Heritage Hall South

(866) 653-9337

65 Cooper St, AGAWAM, MA


Services

  • Nursing Home

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance Yes
  • Subsidy Available No
Heritage Hall South
Work
65 COOPER ST
AGAWAM
MA
1001
USA
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User Reviews

12/23/2016  -  An Interested Visitor Writes:

This place is a nightmare! I removed my husband from it after one day here. They gave him bacon and sausage when he was on a salt-free diet. When I complained the next two meals consisted of a salty tuna salad, followed by a salted hamburger. Then, when I remarked that he wasn't urinating, they did a bladder scan and reported that there was 0 ml of urine in his bladder. I told the attendant that the reading was not accurate. Fortunately, she redid the scan and there were over 900 ml of urine! She obviously didn't know what she was doing. I could go on and on with all of my complaints, but I won't. This place is a death trap. Do not go here. Look up their ratings online and noTe that many other people have had similar bad experiences.



11/21/2012  -  An OurParents User Writes:

Heritage Hall South is an average sized, for profit, nursing home with 122 beds based in Agawam, MA. At last check, the facility had 109 residents indicating that it is 89% occupied which is about average within the state of Massachusetts. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Heritage Hall South, was 2 stars, which is a lower rating than 70% of nursing homes in Massachusetts. Important to note that this facility has recently detriorated and has gone from 3 stars to 2 stars.
We have compared the detailed Medicare data for Heritage Hall South with other senior care providers in Massachusetts. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 10/28/2011.
To view the full report for this facility, and to understand more about its Medicare rating, go to here



01/15/2012  -  An OurParents User Writes:

Physical Therapy room is small. Do not have phyical therapy plans. I had to go to the nursing home every morning to get my dad out of bed or they would have left him there until at least noon. They tried to give him pain medication without his consent. Many times his oxygen tank was empty while tube is in his nose.




Description of Heritage Hall South in AGAWAM, MA

Number of Beds : 122

Elevate your standard of living and experience quality rehab and respite services at Heritage Hall South in Agawam, MA. Heritage Hall South provides a low-maintenance lifestyle and the assistance seniors need to enjoy retirement. In this community, rehab and respite services are provided. For more information about assisted living at Heritage Hall South, call today.

Source: OurParents.com

Amenities

Parking & Transportation
  • Guest Parking
Security
  • 24 Hour Up and Awake Staff
  • Emergency In-Room Call System
  • Fire Sprinkler System
Personal Assistance
  • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
  • Sitting, Standing, Walking
  • Toileting
  • Medication Management
On-Site Therapy
  • Occupational Therapy
  • Physical Therapy
  • Speech Therapy