Heartland Health Care Center Ann Arbor

(888) 908-1258

4701 E Huron River Dr, Ann Arbor, MI

Heartland Health Care Center Ann Arbor
Work
4701 E HURON RIVER DR
ANN ARBOR
MI
00000
USA
Work (888) 908-1258
Address book Address
4701 E Huron River Dr
Ann Arbor, MI
Telephone Phone Number
(888) 908-1258
to speak with a care advisor about this community
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User Reviews Add Review...

11/21/2012 An OurParents User Writes: Heartland Health Care Center-ann Arbor is a large, for profit, nursing home with 180 beds based in Ann Arbor, MI. At last check, the facility had 125 residents indicating that it is 69% occupied which is less than average within the state of Michigan. The provider accepts only medicare, and provides resident counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Heartland Health Care Center Ann Arbor, was 2 stars, which is a lower rating than 63% of nursing homes in Michigan. Important to note that this facility has recently improved and has gone from 1 stars to 2 stars.
We have compared the detailed Medicare data for Heartland Health Care Center Ann Arbor with other senior care providers in Michigan. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is higher than average. The most recent health inspection was on 02/03/2012.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

2

11/12/2011 An Family Member of Current/Past Resident Writes: My mother got horrible bedsores and had to wait at least a half hour for help when using her call-light. They want money but give below average care. I would NOT recommend this nursing home. VERY disappointed!!!

1

08/26/2011 An Current/Past Resident Writes: Heartland exceeded my expecations! The staff was very friendly and the facility was very clean. One of the therapists worked past her shift to help me out and the staff never gets upset. They always have a few minutes to listen. Overall it was a very pleasant experience.

5

09/12/2011 An Current/Past Resident Writes: I had heard about Heartland of Ann Arbor and heard they were top notch and when I was told I needed therapy I wanted the best! So many places are out there but they are not all that great with therapy. They exceeded my expectations, I had no idea the quality of care that I would recieve at Heartland of Ann Arbor and it was so excellent. The staff is so caring and I was never overlooked. I am blessed! That is all I can say, I am so blessed. When I didn't think I could make it...and now I'm able to go home again.

5

08/26/2011 An Current/Past Resident Writes: It is fantastic what they do here! The therapists work with the patients like they were their own family. Fantastic job! I would recommend Heartland to anybody!

5

07/15/2010 An OurParents User Writes: I am very satisfied with this facility! My father is currently a patient here and is receiving wonderful care. He had an extended surgery stay at the U of M Hospital and was severely deconditioned when we brought him to Heartland. The rehab department here is wonderful and my father is now up and walking with his strength back. The nurses are very friendly and go the extra mile. The grounds are beautiful and they have a patio with gorgeous outdoor furniture that my family takes advantage of. I highly recommend this rehab facility to anyone. We will be taking my father home soon and hope to continue with Heartland outpatient services.

5

11/12/2009 An OurParents User Writes: I was there after my second hip replacement. I am surprised at their low rating. I was very satisfied with my 2 week stay. The physical therapist, for my discharge, gave me 10 exercises to do at home. 6 were inappropriate..lying on side of unoperated hip, no pillow between legs when doing exercises..I spoke to the assistant director, (who did not know anything about physical therapy for hip patients) showed him the sheets and he was surprised and upset. Said he'd take care of it. Otherwise, the PT activities with me during my stay were fine. The OT was helpful and made modification to provide me with variety as well as appropriate activities. I spoke to nutritionist who told me I could make substitutions, she listed them. Before some meals, I asked an aide to take my handwritten menu to the kitchen and I got what I'd requested. Meals were good, soup especially delicious. Aides were helpful, came fairly quickly when I rang. Of course some were more friendly than others. Brought cookies and juice at night, sometimes I had to ask, at other times, the snacks just appeared. Nurses efficient, made suggestions when I was constipated. I was taken to some Livonia park with other patients as an outing (seemed unnecessary and expensive, Medicare paid, for someone there for just 2 weeks. They had some outdoor activities, some were field trips, on their
activity sheet. There were indoor activities daily, some very easy for patients who needed simple activities. There is a pleasant lounge, with birds, paper puzzles for visiting grandkids, or some patients, books, magazines, free newspapers during the week. I used the computer. I was told some of the wings have Wi-Fi and others will have it soon.
I liked looking at the gardens which are attractive and there are some bird feeders which was nice. My PT took me outside for a walk when I requested it. We had an outdoor bar-b-que one day. Nice way to have lunch.
I'd be glad to answer questions. I have no connection with Heartland other than being a patient.
Anitra Gordon
Ann Arbor, MI

4

04/20/2008 An OurParents User Writes: Was told this was the best anything but the best. My family member only got sicker and weaker there. Our concerns were ignored, family member eventually fell from being left unattended, and broke a bone. Upon going to ER, we found out just how sick they were. I would not put an animal in this facility!
Source: Yahoo Local

2

Description of Heartland Health Care Center Ann Arbor in Ann Arbor, MI

Built In 1998 , Number of Beds : 180

Heartland Health Care Center Ann Arbor, located in Ann Arbor, Michigan provides the following services: Nursing Home. It accepts the following payment methods: Medicare and Veteran's Benefits. Heartland Health Care Center Ann Arbor has received 2 stars from Medicare and an average user review rating of 4 stars. Heartland Health Care Center Ann Arbor has a very good hospital, St Joseph Mercy Hospital, located nearby, which scored a 84 out of 100 in its most recent Medicare review. The Heartland Health Care Center Ann Arbor's nearest hospital is 1 miles away. The zipcode (00000) in Michigan, where Heartland Health Care Center Ann Arbor is located, has an above average safety rating based on recent crime statistics. A more detailed description of the types of care for Heartland Health Care Center Ann Arbor can be found here.

Heartland Health Care Center-ann Arbor is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

Minutes from the hospital, fully trained staff, experience and knowledge of physical and occupational therapy

Source: SNAPforSeniors, Inc.

Amenities

Parking & Transportation

  • Access to Public Transportation Nearby
  • Transportation Provided by Facility
  • Resident Parking
  • Guest Parking
  • Community Services

  • Activity Director
  • Beautician/Barber
  • Fitness Trainer
  • Guest Dining
  • Housekeeping
  • Maintenance Director
  • Storage
  • TV/Media Room
  • Dining Options

  • Lunch
  • Breakfast
  • Dinner
  • Snack
  • Restaurant Style
  • Room Service as Needed
  • Ethnic Meals
  • Gluten-Free
  • Kosher Kitchen
  • Kosher Meals
  • Low Sugar
  • Vegetarian
  • Low Sodium
  • Security

  • 24 Hour Up and Awake Staff
  • Door Alarms (for exit seekers)
  • Fire Sprinkler System
  • Personal Assistance

  • Foot Care
  • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
  • Catheter Management
  • Sitting, Standing, Walking
  • Toileting
  • Medication Management
  • Behavioral Support

  • Seeks exit or Tries to Leave
  • Wanders
  • Needs Prompting for Their Personal Care
  • Special Health Conditions

  • Arthritis
  • Asthma
  • Breathing Support with Oxygen
  • Broken Bones
  • Cancer
  • Colostomy or Urostomy
  • Depression
  • Emphysema or Other Lung Disease (COPD)
  • Heart Disease or Heart Failure
  • Immune Deficiency
  • Management of an I.V.
  • Management of a Feeding Tube
  • Monitored Intake of Food and Liquids
  • Osteoporosis
  • Stroke
  • Tendency To Fall
  • Severe Brain Injury
  • Diabetic Diet
  • Oral Medication
  • Insulin Injection Self-Administered
  • Insulin Injection Staff-Administered
  • On-Site Therapy

  • Adult Day Care
  • Occupational Therapy
  • Physical Therapy
  • Restorative Therapy
  • Speech Therapy
  • Support Groups for Patients
  • Support Groups for Families or Caregivers
  • Memory Care Services

  • Family Members Able to Join at Mealtime
  • Family Members Able to Participate in Care Plan
  • Specialty Trained Staff
  • Safe Wandering Areas
  • Regular Assessments by Interdisciplinary Staff
  • Environment That is Easy to Navigate
  • Daily Planned Recreational and Social Activities
  • Activities Tailored to Residents’ Abilities
  • Dementia Stage 1
  • Dementia Stage 2
  • Dementia Stage 3
  • Dementia Stage 4
  • Dementia Stage 5
  • Dementia Stage 6
  • Dementia Stage 7
  • For more information about Heartland Health Care Center Ann Arbor call (888) 908-1258 to speak with a local Care Advisor


    Demographic Profile for Ann Arbor, MI,00000

    Annual Crime
    00000 Avg.
    Violent Crimes 4
    Property Crimes 4
    Weather Conditions
    Average High Temperature ° F
    Average Low Temperature ° F
    Rainy Days 0%
    Average Rainfall 0 inches
    Average Snowfall 0 inches
    Environment
    Provided By EPA; Closer to 100 is better
    Air Quality / 100
    Water Quality / 100
    Superfund Sites / 100
    Physicians per 100k
    Cost Of Living
    Compared to the National Average
    Overall 100% Below
    Cost of Food 100% Below
    Utilities 100% Below
    Miscellaneous 100% Below
    Education
    High School Graduate
    Associate Degree
    Undergraduate Degree
    Graduate Degree
    People
    Male Population
    Female Population
    Median Age Years
    Average Individual Income
    Average Household Income
    Population Change
    Race
    Breakdown of ethnicities in Ann Arbor MI
    White 74.5
    Hispanic or Latino (of any race) 15.1
    Black or African American 12.4
    Some other race 5.6
    Asian 4.4
    Two or more races 2.2
    American Indian and Alaska Native 0.8
    Native Hawaiian and Other Pacific Islander 0.1

    Please Note Zip code-level crime information is provided by U.S. Census data. OurParents ALWAYS recommends that you visit the facility and check with local law enforcement authorities, and draw your own conclusions about the safety of any given care provider and area.

    Nearby Hospitals

    St Joseph Mercy Hospital

    5301 E Huron River Dr
    Ann Arbor MI 48106
    Distance: 1 mile
    Tel: 734-712-3791
    Average Rating: 84%

    Va Ann Arbor Healthcare System

    2215 Fuller Road
    Ann Arbor MI 48105
    Distance: 3 miles
    Tel: 734-769-7100
    Average Rating: 94%

    Forest Health Medical Center

    135 S Prospect St
    Ypsilanti MI 48198
    Distance: 4 miles
    Tel: 734-547-4700
    Average Rating:

    Saint Joseph Mercy Saline Hospital

    400 W Russell St
    Saline MI 48176
    Distance: 9 miles
    Tel: 734-429-1500
    Average Rating: 85%
    Nearby Drug Stores

    Regents Of The University Of Michigan

    2850 S. Industrial Hwy.
    Distance: 2.5 miles
    (734) 971-2070

    Walgreen Co

    3111 Washtenaw Ave
    Distance: 2.5 miles
    (734) 975-2849

    Apex Drug Stores Inc

    3980 Packard Road
    Distance: 2.5 miles
    (734) 971-1013
    Nearby Churches

    Cavin B

    4500 E Huron River Dr
    Ann Arbor, MI
    Distance: 0.1 miles
    (734) 971-6924

    St Luke's Lutheran Church

    4205 Washtenaw Ave
    Ann Arbor, MI
    Distance: 1.1 miles

    Amistad Community Church

    2730 Carpenter Rd
    Ann Arbor, MI
    Distance: 1.4 miles
    (734) 677-2473
    Services

  • Nursing Home
  • Payment Options

  • Medicare Yes
  • Medicaid No
  • Veteran's Benefits Yes
  • Long Term Care Insurance Yes
  • Subsidy Available No
  • Recreational Activities

  • Religious services
  • community outings
  • bingo Religious services
  • community outings
  • bingo