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Milton Health Care
(866) 870-8878
Address:
1200 Brush Hill Rd
Milton, MA
Housing Types:
  • Nursing Home
  • Skilled Nursing Facility

Milton Health Care
Work
1200 BRUSH HILL RD
MILTON
MA
02186
USA
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User Reviews

02/05/2015 An Interested Visitor Writes: Milton Health Care is a "house of horrors". It was recommended by a social worker in a hospital where my brother was being released for several illnesses. As soon as we arrived by ambulance, a nurse pointed to a dark, smelly room that had decor from the 1800s. We did not see the admitting nurse until 2 hours after arrival. He did not receive his medicine on time, his meals 2 hours late, no vital signs taken on a daily basis. We talked to several nurses and was told that the turnaround of Nurses and CNAs were high, no one stays past 3 months. After 2 nights at Milton Health Care, we had him transferred to a better facility. We also found out that Milton houses many homeless people for the income. They go to the doctor with "injuries" and get recommended to Milton Health Facility where they stay for years. The food arrives cold and not enough to feed a child adequately. I am reporting them to the Attorney General office for investigation. Stay away from this facility. Its a scam for the insurance money.


10/28/2014 An Interested Visitor Writes: I have to say this place was like putting my husband in prison, after one week they stopped p.t even though he still needed it but not according to them, his sugar went from 110 to 330, he was surpose to get his pills at 9am never got them till after 11 it was always one thing after another poor poor


Response: Responding promptly to our patients and their family's needs is one of our first priorities. I am open and available to discussing your situation and finding a way to help resolve your concerns. I can be reached at our care center by calling (617) 333-0600.

Response: I have tried to contact the Administrator Shawn Neville and he hasn't returned any of my 3 phone calls.

06/24/2014 An Interested Visitor Writes: There is no place more dangerous for a patient to be than Milton Healthcare. If you love your friends and family members and want them to be safe and cared for by competent staff, DO NOT SEND THEM TO MILTON HEALTHCARE! The DON has run out all the competent and caring help, and the ADON has less than a year of clinical experience and irrelevant credentials (RNC is for labor and delivery, not rehab care??)... Ask the residents who experience this "care" every day... They will tell you the real deal.


03/24/2014 An Interested Visitor Writes: My dad had to go to a rehab after having a stroke and I wanted to stay local. I decided to tour a bunch of home, I was very impressed after meeting with their head guy Shawn. He took the time showed me around and really made me feel like my dad wold be in good hands. The building was much bigger then I thought and the nurses and staff took the time to ask me about my dad and it really made me decide to choose them. Although there are newer places Milton made me feel comfortable. My dad has been there for almost 2 months and he doesnt have any complaints. They are working with him to walk again and Im amazed at how much he has been able to regain.

Liked:
  • Care
  • Food
  • Staff
  • Management

    Response: This is quite an unusual review. I almost don't believe it is real. Anyone who stays there has very little good to say about it except the front desk receptionist is a gem and brings in her own decorations for Christmas.

    Some of the nurses don't speak English well because of the mixed population of Haitians and English speaking consumers.

    Response: The administrator Shawn Neville has not taken or returned any of my phone calls.
    They promised to pay for my taxi back and forth to a very important appointment with my surgeon.He was going to allow me to get out of my wheelchair and start walking again.
    I was supposed to be transferred in a chair car.
    The night before my appointment I double checked that they had the chair car scheduled for my early morning transport. They did not. The head nurse on 3A was absolutely no help at all. They had the paperwork when I arrived. I also checked to make sure they had the right time listed.
    Lots of yeses to those questions.
    The nurse, Justine said she could not and would not schedule transport without a faxed copy from the surgeon. I contacted the hospital to see what could be done. They said yes, the appointment correct but the doctors office was closed.
    I tried to get Justine to talk to the hospital scheduler on the phone but she refused.
    She absolutely had no compassion for my situation. This was the most important day of the 3 months I spend in a wheelchair while my bones healed from an accident. She was cold and did not even say sorry or what could have happened to the schedule book.
    I had learned to transfer to a car with no help from PT. My only option was to call a taxi. When I returned, they promised to pay the $70 I spent on the taxi. I decided this was not the place I wanted to receive PT. If the way they keep their patients is by not letting them see their doctor, this sad.
    When I said I was leaving, they called the police and strapped me to an ambulance bed and sent me by ambulance to a local hospital for a psych evaluation.
    Why hadn't they used that ambulance to take me to my appointment? Of course they determined I was not crazy, but they did not test Justine for sanity.
    And now that I can walk and brought them the receipts for the taxi, they refused to pay and lied that they had even offered me that.

    05/17/2013 An Family Member of Current/Past Resident Writes: The head nurse is very unprofessional. They give u a tour and it's filled with lies. I talked with several patients who warned me that if my family member goes there that we would be back with numerous complaint, sure enough we were. Then there true colors showed, they were yelling at us like we were children.In short, this place should b shut down.


    Response: And abusive parents too.

    04/02/2013 An Family Member of Current/Past Resident Writes: DO NOT SEND YOUR LOVED ONES THERE.THEY ARE HEARTLESS,LAZY,MEAN,AND RUDE.AMONG ALOT OF OTHER THINGS.THEY ALSO NEED TO LEARN ENGLISH.THEY MADE ME SICK WITH THEIR KJGIFPIUFUYOFTYYUGFOYUFU.WHAT THE HELL ARE YOU SAYING.AND THEY COULD NOT UNDERSTAND YOU EITHER.THEY NEED TO BE REPORTED AGAIN,YES AGAIN.....


    04/02/2013 An Family Member of Current/Past Resident Writes: The place is awful.They do not care about your parents.They can hardly speak english and very slow to help in any way.Wish I never put my poor mother in there.It was depressing and smelled.I hope my mother haunts them at night for the way they were to all of them.They should be ashamed and closed down!!!!!!!!!!


    12/09/2012 An OurParents User Writes: My dear friend was sent to Milton Health Care for rehab about two years ago. There she was warehoused for two months. Despite my pleadings, they would not discharge her. This was the beginning of a long decline in her condition, from which she never fully recovered. She is now wheelchair bound and treated very well in another facility. Some details: she was forced to undress and go to bed in the late afternoon. Her television did not work. In all the evenings I visited, no staff members ever looked in on her or showed the slightest interest in her. At one point there were some big, black flies buzzing around in her room. For days no one bothered to get rid of them. The "decor" of the rooms was dark and depressing, with torn wallpaper. One day we met another patient who had been abandoned there by her family a year earlier. She was bright and alert, but miserable. She confirmed every one of our suspicions about the place. I would dissuade ANY family member from placing a loved one in their care.


    12/09/2012 An OurParents User Writes: My dear friend was sent to Milton Health Care for rehab about two years ago. There she was warehoused for two months. Despite my pleadings, they would not discharge her. This was the beginning of a long decline in her condition, from which she never fully recovered. She is now wheelchair bound and treated very well in another facility. Some details: she was forced to undress and go to bed in the late afternoon. Her television did not work. In all the evenings I visited, no staff members ever looked in on her or showed the slightest interest in her. At one point there were some big, black flies buzzing around in her room. For days no one bothered to get rid of them. The "decor" of the rooms was dark and depressing, with torn wallpaper. One day we met another patient who had been abandoned there by her family a year earlier. She was bright and alert, but miserable. She confirmed every one of our suspicions about the place. I would dissuade ANY family member from placing a loved one in their care.


    12/09/2012 An OurParents User Writes: My dear friend was sent to Milton Health Care for rehab about two years ago. There she was warehoused for two months. Despite my pleadings, they would not discharge her. This was the beginning of a long decline in her condition, from which she never fully recovered. She is now wheelchair bound and treated very well in another facility. Some details: she was forced to undress and go to bed in the late afternoon. Her television did not work. In all the evenings I visited, no staff members ever looked in on her or showed the slightest interest in her. At one point there were some big, black flies buzzing around in her room. For days no one bothered to get rid of them. The "decor" of the rooms was dark and depressing, with torn wallpaper. One day we met another patient who had been abandoned there by her family a year earlier. She was bright and alert, but miserable. She confirmed every one of our suspicions about the place. I would dissuade ANY family member from placing a loved one in their care.


    12/09/2012 An OurParents User Writes: My dear friend was sent to Milton Health Care for rehab about two years ago. There she was warehoused for two months. Despite my pleadings, they would not discharge her. This was the beginning of a long decline in her condition, from which she never fully recovered. She is now wheelchair bound and treated very well in another facility. Some details: she was forced to undress and go to bed in the late afternoon. Her television did not work. In all the evenings I visited, no staff members ever looked in on her or showed the slightest interest in her. At one point there were some big, black flies buzzing around in her room. For days no one bothered to get rid of them. The "decor" of the rooms was dark and depressing, with torn wallpaper. One day we met another patient who had been abandoned there by her family a year earlier. She was bright and alert, but miserable. She confirmed every one of our suspicions about the place. I would dissuade ANY family member from placing a loved one in their care.


    11/21/2012 An OurParents User Writes: Milton Health Care is an average sized, for profit, nursing home with 160 beds based in Milton, MA. At last check, the facility had 145 residents indicating that it is 91% occupied which is about average within the state of Massachusetts. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Milton Health Care, was 3 stars, which is a better rating than 48% of nursing homes in Massachusetts. Important to note that this facility has recently improved and has gone from 2 stars to 3 stars.
    We have compared the detailed Medicare data for Milton Health Care with other senior care providers in Massachusetts. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 02/28/2012.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here


    Response: This is all lies.
    This is what you will find on the www.mass.gov site.

    Milton Health Care was given a 1 star overall rating by The Centers for Medicare and Medicaid Services (CMS) [1], placing it among the lowest 20% of nursing homes in Massachusetts. It also received a 1 star rating for Health Inspections, a 3 star rating for Quality Measures, a 3 star rating for Nursing Staffing and a 3 star rating for RN's Only.

    Milton Health Care has 160 beds making this nursing home larger than the Massachusetts state average of 114. The average number of beds per nursing home in Norfolk County is 115. Additionally, the 154 residents at Milton Health Care are more than than the average state nursing homes population of 99, and is more full at 96% than the 87% occupied average Massachusetts nursing home. At the county level, Norfolk County averages 97 residents per nursing home, for an average 86% occupation rate.

    Milton Health Care is located at 1200 Brush Hill Road in Milton, Massachusetts 02186. The phone number to contact this nursing home is (617) 333-0600. The federal provider number for Milton Health Care is 225274. This nursing home accepts patients covered by both Medicare and Medicaid. The owner of Milton Health Care does not own any other nursing homes, and is registered as a for profit - partnership.

    Response: Much of the population there are long term homeless people who were "hurt" and needed a more comfortable bed than the shelters provide.


    Description of Milton Health Care in Milton, MA

    Number of Beds : 160

    Milton Health Care, located in Milton, Massachusetts provides the following services: Nursing Home and Skilled Nursing Facility. It accepts the following payment methods: Medicare and Medicaid. Milton Health Care has received 2 stars from Medicare and an average user review rating of 2 stars. Milton Health Care has a very good hospital, Milton Hospital Inc, located nearby, which scored a 81 out of 100 in its most recent Medicare review. The Milton Health Care's nearest hospital is 0 miles away. The zipcode (02186) in Massachusetts, where Milton Health Care is located, has an above average safety rating based on recent crime statistics. A more detailed description of the types of care for Milton Health Care can be found here.

    Milton Health Care is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

    Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

    Also, Milton Health Care is a skilled nursing facility (SNF). It is primarily engaged in providing skilled nursing care and related services for residents who require medical or nursing care; or rehabilitation services for the rehabilitation of injured, disabled, or sick persons.

    Skilled nursing facilities cater to patients who either need short-term rehab while recovering from surgery; or require long-term nursing and medical supervision. Skilled Nursing facilities are very often associated with area hospitals.

    Source: SNAPforSeniors, Inc.

    Amenities

    Security

  • Fire Sprinkler System
  • For more information about Milton Health Care call (866) 870-8878 to speak with a local Care Advisor


    Demographic Profile for Milton, MA,02186

    Annual Crime
    02186 Avg.
    Violent Crime 1 4
    Property Crime 1 4
    Weather Conditions
    Average High Temperature ° F
    Average Low Temperature ° F
    Rainy Days 36%
    Average Rainfall 0 inches
    Average Snowfall 0 inches
    Environment
    Provided By EPA; Closer to 100 is better
    Air Quality 26.9 / 100
    Water Quality 35 / 100
    Superfund Sites 10 / 100
    Physicians per 100k 414.4
    Cost Of Living
    Compared to the National Average
    Overall 54% Above
    Cost of Food 10% Above
    Utilities 39% Above
    Miscellaneous 12% Above
    Education
    High School Graduate
    Associate Degree
    Undergraduate Degree
    Graduate Degree 22.03%
    People
    Male Population 47.74%
    Female Population 52.26%
    Median Age 40.2 Years
    Average Individual Income
    Average Household Income $101,632
    Population Change
    Religions Breakdown of religious affiliations in Milton MA
    Percent Religious 68.81%
    Catholic 54.03%
    Other Christian 5.19%
    Jewish 5.13%
    All Other 4.48%
    Race
    Breakdown of ethnicities in Milton MA
    White  84.4%
    Black  10%
    Asian  2%
    Hispanic/Latino  1.7%
    Multiracial  1.4%
    Other  0.3%

    Please Note Zip code-level crime information is provided by U.S. Census data. OurParents ALWAYS recommends that you visit the facility and check with local law enforcement authorities, and draw your own conclusions about the safety of any given care provider and area.