do your job...please stand back. The state will only allow so many "Wolf cries" Then it is" defamation of character"...which is more than an ex employee will be able to afford on little or no salary.
    This is NOT your battle.........the residents, no matter what facility they are in, do NOT need to worry about all the immature drama....let them live their lives and move on with yours! These allegations will be dealt with if this is a thriving facility...then shame on YOU.. the people that were let go for poor or unprofessional performance will gain NOTHING in the end......praying for this facility...sounds like they found a few bad apples and time will let them rot! The community sounds like they have rallied exceptionally..this facility will move on and the residents that love their home...will be able to rise above the stressful expectations that poor employees have manipulated them into......no bed sores or malnutrition was found, nor were they sighted for being uncleanly ..it is just a "guess" that people whom no longer work there do NOT know a bad environment after all. Good luck Keelson Harbour......you can fix these faults!

    Response: The fact remains that past employees cannot influence the Department of Inspections and Appeals and what they found as issues. The fact remains that the Residents of the facility told them that they were afraid to complain due to repricussions. The fact remains that the staff were not given the proper training so they could do their job. The fact remains the Residents were put at a huge risk with all of the medication errors. Not to mention the other issues. The hostility between the past employees on this page and those supporting the facility just shows the trainwreck this facility is.

    Response: YES!

    Response: When I said passed employee, I was not fired, nor ever written up for not going my job as a caregiver. This place IS a train wreck, You keep saying negative employees or people that weren't doing their job, yet in the state report, it clearly states that Keelson Harbour did NOT adequately train their employees which was true. I had Maybe an hour of training if that. And also It claims the nurse and other management weren't doing correct paperwork, ex: follow ups ect. Don't blame the staff, I feel sorry for you. So blind, so naive. I've had family memebers come to me in the memory care unit constantly asking how many of us were on the floor and would always complain that we didn't have help, well let's see....when you have family members come to you notice we had no help there might just be a little problem. I'm SO glad I no longer work there, and I hope everyone does save the heartache of moving their loved ones into that facility. I pray for the current residents and I also prey for the workers that I know that work their hearts out.

    Response: And if you read the state report, it shows 26 issues they were cited for, and yet you blame ex staff. Half of them had nothing to do with anything that came from staff.

    Response: Why isn't a place like this being shut down? It seems like there should be more repercussions rather than a small fine. Nothing will change with a small fine like this. The resident's safety is on the line, and that is unacceptable. As a Registered Nurse, I cannot believe that the state hasn't shut this place down. There is something to be said about so many previous employees stating what's wrong with this facility. Some of these past employees probably have bitter feelings, but I'm sure that there is some validity behind their comments. The previous employees aren't to blame for getting minimal training.The State Report shows that there are numerous problems other than the training. It sounds like the issues start from the management and spiral out of control from there. Residents should NOT be nervous to voice their opinions. The management probably doesn't want residents to voice their opinion because they know things are not up to state regulations. The numerous medication errors is something that can easily be avoided. The news articles on this, State Report, and comments about the low quality of care makes me sick. This place needs to be shut down, IMMEDIATELY.

    Response: Lies. I hope and pray someday you find yourself in a battle were the liars out number you are there is nothing you can do to stop them

    Response: The problems there ARE the TRUTH.

    Response: So...are you saying that the Department of Inspections and Appeals, a STATE inspection department, which goes all over the state of Iowa inspecting facilities just like Keelson Harbour... LIED?!

    Response: This is a reply to the first response starting: This is a corporation...........and they deal with the elderly....if you can't be professional and do your job...please stand back. The state will only allow so many "Wolf cries" Then it is" defamation of character"...which is more than an ex employee will be able to afford on little or no salary.

    Response: There is no 'cry wolf' in any of these statements and the State hasn't finished with Keelson Harbor by a long shot.
    Patrick Raftery intimidated and lied to a specific resident in the cruelest way to try and keep him quiet. This has yet to be addressed legally and believe me it will be.

    04/15/2014 An Interested Visitor Writes: And the employees that did not could not do their jobs that have been fired for violating the rules and giving private information about the tenants seen to have a voiced opinion when there is no recourse for the lies that they tell. I would bet that you've taught your children to tell the truth you you continue to lie yes there are problems at this facility but it can be resolved without your BS let them do the needed work. Maybe without your undermining the press and the elderly it can be fixed.

    No Rating Available

    Response: Sorry..but the elderly are very important. The "key" words here are employees that "could"not and "would" not do their work. Yes fired...as any facility would. There should be NO tolerance for giving private information about tenants.....If you do NOT know HIPPA rules...don't apply for ANY job in health care! Privacy is #1 ...and should be!

    Response: There should not be anyone giving private information out regarding the Residents. However in the same respect only the Directors, Human Resources and other pertinant peoples should know why anyone is dismissed from a job. How do you know why people were fired and how do you know they were giving out private information??

    Response: Because you continue to stalk the tenants to get us to lie about issues you have told us about

    Response: The absolute truth here is that the Management of Keelson Harbor has forgotten that residents have legal rights. I would suggest that the CEO of Vista Prairie, Mr. Morris Knopf, obtain a copy of these rights from the State and start questioning the integrity of the COO and the Executive Director of Keelson Harbor. Mr. Knopf will also find that the vast amounts of money coming from this facility will drop so drastically that one can only hope that it forces him, or whoever he is accountable to, to reconsider his own staff. The financial repercussions that will follow the States findings can only be avoided by Mr. Knopfs intervention and perhaps even an appearance to assure the residents that this will never happen again.

    04/15/2014 An Interested Visitor Writes: A good facility is run from the top down. If the leader is not ethical and empowering then the rest of the staff will also behave that way. If what I read is true about this facility then I question why so many people are fired and are so angry towards the management. Something is very broken here and it is so sad that the residents who pay alot to live their are the ones suffering.

    No Rating Available

    Response: yes but if the employees that are under the management don't do what is right it will destroy the level of care.
    you talk about ethics but you don't confront the problem you are helping it fester like a wound. Keep your unemployed opinion OUT AND LET IT GET FIXED

    Response: Not sure what you mean by unemployed I am a local business owner who happens to know about being a good manager. If you have a good manager your team usually follows sure there are always a few bad apples however most people want to do their job and if as a manager you empower them and give ownership of their job to them and give them the training they need to succeed then you will develope a good team.

    Response: more lies

    Response: more lies???? Your attitude is not helping the management at Keelson look good.

    04/15/2014 An Interested Visitor Writes: In no way am I trying to defend Keelson Harbour. I'm a passed employee. Yes, the situation is bad at this facility. I just wanted to make a point that most people don't know. In an assisted living facility( in the state of Iowa) direct care givers do not need to be certified. Also, anyone over the age of 18 can administer medication as long as they are RN certified; meaning the RN has trained them on how to pass the medication. Yes, if there is a medication error it is the fault of the person passing them, but if trained wrong it should fall back on the RN. At this facility they give you 2 days maximum training, some, like myself, get only one day. Having been a certified nurses assistant for the passed 13 years and have worked with passing medication and specializing in dementia I was told I didn't know how to do my job, all because I wouldn't follow their rules. At one point I was told by a nurse that she wanted all the problem residents gone. I have major issues with this. It is morally and ethically wrong. This nurse shouldn't have her job, but she's still there. I know while I worked for this facility there were many of problems. Most of them were brought to the attention of Sue Hyde, Rebecca, and Rachel., BUT it was covered up, swept under the carpet. When asked by Mr. Patrick Rafferty if there were any problems, staff were told by him that he wouldn't put up with lies about Sue Hyde, Rachel, or Rebecca. Some staff were fired because of this. I truly believe that the state needs to step in and clean out the management and nurses. They also need to make fines more steep. Another issue that the state should consider is making all assisted living, dementia, mentally and physically challenged facilities CNA certified.

    1

    Response: I just wanted to make sure people know that I'm not an upset ex employee. I don't have a grudge. I'm just worried about the residents and the workers.

    Response: Well said...I agree.

    04/14/2014 An Interested Visitor Writes: It is amazing that all of the people that write on this site are the ones that were terminated for not doing their jobs which led to the reduction of care and yet they have the audacity to claim issue with the management............How dare you undermine and manipulate the tenants, the state inspectors and the staff in an attempt at revenge

    No Rating Available

    Response: I am a interested person who learned about Keelson Harbour on the news. I read the Inspection and Appeals summary report and feel that the issues that were addressed are not due to staff shortage. Residents feeling that they are going to be kicked out of a facility or have other repercussion for complaining is beyond words. I have been a advocate for the elderly for many years and was very disturbed by not only the Inspection and Appeals summary but what has been written on this page. Even if you are correct and some of what has been written here are from people who have been fired the fact that there is so much anger and discord in a workplace is unacceptable! As a Nurse Manager Consultant I am very disappointed in what I have read about my fellow nurses.

    Response: WOW!! I also read about this in the papers today. The sad part of it all is the fact that someone, who was not doing their job, and was let go, has caused such a shake up. I can not even begin to imagine the residents feelings at this point. It takes more than one person to make these errors and yet , when you read this site, all you see is ex employees and grudges. If they were let go ...there was a reason! It seems pretty clear to me that this is revenge against the person who terminated them ..as one person is referenced over and over. I do not know this person, but I do wonder how she could manage to preform her job with so many manipulative people out there who do not have the maturity to write anything better than these comments. If she is a professional at all, she will have NOT commented on any of this! I think the bigger picture here is now that the problems or claims are out there, how do they get resolved?? Hopefully she will have a staff that is worth training and respects the company and its owners and managers and the individual residents and families they are working with. I have worked with the elderly for years and I do know that there are probably several residents who love their home and I question what these articles and claims are doing to them. The elderly do not like change nor do they understand the fight here. They are probably just trying to live out the remainder of their years in the best way they can. If this is a manipulation game, wow, that is sickening! These employees that were let go seem more worried about revenge than the elderly that they try to show they are protecting. I am sure tonight many tenants are wondering if the place will be shut down and where they will call home next. It is very clear to me that anyone who has taken the time to attempt to discredit just one person here for the mistakes listed, is someone who is out for revenge. Now that Keelson Harbour has to face the claimed the errors that have been brought everyone's attention, maybe the company and its managers can work to fix them. As for the ex employees that find victory in writing the negatives on this page...please keep in mind, these issues can be overcome and your fight will be over. May god bless the residents and the people who are trying to do their job in this facility. You have some issues to overcome...it can be done. Form your team within!!
    As for future readers, please keep in mind that this is a site that is anonymous, do your homework with your loved ones, but be aware of the reputation of people on this site who comment here because they can vent and do not have to list their own names!
    Signed A Retired Assistant Assisted Living Facilities Manager

    Response: WOW!! I also read about this in the papers today. The sad part of it all is the fact that someone, who was not doing their job, and was let go, has caused such a shake up. I can not even begin to imagine the residents feelings at this point. It takes more than one person to make these errors and yet , when you read this site, all you see is ex employees and grudges. If they were let go ...there was a reason! It seems pretty clear to me that this is revenge against the person who terminated them ..as one person is referenced over and over. I do not know this person, but I do wonder how she could manage to preform her job with so many manipulative people out there who do not have the maturity to write anything better than these comments. If she is a professional at all, she will have NOT commented on any of this! I think the bigger picture here is now that the problems or claims are out there, how do they get resolved?? Hopefully she will have a staff that is worth training and respects the company and its owners and managers and the individual residents and families they are working with. I have worked with the elderly for years and I do know that there are probably several residents who love their home and I question what these articles and claims are doing to them. The elderly do not like change nor do they understand the fight here. They are probably just trying to live out the remainder of their years in the best way they can. If this is a manipulation game, wow, that is sickening! These employees that were let go seem more worried about revenge than the elderly that they try to show they are protecting. I am sure tonight many tenants are wondering if the place will be shut down and where they will call home next. It is very clear to me that anyone who has taken the time to attempt to discredit just one person here for the mistakes listed, is someone who is out for revenge. Now that Keelson Harbour has to face the claimed the errors that have been brought everyone's attention, maybe the company and its managers can work to fix them. As for the ex employees that find victory in writing the negatives on this page...please keep in mind, these issues can be overcome and your fight will be over. May god bless the residents and the people who are trying to do their job in this facility. You have some issues to overcome...it can be done. Form your team within!!
    As for future readers, please keep in mind that this is a site that is anonymous, do your homework with your loved ones, but be aware of the reputation of people on this site who comment here because they can vent and do not have to list their own names!
    Signed A Retired Assistant Assisted Living Facilities Manager

    Response: Although I agree that there seems to be alot of past employees who have a grudge against the management; I also feel that there has been some valid observations by family members written.

    Response: Claimed family members prove it put your names to your claims

    Response: Why do you want to know so you can kick them out?

    04/14/2014 An Interested Visitor Writes: Ms Hyde is not a nice person nor is she qualified to take care of this population of people.http://www.keyc.com/story/25241565/iowa-assisted-living-center-fined-by-state

    1

    Response: I totally agree, Sue Hyde needs to b fired!!! All she does is lie and has no idea what she is doing!!! I wouldn't put my mother in Keelson Harbour, that place has went down!!!!

    Response: Everything this person said is true The problem is Sue Hyde...FIRE her....she even takes money from there and buys things for her home...This would be a great place if Sue was gone..such an evil person...My Aunt lived there and we moved her out because of Sue

    04/14/2014 An Interested Visitor Writes: I just read an article in the Des Moines Register on Keelson Harbour sited by the state for placing residents in IMMINENT DANGER by failing to adequately train its workers, committing numerous medication errors, borrowing medical supplies from residents to meet other tenants’ needs, serving meals that don’t meet nutritional standards, retaining residents who are too disabled for assisted-living care, and using non-medical staff to inject diabetic residents with insulin. They are being fined 3,000.00 by the Iowa Department of Inspections and Appeals! I think residents and their families should be contacting the president of Vista Prairie, Morris Knopf about cleaning out the "Executive Director" Sue Hyde who is CLEARLY not qualified for this job and the 2 nurses , Rebecca and Rachel, along with executive Patrick Rafferty who let this shabby care of our loved ones go on!

    1

    Response: I agree!! They should all be ashamed of themselves for treating the elderly so poorly!! This is proof that all of the reviews on this Web site are TRUE!!

    Response: I agree with you 100%!! I filed a complaint with the State in 2011 on this facility. My mom was terminal with lung cancer and they were starving her to death!!! Yes, you heard me right and when the State went in they found that 8 other residents besides my mother were being abused in one way or another. Some of my mom's pain meds were missing too. After reading the report we found out they were giving my mother meds she shouldn't have been given. I personally witnessed a worker verbally & physically abuse one resident and I told the family and 2 hours later my family was called into the Directors Office, Sue Hyde, and was told if you don't shut up we will throw your mom out. (we had our mother moved to another facility the next day) The other 8 residents were found to be left double diapered, not fed, dirty, etc. All the State of Iowa did was put them on a 60 day probation! Just a slap on the wrist. Then they had complaints filed against them in 2012 & 2013!!Keelson Harbor needs to be shut down permanently and the State of Iowa needs to open up their eyes!!

    Response: The worst part is the fact that the Residents feel that they will face eviction or retribution if they say anything. I certainly hope that after 5 years and many complaints that the executive director and her team are replaced.

    04/11/2014 An Interested Visitor Writes: The MC nurse is beyond the poorest excuse for a nurse I've ever seen in my life. Half of the time I was there visiting my family member she was no where to be found, and when staff was asked when she would be available no one could inform me.

    1

    04/11/2014 An Interested Visitor Writes: Keelson Harbour was just reviewd by the state and had 26 insufficiency's!!!!!! That is HORRIBLE. They got a $3000 fine to. I wouldn't want any of my family living there thats for sure. If you go to the Department of Inspections and Appeals state of Iowa health facilities division website you can read all about it.

    1

    Response: After reading the Department of Inspections and Appeals report I would not have my family memeber live there. Some of the findings are very dangerous and critical to the health and welfare of the Residents of the program.

    Response: Do you have the link, I would like to read also.

    Response: Do you have the link, I would like to read also.

    Response: https://dia-hfd.iowa.gov/DIA_HFD_WEB/visitDocs/ScannedReport1397137831596.pdf

    03/25/2014 An Interested Visitor Writes: Management and staff are poor here. I am shocked that Vista Prairie corp that owns Keelson Harbour has kept the manager that they have. When they took control of the facility they should have cleaned house!

    1

    Response: AMEN to that!!!!!

    Response: They should find a new nurse too

    Response: The MC nurse is rude, and does not listen to our concerns about our family member.

    03/20/2014 An Interested Visitor Writes: We had my mother there a few years ago...we did not leave her there long. I found pills in various places throughout my mother's apartment. This facility routinely had non-qualified people handing out medications. Need I say more?

    1

    03/19/2014 An Interested Visitor Writes: I would like EVERYONE to know what it's like at Keelson Harbour before you decide to move here:
    1. The FOOD is AWFUL. Don't be fooled by what they tell you, the food is LOW QUALITY, institution food.
    2. The LAUNDRY SERVICE is UNRELIABLE. Clothing and other laundry items end up missing, clothing stained and shrunk, colors and whited all washed together. No care is given to your belongings.
    3. Your MEDICATION will be given to you by an UNTRAINED person!! The amount of MEDICATION ERRORS is UNBELIEVABLE!!
    4. The NURSE AVAILABILITY IS A LIE!! Please do not be fooled into thinking there is available medical care in this place. There may be a "nurse" there at times, but she isn't a caring person! When she is there, it's only during the day, and NEVER on weekends. If there is an emergency, she tells staff to call the ambulance, she WILL NOT come assess the situation. Please don't be fooled into thinking that your loved one will be taken care of by the "nurse".
    5. They lead you to believe that the bus will take you where ever you want to go...WRONG! Dr. appointmens on Tuesday and Thursday only (if that), some scheduled shopping trips, but only to Wal-Mart, and to the casino in Emmetsburg. These outings WILL be cancelled at the drop of a hat if Keelson Harbour doesn't want to take you. They have NO REGARDS for your feelings. And if the shopping day is on Monday and the trip gets cancelled...too bad, you'll have to wait until next week!
    6. If you think the management will say "hi" to you in the hallway, or act like they care about you, you are wrong. There is NO friendliness or sense of community in Keelson Harbour. Yes, it's a nice looking building and the size of apartments is nice but if you are needing some ASSISTANCE or CARE you should LOOK ELSEWHERE!! Please save yourself the heartache of moving here thinking you will be taken care of!! The suggestions, opinions and complaints from you and your family members will go UNHEARD and you will end up FEELING TRAPPED and DISSATISFIED!! For the money that you pay for living in an assisted living facility...you should be able to get your care needs met and feel cared for!!
    You will NOT feel that way at Keelson Harbour!!! It's going to be this way until the management changes!!! I know this because I have a loved one living at Keelson Harbour now. We are looking for placement elsewhere!!

    1

    02/20/2014 An Interested Visitor Writes: I'm really glad that I found this website! It looks as though there has been a lot of dissatisfaction with the management for quite some time. I wonder why the people who own this facility lets this continue. My siblings and I are looking for a place for our mother, and after reading these reviews we are not even going to consider putting her in a place with so much conflict!

    1

    01/10/2014 An Interested Visitor Writes: My Dad is a member of this community. He has a beautiful room and enjoys the company of the other fellows there. However I do question the management style. I believe they need a manager who has more people skills and education. I see alot of new staff coming and going some good some not so good.

    No Rating Available Liked:
  • Activities
  • Decor
  • Room

    12/13/2013 An Interested Visitor Writes: My family member was a resident of Keelson Harbour. I was very unhappy with the care and the management. Even though it has been 3 years I still am angry about how my family member and us as family were treated. The staff turnover is terrible and the staff they have there are not trained.

    1

    12/03/2013 An Interested Visitor Writes: I currently live here and find the management very willing to work with you on problems. I like the outspoken nature of our manager and like knowing where you stand with her. She works very hard and expects her staff to do the same. The food is a big problem but I think they are working on this. I hope to be here for some years and enjoy calling it home.

    3 Liked:
  • Activities
  • Cleanliness
  • Management
  • Price

    11/18/2013 An Interested Visitor Writes: I found this web site to check out facilities in the Spirit Lake Iowa area. After reading these comments I will not even consider looking there. Even if many of these comments have been made by disgruntled employees who wants their loved one in that type of hostile enviroment.

    No Rating Available

    10/11/2013 An Interested Visitor Writes: This place is absolutely horrid. The residents are not taken care of to say the least, and it blows my mind on how such a place could still be open. Yes, residents do get put in 2-3 and sometimes 4 depends at a time because staff is too lazy to change, and that is a huge violation of infection control. They do not wash their hands between cares, and the management is absolutely horrid! Sue hyde and Rebecca the DON make up lie after lie to cover their tail ends, and if you're not in the circle then you're not welcome there at all. I hate to say it, but the turnover on employees is correct. I was not fired from keelson harbour, but i left due to poor management and can honestly say that not a single person still works there from when i started 3 years ago. That is just terrible, and they expect people to pass meds after just a few weeks of working there, it's terrible! I do not advise anyone to put their loved one in this facility, it's crazy on the stuff they get away with and i'm confused on how she still even has a job there! Sue hyde is very two faced, and most of the time the whole facility knows about what you're "in trouble" for before you even do!

    1 Liked:
  • Care
  • Staff

    09/06/2013 An Interested Visitor Writes:

    Not crazy about what I saw their. I toured the facility as I am looking to find placement for my Mother. I liked the building especially the 2nd floor sitting room and the apartments were nice. I however was not impressed by the staff. Nobody welcomed us and the manager was loud and rude. I felt that these were not the people I wanted looking after my Mom

    2 Liked:
  • Activities

    08/04/2013 An Family Member of Current/Past Resident Writes: My Mom is there, I think if you are looking for a nice place for a parent that can voice their opinions and take care of themselves it is a nice place. I do not think that the Memorey Care Unit staff has sufficient training or experience to take care of some of the people who live there. I see lots of comments about the Manager and I do have to agree.

    2

    Response: I believe as a facility they try to do their best. They are a for profit facility so I believe that makes a difference in the quality and amount of staffing which I am sure also includeds the administration and managment. I will admit that I am not a fan of the Director and I would not personally have my loved ones live there.

    Response: We where looking for placement for our parents, after visiting with Sue Hyde we said NO WAY...This women has no respect for anyone...we witnessed a lady in the hall upset and Sue said.."Ignore her...we all do, shes looking for attention! We left and approached the lady and asked if she needed anything and she stated her toilet had run over...poor soul!

    07/11/2013 An Current/Past Employee Writes: Keelson Harbour is the worst if not the worst care facility ive been apart of. The lack of care the residents receive is awful. People with bed soares were never treated until they had got so bad they had to go to the hospital. Residents were put in three diapers because staff was to lazy to change them. One of the worst incidents was when an employee called the nurse on call to let her know het vitals were unregular and the on call nurse said it was normal and the next day the resident had past away due to complete neglegence.

    1

    Response: Funny thing about these reviews is that anyone can write on them anonymously. Like people who no longer work at Keelson because they didn't get the job that they are "promised", and now have sour feelings towards the whole place in general. The residents are MORE than well taken care of. The staff is friendly, helpful, and I've never had any problems dealing with any of the staff. I would hope that whoever wrote this would think about what they are doing by writing a sour review just because they are "butt hurt", rather than telling the ENTIRE truth about what goes on at Keelson Harbour.

    Response: While this maybe true the scarey thing is that there is often truth in what past employees have to say. Until they change the administration esp the Director of Resident Services nothing will change there. My advice to any prospective residents please do your homework before you move to any facility.

    04/05/2013 An Family Member of Current/Past Resident Writes: Keelson

    1

    03/28/2013 An Family Member of Current/Past Resident Writes: My parent resided here. Although it is a nice looking building it just is not run well. They have a wonderful activities program and keep the residents busy. I know they seem to have a staff turn over which makes it hard for the residents. Most of the staff need more training.

    2

    03/25/2013 An Interested Visitor Writes: ;)

    5

    03/17/2013 An Family Member of Current/Past Resident Writes: keelson

    4

    Response: True

    02/10/2013 An Family Member of Current/Past Resident Writes: I have a family member who resides there. I do not like the director of the assisted living part. There is so much staff turnover there that the resdients never know who is going to take care of them. The place is fairly clean and the food is good.

    2

    01/31/2013 An Interested Visitor Writes: I checked out this facility for my Mother who has health issues. The facility seemed clean and the Residents were having coffee. I liked the apartment sizes and some of the amenities. I did not however like the manager, I felt pushed and did not feel like we could trust her. I also was not impressed with how the staff was dressed did not seem professional to me. We did look at other facilities in the area and most were not as nice but I found them to be more welcoming.

    1

    Response: You made the right decision to go elsewhere. I worked there as a professional and found the management to be rude and unprofessional. There are much better places out there

    01/05/2013 An Family Member of Current/Past Resident Writes: This facility is lacking in many areas. I agree they need more staff training, and a new manager. She is a very rude and disrespectful person, who allows some of her staff to be the same. I did find some of the staff to be helpful and knowledgable. I do feel for the most part that the aides to an ok job in caring for the people living there, but could definately improve in some areas. I am happy with the decision my loved one made to moave to a different facility for overall better care. It may not look as nice, but it isnt about the way the building looks, but about how the seniors are being cared for.

    2

    01/03/2013 An OurParents User Writes: This facility has great aesthetic appeal from the outside. However, it is easy to see the flaws in the building and management. It is very rare that administration addresses your concerns properly and as a result of this, they have a very high rate of turnover in their employees. You can tell the employees care about their residents, but because of management's lack of leadership and communication, they get discouraged very easily. They overwork their staff and don't show enough appreciation to those who go above and beyond. My daughter was employed as a resident assistant for memory care for a couple of months. When I would speak with her, she always had some new frustration with the management. The residents are well taken care of, but this is because of the staff's love for them.

    2

    01/03/2013 An Family Member of Current/Past Resident Writes: Staff needs more training regarding the elderly.

    1

    11/17/2012 An Family Member of Current/Past Resident Writes: I have friends who reside there. They tell me they get bossed around alot by staff and get told things that are falsehoods. However they don't want to have to move again so they stay.

    1

    08/17/2012 An Family Member of Current/Past Resident Writes: I was very disappointed when I visited my father. His room was certainly not clean and I felt the staff were quite disrespectful. I stopped to visit the Director of Resident Services and was pretty much told to make an appointment. I find her rude, and her attitude unprofessional. I will be looking for other placement for my father. I will say that the kitchen help were very nice and friendly and the activity staff were very good.

    1

    Response: I agree with the January 30th reply...of course that person is in Sue Hyde circle...Sue Hyde is the biggest liar I have ever seen...I had a love one at that facility and caught Sue making fun of her while my Great Aunt was standing right across from her....I don't know whats wrong with corporate they have to be just as bad to let such a wicked witch be in charge of Keelson, Ive seen here shop on company time, and have seen her purchase things with keelsons money then take it home! I advise all family's to place their loved ones in a facility that will be loved and taken care of by ALL! Are loved one has passed now but if we could do it all over again it wouldn't be at Keelson Harbor unless there was a new Resident manager!

    01/30/2012 An Current/Past Employee Writes: It is very unfortunate that this form of judgement is even allowed in todays society. Everyone is entitled to their opinion no matter how outrageous they are, but i know for a fact that you will be hard pressed to find anyone more dedicated, understanding, and hard working than the director of resident services. She is a wonderful person and i am proud to work with her.

    4

    Response: Apparently the one posted on Jan 30th is a current employee or has the same poor work ethics as the director because no one in their right mind would think she is dedicated unless of course you are in "her circle of friends"

    Response: The huge employee turn over speaks for itself.

    Response: That one has to be in SUE HYDES circle...wow

    01/30/2012 An Family Member of Current/Past Resident Writes: The memorey coordinator is wonderful.
    she is helpful and understanding. The Director of Resident Services I find offensive and shady.
    The staff needs to be trained more on taking care of those with memorey and alzheimers issues.

    2

    Response: Oh how I agree with you on this ...I'm a former employee also...I wasn't fired but I said the hell with that Sue Hyde...She made my life hell, I went home crying every-night...she asked me to help with the schedule and when I wasn't shown how to even began it I was pulled in the office and called by cooperate that I wasnt doin my job, I tried to explain that I had never done a schedule before and Sue Hyde told me to fig it out....She belittled me so I decided to quit before I was fired for something that if I was shown how to do the task there wouldn't of been an issue!! I loved the residents and staff but someone needs to open their eyes and watch Sue Hyde...horrible lady!

    Response: Oh how I agree with you on this ...I'm a former employee also...I wasn't fired but I said the hell with that Sue Hyde...She made my life hell, I went home crying every-night...she asked me to help with the schedule and when I wasn't shown how to even began it I was pulled in the office and called by cooperate that I wasnt doin my job, I tried to explain that I had never done a schedule before and Sue Hyde told me to fig it out....She belittled me so I decided to quit before I was fired for something that if I was shown how to do the task there wouldn't of been an issue!! I loved the residents and staff but someone needs to open their eyes and watch Sue Hyde...horrible lady!

    Response: Oh how I agree with you on this ...I'm a former employee also...I wasn't fired but I said the hell with that Sue Hyde...She made my life hell, I went home crying every-night...she asked me to help with the schedule and when I wasn't shown how to even began it I was pulled in the office and called by cooperate that I wasnt doin my job, I tried to explain that I had never done a schedule before and Sue Hyde told me to fig it out....She belittled me so I decided to quit before I was fired for something that if I was shown how to do the task there wouldn't of been an issue!! I loved the residents and staff but someone needs to open their eyes and watch Sue Hyde...horrible lady!

    Response: Oh how I agree with you on this ...I'm a former employee also...I wasn't fired but I said the hell with that Sue Hyde...She made my life hell, I went home crying every-night...she asked me to help with the schedule and when I wasn't shown how to even began it I was pulled in the office and called by cooperate that I wasnt doin my job, I tried to explain that I had never done a schedule before and Sue Hyde told me to fig it out....She belittled me so I decided to quit before I was fired for something that if I was shown how to do the task there wouldn't of been an issue!! I loved the residents and staff but someone needs to open their eyes and watch Sue Hyde...horrible lady!

    Response: Oh how I agree with you on this ...I'm a former employee also...I wasn't fired but I said the hell with that Sue Hyde...She made my life hell, I went home crying every-night...she asked me to help with the schedule and when I wasn't shown how to even began it I was pulled in the office and called by cooperate that I wasnt doin my job, I tried to explain that I had never done a schedule before and Sue Hyde told me to fig it out....She belittled me so I decided to quit before I was fired for something that if I was shown how to do the task there wouldn't of been an issue!! I loved the residents and staff but someone needs to open their eyes and watch Sue Hyde...horrible lady!

    Response: I don't know how this posted 3 times...im sorry readers...guess i justed got mad replying and must of clicked to many times to post...lol

    01/17/2012 An Current/Past Employee Writes: Being a former employee of Keelson Harbour I have been disappointed at how the employees there have been treated since I have left. You can't believe that every person that was hired in 2007 has been fired in the past few years. The manager does not care about the residents or the employees. If you disagree with her then you are fired. Is that the enviroment that you want your loved one in?????

    1

    Response: Yes its too bad when employees are held accountable for their actions and responsibilities, no one should ever be let go because they are not performing the job as it was described to them! Unbelievable, are you for real?! I dont know of any job that you can go to and not expect to be held accountable!

    Response: I agree with you that if you are not in her circle of friends than you won't last there. And if you have different or better work ethics than her you won't last either. The director does not care for the residents, staff or anyone else but herself. I do not know who manages that place anymore, but I know Welcome Home Management did and if they still manage that place they need to get rid of the director.

    Response: OMG Our family member was given the wrong medication too...I was told by staff after she had left Keelson Harbor that the Director Sue Hyde had told them to keep there mouth shut about it and just monitor my mother...we have since moved my mother to a beautiful facility where she is loved and taken care of, and I must say the Director here is Wonderful!

    01/11/2012 An Family Member of Current/Past Resident Writes: Very poor place for your loved one to live. The director is not to be trusted. The staff turnaround is horrible and my family member never knew who was coming to take care of her. The staff do their best but are poorly poorly trained. The building looks nice however was not built the best. Wind blew through the windows. Twice she was given the wrong medication!!!

    1

    11/19/2011 An Family Member of Current/Past Resident Writes: The management company have very strange beliefs!! I was not impressed with the director

    1

    Response: Totally agree with everyone's post except for the one that they rated themself. It is a substand facility, management and director are horrible. The management doesn't work while they are on the clock, they spend most of their time trying to look busy. I know first hand as I used to work there but they terminated me because I didn't have the low work ethics as the other management team did. I expected performance and believed in holding the staff accountable. That was my job as part of the management team. So apparently they don't hold themselves to very high standards. That is to bad. The residents and families are the ones that end up on the short end.

    Response: Natalia and Jill were both very good directors how Ms Hyde got her job and has kept it I don't know. I just cringed when I had to deal with her.

    Response: Obviously if you were let go then you would have a poor attitude towards the facility and its employees, but maybe you should grow up and move on! As the saying goes, if you cant stand the heat stay out of the kitchen!

    Response: Not all employees were let go for poor performance. I myself believe I have good work ethics and I believe that is why some are let go because they "don't fit in". I for one did not believe in the management style or lack there of. I agree with the person who says the management spends most of their time trying to look busy. One day when I was there the director Sue and I left the office to do some marketing. What we did was SHOP. She being my supervisor I didn't say much. That is the kind of management that is in there. I now am an Administrator of an assisted living that is run much better than that and my management company appreciates me and believes in me. That cannot be said for the management that is in Keelson. And that is to bad. I am not a disgrunted previous employee I just know right from wrong and what goes on there is more wrong than right.

    Response: Its very obvious you are confusing "circle of friends" with capable and competent employees! The majority of staff feel the same way i do about our director and maybe had you done your job you would feel the same way.

    Response: As far as Natalia and Jill are concerned you definitely dont know what you are talking about because there are no employees that have worked with all 3 directors so you are obviously just responding to try and cause trouble!

    Response: Being a past employee no most were not let go because we weren't doing our job it was because we were not in the circle of friends and it was because we were doing our jobs and maintaining our own work ethics and what our professional license expects of us, that is why some were let go. Not for lack of performance but for exceptional performance that management was not used to seeing. Since leaving that place I now am an Executive Director of an assisted living which I hold myself and my employees to high standards and am proud to say that my faciltiy is at 100% capacity, so apparently I do a good job and my supervisors feel I do a great job at managing my staff and that facility. I will terminate employees for lack of performance but not because they are not "one of my friends". Keelson is just not a positve place to work and perhaps that is why Welcome Home Management pulled out and no longer manages that facility. In my facility it is residents, resident's families first and it always will be. Resident respect and respect for employees also.

    Response: Jill was one of the BEST...she treated EVERYONE the same...Sue Hyde got her job because she went in and made up lie after lie about Jill!! Jill didn't deserve to be let go..I was on the management team so heard and seen so much...I would love to post everything I seen but there isnt enough time to do so!

    Response: I am not a employee or ever been employed there. I am a transit bus driver in the lakes area that pick up these assisited living people to take them where they want to go. There has to be truth that Sue Hyde is not qualified to run the facility because there are too many riders from Keelson Harbour saying the same thing. I was told by residents that lived there that one time a resident got double medicated and they took them to emergency room to have stomach pumped out.

    04/19/2011 An Family Member of Current/Past Resident Writes: My Mother was a resident there a few years ago. I was not pleased with the management company or the current manager Sue Hyde. The first two managers were great friendly and honest.

    1

    Response: I totally agree with what this person states. It is below standards. It has horrible management and residents are not their main concern. Director of Resident services does not know what she is doing. Perhaps if they brought in different management the place would be better.

    12/19/2010 An Family Member of Current/Past Resident Writes: This facility should not be a provider of end of life care. They claim they are experienced with this type of care but they are not. Some of the staff is inexperienced, unprofessional and their care for end of life patients is substandard.

    1

    Response: They have absolutley no training in end of life care NOR the proper training they should have for dementia care. If you look at the Department of Inspections and Appeals web site you can see they have been fined or had complaints against them many times.

    Response: I couldnt disagree more. If you look at the inspections and appeals on healthcare facilities you will find even more problems.

    12/10/2009 An OurParents User Writes: Keelson Harbour believes in three key principles to being successful: Choice, individuality, and dignity. keelson Harbour puts its focus on the residents that live in the community. Residents can expect a wonderful atmosphere where they are valued as an individual. Imagine having the opportunity to live as a member of a community where people are dedicated to you. Whatever your idea of independence or enjoyment, we have the servises to meet your personal needs, both now and in the future.

    5

    Response: Sounds to me like they rated themselves!!!?

    Response: I agree with you on that one. Very true

    Response: There are much better facilities out there.

    Response: Ha ha they did rate themselves, only way they can make themselves look some what better


    Description of Keelson Harbour Assisted Living in Spirit Lake, IA

    Number of Beds : 124

    Keelson Harbour Assisted Living, located in Spirit Lake, Iowa provides the following services: Assisted Living and Alzheimer's Care. Keelson Harbour Assisted Living has an average user review rating of 1 star. Keelson Harbour Assisted Living has a very good hospital, Lakes Regional Healthcare, located nearby, which scored a 81 out of 100 in its most recent Medicare review. The Keelson Harbour Assisted Living's nearest hospital is 0 miles away. The zipcode (51360) in Iowa, where Keelson Harbour Assisted Living is located, has an average safety rating based on recent crime statistics. A more detailed description of the types of care for Keelson Harbour Assisted Living can be found here.

    Keelson Harbour Assisted Living is an assisted living facility. Assisted living facilities are an apartment-style habitat designed to focus on providing assistance with daily living activities. They provide a higher level of service for the elderly which can include preparing meals, housekeeping, medication assistance, laundry, and also do regular check-in's on the residents. Basically, they are designed to bridge the gap between independent living and nursing home facilities. When thinking about how to pay for care, assisted living facilities are generally less expensive than nursing homes, if assisted living is a viable option for your loved one.

    Also, Keelson Harbour Assisted Living facility provides Alzheimer's care. This means it has special safeguards for wandering seniors, and caregivers are trained in handling dementia behaviors.

    Source: SNAPforSeniors, Inc.

    Amenities

    For more information about Keelson Harbour Assisted Living call (888) 619-7742 to speak with a local Care Advisor


    Demographic Profile for Spirit Lake, IA,51360

    Annual Crime
    51360 Avg.
    Violent Crimes 2 4
    Property Crimes 5 4
    Weather Conditions
    Average High Temperature ° F
    Average Low Temperature ° F
    Rainy Days 23%
    Average Rainfall 0 inches
    Average Snowfall 0 inches
    Environment
    Provided By EPA; Closer to 100 is better
    Air Quality 92.2 / 100
    Water Quality 40 / 100
    Superfund Sites 100 / 100
    Physicians per 100k 125.1
    Cost Of Living
    Compared to the National Average
    Overall 8% Below
    Cost of Food 10% Below
    Utilities 10% Below
    Miscellaneous 3% Below
    Education
    High School Graduate
    Associate Degree
    Undergraduate Degree
    Graduate Degree 5.51%
    People
    Male Population 48.32%
    Female Population 51.68%
    Median Age 45.7 Years
    Average Individual Income
    Average Household Income $49,288
    Population Change
    Religions Breakdown of religious affiliations in Spirit Lake IA
    Percent Religious 71.92%
    Catholic 27.25%
    Lutheran 18.33%
    Methodist 11.87%
    Other Christian 8.77%
    Presbyterian 3.40%
    All Other 2.3%
    Race
    Breakdown of ethnicities in Spirit Lake IA
    White  98.7%
    Hispanic/Latino  0.6%
    Multiracial  0.4%
    Asian  0.1%
    Black  0.1%

    Please Note Zip code-level crime information is provided by U.S. Census data. OurParents ALWAYS recommends that you visit the facility and check with local law enforcement authorities, and draw your own conclusions about the safety of any given care provider and area.

    Nearby Hospitals

    Lakes Regional Healthcare

    2301 Highway 71
    Spirit Lake IA 51360
    Distance: 0 miles
    Tel: 712-336-1230
    Average Rating: 81%
    Nearby Drug Stores

    Hy Vee Inc

    1500 18 Th St
    Distance: 0.5 miles
    (712) 336-4551

    Wal Mart Stores Inc

    2200 17 Th St
    Distance: 0.5 miles
    (712) 336-1756

    P.B.R., Inc.

    1310 18 Th St
    Distance: 0.5 miles
    (712) 336-0318
    Services

  • Assisted Living
  • Alzheimer's Care
  • Payment Options

  • Medicare No
  • Medicaid No
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No