Brigham Manor Nursing & Rehabilitation Center

(866) 653-9337



  • Nursing Home
  • Short Term Care: Rehabilitation, Respite

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance Yes
  • Subsidy Available No
Brigham Manor Nursing & Rehabilitation Center
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User Reviews

04/22/2018  -  An Interested Visitor Writes:

Most horrible experience ever if your family member is important to you as Is ours you will we consider sending them even if this is the last place on earth. The nursing supervisor is totally out of control at Team meetings she throws coffees across the room. The first shift staff most of them are totally senseless on how to care for elders my loved one sat there for hours in s*** not just regular daily but hours of not being changed sitting in the ammonia smelling soiled bed linen. Beds are not changed places not clean food is passed out with unsanitary hands the food is cold the administrator sits on Facebook all day in the office patients are neglected several reports have been made and nothing has been done about it patients are neglected several reports have been made and nothing has been done about it I've been asking for feedback again nothing is done about it I have been trying to get answers for weeks I place many complaints in the right areas including ombudsman still no progress It's about time I put my foot down and take my loved one out of there before they kill our family. What such a delicate situation in many meetings still nothing accomplished it just keeps getting worse bed sores not feeding them correctly I even walk down the hallway to hear them doing a med count and noticed that one of the nurses said to the other nurse they're supposed to be this many did you not give him this and the other Nurse p
Said I think I did so that the nurse that was checking the meds said I guess we'll just throw this one away. This is some serious stuff, and I can see its not only going on with my mother I witness this stuff daily and I've also witnessed another roommate be gotten up out of her bed in the morning routine in a soiled attire be placed in her chair push down to the dining room and then cleaned up after lunch a total of almost 8 hours sitting in soil close. I am so beside myself I am not sure what to do I am not sure who to call but I'm going public with this enough is enough these are our loved ones these are our families if this was your family would you want me to treat them like that

08/29/2016  -  An Interested Visitor Writes:

What an awful place to have people who cannot speak for themselves be placed their by their relatives. Dingy dated and depressing. Bathrooms are too small to adequately clean anyone. Not a safe place. No place to walk without bumping into carts wheelchairs and bumping into people walking in narrow corridors. Food! Junk. Mostly carbohydrates, little fresh fruits or vegetables for anyone. Everybody looks like they get the same gpfoods even if they weigh over 300 pounds or 100 pounds. The staff try to work with a smile but you can see they are also concerned with the poor facilities and the look of everything looking so dingy for patients and guests who visit them. There is not a nice visiting area to chat or walk around with patients. Why is this place still receiving federal funds ? Why are we putting elders in these places??

  • Staff

    Response: Dingy,Depressing and Smells! This place does not have amenities for residents, residents have to do rehab in the hall since there is no where to walk. Residents must go down the hall to shower since there is no shower near their room. Rooms are crowded and residents fall frequently. Everyone gets the same food regardless of medical condition. Residents are left in their beds without being cleaned on a timely manner. Residents are not engaged and very limited activities for socialization.
    This place is not clean and needs major renovation.

    04/19/2016  -  An OurParents User Writes:

    Anyone praising this "facility" obviously works there or is getting a kickback. 100% agree with the comments the place is depressing, lacking in staff and the food is horrendous. My father ended up there and no one seemed to know how to care for him. If he spoke up or refused meds they just shipped him off the the geriatric psych unit at a hospital many miles away. after the 3rd time I refused to have him go back (I had been on a wait list for another facility). Thankfully he got into the other facility and never a problem. Sadly he passed last fall - but Brigham Manor is a pit.

    04/05/2016  -  An OurParents User Writes:

    Poor in every category. Your organization should be embarrassed to recommend them to anyone!

    Response: Agree 100%

    Response: This place is not fit to house a pet let alone a loved one! Residents are neglected in their own waste. Food is deplorable! No place for residents to have recreation. Bathrooms are too small and have no showers and residents have to use a shower in the hall! Staff is not responsive and residents are not engaged and left in their rooms most of the time.

    09/26/2012  -  An OurParents User Writes:

    Wonderful care. The only place to go in Newburyport!

    Response: No doubt a staff member wrote this. No explanations why this place is so wonderful. Hmm

    Response: Dirty, dingy, dilapidated and lacking in customer service. Wouldn't put a pet here let alone someone needing service. It is A all right - A for Appalling!

    Response: You say this is a wonderful place? YOu must be deaf and blind during your visit. Did you see people just sitting there and laying in their beds with no interaction? Did you see patients not being attended to in a timely manner? Did you see everyone having the same slop for a meal? Did you see that the residents have no place to for recreation or rehab and the only place they can walk is up and down the hall? Did you see that the place is dirty and needs paint and updating?
    Take off your blinders! I am sure you wouldn't want to be in a dump like this yourself for for your loved one!

    07/09/2013  -  An OurParents User Writes:

    I visited this dump today and we are pulling my mother out of it as soon as we can find another facility. There was ONE nurse on duty for the ENTIRE FLOOR and she was unpleasant and obviously unhappy. There were only two nurses aides for the entire floor on duty. It is dated, dirty, ugly, and cramped. The rooms are tiny and this converted Newburyport Mansion has not been updated for 20 years. The halls are tiny and there is just ONE central room on the floor for residents to escape to. It is the last place I though my mom would end up and I am going to see to it she is moved as quickly as possible. She cried to me today and it broke my heart. She knows nursing homes as she was a volunteer in one for 10 years, and ran a 5 star hotel herself in the glory days. Her meal tonight has ice cold onion rings on the plate. No nutritional value except for canned sweetened orange slices. I hope to die well before I am ever faced with this sorry reality. This is the THIRD nursing home in this area we have put her in (actually it is my crazy sister who did so) We are appalled. The other reviews are OBVIOUSLY by those who have no family members here.

    Response: Shabby, depressing, inattentive nursing staff with don't respond quickly to alarms or patient requests. Poor food and patients all get the same food regardless of dietary restrictions. Very limited activities for patients. Patients are in rooms that are crowded and dirty. Pets in kennels have better conditions than this deplorable place! Should be shutdown by Medicare!

    Response: Dumping ground for elderly who can only afford Medicare! The most depressing facility I have ever seen!!!

    11/21/2012  -  An OurParents User Writes:

    Brigham Manor Nursing & Rehabilitation Center is a small, for profit, nursing home with 64 beds based in Newburyport, MA. At last check, the facility had 62 residents indicating that it is 97% occupied which is about average within the state of Massachusetts. The provider accepts both medicare and medicaid programs, and provides resident and family counseling services.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Brigham Manor Nursing & Rehabilitation Center, was 4 stars, which is a better rating than 76% of nursing homes in Massachusetts. Important to note that this facility has recently detriorated and has gone from 5 stars to 4 stars.
    We have compared the detailed Medicare data for Brigham Manor Nursing & Rehabilitation Center with other senior care providers in Massachusetts. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is lower than average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 04/05/2012.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here

    Response: This place needs rehabilitation and looks like something like a third world prison for elderly and the disabled. It is a disgrace!

    Response: This facility is substandard in every way. It needs major renovation since it does not have facilities to care for sick elderly. There is recreation area, no library, crowded depressing rooms with crowded small bathrooms that 4 people share! Food is cheap and terrible and everyone gets the same regardless of medical needs. Residents are not attended to in a timely manner. This place needs to be shut down

    Response: The previous review seems like it is written by the owners! All you have to do is visit there and see how awful this place is - like a jail for elderly!

    Response: It's nothing but a neglecting each patient horrific trafficking staff that do nothing for these elderly don't believe everything you read go see it for yourself pictures are a thousand words.

    Description of Brigham Manor Nursing & Rehabilitation Center in NEWBURYPORT, MA

    Number of Beds : 64

    For seniors who wish to stay in their own homes, Brigham Manor Nursing Rehabilitation is available every day with a wide-range of services. Providing a variety of helpful elder services, such as medication reminders, light housekeeping, and groooming assistance, in-home care professionals are available around-the-clock. Brigham Manor Nursing Rehabilitation also provides assisted living, in-home care and rehab. This welcoming assisted living community supplies help when necessary with the goal of providing the services that help seniors stay as autonomous as possible. Why choose assisted living? Studies reveal that living near peers and participating in social activities leads to a more fulfilling life. With assisted living, you'll find senior-friendly living options and a dedicated staff. Communities have additional services that include 24-hour supervision and security, emergency response systems, access to licensed nursing care, chef-prepared meals, and assistance with grooming, dressing, and bathing. Housekeeping, laundry, social programs, and local transportation are usually provided, too. Some seniors, as they age and begin to need assistance, simply do not wish to leave the place they’ve called home for many years. Sometimes they bought their dream home upon retirement. Sometimes it is the house where they raised their children and watched their families grow up. For them, the walls and floors resonate with memories. A caring, in-home staff understands this and is dedicated to making seniors as comfortable and as satisfied as they can possibly be. Services are available twenty-four-hours a day, seven days a week. Home care includes various medical and non-medical support services. For many seniors, home care allows them to stay independent for as long as possible. An assisted living community provides help when necessary with the goal of supplying the services required to stay as autonomous as possible. In-home care is an option for seniors when they need it. Care professionals will bring their expertise and experience to your home. This choice is perfect for those who would like to stay in their homes but who need some help with the daily activities of living. These services, available 24 hours a day, every day, are paid for by the individual or through public and private funding sources, such as Medicare and/or Medicaid. For help with your questions about Brigham Manor Nursing Rehabilitation, call a care advisor today.



    Parking & Transportation
    • Guest Parking
    Community Services
    • Activity Director
    • Beautician/Barber
    • Clubhouse/Meeting Rooms
    • Computer/Internet Access
    • Housekeeping
    • Laundry Service
    • Maintenance Director
    Dining Options
    • Breakfast
    • Lunch
    • Dinner
    • Snack
    • Restaurant Style
    • Family Style
    • Room Service as Needed
    • Ethnic Meals
    • Gluten-Free
    • Kosher Meals
    • Low Sugar
    • Low Sodium
    • Vegetarian
    • 24 Hour Controlled Access
    • 24 Hour Up and Awake Staff
    • Door Alarms (for exit seekers)
    • Emergency In-Room Call System
    • Fire Sprinkler System
    Personal Assistance
    • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
    • Catheter Management
    • Foot Care
    • Sitting, Standing, Walking
    • Toileting
    • Medication Management
    Behavioral Support
    • Hits, Kicks, or Acts Physically Aggressive
    • Yells, Curses, or Acts Verbally Aggressive
    • Does Not Sleep Through the Night
    • Becomes Disoriented (e.g. Sundown Syndrome)
    • Paces or Rummages Habitually
    • Seeks exit or Tries to Leave
    • Wanders
    • Needs Prompting for Their Personal Care
    Special Health Conditions
    • Arthritis
    • Asthma
    • Breathing Support with Oxygen
    • Broken Bones
    • Cancer
    • Colostomy or Urostomy
    • Depression
    • Emphysema or Other Lung Disease (COPD)
    • Heart Disease or Heart Failure
    • Immune Deficiency
    • Management of a Feeding Tube
    • Monitored Intake of Food and Liquids
    • Osteoporosis
    • Stroke
    • Tendency To Fall
    • Diabetic Diet
    • Oral Medication
    • Insulin Injection Self-Administered
    • Insulin Injection Staff-Administered
    On-Site Therapy
    • Occupational Therapy
    • Physical Therapy
    • Restorative Therapy
    • Speech Therapy
    Memory Care Services
    • Family Members Able to Join at Mealtime
    • Family Members Able to Participate in Care Plan
    • Regular Assessments by Interdisciplinary Staff
    • Daily Planned Recreational and Social Activities
    • Activities Tailored to Residents’ Abilities
    • Dementia Stage 1
    • Dementia Stage 2
    • Dementia Stage 3
    • Dementia Stage 4
    • Dementia Stage 5
    • Dementia Stage 6
    • Dementia Stage 7