Hawthorne House

(866) 653-9337

6 Old County Rd, FREEPORT, ME


  • Assisted Living
  • Nursing Home

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Hawthorne House
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User Reviews

04/03/2018  -  An Interested Visitor Writes:

07/08/2014  -  An OurParents User Writes:

Very poorly managed. Lie to family of patients. Staff is definitely undereducated! Avoid if possible.

  • Location

    08/29/2013  -  An OurParents User Writes:

    Not sure anyone pays this any mind, but this place is yet another nursing home that proves you had better be on guard and watching out for your loved one, especially if they can not fend for themselves! Waits until patient is so sick to attempt to do anything? Where is the "Quality of Life"?
    Home seems very short staffed, which is even scarier!
    Phone calls to check on family usually generate a very bothered staff member or no answer at all!

    Response: I could not agree more this place is a god @#$% dump. This facility when you first walk in smells like death. “Not a joke” my father needed to go here for temporary care he was referred by Maine med to be close to my mom my father served this country for 20 years when I visited him I almost lost my @#$% they put a diaper on him when he didn’t need it and fed him food my dog wouldn’t even eat not to mention the place should be shut down based on how poorly run it is and run down it is total elder abuse total you gotta be sick in your head to put your mom or dad in this POS money making scam

    07/11/2013  -  An OurParents User Writes:

    There does not seem to be much interaction with patients in rooms. Not sure if they are understaffed or just do not take the time to interact more! You will not see too much of staff anyway, which is a cause for concern.

    11/21/2012  -  An OurParents User Writes:

    Hawthorne House is an average sized, for profit, nursing home with 81 beds based in Freeport, ME. At last check, the facility had 77 residents indicating that it is 95% occupied which is about average within the state of Maine. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
    This nursing home and assisted living facility, is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Hawthorne House, was 4 stars, which is a better rating than 74% of nursing homes in Maine. Important to note that this facility has recently improved and has gone from 2 stars to 4 stars.
    We have compared the detailed Medicare data for Hawthorne House with other senior care providers in Maine. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 06/15/2012.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here

    01/16/2012  -  An OurParents User Writes:

    I have been visiting my grandfather every day at this facility for nearly a year now and I am appauled by some of the things I have seen. The medical staff is uneducated, and incompetant. The doctor on staff is mostly just on a death watch - he doesn't read the charts or take action when a resident is clearly ailing (for example, my grandfather got sicker and sicker over the course of a few days until they couldn't wake him anymore and finally sent him to the hospital). The kitchen chooses to ignore dietary restrictions of the residents (they have no diabetic diet, and more than once I have seen patients who only eat liquids sitting forlornly in front of a plate full of real food). The nursing/aid staff has a few helpful or friendly exceptions, but mostly they ignore visitors and ignore medical protocol. Do not send your loved ones here.

    Response: Totally agree with you.....One Dr in the whole facility! It is appalling to see how things really have not changed over the years! Short staffed, patients always left with food trays sitting in front of them and can not feed themselves. The front area of this home is just that.... A Front....check out the other wings! Very sad! If they didn't have dementia you'll end up looking and acting like you did. I think inspections need to happen more often and let's make them "unannounced" because truly the ones who really see what's going on in there are the patients and family that visit often.

    Response: I totally agree this facility should be reported to the attorney general the people at the top making these decisions should be brought up in the courts Subpoenas handed down and arrests made. Document document document call lawyers and lawmakers SHUT THAT place down send the owner to prison

    12/25/2011  -  An OurParents User Writes:

    FYI0-Staff generally does not answer telephone on a timely basis. Especially, Holidays like Christman when I have been trying between 10:15 a.m. and 11:45 a.m. on about a 5 minute basis. Only one line is ringing without answer. To call via a second phone receives a busy signal. Similiar situation on other holidays!

    12/05/2011  -  An OurParents User Writes:

    It is a very clean place, but I dont feel my family member got the help thye deserve and need. Quality of care is okay, but they seem very under staffed.

    05/05/2011  -  An OurParents User Writes:

    great place and care for your parents/grandparents

    Response: This must be a coworker writing this.....

    04/26/2011  -  An OurParents User Writes:

    over satisfied with the facility and staff

    Description of Hawthorne House in FREEPORT, ME

    Number of Beds : 81

    Webster Commons is a professional care community in a quiet residential area of Freeport, ME. This property offers individualized assisted living services. When seeking a long-term care solution, assisted living is geared toward individuals who want to live with some level of independence but need assistance. There are many reasons for living in an assisted living community. Research suggests that seniors who live near their peers and have a variety of social activities feel a greater sense of well-being. Assisted living provides senior-friendly housing and a caring staff. Other services you'll find include around-the-clock supervision and security, access to professional nurses, emergency call systems, help with daily living, and nutritious meals prepared by chefs. These communities typically provide linen service, housekeeping, transportation, and a calendar of social events. Webster Commons is a community where you'll experience a comfortable new beginning with a dedicated staff. In this community, residents find a full range of assisted living services, as well as a helpful, caring staff. Assisted living offers help on an as-needed basis, with the goal of supplying the support required to stay as self-reliant as possible. Call today and discover how Webster Commons is the perfect fit for seniors requiring assisted living services.

    Source: OurParents.com

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