Heartland of Holland

(866) 871-1686

493 W 32 Nd St, Holland, MI


Services

  • Nursing Home
  • Skilled Nursing Facility

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Heartland of Holland
Work
493 W 32 Nd St
Holland
MI
49423
USA
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User Reviews

06/29/2013  -  An OurParents User Writes:

We just had a parent stay at the Heartland and noticed a huge change in over all are from 1 1/2 years ago. Communication between the staff needs to be greatly improved upon and the although some of the staff were very professional, caring, and attentive it did not make up for the poor responsive care from other staff members including the manager. The cleanliness and apparent lingering smell needs improvements.
We did not have an official "check in" to talk about the goals and care that is needed from the day we arrived. A "family meeting" was set up but no one was notified in our family which made us upset.
More importantly, they didn't seem to follow the request from the doctors on what my fathers needs were at the time he was discharged from the hospital and then brought right into the short term care facilities. Our family members had to repeatedly ask for medication and our questions were not answered Ina timely manner. There was very poor follow through.
The PT staff was a positive experience and we were impressed with them and they were very responsive to my fathers needs. If the whole staff there functioned lit the PT staff we believe the patients would have a much better experience.
We do want to say that there were many hard working folks there that should be given tons of credit for what they do as it seems that do put the patient first. I hope that in the future the other staff members would improve on how information is passed from one nurse to the next so that the family members do not have to feel that they have to follow up on our request.



06/02/2013  -  An OurParents User Writes:

A person is usually there because of a need. Please have more compassion in dealing with their needs, if you think they are petty requests please remember why that person is in your care.YOU get to go home at the end of the day, that person CAN'T they need you please don't destroy a trust that is needed in your work. COMPASSION and UNDERSTANDING is needed in this line of work.



11/21/2012  -  An OurParents User Writes:

Heartland of Holland is an average sized, for profit, nursing home with 103 beds based in Holland, MI. At last check, the facility had 56 residents indicating that it is 54% occupied which is less than average within the state of Michigan. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Heartland Of Holland, was 3 stars, which is a better rating than 58% of nursing homes in Michigan. Important to note that this facility has recently detriorated and has gone from 4 stars to 3 stars.
We have compared the detailed Medicare data for Heartland Of Holland with other senior care providers in Michigan. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 04/05/2012.
To view the full report for this facility, and to understand more about its Medicare rating, go to here



01/20/2009  -  An OurParents User Writes:

My Grandma use to work here and Liked it. My great Grandma use to live here. My Great grandma would not go anywhere else because she loved the settings and people at heartland.
Source: Yahoo Local




Description of Heartland of Holland in Holland, MI

Number of Beds : 103

Whether you desire services in your own home, or you'd like to start an exciting new chapter in life with the support, amenities, and accommodations you need, senior living has a solution for you: independent living, assisted living, memory care, nursing care, in-home care, and continuing care.

Source: OurParents.com

Security
  • Fire Sprinkler System

Demographic Profile for Holland, MI, 49423

People

Male Population
48.28%
Female Population
51.72%
Median Age
33.6 Years
Average Household Income
$47,339

Cost Of Living
Compared to the National Average

Overall
19% Below
Cost of Food
4% Below
Utilities
12% Above
Miscellaneous
7% Below

Environment
Provided By EPA; Closer to 100 is better

Air Quality
30 / 100
Water Quality
36 / 100
Superfund Sites
101 / 100
Physicians per 100k
135.3

Annual Crime

Violent Crimes
4
Property Crimes
4