Marycrest Manor

(866) 653-9337

15475 MIDDLEBELT RD


Services

  • Nursing Home

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance Yes
  • Subsidy Available No
Marycrest Manor
Work
15475 MIDDLEBELT RD
LIVONIA
MI
48150
USA
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User Reviews

11/30/2014  -  An OurParents User Writes:

We are appalled at the way our family member was treated and when we brought the matter to the administrators attention, we were treated just as badly. This facility had come very highly recommended, but we now find out that was before the current ownership. We are very dissatisfied!



03/21/2014  -  An OurParents User Writes:

Marycrest WAS the best facility out there, but it is not the same place anymore. All of the previous staff are gone. They have absolutely ruined the highest quality care and cleanest facility.



12/30/2013  -  An OurParents User Writes:

This facility USED to be the best facility, but it has changed so much. The care is terrible, the place smells, is dirty and now it is understaffed. Since the management has changed they have fired most of the old staff and hired people who just don't care.



11/21/2012  -  An OurParents User Writes:

Marycrest Manor is a small, not for profit, nursing home with 55 beds based in Livonia, MI. At last check, the facility had 52 residents indicating that it is 95% occupied which is about average within the state of Michigan. The provider accepts both medicare and medicaid programs, and provides resident and family counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Marycrest Manor, was 5 stars. Only 14% of nursing homes have 5 stars in Michigan.
We have compared the detailed Medicare data for Marycrest Manor with other senior care providers in Michigan. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 05/17/2012.
To view the full report for this facility, and to understand more about its Medicare rating, go to here



04/18/2012  -  An OurParents User Writes:

We came in over the weekend after being told they were discharging my mom most likely in a few hours. We were pleasantly surprised to find someone working in the office who was knowledgeable and helpful. The building was clean and the patients looked well cared for. We did tell the hospital we want her coming there, but they now say they will keep her until Monday. We hope there is still a bed!



05/05/2012  -  An OurParents User Writes:

We stopped by unannounced as we received a list from the hospital and needed to pick a place for my mom in a short period of time. I was very impressed with Marycrest. There were no noticable odors and it appeared very clean. The staff was helpful and friendly. We have asked the hospital to accept the bed available bed here.



04/19/2012  -  An OurParents User Writes:

While my father was at Marycrest he was treated with kindness and respect and given a true quality of care.
Now that he has passed, I come back to Marycrest to visit. The staff here does care.
I urge any to come see for yourself, as even the top people will tell you they don't do everything right but they will do their best to make it right. Marycrest is the next best thing to being able to care for your family if you can't care for them at home.



04/11/2012  -  An OurParents User Writes:

We were extremely fortunate to choose Marycrest for my mothers rehabilitation. While we did have other choices, after touring Marycrest and speaking to the staff we decided that we would give them a try. We have been very very pleased with the level of care and communication.



01/09/2012  -  An OurParents User Writes:

My aunt was at Marycrest and received nothing but the best care. We are searching now for a long term bed and they don't have one but we are on the wait list for my father.
I believe the staff does an excellent job.



01/25/2012  -  An OurParents User Writes:

Director of Nursing Janet is very inconsiderate, arrogant and should find a new career. I feel sorry for the patients and their families that are still there. Unless of course they are private pay. Medicaid and Medicare patients beware!



01/24/2012  -  An OurParents User Writes:

Marycrest facility is a terrible place to deal with. They lie and mislead you in what they can do. I am appalled that they call themselves a Catholic facility. Their actions are anything but Chritian like. i would never recommend them to my worst enemy!!!!!



12/31/2011  -  An OurParents User Writes:

It is an old building, but the staff is wonderful.


Response: This sounds like a disgruntled employee's comments to me, not a real review of the conditions at Marycrest. My uncle has been at Marycrest, in the rehab wing, for almost a month. He will soon be transferred to an assisted living facility nearby. I or other family members have seen him every day since he was admitted. He is regularly showered, shaved, and clean. While the decor isn't very up-to-date, it is clean. I have NEVER noticed foul smells or dirty conditions. The employees are both kind and helpful. Whenever I want to take my uncle to the interior courtyard, it is only a matter of a couple of minutes before a nurse responds to my request (his oxygen tank has to be switched from the room unit to a portable unit). The physical therapists who have worked with my uncle (Mohammed and Arlene) are lovely and caring. My uncle likes the food. Shawn, the social worker we have worked with, has been very responsive to our questions. Minnie, one of my uncle's nurses, is also very caring and is quick to answer any of our questions. When I asked my uncle if he has been happy at Marycrest, his response was, "What's not to like? They treat me well." I think that says it better than I could.


09/28/2011  -  An OurParents User Writes:

Marycrest Manor facility is by far the WORST Nursing facility I've ever experienced in my entire life! If you have a relative in that facility, remove him/her ASAP! I am a Nursing student who had to put hours in at Marycrest Manor as part of my grade. I seen what goes on behind the scenes. It was not pleasent! The residents are NOT being properly cared for like they should, they are unclean, their rooms are dirty, their clothes & their bodies are dirty, their beds are dirty, the building is dirty, the food is nasty, they deserve more respect than that!! The Nurses ignore them when they yell for help! I was VERY disturbed and upset with what I had seen! I am reporting them to the state. They have poor management and understaffed. I can go on and on about Marycrest Mannor. So much to tell!! Not very Christian too me! Filthy, filthy, filthy! I feel soooo bad for those poor, helpless residents! Unbelieveable! I cried for them because I can't really do anything beside report them!! They only deserve Negative Ratings- POOR!


Response: Wow! I'm glad I read this first! I checked out Marycrest today after reading your posting because I need help with my Great Grandfather who is 96yrs old. It was exactly the way you described it. It smells really, really bad! No way I will place my Great Grandfather there! So I decided to hire a nurse and care for him at home. Thanx for your honesty!

Response: I'm commenting on the "smells" reviews . I recently made an off hours unannounced visit to this facility to check it out for a relative and found absolutely nothing wrong with the smell. I walked down several floors. While it's definitely old (from the facility to the furniture) there were no bad odors, and it didn't smell like cleaning fluids either. I'm sure that smells in any facility vary throughout the day depending on the number of "accidents." I can't speak to the other issues.

Response: I read the Medicare reviews as well as the reviews here, since they were conflicting I went to see for myself.
While the building is old, I was met by staff who were able to answer all my questions. I did ask for a tour, and went down all the halls and didn't notice any odor and it was very very clean.
I was able to go into the dining area and the patients looked clean and well cared for. When I asked about adequate staffing they explained that they were typically overstaffed and one of the reasons they receive a high rating from Medicare.


01/30/2011  -  An OurParents User Writes:

This facility is by FAR the best facility out there, and we have been to many many of the well-known ones. Our family was treated with respect and my father got the care he needed.


Response: Thats a Lie! It is not the best and the residents are not treated with respect!! This is probably a fake posting because if you really had a relative at Marycrest Manor, then you would know how AWFUL IT REALLY IS!!


12/26/2010  -  An OurParents User Writes:

If you don't care about your loved one, this is the place to put them. Under staffed, dirty, horrible food, poor care, wrong medication distribution, this place has it all. This place should be shut down.


Response: This facility is by FAR the best facility out there, and we have been to many many of the well-known ones. Our family was treated with respect and my mother got the best care she needed. i want to thank the cna and nurses there !!!

Response: I agree any one that says this is a nice place is sick.this place is horrible it is very filthy and the staff are very rude. Your loved ones deserve better than this.

Response: I agree any one that says this is a nice place is sick.this place is horrible it is very filthy and the staff are very rude. Your loved ones deserve better than this.


12/27/2010  -  An OurParents User Writes:

If I could give this place zero stars I would. My family member has been given the wrong medications multiple times, which is potentially life threatening for him. The staff is extremely unfriendly, loud, obnoxious, uncaring, and slow. The food is horrible. An example of a meal my family member received (keep in mind he has high blood pressure and congestive heart failure) was a reuben sandwich, served with french fries and a pickle. He has sat countless times in his wet diaper without being changed for long periods of time. One of the staff members complained right in front of me saying "I don't have time for this", when my grandpa asked to be put on the toilet. The walls and rooms are dreary. The building almost always smells of urine and feces. DO NOT BRING YOUR LOVED ONES HERE! YOU WILL REGRET IT!


Response: Oh I hope you removed your family member from that awful place! I know exactly what you are talking about I agree 100%! I am a Nursing student and had to put hours in at Marycrest Manor as part of my grade and witnessed all the horrible things that went on. And yes, it does smell bad in there like urine and stool and oh my God it was horrible!! I am reporting them to the state. The residents are not treated with RESPECT!! The residents need help and proper care! Marycrest should be shut down!!


10/17/2010  -  An OurParents User Writes:

This place is VERY over-rated. I don't understand why Medicare gave them a 5 star rating. They are very under staffed, the facility is old and dirty, the rehab is mediocre and the administration is horrible. A few of the staff are caring, but mostly there is an atmosphere of bad attitudes due to being under paid and over worked.




Description of Marycrest Manor in LIVONIA, MI

Number of Beds : 55

When you want to experience a warm, caring staff and quality skilled nursing and rehab services, live at Marycrest Manor in Livonia, MI. Marycrest Manor provides a low-maintenance lifestyle and the assistance seniors need to enjoy retirement. In this community, skilled nursing and rehab services are provided. When you are ready to learn more about Marycrest Manor, call a care advisor for more details.

Source: OurParents.com

Amenities

Parking & Transportation
  • Guest Parking
Community Services
  • Activity Director
  • Beautician/Barber
  • Chapel/Religious Services
  • Clubhouse/Meeting Rooms
  • Designated Family Visiting Area
  • Garden
  • Guest Dining
  • Housekeeping
  • Laundry Service
  • Maintenance Director
  • TV/Media Room
Dining Options
  • Breakfast
  • Lunch
  • Dinner
  • Snack
  • Restaurant Style
  • Room Service as Needed
  • Low Sugar
  • Low Sodium
Security
  • 24 Hour Controlled Access
  • 24 Hour Up and Awake Staff
  • Controlled-Access Garage
  • Door Alarms (for exit seekers)
  • Emergency In-Room Call System
  • Fire Sprinkler System
Personal Assistance
  • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
  • Catheter Management
  • Foot Care
  • Sitting, Standing, Walking
  • Toileting
  • Medication Management
Behavioral Support
  • Hits, Kicks, or Acts Physically Aggressive
  • Yells, Curses, or Acts Verbally Aggressive
  • Does Not Sleep Through the Night
  • Becomes Disoriented (e.g. Sundown Syndrome)
  • Paces or Rummages Habitually
  • Seeks exit or Tries to Leave
  • Wanders
  • Needs Prompting for Their Personal Care
Special Health Conditions
  • Arthritis
  • Asthma
  • Breathing Support with Oxygen
  • Broken Bones
  • Cancer
  • Colostomy or Urostomy
  • Emphysema or Other Lung Disease (COPD)
  • Heart Disease or Heart Failure
  • Immune Deficiency
  • Management of a Feeding Tube
  • Monitored Intake of Food and Liquids
  • Osteoporosis
  • Stroke
  • Tendency To Fall
  • Severe Brain Injury
  • Diabetic Diet
  • Oral Medication
  • Insulin Injection Staff-Administered
On-Site Therapy
  • Audiology
  • Dental Care
  • Eye Care
  • Massage Therapy
  • Mental Health Counseling
  • Occupational Therapy
  • Physical Therapy
  • Restorative Therapy
  • Speech Therapy
  • Support Groups for Patients
  • Support Groups for Families or Caregivers
Memory Care Services
  • Family Members Able to Join at Mealtime
  • Family Members Able to Participate in Care Plan
  • Specialty Trained Staff
  • Safe Wandering Areas
  • Regular Assessments by Interdisciplinary Staff
  • Environment That is Easy to Navigate
  • Daily Planned Recreational and Social Activities
  • Activities Tailored to Residents’ Abilities
  • Dementia Stage 1
  • Dementia Stage 2
  • Dementia Stage 3
  • Dementia Stage 4
  • Dementia Stage 5
  • Dementia Stage 6
  • Dementia Stage 7

Demographic Profile for LIVONIA, MI, 48150

People

Male Population
48.93%
Female Population
51.07%
Median Age
41.5 Years
Average Household Income
$61,374

Cost Of Living
Compared to the National Average

Overall
16% Below
Cost of Food
8% Below
Utilities
19% Above
Miscellaneous
7% Below

Environment
Provided By EPA; Closer to 100 is better

Air Quality
25.8 / 100
Water Quality
36 / 100
Superfund Sites
10 / 100
Physicians per 100k
173.5

Annual Crime

Violent Crimes
3
Property Crimes
4