(866) 653-9337

45900 Geddes Road, CANTON, MI


  • Nursing Home

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
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User Reviews

06/08/2015  -  An OurParents User Writes:

My father was at Regency a few years ago and the care was exceptional. I requested him to go to this facility again after an illness and was positive his care would be good. The care in the facility was more then substandard.

I am a RN and I can tell you his care was horrible and well below standards. My father went in well above his hospital admission baseline. He was not getting breathing treatments as prescribed and within 3 days was transported emergently back to the hospital. No RN was staffing for several days. A replacement NP was on duty the day my dad was transported back to the hospital. I discussed his significant change of condition and she was going to order testing. This never happened. I had to make the decision to call EMS as the LPN stated it was my decision not hers. Unsafe staffing!

I have seen some of the responses of others with the reviews and I am sure they are from this facility. This is should be an honest review.

  • Decor

    05/06/2015  -  An OurParents User Writes:

    There is a systemic issue at this facility. THERE IS NOT ENOUGH STAFF. My terminally ill mother spent 3 weeks here for rehab. My family stayed 12-14 hours per day with her. Call lights were not answered in a reasonable amount of time (reasonable=no more than 15 min.). Every morning my mom was upset and sitting in a soiled diaper with her breakfast sitting on her chair across the room. THIS IS UNACCEPTABLE. One morning there wasn't even a CNA on duty in her hall because no one showed up. Each resident is supposed to be showered 2 times per week. My mom was showered ONCE. If the CNA see that there is family visiting they won't bother you because they expect the family to change the resident. THIS IS UNACCEPTABLE. After calling corporate twice and hearing a song and dance about how it is unacceptable they chose to do nothing to improve the situation. I would never recommend this facility to any one. EVER. The therapists were kind and caring. The nursing staff was kind and caring. THERE is not enough staff. I fear for the safety and well being of the residents that do not have an advocate for them.

  • Decor
  • Location

    Response: I experienced the same with my Father! An unsafe facility.

    09/25/2014  -  An OurParents User Writes:

    My Mother has been a patient at Regency two times and the first time there were no issues. The second time I can't describe how bad this place has become. The nursing staff and aides have been very friendly and helpful, but the management and social worker Christina has been no help at all in trying to resolve issues.

    The main focus at this facility is $$$, it is very well kept and clean, no smells. The therapy team is not really concerned about people and getting them back to normal and will write lies in reports to have you discharged, because insurance companies go by their reports.

    Please make sure you visit your loved one daily which we did and again I say the nurses and aides were there pretty good for my family member. I have seen the lights go on for help while the nurses stand around talking because they are not going to do anything they deem to be the job of the aide.

    Please think twice and more than the beauty and cleanliness of this place when looking for a place for yourself or a loved one. On a 1-5 I give its present condition a 2 because it really is clean.

  • Cleanliness

    09/04/2013  -  An OurParents User Writes:

    Rehab room too small, focus was not rehab, got better rehab at another facility last time close by

    05/05/2013  -  An OurParents User Writes:

    This is the worst facility I have EVER been to. The only good thing I have to say is that it is clean and doesn't smell bad. My mom is here for rehab following a knee replacement. She spent five days here before they bothered to start any rehab. Need help? don't hit your call light because no one will come for hours if at all. They allowed my mother who is at an increased fall risk due to surgery to walk to the bathroom alone. Once there she couldn't get up and pulled the emergency cord. NO ONE CAME!! she had to use a walker to bang on the door to get someone's attention to come help her, then the girl who came to help yelled at her for crying. They don't bring the pain medicine in a timey fashion so by the time they get it to you, you are in so much pain you can hardly stand it. Patients sit in urine soaked beds for hours. No body makes rounds on the rooms checking on patients. Today they gave my mom her diabetes medication, then forgot to bring her breakfast. The CNAs complain to the patient about their own issues and say they don't want to take help the patients due to said issues. One day my mom got herself out of the bathroom, and no one would come help her into bed, so her room mates mother had to help her. Then today after her first trip out of there she was in a lot of pain, and called for help and no one would come bring her any pain meds. She had to call me to call them and tell them to go help her. When I called the nurse and told her to get her crap together and take better care of my mom, she hung up on me. I am so very disappointed in this place. I wish I could bring her home to care for her, but she hasn't learned to do stairs yet. I plan on calling the BBB and the Michigan department of human services to report the horrible care. PLEASE if someone you care about needs to go to a facility, do not take them here. You will spend all your time worrying about if your loved one is one the floor somewhere. If I could have given no stars or negative stars I would have. They don't deserve even one.

    Response: take care of your own mother then take her home and give her around the clock care problem solved right

    Response: Wow wonder who wrote this reply...

    Response: I have had 2 knee replacements and was not allowed to leave the hospital until I could do the stairs which was usually the second day.So, I am surprised your Mother could not do steps .
    I went home both times and had PT at home and then had it as an outpatient 3 times a week for 12 weeks.
    We have someone is this home for other reasons and he has received nothing but great care.
    When putting someone in a nursing home you need to be there everyday or at least every other day to check on your loved one.
    If they know you will be showing up on a constant basis they will make sure to take care of the patient . Some people put someone in
    a nursing home and think that it's out of their hands now. You still have to take care of them. No one will care like you do!
    I can only assume this is your first dealing with a nursing/rehab facility
    They are "all" short of help.

    all" short of help and your attitiude can have an effect on their attitude toward you and your loved one. Be there and be helpful.

    Response: The average ratio of nurses in these facilities is 1/15-25. The average ratio of CNA/aide to patient is 1/10-25 depending on the shift. At any given time there are generally 1-10 lights on at any given time. No matter his hard the worker they can only take care of one person at a time! Pain medication can only be given as scheduled by the doctor, not when the person wants it. So if this person had to wait "hours" for pain meds, could be they weren't due? I can only imagine how this person talked to the staff by the tone of the review! Maybe I would have hung up too! The staff are people too. I for one went every day, and did what I could to help my mother while I was there. This persons mother should have been doing stairs before she was dc'd from the hospital! Just because someone is "an increased fall risk due to knee replacement" does not mean they need someone by their side constantly. That's why they are provided walkers and wheel chairs ti aid them! To many people think a nursing home facility' is a 5 star hotel!! I've been through the experience personally with my mother and she got exceptional care. But while I was there I saw many patients manipulate and outright lie to family members about staff!!! My moms roommate complained to her son on the phone that she waited "hours" for help, when in fact she waited les than 10 minutes!! I think some of these reviews need to be taken with a grain of salt!!!

    Description of REGENCY AT CANTON in CANTON, MI

    Number of Beds : 113

    Regency At Canton, located in Canton, Michigan provides the following services: Nursing Home. It accepts the following payment methods: Medicare and Medicaid. Regency At Canton has received 5 stars from Medicare and an average user review rating of 1 star. Regency At Canton has an unrated hospital, Forest Health Medical Center, located nearby, which scored a out of 100 in its most recent Medicare review. The Regency At Canton's nearest hospital is 6 miles away. The zipcode (48188) in Michigan, where Regency At Canton is located, has an above average safety rating based on recent crime statistics. A more detailed description of the types of care for Regency At Canton can be found here.

    REGENCY AT CANTON is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

    Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

    Source: SNAPforSeniors, Inc.

    Demographic Profile for CANTON, MI, 48188


    Male Population
    Female Population
    Median Age
    35.9 Years
    Average Household Income

    Cost Of Living
    Compared to the National Average

    6% Below
    Cost of Food
    8% Below
    19% Above
    7% Below

    Provided By EPA; Closer to 100 is better

    Air Quality
    25.8 / 100
    Water Quality
    36 / 100
    Superfund Sites
    10 / 100
    Physicians per 100k

    Annual Crime

    Violent Crime
    Property Crime