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Landmark At Monastery Heights

(866) 827-4997

110 Monastery Ave, West Springfield, MA


  • Assisted Living
  • Senior Community
  • Alzheimer's Care

Payment Options

  • Medicare No
  • Medicaid Yes
  • Veteran's Benefits Yes
  • Long Term Care Insurance Yes
  • Subsidy Available No
Landmark At Monastery Heights
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User Reviews

11/07/2014  -  An OurParents User Writes:

I worked there and very poor care but they pretend to care. They are always short staffed and management is uncaring to this situation and does not want to deal with anything that matters. I would never put my loved one there. When i left the kitchen budget was cut and there at times was not enough food to feed the residents a mm d the kitchen staff was scrambling to makr meals. Terrible misrepresentation.

Description of Landmark At Monastery Heights in West Springfield, MA

Built In 2001 , Number of Beds : 105

Landmark At Monastery Heights, located in West Springfield, Massachusetts provides the following services: Assisted Living, Senior Community, and Alzheimer's Care. It accepts the following payment methods: Medicaid and Veteran's Benefits. Landmark At Monastery Heights has an average user review rating of 1 star. Accommodations at Landmark At Monastery Heights, start at $2,600 a month. Landmark At Monastery Heights has a very good hospital, Baystate Medical Center, located nearby, which scored a 94 out of 100 in its most recent Medicare review. The Landmark At Monastery Heights's nearest hospital is 1 miles away. The zipcode (01089) in Massachusetts, where Landmark At Monastery Heights is located, has a below average safety rating based on recent crime statistics. A more detailed description of the types of care for Landmark At Monastery Heights can be found here.

Landmark at Monastery Heights is an assisted living facility. Assisted living facilities are an apartment-style habitat designed to focus on providing assistance with daily living activities. They provide a higher level of service for the elderly which can include preparing meals, housekeeping, medication assistance, laundry, and also do regular check-in's on the residents. Basically, they are designed to bridge the gap between independent living and nursing home facilities. When thinking about how to pay for care, assisted living facilities are generally less expensive than nursing homes, if assisted living is a viable option for your loved one.

Also, Landmark at Monastery Heights is a Senior Community. Senior communities are for seniors who can take care of themselves. It is often a set of apartments in a variety of sizes from studios to large two bedrooms, where seniors live independently, but may receive additional services like transportation, pools, a convenience store, bank, barber/beauty shop, resident laundry, housekeeping, and security, are all services and amenities that may be provided there.

Also, Landmark at Monastery Heights facility provides Alzheimer's care. This means it has special safeguards for wandering seniors, and caregivers are trained in handling dementia behaviors.

Source: SNAPforSeniors, Inc.

We are a supportive community for seniors that fosters and encourages independence through the promotion of good health, an active lifestyle, and personalized care services. Set on 18 acres of beautiful grounds with spectacular views and historic charm. We offer wellness programs, 24-hour staff, 3 daily meals and a wonderful activity program.


Parking & Transportation
  • Access to Public Transportation Nearby
  • Transportation Provided by Facility
  • Resident Parking
  • Guest Parking
Languages Spoken
  • English
  • Spanish
  • Dogs
  • Cats
  • Birds
Community Services
  • Activity Director
  • Beautician/Barber
  • Chapel/Religious Services
  • Clubhouse/Meeting Rooms
  • Computer/Internet Access
  • Concierge
  • Designated Family Visiting Area
  • Garden
  • Guest Dining
  • Housekeeping
  • Laundry Room(s)
  • Laundry Service
  • Library
  • Maintenance Director
  • Billiards/Pool Room
  • TV/Media Room
Housing Options
  • Studio or Efficiency Apartment
  • 1-Bedroom Apartment
  • Private Bedroom with Shared Bath
  • Air Conditioning
  • Cable Hook Up
  • Climate Control Thermostat
  • Microwave
  • Private Telephone Line
  • Wheel-In Shower
  • Walk-In Shower
  • Wheelchair Accessible
Dining Options
  • Breakfast
  • Lunch
  • Dinner
  • Snack
  • Restaurant Style
  • Ethnic Meals
  • Low Sugar
  • Low Sodium
  • 24 Hour Up and Awake Staff
  • Emergency In-Room Call System
  • Fire Sprinkler System
Personal Assistance
  • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
  • Catheter Management
  • Toileting
  • Medication Management
Behavioral Support
  • Does Not Sleep Through the Night
  • Becomes Disoriented (e.g. Sundown Syndrome)
  • Wanders
  • Needs Prompting for Their Personal Care
Special Health Conditions
  • Arthritis
  • Breathing Support with Oxygen
  • Colostomy or Urostomy
  • Depression
  • Emphysema or Other Lung Disease (COPD)
  • Heart Disease or Heart Failure
  • Monitored Intake of Food and Liquids
  • Osteoporosis
  • Stroke
  • Tendency To Fall
  • Severe Brain Injury
  • Oral Medication
  • Insulin Injection Self-Administered
On-Site Therapy
  • Audiology
  • Occupational Therapy
  • Physical Therapy
Memory Care Services
  • Family Members Able to Join at Mealtime
  • Family Members Able to Participate in Care Plan
  • Specialty Trained Staff
  • Safe Wandering Areas
  • Regular Assessments by Interdisciplinary Staff
  • Environment That is Easy to Navigate
  • Daily Planned Recreational and Social Activities
  • Activities Tailored to Residents’ Abilities
  • Dementia Stage 1
  • Dementia Stage 2
  • Dementia Stage 3
  • Dementia Stage 4
  • Dementia Stage 5
  • Dementia Stage 6

Demographic Profile for West Springfield, MA,01089


Male Population
Female Population
Median Age
40.2 Years
Average Household Income

Cost Of Living
Compared to the National Average

7% Above
Cost of Food
7% Above
40% Above
10% Above

Provided By EPA; Closer to 100 is better

Air Quality
17 / 100
Water Quality
67 / 100
Superfund Sites
52 / 100
Physicians per 100k

Annual Crime

Violent Crimes
Property Crimes
Owned and Operated By
Landmark Senior Living
Founders: Clifford F. Boyle
Established: 1985