Oak Knoll Healthcare Center

(866) 653-9337

9 Arbetter Dr, FRAMINGHAM, MA


  • Nursing Home
  • Skilled Nursing Facility

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Oak Knoll Healthcare Center
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User Reviews

03/07/2016  -  An OurParents User Writes:

This place is beautiful and clean. The CNA's are horrific! My brother is kept in soiled diapers in his urine for hours, he never gets attention to go to the toilet and he very rarely gets physical therapy! The nursing staff is horrendous. If I could

take him home I would but he is not dependent yet. Stay away
away from the staff as far as requests bease they will then igore your lover one even more. There is no caring nursing going on here!! If you like the place and how pretty it is good luck to you and your family.

10/12/2013  -  An OurParents User Writes:

This place should be named HELL HOLE.

The staff are rude and don't care about anything except for ending their shift. The staff is also disrespectful and non caring.

If you ever have a problem in this Hell Hole you will never receive any customer support.

Their lack of care almost caused my mother's death.

DON'T ever go here!!!!!!!!!!!!!!

Response: Oak Knoll Healthcare Center, a nursing home in Framingham, MA received a 2 out of 5 overall rating from CMS of the Dept of Health and Human Services on July 24th 2012. This score means that Oak Knoll Healthcare Center is rated below average overall based on health inspections, nursing home staffing and quality measures

07/18/2012  -  An OurParents User Writes:

I was especially impressed by the level of care as my Mother was declining.........The Nurses were very thoughtful on 2nd floor.long term:)

Response: You were mislead. They will lie about everything to make you believe they are doing good for you

03/29/2013  -  An OurParents User Writes:

Oak Knoll was a wonderful building. The staff truly cares about us, and always makes you feel like you are at home. Thank you Oak Knoll.

11/21/2012  -  An OurParents User Writes:

Oak Knoll Healthcare Center is an average sized, for profit, nursing home with 123 beds based in Framingham, MA. At last check, the facility had 104 residents indicating that it is 85% occupied which is about average within the state of Massachusetts. The provider accepts both medicare and medicaid programs, and provides resident and family counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Oak Knoll Healthcare Center, was 2 stars, which is a lower rating than 70% of nursing homes in Massachusetts.
We have compared the detailed Medicare data for Oak Knoll Healthcare Center with other senior care providers in Massachusetts. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 07/24/2012.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

07/23/2012  -  An OurParents User Writes:

I am thankful for the great care my family member has received in this facility and advice you to go and tour and form your own opinion. God bless!

07/19/2012  -  An OurParents User Writes:

A perfect place for the patients!

06/20/2012  -  An OurParents User Writes:

My Aunt was there as a patient. She had excellent care! The staff were always helpful. They met our every need during this stressful time in our lives. I would highly recommend this rehab/nursing home. It is clean and all staff are very happy to help you in any way they can.

02/16/2012  -  An OurParents User Writes:

My mother has been there for 3 years and this is a wonderful facility. Please note the previous reviews are from a person who lets just say "has issues which extend far beyond Oak Knoll." The staff are caring and the facility itself is beautiful. There have been some changes in staff recently which I believe are all for the better. I cannot say enough wonderful things about the facility and the care my mother receives.

Response: perhaps you only see what you would like to see there, my uncle was there this past year for several months and while nurses were attentive they were very busy and the daily care from aides was substandard,often he was unkempt, unclean and family had to hire someone from outside,eventually moved him back home.

09/28/2011  -  An OurParents User Writes:

not a place for a dependent patient. care is poor regarding walking,toileting and hydration,no fluids are offered other than at meals. patients are not toileted unless they can go themselves or are able to ask,this goes for walking also, aides are not supervised,do not know the care needs of the patients and are not aware of a nursing care plan or even know what this is. they are not encouraged to do anything for themselves and are allowed to be in urine for many hours at a time. the nurses are good but do not follow up with care plans and do not do any supervision.

Response: You sound crazy, Oak Knoll is a wonderful place. Instead of making any kind of valid arguement you just waste your time and keep writing bab thing. It's you in all of these poor reviews you even posted them at the same time. Grow up!!!

Response: You sound like an Oak Knoll employee who ignores any criticism or valid argument. This poster has explained very well a few of the numerous problems with this "wonderful place". If you don't agree with a truthful poor review maybe you should work somewhere else instead of casting stones.

Response: agreed!! Uncle had bad experience there, residents who are independent are well catered to but for weak,frail elders it is a poor place as they do not receive anywhere near the care needed.

03/04/2011  -  An OurParents User Writes:

Oak Knoll has a communication issue: they do not listen well and need to be told often of family members likes/dislikes,there is very little staff communication between members of staff. They also like to restrain patients for their convience when there is no safety reason to restrain a patient,they are not fans of the state requirement of "least restrictive measure"and do not attempt to enhance quality of life and they are very slow to respond to any alarm or call light. They have family meetings then ignore all the information/requests,say they didn't know something when it has been brought up over and over again. The nurse manager knows very little of what is going on with the patients or on the floor. When you ask to see a nursing care plan they put you off,when you ask an aide if they read nursing care plans they look at you blankly. I would not recommend this nursing home for any patient who cannot speak up for themselves. The more confused,frail patients get the least attention. The only good thing about this place is that it is clean.

Response: I have a family member at Oak knoll and I have yet to see patients restrained there, perhaps the people that are need it for their safety. Think outside the box.

Response: Then why did you leaved your loved one there?

Description of Oak Knoll Healthcare Center in FRAMINGHAM, MA

Number of Beds : 123

Residents appreciate the comfortable atmosphere of Oak Knoll Health Care Center, with its friendly staff and welcoming common areas. You'll find the following senior care solutions: rehab and respite. Reside at Oak Knoll Health Care Center and enjoy a relaxing lifestyle, where residents can enjoy conversation and meet new friends. With a full range of rehab and respite services, and with a warm, friendly staff, seniors feel right at home. Find the ideal services and amenities you need to live comfortably at Oak Knoll Health Care Center.

Source: OurParents.com

  • Fire Sprinkler System

Demographic Profile for FRAMINGHAM, MA, 01701


Male Population
Female Population
Median Age
42.8 Years
Average Household Income

Cost Of Living
Compared to the National Average

30% Above
Cost of Food
9% Above
41% Above
10% Above

Provided By EPA; Closer to 100 is better

Air Quality
43.5 / 100
Water Quality
43 / 100
Superfund Sites
10 / 100
Physicians per 100k

Annual Crime

Violent Crime
Property Crimes