High View Manor

(866) 825-8543

517 Riverview St, MADAWASKA, ME


Services

  • Assisted Living
  • Nursing Home

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
High View Manor
Work
517 RIVERVIEW ST
MADAWASKA
ME
4756
USA
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User Reviews

11/21/2012  -  An OurParents User Writes:

High View Manor is an average sized, for profit, nursing home with 51 beds based in Madawaska, ME. At last check, the facility had 45 residents indicating that it is 88% occupied which is about average within the state of Maine. The provider accepts both medicare and medicaid programs, and provides resident and family counseling services.
This nursing home and assisted living facility, is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for High View Manor, was 5 stars. Only 25% of nursing homes have 5 stars in Maine.
We have compared the detailed Medicare data for High View Manor with other senior care providers in Maine. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is higher than average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 11/03/2011.
To view the full report for this facility, and to understand more about its Medicare rating, go to here



06/15/2012  -  An OurParents User Writes:

I have to totally disagree with the previous review. I currently have a family member who has been at High View for many years and have only great things to say about the care. I have visited other nursing homes and know that High View staffs its facility with more than the recommended by state law. The staff has always been very friendly and helpful and I see how much the staff care for the residents. Sometimes we need to look at ourselves and how we treat the employees. If you have never worked in the capacity of CNA's, nurses, med tech's etc... you should not judge them. These people work hard and are underpaid. They would not be doing this job unless they cared for these people. I have never witnessed any of the above issues at High View and hope that people who have read it will keep an open mind and realize that a disgruntled family can try and ruin the reputation of this wonderful facility's employees. Always remember that if you are so dissatisfied then take your family member home or try a different facility. You will soon realize that you are wrong about High View. Obviously there is a reason High View has been rated 5 star, because it deserves it.



05/08/2012  -  An OurParents User Writes:

Highview Manor is understaffed and therefore the patients are negleted, especially when it comes to personal hygene and healthcare. Some of the Nursing Management staff (Office Staff) are rude and abrupt when questioned about the care of the patient. When challenged with their response, they become defensive, make up excuses for their untimeliness of personal hygene and care, "roll their eyes" and act like the family member is uneducated and knows nothing about healthcare. Most patients require a "2 person hold" when the patient is moved or cared for. However due to the fact of the understaffing, most times only 1 staff member is available to perform the care or hygene needed and required. When family members file complaints with the State Licensing Board about the conditions of health care, hygene care or injuries noted by family memebers on the patient, the staff will and do retaliate against the resident. The facility is operated with the minimum amount of staff required by state law. Therefore if a nurse calls in sick, the shift will have to operate with one less person thus causing neglect of the needs of the patients. Most of the nurses who work on the floors are helpful and do the best they can with the amount of staff working on the shift.
The patients who are unable to feed themselves are fed by the staff but are rushed to eat. The patient barely has time to swallow their food before another fork/spoon of food is shoved down their mouth. The patients that are immobile are placed in "Depends" and the nursing staff do not check the patient for extended periods of time to ensure that personal hygene is maintained. These extended periods of time can last from 8 to 12 hours. I have personally witnessed these conditions.
I don't know how Highview Manor was rated with a 5 star rating. If you ever have a family member placed in that facility, you must be diligent and be the patients advocate. I would also recommend providing as much assistance as you possibly can to your family member placed in the facility. The unfortunate part of all these issues is Highview Manor is located in a small town, operates with the least amount of staff as possible and there are not many choices for placement of a family member who needs to be placed in a Nursing Home.




Description of High View Manor in MADAWASKA, ME

Number of Beds : 51

High View Manor concentrates on giving the best assisted living care and support to seniors in Madawaska, ME. Assisted living communities provide a chore-free lifestyle and the support you or your loved one needs to maintain as much independence as possible. Living in a senior community has many advantages. Research suggests that seniors who live near their peers and have a variety of social activities feel a greater sense of well-being. With assisted living, you'll enjoy senior-friendly homes and a welcoming staff. Other services you'll find include around-the-clock supervision and security, access to professional nurses, emergency call systems, help with daily living, and nutritious meals prepared by chefs. These communities typically provide housekeeping, laundry, transportation, and a calendar of social events. Reside at High View Manor and enjoy a relaxing lifestyle, where residents can enjoy conversation and meet new friends. With a full range of assisted living services, and with a warm, friendly staff, seniors feel right at home. The help you'll find at assisted living communities is offered as necessary, with the goal of supplying the support services required to stay as self-reliant as possible. Find the ideal services and amenities you need to live comfortably at High View Manor.

Source: OurParents.com

Amenities

Community Services
  • Housekeeping
  • Laundry Service
Security
  • Fire Sprinkler System
Personal Assistance
  • Foot Care
  • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
  • Catheter Management
  • Sitting, Standing, Walking
  • Toileting
  • Medication Management
Special Health Conditions
  • Colostomy or Urostomy