Coolidge House

(866) 653-9337

30 Webster St, BROOKLINE, MA


Services

  • Nursing Home

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance Yes
  • Subsidy Available No
Coolidge House
Work
30 WEBSTER ST
BROOKLINE
MA
2445
USA
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User Reviews

07/11/2013  -  An OurParents User Writes:

This is being written July 11th 2013.. My stay at coolidge in brookline ended last Fri. when I was forced to leave A.M.A. due to the awful conditions and treatment I encountered/received while a patient there.. the nurses for the most part were filthy in handling patients meds and equipment such as my tubing for my i.v. anti-biotics infusions. This continued throughout my stay in spite of my many times having pointed this out to the nursing staff there.. the food likewise was deplorable. whatever I ordered notwithstanding, I always receieved some other food stuff. Finally a male nurse named sean had the audacity of handling my oral medication with bare hands right in front of my visiting wife and 2 friends who also were my guests, who themselves are retired Medical Doctors. After I felt free to sign myself out without any prejudice being that Sean did what he did in front of witnesses. Thank you sean.. You will be repayed handsomely soon enough..I strongly advise anyone who chooses to go there anyway to not sign any agreement not to sue them for infractions .. they claim to handle whatsoever through internal mediation but the facts militate against this claim.. at no time was any serious consideration given to my concerns since the same staff were assigned to me continually throughout my stay unless I objected on time. if you trust to their cutesy smiles and sign off on your rights to sue they will treat you according to the fool that they will take you for.. the authorities will also ignore your pleas perhaps due to business powers controlling the region. I speak because before I left several persons there themselves or with family there quietly told me that they were having the same experience and that when a complaint had been filed they later found their family member badly beaten and so they learned not to complain and the bruising stopped.. I attempted to speak privately to the local police but they seemed afraid to take on the rehab.. be warned i beg you.. stay away .. keep your loved ones away... If you have any questions email me at [email protected] listen folks.. it really is that bad...



01/19/2013  -  An OurParents User Writes:

My sister, Donna, spent a 10 day rehab at Coolidge House after a hip replacement. The care she received was inconsistent. The physical therapy was excellent. The staff, cleanliness, and food was okay..., most of the time.
But, unfortunately there were many unpleasant issues; To begin with, most rooms are too small for two patients to maneuver around each other. Donna had to use the bathroom in the hallway, (serious cleanliness issue ), when she had a roomate. Several times the overnight CNA"s, (Certified Nursing Assistant) didn't respond to calls for 20 to 30 minutes. One night she was awaken by a CNA screaming at a patient because she soiled herself, Donna got out of bed, confronted the CNA, was screamed at as well , told to mind her own business and go back to her room. Her cell phone went missing for several hours one day, we tracked it with the ring tone to a locked storage room. The day of her discharge she was forced to wear pajamas home, because her street clothes were gone from the dresser, 2 pairs of pants and two tops.
Coolidge House maybe a good "Nursing Home", but provided questionable care for the physical and nursing rehabilitation required by Donna, who is just 60 years old, has all of her mental faculties and will resume her active lifestyle when she is fully recovered from the hip replacement.
This was, of course, Donna's experience, but her roomate also struggled to get the care she needed, but Like Donna, she had family there daily who could intervene, and we did, when things went wrong.



12/25/2012  -  An OurParents User Writes:

I was in for a knee replacement. They couldn't have taken better care of me. Very kind staff.



11/21/2012  -  An OurParents User Writes:

Coolidge House is a large, for profit, nursing home with 184 beds based in Brookline, MA. At last check, the facility had 155 residents indicating that it is 84% occupied which is about average within the state of Massachusetts. The provider accepts both medicare and medicaid programs, and provides resident and family counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Coolidge House, was 2 stars, which is a lower rating than 70% of nursing homes in Massachusetts.
We have compared the detailed Medicare data for Coolidge House with other senior care providers in Massachusetts. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is higher than average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 10/24/2011.
To view the full report for this facility, and to understand more about its Medicare rating, go to here



05/22/2012  -  An OurParents User Writes:

Coolidge House is an understaffed facility that is unable to provide long-term residents with adequate care. Week-ends are particularly problematic: no medical staff onsite, in fact very few staff at all. Basically residents are ignored for the week-end, with only the most basic of needs barely met. Activities on any day are extremely limited, and have been cut back. An activity might be someone playing bowling with each resident for 3 minutes...the rest of the hour, they sit and stare into space. Most recently we were told that they could not feed our mother soup (she is unable to eat anything but liquids right now) because they cut back on soup service. So she should starve? Find another facility if you love your relative.




Description of Coolidge House in BROOKLINE, MA

Number of Beds : 167

Move your loved one into Coolidge House, a warm, respect-filled rehab community, and get the best care available in Brookline, MA. Coolidge House helps seniors find the worry-free lifestyle they want. In this community, seniors have complete rehab services as well as a friendly, supportive community. Call today and discover how Coolidge House is the perfect fit for seniors requiring rehab services.

Source: OurParents.com

Amenities

Parking & Transportation
  • Guest Parking
Security
  • 24 Hour Up and Awake Staff
  • Emergency In-Room Call System
  • Fire Sprinkler System
Personal Assistance
  • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
  • Sitting, Standing, Walking
  • Toileting
  • Medication Management
On-Site Therapy
  • Occupational Therapy
  • Physical Therapy
  • Speech Therapy