Landmark at Monastery Heights

(866) 827-1020

110 Monastery Ave, West Springfield, MA


  • Assisted Living
  • Senior Community
  • Alzheimer's Care

Payment Options

  • Medicare No
  • Medicaid Yes
  • Veteran's Benefits Yes
  • Long Term Care Insurance Yes
  • Subsidy Available No
Landmark at Monastery Heights
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User Reviews

11/07/2014  -  An OurParents User Writes:

I worked there and very poor care but they pretend to care. They are always short staffed and management is uncaring to this situation and does not want to deal with anything that matters. I would never put my loved one there. When i left the kitchen budget was cut and there at times was not enough food to feed the residents a mm d the kitchen staff was scrambling to makr meals. Terrible misrepresentation.

Description of Landmark at Monastery Heights in West Springfield, MA

Built In 2001 , Number of Beds : 105

Landmark At Monastery Heights provides assisted living, independent living and memory care care services and living options for seniors. Assisted living, geared toward individuals who want to live with some level of independence but occassionally need a little assistance, is the fastest growing, long-term care option for seniors. Living in a senior community has many advantages. Research suggests that seniors who live near their peers and have a variety of social activities feel a greater sense of well-being. Assisted living provides senior-friendly homes and a welcoming staff. Other services you'll find include around-the-clock supervision and security, access to professional nurses, emergency call systems, help with daily living, and nutritious meals prepared by chefs. These communities typically provide linen service, housekeeping, transportation, and a calendar of social events. Independent living is designed for seniors who are self-reliant but who want to enjoy a low-maintenance life. Tailored for both individuals and couples, these senior communities are also known as retirement villages, 55+ communities, and senior apartments. Residents stay in private apartments or individual homes with a range of community amenities, services, and programs tailored just for seniors. You’ll enjoy your own space, so you can bring your favorite belongings, such as furniture and personal items. With independent living, residents won't have to worry about maintenance, mowing, or other chores associated with home ownership. Because independent living communities are intended for older adults who need little or no assistance, most do not offer medical care or supervision. You’ll find many social programs and community amenities, such as gardening, bridge, bingo, fitness programs, book clubs, and planned outings. Memory care offers the highest level of support, consistent memory enrichment programs, and increased security for your loved one. Memory care is different from the care provided in assisted living, requiring a staff that is trained in memory care. Residents live in private or semi-private studio homes with twenty-four-hour supervision. Three nutritious meals a day plus snacks are provided, as well as housekeeping and laundry services. Structured activities designed specifically for memory impairment offer intellectual stimulation. Communities typically have secured areas, such as walking paths and gardens, for residents to access. Other important services include behavioral therapies, continence care, medication management, and assistance with bathing and grooming. Live at Landmark At Monastery Heights, where you'll experience a comfortable new beginning. There are assisted living, independent living and memory care services available at this location. Assisted living offers help as necessary, with the goal of supplying the support required to stay as self-reliant as possible. Independent living is designed for seniors who are self-reliant but who want to enjoy a low-maintenance life. Memory care offers the highest level of support, memory enrichment programs, and increased security for your loved one. If you are looking for the perfect assisted living, independent living and memory care services for you or a loved one, call today to find out more.



Parking & Transportation
  • Access to Public Transportation Nearby
  • Transportation Provided by Facility
  • Resident Parking
  • Guest Parking
Languages Spoken
  • English
  • Spanish
  • Dogs
  • Cats
  • Birds
Community Services
  • Activity Director
  • Beautician/Barber
  • Chapel/Religious Services
  • Clubhouse/Meeting Rooms
  • Computer/Internet Access
  • Concierge
  • Designated Family Visiting Area
  • Garden
  • Guest Dining
  • Housekeeping
  • Laundry Room(s)
  • Laundry Service
  • Library
  • Maintenance Director
  • Billiards/Pool Room
  • TV/Media Room
Housing Options
  • Studio or Efficiency Apartment
  • 1-Bedroom Apartment
  • Private Bedroom with Shared Bath
  • Air Conditioning
  • Cable Hook Up
  • Climate Control Thermostat
  • Microwave
  • Private Telephone Line
  • Wheel-In Shower
  • Walk-In Shower
  • Wheelchair Accessible
Dining Options
  • Breakfast
  • Lunch
  • Dinner
  • Snack
  • Restaurant Style
  • Ethnic Meals
  • Low Sugar
  • Low Sodium
  • 24 Hour Up and Awake Staff
  • Emergency In-Room Call System
  • Fire Sprinkler System
Personal Assistance
  • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
  • Catheter Management
  • Toileting
  • Medication Management
Behavioral Support
  • Does Not Sleep Through the Night
  • Becomes Disoriented (e.g. Sundown Syndrome)
  • Wanders
  • Needs Prompting for Their Personal Care
Special Health Conditions
  • Arthritis
  • Breathing Support with Oxygen
  • Colostomy or Urostomy
  • Depression
  • Emphysema or Other Lung Disease (COPD)
  • Heart Disease or Heart Failure
  • Monitored Intake of Food and Liquids
  • Osteoporosis
  • Stroke
  • Tendency To Fall
  • Severe Brain Injury
  • Oral Medication
  • Insulin Injection Self-Administered
On-Site Therapy
  • Audiology
  • Occupational Therapy
  • Physical Therapy
Memory Care Services
  • Family Members Able to Join at Mealtime
  • Family Members Able to Participate in Care Plan
  • Specialty Trained Staff
  • Safe Wandering Areas
  • Regular Assessments by Interdisciplinary Staff
  • Environment That is Easy to Navigate
  • Daily Planned Recreational and Social Activities
  • Activities Tailored to Residents’ Abilities
  • Dementia Stage 1
  • Dementia Stage 2
  • Dementia Stage 3
  • Dementia Stage 4
  • Dementia Stage 5
  • Dementia Stage 6

Demographic Profile for West Springfield, MA, 01089


Male Population
Female Population
Median Age
40.2 Years
Average Household Income

Cost Of Living
Compared to the National Average

7% Above
Cost of Food
7% Above
40% Above
10% Above

Provided By EPA; Closer to 100 is better

Air Quality
17 / 100
Water Quality
67 / 100
Superfund Sites
52 / 100
Physicians per 100k

Annual Crime

Violent Crimes
Property Crimes
Owned and Operated By
Landmark Senior Living
Founders: Clifford F. Boyle
Established: 1985