THE TIMBERS OF CASS COUNTY

(866) 653-9337

55432 Colby St, DOWAGIAC, MI


Services

  • Nursing Home

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
THE TIMBERS OF CASS COUNTY
Work
55432 COLBY ST
DOWAGIAC
MI
49047
USA
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User Reviews

03/06/2017  -  An Interested Visitor Writes:

I have a loved one in this facility, and the food is horrible. Your loved one has to wait for food, and by the time you get it, its cold. I went to the dietary manager and she is very rude, regarding food concerns. Dietary manager was eating her meal while my loved one still had not received there meal. She made me feel like my concerns was not important. Some of the staff is nice and is overworked. If you plan on bringing your loved one here, plan on bringing them meals from home. Unless you want to get served cold food, and meats that's not cooked.



10/24/2015  -  An OurParents User Writes:

My mother is 96yrs old. Prior to coming here her mental and physical status was failing. The Support, Care and Attention to Detail she has received from the staff, she is now using a walker on her own and Very Happy Emotional and Physically. We would like to put out a Special Thanks to: Cheri N., Tammy P., Rhonda S. and Bethany T. of the Timbers Staff for the EXCELLENT Care they have given my mother. Also, Nicole with Social Services for all her help. Thank You for making my mother feel part of a family. You all go above and beyond your job each and every day. Much Gratitude to you all. ~Bill P. and Family

Liked:
  • Activities
  • Amenities
  • Care
  • Cleanliness

    09/11/2015  -  An OurParents User Writes:

    My loved one has experienced the same lack of care as indicated in the comments on this site. Understaffed, patients needs not met timely and lack of attention to medications are all things I've witnessed. It's sad that most of the unsatisfactory posts are from a couple years ago and nothing has changed. I am so disappointed and frustrated with this facility. I'm sorry I chose The Timbers.

    Liked:
  • Cleanliness
  • Decor
  • Location

    03/05/2015  -  An OurParents User Writes:

    The CNAs here really do try to care for their residents, but the facility itself is understaffed, resulting in patient needs not being met in a timely manner. The management and ATRIUM LIVING CENTERS are all about the bottom dollar- not about patient care. This shows in the way they treat the people they hire to care for the residents. The employees are obviously under a lot of stress and this shows in the way they try to care for patients. The CNAs always looked extremely rushed to complete their tasks, so they can't stop and double check the people in their care. Most of the nurses there seem to be alright, although they do not seem to address or help their charges much. The food served to my parent was hard- she doesn't have teeth so I had no idea how she could have eaten this stuff everyday. You would think someone would have noticed that the food was too hard to be gummed by somoeone without teeth, but I asked the nurse and she just smiled and said "your mom does great chewing it up," which was a lie, since she didn't even try to eat it. The living quarters are nice, which is all I can say about this place.

    Liked:
  • Cleanliness

    03/12/2014  -  An OurParents User Writes:

    An Family Member of Current/Past Resident Writes: If you plan on bringing your loved one to the Timbers, plan on staying there all day all night to make sure your family member is getting the care they need otherwise they will not receive the care they are promised. I have witness lights not being answered while nurses and aids are standing at the desk commuting with others and not assisting lights. The nurses at the facility that I have witnessed are lazy they have lack of training skills and don't know how to take vitals. This happened to my loved one I had to ask for someone else to come take vitals. Going to the director of Nursing with concerns was a waste of time, they made my family feel that our concerns did not matter and my family was just a bother. Facility is nice and clean, service is very poor.



    02/22/2014  -  An OurParents User Writes:

    Look at the faces of the staff, STRESSED. One would say this is management issue ( from what one hears around the area is that staff is extremely underpaid (but it's all about the profit of upper management isn't it.?). Staff very friendly, good care. Needs different type of menus for people living there, coffee, pop water for families maybe. Under staffed definitely.

    Liked:
  • Activities
  • Cleanliness
  • Decor

    02/11/2014  -  An OurParents User Writes:

    Lost clothes,meds not timely and response to request for help light very slow.very under staffed. Have observed sores and open wounds that have not been attended to. Family member should be there every day for several hours to care for their own loved one because the care and quality are not there and the admistrative staff are very indifferent to any requests or complaints. inspectors definitely need to target timbers of Dowagiac immediately.



    09/01/2013  -  An OurParents User Writes:

    This nursing home is one of convenience, not of care. Being that there are not many other nursing homes in Dowagiac, it is usually the only one the hospital will recommend for rehabilitation. If you are referred here or told by the hospital to put your loved one in a nursing home, I would not recommend the Timbers. Go elsewhere, to Niles or St. Joseph or anywhere other than the Timbers. The staff seem to be nice, but the care your loved one receives will be sub-par.



    05/12/2013  -  An OurParents User Writes:

    First of all I want to say that 90% of the staff are very nice people. The nurses aides are the best but stretched way to thin.
    It takes more then 30 minutes to get a response to a call light. And it is not because the aides are bad, this is a "for profit" facility so the simply do not have enough aides on duty to do every thing.
    The absolute worst thing about the place is the food. The portions are very small and if you eat in your room, your meal comes almost 2 hours after they eat in the dining room and you are given cold mush to eat. Just the worst food I've ever seen in a facility like this.
    The management seems disconnected to what goes on there and don't really seem to care about any complaints or concerns from patients or family members.
    In short...there are better places for your loved ones.



    04/17/2013  -  An OurParents User Writes:

    Do not allow your loved one to be cared for here unless you plan on being by their bedside yourself. Staff is very slow to respond to residents. My grandma was incontinent and it looked like her diaper change was scheduled around the staff's needs, not the patient's, as her backside was red and raw from sitting in urine and feces much too long. The doctor on staff prescribed more medications on top of what her family doctor prescribed, many of them unnecessary, and resulting in 2 different meds prescribed for the same condition when not needed, and no family member was notified of the change in meds. When we came to discharge her due to the poor care and rude staff, we found she was taking not only her usual medication from our family doctor but was taking seven more medications that the staff doctor prescribed, and at least one was a sedative. If you have a loved one here, please get them out and care for them at home or put them into a reputable nursing home. This one looks clean and pretty on the outside, but the quality of care is severely lacking.



    01/22/2013  -  An OurParents User Writes:

    Wife was recently there for short term. I found their was very slow to respond to help button 30+ minutes.
    Her medications were not dispensed as directed and one non prescription med was NEVER given.
    Every time I went to visit her the water cup was empty. She can not walk to get her own so I guess she did without.
    Nice clean attractive place but would NEVER recommend to anyone.



    12/27/2012  -  An OurParents User Writes:

    I would not recommend this facility to anyone. My loved one has been admitted twice and has complained that staff are not responsive. I had to have my loved one transferred to the hospital as I noted a change in mental status and the diagnosis was a urinary track infection. This facility also did not seek medical advice/wound care when it was noted that a large deep bed sore had developed on the back.
    When the current administrator was asked to investigate a serious concern that had occured she also was unable to judge or come to appropriate conclusions, she also felt it was not necessary to inform the family member requesting the investigation.



    11/21/2012  -  An OurParents User Writes:

    THE TIMBERS OF CASS COUNTY is an average sized, for profit, nursing home with 108 beds based in Dowagiac, MI. At last check, the facility had 71 residents indicating that it is 66% occupied which is less than average within the state of Michigan. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for The Timbers Of Cass County, was 4 stars, which is a better rating than 85% of nursing homes in Michigan. Important to note that this facility has recently improved and has gone from 0 stars to 4 stars.
    We have compared the detailed Medicare data for The Timbers Of Cass County with other senior care providers in Michigan. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is higher than average. The most recent health inspection was on 01/20/2012.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here




    Description of THE TIMBERS OF CASS COUNTY in DOWAGIAC, MI

    Number of Beds : 108

    The Timbers Of Cass County, located in Dowagiac, Michigan provides the following services: Nursing Home. It accepts the following payment methods: Medicare and Medicaid. The Timbers Of Cass County has received 5 stars from Medicare and an average user review rating of 2 stars. The Timbers Of Cass County has a very good hospital, Borgess Lee Memorial Hospital, located nearby, which scored a 86 out of 100 in its most recent Medicare review. The The Timbers Of Cass County's nearest hospital is 1 miles away. The zipcode (49047) in Michigan, where The Timbers Of Cass County is located, has a below average safety rating based on recent crime statistics. A more detailed description of the types of care for The Timbers Of Cass County can be found here.

    THE TIMBERS OF CASS COUNTY is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

    Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

    Source: SNAPforSeniors, Inc.

    Demographic Profile for DOWAGIAC, MI, 49047

    People

    Male Population
    49.28%
    Female Population
    50.72%
    Median Age
    38.1 Years
    Average Household Income
    $42,365

    Cost Of Living
    Compared to the National Average

    Overall
    18% Below
    Cost of Food
    3% Below
    Utilities
    10% Above
    Miscellaneous
    6% Below

    Environment
    Provided By EPA; Closer to 100 is better

    Air Quality
    38.5 / 100
    Water Quality
    60 / 100
    Superfund Sites
    101 / 100
    Physicians per 100k
    31.9

    Annual Crime

    Violent Crimes
    6
    Property Crimes
    5