Heartland Health Care Center-ann Arbor

(866) 870-8999

4701 E Huron River Dr, ANN ARBOR, MI


  • Nursing Home

Payment Options

  • Medicare Yes
  • Medicaid No
  • Veteran's Benefits Yes
  • Long Term Care Insurance Yes
  • Subsidy Available No
Heartland Health Care Center-ann Arbor
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User Reviews

02/19/2016  -  An OurParents User Writes:

Both of my folks are presently at Heartland for Rehab care. Since there stay I have noticed a positive improvement in them, both physically and mentally. The PT, and OT staff have challenged, supported and motivated my folks. Also the Nursing staff and all the Assistance have been very caring, and friendly. They keep them very busy there, with lots of therapy and activities, all this has helped my folks stay positive during this difficult time.

  • Activities
  • Care
  • Cleanliness
  • Staff

    11/21/2012  -  An OurParents User Writes:

    Heartland Health Care Center-ann Arbor is a large, for profit, nursing home with 180 beds based in Ann Arbor, MI. At last check, the facility had 125 residents indicating that it is 69% occupied which is less than average within the state of Michigan. The provider accepts only medicare, and provides resident counseling services.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Heartland Health Care Center Ann Arbor, was 2 stars, which is a lower rating than 63% of nursing homes in Michigan. Important to note that this facility has recently improved and has gone from 1 stars to 2 stars.
    We have compared the detailed Medicare data for Heartland Health Care Center Ann Arbor with other senior care providers in Michigan. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is higher than average. The most recent health inspection was on 02/03/2012.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here

    11/12/2011  -  An OurParents User Writes:

    My mother got horrible bedsores and had to wait at least a half hour for help when using her call-light. They want money but give below average care. I would NOT recommend this nursing home. VERY disappointed!!!

    08/26/2011  -  An OurParents User Writes:

    Heartland exceeded my expecations! The staff was very friendly and the facility was very clean. One of the therapists worked past her shift to help me out and the staff never gets upset. They always have a few minutes to listen. Overall it was a very pleasant experience.

    09/12/2011  -  An OurParents User Writes:

    I had heard about Heartland of Ann Arbor and heard they were top notch and when I was told I needed therapy I wanted the best! So many places are out there but they are not all that great with therapy. They exceeded my expectations, I had no idea the quality of care that I would recieve at Heartland of Ann Arbor and it was so excellent. The staff is so caring and I was never overlooked. I am blessed! That is all I can say, I am so blessed. When I didn't think I could make it...and now I'm able to go home again.

    08/26/2011  -  An OurParents User Writes:

    It is fantastic what they do here! The therapists work with the patients like they were their own family. Fantastic job! I would recommend Heartland to anybody!

    07/15/2010  -  An OurParents User Writes:

    I am very satisfied with this facility! My father is currently a patient here and is receiving wonderful care. He had an extended surgery stay at the U of M Hospital and was severely deconditioned when we brought him to Heartland. The rehab department here is wonderful and my father is now up and walking with his strength back. The nurses are very friendly and go the extra mile. The grounds are beautiful and they have a patio with gorgeous outdoor furniture that my family takes advantage of. I highly recommend this rehab facility to anyone. We will be taking my father home soon and hope to continue with Heartland outpatient services.

    11/12/2009  -  An OurParents User Writes:

    I was there after my second hip replacement. I am surprised at their low rating. I was very satisfied with my 2 week stay. The physical therapist, for my discharge, gave me 10 exercises to do at home. 6 were inappropriate..lying on side of unoperated hip, no pillow between legs when doing exercises..I spoke to the assistant director, (who did not know anything about physical therapy for hip patients) showed him the sheets and he was surprised and upset. Said he'd take care of it. Otherwise, the PT activities with me during my stay were fine. The OT was helpful and made modification to provide me with variety as well as appropriate activities. I spoke to nutritionist who told me I could make substitutions, she listed them. Before some meals, I asked an aide to take my handwritten menu to the kitchen and I got what I'd requested. Meals were good, soup especially delicious. Aides were helpful, came fairly quickly when I rang. Of course some were more friendly than others. Brought cookies and juice at night, sometimes I had to ask, at other times, the snacks just appeared. Nurses efficient, made suggestions when I was constipated. I was taken to some Livonia park with other patients as an outing (seemed unnecessary and expensive, Medicare paid, for someone there for just 2 weeks. They had some outdoor activities, some were field trips, on their
    activity sheet. There were indoor activities daily, some very easy for patients who needed simple activities. There is a pleasant lounge, with birds, paper puzzles for visiting grandkids, or some patients, books, magazines, free newspapers during the week. I used the computer. I was told some of the wings have Wi-Fi and others will have it soon.
    I liked looking at the gardens which are attractive and there are some bird feeders which was nice. My PT took me outside for a walk when I requested it. We had an outdoor bar-b-que one day. Nice way to have lunch.
    I'd be glad to answer questions. I have no connection with Heartland other than being a patient.
    Anitra Gordon
    Ann Arbor, MI

    04/20/2008  -  An OurParents User Writes:

    Was told this was the best anything but the best. My family member only got sicker and weaker there. Our concerns were ignored, family member eventually fell from being left unattended, and broke a bone. Upon going to ER, we found out just how sick they were. I would not put an animal in this facility!
    Source: Yahoo Local

    Description of Heartland Health Care Center-ann Arbor in ANN ARBOR, MI

    Built In 1998 , Number of Beds : 180

    Encompassing a broad range of living arrangements and care options, senior living is designed to provide all that you need to live as comfortably and enjoyably as possible, from independent and assisted living to memory and nursing home care. Additional care services under the senior living umbrella include continuing care and in-home care.

    Source: OurParents.com


    Parking & Transportation
    • Access to Public Transportation Nearby
    • Transportation Provided by Facility
    • Resident Parking
    • Guest Parking
    Community Services
    • Activity Director
    • Beautician/Barber
    • Fitness Trainer
    • Guest Dining
    • Housekeeping
    • Maintenance Director
    • Storage
    • TV/Media Room
    Dining Options
    • Lunch
    • Breakfast
    • Dinner
    • Snack
    • Restaurant Style
    • Room Service as Needed
    • Ethnic Meals
    • Gluten-Free
    • Kosher Kitchen
    • Kosher Meals
    • Low Sugar
    • Vegetarian
    • Low Sodium
    • 24 Hour Up and Awake Staff
    • Door Alarms (for exit seekers)
    • Fire Sprinkler System
    Personal Assistance
    • Foot Care
    • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
    • Catheter Management
    • Sitting, Standing, Walking
    • Toileting
    • Medication Management
    Behavioral Support
    • Seeks exit or Tries to Leave
    • Wanders
    • Needs Prompting for Their Personal Care
    Special Health Conditions
    • Arthritis
    • Asthma
    • Breathing Support with Oxygen
    • Broken Bones
    • Cancer
    • Colostomy or Urostomy
    • Depression
    • Emphysema or Other Lung Disease (COPD)
    • Heart Disease or Heart Failure
    • Immune Deficiency
    • Management of an I.V.
    • Management of a Feeding Tube
    • Monitored Intake of Food and Liquids
    • Osteoporosis
    • Stroke
    • Tendency To Fall
    • Severe Brain Injury
    • Diabetic Diet
    • Oral Medication
    • Insulin Injection Self-Administered
    • Insulin Injection Staff-Administered
    On-Site Therapy
    • Adult Day Care
    • Occupational Therapy
    • Physical Therapy
    • Restorative Therapy
    • Speech Therapy
    • Support Groups for Patients
    • Support Groups for Families or Caregivers
    Memory Care Services
    • Family Members Able to Join at Mealtime
    • Family Members Able to Participate in Care Plan
    • Specialty Trained Staff
    • Safe Wandering Areas
    • Regular Assessments by Interdisciplinary Staff
    • Environment That is Easy to Navigate
    • Daily Planned Recreational and Social Activities
    • Activities Tailored to Residents’ Abilities
    • Dementia Stage 1
    • Dementia Stage 2
    • Dementia Stage 3
    • Dementia Stage 4
    • Dementia Stage 5
    • Dementia Stage 6
    • Dementia Stage 7

    Demographic Profile for ANN ARBOR, MI, 48103


    Male Population
    Female Population
    Median Age
    38.2 Years
    Average Household Income

    Cost Of Living
    Compared to the National Average

    2% Above
    Cost of Food
    3% Below
    10% Above
    8% Below

    Provided By EPA; Closer to 100 is better

    Air Quality
    43.8 / 100
    Water Quality
    44 / 100
    Superfund Sites
    38 / 100
    Physicians per 100k

    Annual Crime

    Violent Crimes
    Property Crimes