Heritage Hall North

(866) 605-1228

55 Cooper St, Agawam, MA

Heritage Hall North
Work
55 COOPER ST
AGAWAM
MA
01001
USA
Work (866) 605-1228
Address book Address
55 Cooper St
Agawam, MA
Telephone Phone Number
(866) 605-1228
to speak with a care advisor about this community
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User Reviews Add Review...

02/26/2014 An Interested Visitor Writes: My husband was in the north building for rehab. This place should be closed down. It is a pigpen. I never saw any rehab that they don't even wipe down the equipment. Two people on the rehab bed at the same time. After only 5 days I took my husband out before he caught something. DUMP

No Rating Available

12/09/2013 An Interested Visitor Writes:

1

05/20/2013 An Current/Past Resident Writes: This facility is awful. They have no compassion. It was absolutely the worse experience with medical care I have ever experienced. I had a total knee replacement and the physical therapists were terrible. I would never advise anyone to go to this place and expect to be cared for. I have reported them to Boston and hope that they close this place.

1

01/30/2013 An Family Member of Current/Past Resident Writes: Minimum amount of time, effort and attention paid to patients resulting in falls, poor hygiene, bed sores, loss of function and mobility.

1

11/21/2012 An OurParents User Writes: Heritage Hall North is an average sized, for profit, nursing home with 124 beds based in Agawam, MA. At last check, the facility had 108 residents indicating that it is 87% occupied which is about average within the state of Massachusetts. The provider accepts both medicare and medicaid programs, and provides resident and family counseling services.
This nursing home and assisted living facility, is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Heritage Hall North, was 3 stars, which is a better rating than 48% of nursing homes in Massachusetts. Important to note that this facility has recently detriorated and has gone from 4 stars to 3 stars.
We have compared the detailed Medicare data for Heritage Hall North with other senior care providers in Massachusetts. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is higher than average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 06/26/2012.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

3

03/14/2011 An Family Member of Current/Past Resident Writes: I have been trying to move my aunt out of Heritage Hall for over a month now. There appears to have been a major change and it has not been for the better. My Aunt has become dehydrated 3 times in the past three or four months. this did not happen because she refused to eat or drink but rather that staff was not allocated the proper time to feed her. She was just admitted to the hospital and is being treated for dehydration as well as infection. I was told by a nurse today that she is had a bedsore that needed attention when she was admitted. When she is discharged she will not be going back to Heritage Hall.

1

Description of Heritage Hall North in Agawam, MA

Number of Beds : 124

Heritage Hall North, located in Agawam, Massachusetts provides the following services: Nursing Home, Assisted Living, Short Term Care: Rehabilitation, Respite, Alzheimer's Care, and Skilled Nursing Facility. It accepts the following payment methods: Medicare and Medicaid. Heritage Hall North has received 3 stars from Medicare and an average user review rating of 1 star. Heritage Hall North has a very good hospital, Mercy Medical Center, located nearby, which scored a 86 out of 100 in its most recent Medicare review. The Heritage Hall North's nearest hospital is 3 miles away. The zipcode (01001) in Massachusetts, where Heritage Hall North is located, has an above average safety rating based on recent crime statistics. A more detailed description of the types of care for Heritage Hall North can be found here.

Heritage Hall North is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

Also, Heritage Hall North is an assisted living facility. Assisted living facilities are an apartment-style habitat designed to focus on providing assistance with daily living activities. They provide a higher level of service for the elderly which can include preparing meals, housekeeping, medication assistance, laundry, and also do regular check-in's on the residents. Basically, they are designed to bridge the gap between independent living and nursing home facilities. When thinking about how to pay for care, assisted living facilities are generally less expensive than nursing homes, if assisted living is a viable option for your loved one.

Also, Heritage Hall North facility provides Alzheimer's care. This means it has special safeguards for wandering seniors, and caregivers are trained in handling dementia behaviors.

Also, Heritage Hall North is a skilled nursing facility (SNF). It is primarily engaged in providing skilled nursing care and related services for residents who require medical or nursing care; or rehabilitation services for the rehabilitation of injured, disabled, or sick persons.

Skilled nursing facilities cater to patients who either need short-term rehab while recovering from surgery; or require long-term nursing and medical supervision. Skilled Nursing facilities are very often associated with area hospitals.

Source: SNAPforSeniors, Inc.

Amenities

Parking & Transportation

  • Guest Parking
  • Security

  • 24 Hour Up and Awake Staff
  • Emergency In-Room Call System
  • Fire Sprinkler System
  • Personal Assistance

  • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
  • Sitting, Standing, Walking
  • Toileting
  • Medication Management
  • On-Site Therapy

  • Occupational Therapy
  • Physical Therapy
  • Speech Therapy
  • Memory Care Services

  • Family Members Able to Participate in Care Plan
  • Specialty Trained Staff
  • Safe Wandering Areas
  • Regular Assessments by Interdisciplinary Staff
  • Environment That is Easy to Navigate
  • Daily Planned Recreational and Social Activities
  • Activities Tailored to Residents’ Abilities
  • For more information about Heritage Hall North call (866) 605-1228 to speak with a local Care Advisor


    Demographic Profile for Agawam, MA,01001

    Annual Crime
    01001 Avg.
    Violent Crimes 3 4
    Property Crimes 2 4
    Weather Conditions
    Average High Temperature ° F
    Average Low Temperature ° F
    Rainy Days 29%
    Average Rainfall 0 inches
    Average Snowfall 0 inches
    Environment
    Provided By EPA; Closer to 100 is better
    Air Quality 17 / 100
    Water Quality 68 / 100
    Superfund Sites 52 / 100
    Physicians per 100k 221.5
    Cost Of Living
    Compared to the National Average
    Overall 5% Above
    Cost of Food 7% Above
    Utilities 40% Above
    Miscellaneous 10% Above
    Education
    High School Graduate
    Associate Degree
    Undergraduate Degree
    Graduate Degree 6.40%
    People
    Male Population 46.92%
    Female Population 53.08%
    Median Age 44.5 Years
    Average Individual Income
    Average Household Income $57,100
    Population Change
    Religions Breakdown of religious affiliations in Agawam MA
    Percent Religious 59.83%
    Catholic 48.15%
    Other Christian 4.62%
    Jewish 2.02%
    All Other 5.04%
    Race
    Breakdown of ethnicities in Agawam MA
    White  95.4%
    Hispanic/Latino  1.7%
    Asian  1.2%
    Black  1%
    Multiracial  0.6%

    Please Note Zip code-level crime information is provided by U.S. Census data. OurParents ALWAYS recommends that you visit the facility and check with local law enforcement authorities, and draw your own conclusions about the safety of any given care provider and area.

    Nearby Hospitals

    Mercy Medical Center

    271 Carew Street
    Springfield MA 01104
    Distance: 3 miles
    Tel: 413-748-9000
    Average Rating: 86%

    Baystate Medical Center

    759 Chestnut Street
    Springfield MA 01199
    Distance: 3 miles
    Tel: 413-794-0000
    Average Rating: 94%

    Noble Hospital

    115 West Silver Street
    Westfield MA 01085
    Distance: 8 miles
    Tel: 413-568-2811
    Average Rating: 85%

    Holyoke Medical Center

    575 Beech Street
    Holyoke MA 01040
    Distance: 8 miles
    Tel: 413-534-2500
    Average Rating: 83%
    Nearby Drug Stores

    Walgreen Eastern Co Inc

    60 Springfield St
    Distance: 0.8 miles
    (413) 786-1126

    Cvs Pharmacy Inc

    287 Springfield St
    Distance: 0.8 miles
    (413) 786-4100

    Maxi Drug Inc

    17 Springfield Street
    Distance: 0.8 miles
    (413) 786-1878
    Nearby Churches

    Baldwin Allan Rev

    50 Cardinal Dr
    Agawam, MA
    Distance: 0.5 miles
    (413) 786-2764

    Bethany Assembly Of God

    580 Main St
    Agawam, MA
    Distance: 0.6 miles
    http://www.bethany-ag.org
    (413) 789-2930

    Agawam Church Of Bible

    335 Walnut St Ext
    Agawam, MA
    Distance: 0.7 miles
    (413) 789-2904
    Nearby Parks

    Springfield Rv Camping & Outdoor Show

    1305 Memorial Ave
    West Springfield, MA
    Distance: 0.8 miles

    Perry Lane Park

    Agawam, MA
    Distance: 1.2 miles

    McGrath's Park

    Mcgrath Terrace
    Agawam, MA
    Distance: 1.2 miles
    Services

  • Nursing Home
  • Assisted Living
  • Short Term Care: Rehabilitation, Respite
  • Alzheimer's Care
  • Skilled Nursing Facility
  • Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance Yes
  • Subsidy Available No
  • Recreational Activities

  • We offer many organized events such as cultural
  • educational
  • religious and social activities. We offer many organized events such as cultural
  • educational
  • religious and social activities. We offer many organized events such as cultural
  • educational
  • religious and social activities. We offer many organized events such as cultural
  • educational
  • religious and social activities.