Coyne Healthcare Center

(866) 653-9337

56 Webster St, ROCKLAND, MA


  • Nursing Home

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits Yes
  • Long Term Care Insurance Yes
  • Subsidy Available No
Coyne Healthcare Center
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User Reviews

11/21/2012  -  An OurParents User Writes:

Coyne Healthcare Center is an average sized, for profit, nursing home with 110 beds based in Rockland, MA. At last check, the facility had 96 residents indicating that it is 87% occupied which is about average within the state of Massachusetts. The provider accepts both medicare and medicaid programs, and provides resident and family counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Coyne Healthcare Center, was 5 stars. Only 23% of nursing homes have 5 stars in Massachusetts. Important to note that this facility has recently improved and has gone from 4 stars to 5 stars.
We have compared the detailed Medicare data for Coyne Healthcare Center with other senior care providers in Massachusetts. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is higher than average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 08/22/2012.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

Response: 2016 the facility is now called Webster Park.

Response: No parking at this facility

Response: 2016 facility now called Webster Park.
Still the same problems. Not enough help unless the Dept. of Public Health shows up then everyone has to come in and flood the place. Parking.There is none.How they were able to add on to this building is
disturbing. Not a suitable location and no parking. Very difficult to get to front door, especially if handicapped.

Response: 2016 they management wants to make a difference. If your lazy, and don't have any compassion or just don't care, don't apply here. They have a reputation for wanting to do the right thing, and if you want to hide and ignore the residents, they will fire you.

Response: 2016- residents food trays are always lacking items that are on their slip. No creamers, no sugar, no utensils, food mix ups. Needs to be overhauled!

Response: 2016 Wish Coyne still owned the place. A bozo as Administrator at Webster Park. He knows nothing about running a nursing home, and has no people skills.Place has gone downhill quick. Don't know how they intend to run the new addition when they can't manage this place.

Response: 2017 new addition not opened yet. Can't get enough help. Old building operating on a shoe string. They have to use a temp agency to fill positions at the nursing home. This place is a dump

06/19/2012  -  An OurParents User Writes:

The staff provided my uncle with the best care I could find. Having to make a decision to place him was difficult, but if he had to be anywhere I am happy it was Coyne. Their staff care and go above an beyond to make the patient and family feel comfortable. I highly recommend this community to anyone in need of placement, short or long for a loved one.

Response: The facility is now called Webster Park.
Lacks in activities, no parking, and food is horrible.

Response: Lacks on things to do. No outside entertainment. Use staff to entertain to save money. Cheap outfit

Response: Mostly processed foods. No fresh fruit or vegetables.

Response: No foods for diabetics. Nothing healthy
Processed junk food

Response: Admissions process is a joke. Tour the facility when Kristen has left for the day.
See for yourself. Nasty place

Response: Kristen is never there. Take a tour for yourself, she tends to stretch the truth. Look and see for yourself. Food is disgusting. Activities is lacking. No field trips out of the bldg. Always bringing in the dog from another nursing home down the street. No creative ideas for activities. Need dementia training and schooling on how to motivate the residents. On line course isa joke and their activities staff are lazy.

Response: Take a tour when Kristen has left for the day. She didn't know a thing about the facility. She was putting the place down, telling me to wait to the new building is opened. I can't believe she works in admissions. WOW!

Response: Food Dept. - Never any food on floors. The staff has to contact the kitchen several times during the day & night requesting items. Not stocked. No toaster oven. No toaster. No bread. No sandwiches. Lacking in condiments & utensils. Blind leading the blind.

Response: 2016- If food is brought up from kitchen it is never refrigerated, unless staff is going to snack on it. Milk is warm, and they will serve it hours later when it should be thrown out. Nurse managers are just as lazy as the nurses. Understaffed big time.
Always have to keep on top of things yourself. You can't rely on them for anything. Don't ask to save your food, as it is never refrigerated & staff picks at your food with their dirty hands

04/10/2012  -  An OurParents User Writes:

Very caring staff.

Response: November - 2016

Webster Park Rehab & Skilled Care -
Maybe building an addition, but they lack help. They can't manage one bldg how can they manage another? Food is cold & repetitive. Chicken or fish everyday. The blind leading the blind. Management lacks the skills and commonsense to run an effective & efficient nursing home.

Response: 2017- RUN RUN RUN


Description of Coyne Healthcare Center in ROCKLAND, MA

Built In 1969 , Number of Beds : 110

The staff at Coyne Healthcare Center is ready to provide personalized in-home care whenever your loved one needs assistance. Providing a variety of helpful elder services, such as medication reminders, light housekeeping, and groooming assistance, in-home care professionals are available around-the-clock. Some seniors, as they age and begin to need assistance, simply do not wish to leave the place they’ve called home for many years. Sometimes they bought their dream home upon retirement. Sometimes it is the house where they raised their children and watched their families grow up. For them, the walls and floors resonate with memories. A caring, in-home staff understands this and is dedicated to making seniors as comfortable and as satisfied as they can possibly be. Services are available twenty-four-hours a day, seven days a week. Home care includes various medical and non-medical support services. For many seniors, home care allows them to stay independent for as long as possible. For seniors who prefer to remain in their own homes, Coyne Healthcare Center care providers are available every day with a wide-range of services. In-home care is an option for seniors when they need it. Care professionals will bring their expertise and experience to your home. This choice is perfect for those who would like to stay in their homes but who need some help with the daily activities of living. These services, available 24 hours a day, every day, are paid for by the individual or through public and private funding sources, such as Medicare and/or Medicaid. For more information about assisted living at Coyne Healthcare Center, call today.



Parking & Transportation
  • Guest Parking
Community Services
  • Activity Director
  • Beautician/Barber
  • Chapel/Religious Services
  • Designated Family Visiting Area
  • Housekeeping
  • Laundry Service
  • Maintenance Director
  • TV/Media Room
Dining Options
  • Lunch
  • Breakfast
  • Dinner
  • Snack
  • Restaurant Style
  • Low Sugar
  • Low Sodium
  • Door Alarms (for exit seekers)
  • Emergency In-Room Call System
  • Fire Sprinkler System
Personal Assistance
  • Foot Care
  • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
  • Catheter Management
  • Sitting, Standing, Walking
  • Toileting
  • Medication Management
Behavioral Support
  • Hits, Kicks, or Acts Physically Aggressive
  • Yells, Curses, or Acts Verbally Aggressive
  • Does Not Sleep Through the Night
  • Becomes Disoriented (e.g. Sundown Syndrome)
  • Paces or Rummages Habitually
  • Seeks exit or Tries to Leave
  • Wanders
  • Needs Prompting for Their Personal Care
Special Health Conditions
  • Arthritis
  • Asthma
  • Breathing Support with Oxygen
  • Broken Bones
  • Colostomy or Urostomy
  • Depression
  • Developmental Disabilities
  • Emphysema or Other Lung Disease (COPD)
  • Heart Disease or Heart Failure
  • Management of an I.V.
  • Management of a Feeding Tube
  • Monitored Intake of Food and Liquids
  • Osteoporosis
  • Stroke
  • Tendency To Fall
  • Diabetic Diet
  • Oral Medication
  • Insulin Injection Self-Administered
  • Insulin Injection Staff-Administered
On-Site Therapy
  • Dental Care
  • Eye Care
  • Mental Health Counseling
  • Occupational Therapy
  • Physical Therapy
  • Restorative Therapy
  • Speech Therapy
  • Support Groups for Patients
  • Support Groups for Families or Caregivers
Memory Care Services
  • Family Members Able to Join at Mealtime
  • Family Members Able to Participate in Care Plan
  • Specialty Trained Staff
  • Safe Wandering Areas
  • Regular Assessments by Interdisciplinary Staff
  • Environment That is Easy to Navigate
  • Daily Planned Recreational and Social Activities
  • Activities Tailored to Residents’ Abilities
  • Dementia Stage 1
  • Dementia Stage 2
  • Dementia Stage 3
  • Dementia Stage 4
  • Dementia Stage 5
  • Dementia Stage 7