High View Manor

(866) 827-1020

517 Riverview St, MADAWASKA, ME


  • Assisted Living
  • Nursing Home

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
High View Manor
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User Reviews

11/21/2012  -  An OurParents User Writes:

High View Manor is an average sized, for profit, nursing home with 51 beds based in Madawaska, ME. At last check, the facility had 45 residents indicating that it is 88% occupied which is about average within the state of Maine. The provider accepts both medicare and medicaid programs, and provides resident and family counseling services.
This nursing home and assisted living facility, is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for High View Manor, was 5 stars. Only 25% of nursing homes have 5 stars in Maine.
We have compared the detailed Medicare data for High View Manor with other senior care providers in Maine. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is higher than average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 11/03/2011.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

06/15/2012  -  An OurParents User Writes:

I have to totally disagree with the previous review. I currently have a family member who has been at High View for many years and have only great things to say about the care. I have visited other nursing homes and know that High View staffs its facility with more than the recommended by state law. The staff has always been very friendly and helpful and I see how much the staff care for the residents. Sometimes we need to look at ourselves and how we treat the employees. If you have never worked in the capacity of CNA's, nurses, med tech's etc... you should not judge them. These people work hard and are underpaid. They would not be doing this job unless they cared for these people. I have never witnessed any of the above issues at High View and hope that people who have read it will keep an open mind and realize that a disgruntled family can try and ruin the reputation of this wonderful facility's employees. Always remember that if you are so dissatisfied then take your family member home or try a different facility. You will soon realize that you are wrong about High View. Obviously there is a reason High View has been rated 5 star, because it deserves it.

05/08/2012  -  An OurParents User Writes:

Highview Manor is understaffed and therefore the patients are negleted, especially when it comes to personal hygene and healthcare. Some of the Nursing Management staff (Office Staff) are rude and abrupt when questioned about the care of the patient. When challenged with their response, they become defensive, make up excuses for their untimeliness of personal hygene and care, "roll their eyes" and act like the family member is uneducated and knows nothing about healthcare. Most patients require a "2 person hold" when the patient is moved or cared for. However due to the fact of the understaffing, most times only 1 staff member is available to perform the care or hygene needed and required. When family members file complaints with the State Licensing Board about the conditions of health care, hygene care or injuries noted by family memebers on the patient, the staff will and do retaliate against the resident. The facility is operated with the minimum amount of staff required by state law. Therefore if a nurse calls in sick, the shift will have to operate with one less person thus causing neglect of the needs of the patients. Most of the nurses who work on the floors are helpful and do the best they can with the amount of staff working on the shift.
The patients who are unable to feed themselves are fed by the staff but are rushed to eat. The patient barely has time to swallow their food before another fork/spoon of food is shoved down their mouth. The patients that are immobile are placed in "Depends" and the nursing staff do not check the patient for extended periods of time to ensure that personal hygene is maintained. These extended periods of time can last from 8 to 12 hours. I have personally witnessed these conditions.
I don't know how Highview Manor was rated with a 5 star rating. If you ever have a family member placed in that facility, you must be diligent and be the patients advocate. I would also recommend providing as much assistance as you possibly can to your family member placed in the facility. The unfortunate part of all these issues is Highview Manor is located in a small town, operates with the least amount of staff as possible and there are not many choices for placement of a family member who needs to be placed in a Nursing Home.

Description of High View Manor in MADAWASKA, ME

Number of Beds : 51

High View Manor, located in Madawaska, Maine provides the following services: Assisted Living and Nursing Home. It accepts the following payment methods: Medicare and Medicaid. High View Manor has received 3 stars from Medicare and an average user review rating of 4 stars. Note that there are no hospitals within a 10 miles distance. A more detailed description of the types of care for High View Manor can be found here.

High View Manor is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

Also, High View Manor is an assisted living facility. Assisted living facilities are an apartment-style habitat designed to focus on providing assistance with daily living activities. They provide a higher level of service for the elderly which can include preparing meals, housekeeping, medication assistance, laundry, and also do regular check-in's on the residents. Basically, they are designed to bridge the gap between independent living and nursing home facilities. When thinking about how to pay for care, assisted living facilities are generally less expensive than nursing homes, if assisted living is a viable option for your loved one.

Source: SNAPforSeniors, Inc.


Community Services
  • Housekeeping
  • Laundry Service
  • Fire Sprinkler System
Personal Assistance
  • Foot Care
  • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
  • Catheter Management
  • Sitting, Standing, Walking
  • Toileting
  • Medication Management
Special Health Conditions
  • Colostomy or Urostomy