North Ridge Care Center

(866) 653-9337

5430 Boone Ave N, NEW HOPE, MN


  • Nursing Home

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
North Ridge Care Center
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User Reviews

03/20/2018  -  An Interested Visitor Writes:

Everyone at North Ridge: You all were so good to our mom. We know that she was loved very much. She lived a much better life at North ridge than she did at home. We felt the love and care you all gave her. There are not enough words to convey what you did for our mom. Thank you. Also, I want to thank you for the beautiful rose and vase with babies breath. It was so kind of all of you to send it after our mom died. It was appreciated so much. - Janet and all of Betty's Family

  • Care
  • Staff

    03/05/2018  -  An Interested Visitor Writes:

    I like the programs that they offer at North Ridge such as bingo. I getting to do the things I like such as watching favorite TV programs as well as napping. I have met many friends while I have been here.

  • Activities
  • Food

    01/19/2018  -  An Interested Visitor Writes:

    This place is an absolute horrible place. If you must send a loved one here (due to lack of better options), I strongly urge you to visit your loved one EVERY day. If someone is not there to watch, your loved one will not be fed the correct amount, on the correct schedule, fed the correct way, or fed at all because a nurse will forget to open the feeding line. Like feeding, medication will be given whenever they have time, knee and hand braces will be put on incorrectly (wrong leg and hand and upside down!), if at all. Who knows how long that soiled diaper has been on. Unexplainable bruises and swelling. No rehabilitation/physical therapy provided. It is so frustrating. The nurses have attitudes when you point out all the inconsistency and neglect. If you read the other reviews that are similar to this, I promise you they are not exaggerating. It's a wonder this place is able to stay open. It's our experience that maybe two of the nurses care about the patients/residents and consistency. Otherwise the they are completely incompetent and the facility is incredibly understaffed to provide even the basic care necessary. In trying to get a meeting scheduled to discuss concerns, no one answered the phone. Even after a meeting, the issues continue.

    Response: At North Ridge Health and Rehab, the safety and comfort of our residents is our top priority. My name is Diane Willette, and I am the administrator at North Ridge. I would like to speak with you off-line so that we can address the concerns you are having. I invite you to call the main North Ridge number, 763-592-3000, and ask to speak with me. If I am unavailable at the moment, please leave your name and a contact number and I will return your call as soon as possible. Thank you.”

    03/18/2013  -  An OurParents User Writes:

    After working at multiple nursing homes, I can tell you this is one of the better ones in the area. Staff to patient ratio is good, family comments/concerns are addressed quickly. Staff have hundreds of policies and procedures in addition to almost monthly mandatory retraining/ educational packets. Therapy department is wonderful, and the number one reason most people go here.

    11/21/2012  -  An OurParents User Writes:

    North Ridge Care Center is a large, not for profit, nursing home with 397 beds based in New Hope, MN. At last check, the facility had 348 residents indicating that it is 88% occupied which is about average within the state of Minnesota. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for North Ridge Care Center, was 4 stars, which is a better rating than 82% of nursing homes in Minnesota. Important to note that this facility has recently improved and has gone from 3 stars to 4 stars.
    We have compared the detailed Medicare data for North Ridge Care Center with other senior care providers in Minnesota. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 05/03/2012.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here

    11/30/2010  -  An OurParents User Writes:

    If I could give this facility zero stars, I would. The service at North Ridge Care Center is uncaring, incompetent, condescending and slow. Please do not leave your loved one here. In just a total of 5 days, here are just a few examples that we experienced: My mother asked for a blanket, twice, because she was cold. She never received one. She vomited in the middle of the night and it took more than 30 minutes for someone to help her clean up and get to the bathroom. She was experiencing shortness of breath and asked for oxygen. First they questioned if she (a retired nurse, even) needed this, then they gave her an empty tank. The final straw: She needed an ambulance to take her to the hospital because she was in so much discomfort. They would not call one for her - she practically had to beg. It took hours before she finally got to the ER. Absolutely atrocious.

    Description of North Ridge Care Center in NEW HOPE, MN

    Number of Beds : 397

    For seniors who wish to stay in their own homes, Carebreak Adult Day Program is available every day with a wide-range of services. Senior care professionals assist with a variety of non-medical needs, including medication reminders, running errands, meal preparation, and grooming assistance. You'll also find assisted living, independent living, in-home care, skilled nursing and rehab services provided by this community. Assisted living offers a warm, supportive, and nuturing atmosphere for individuals who require some help but still want to keep their self-reliance. Assisted living is advantageous for seniors. Studies reveal that living near peers and participating in social activities leads to a happier life. With assisted living, you'll find senior-friendly residences and a warm staff. Communities have additional services that include 24-hour supervision and security, emergency response systems, access to licensed nursing care, chef-prepared meals, and assistance with grooming, dressing, and bathing. Housekeeping, laundry, social programs, and local transportation are usually provided, too. When you are autonomous but want to be in the company of your peers, choose indepedent living and enjoy amenities and services geared towards seniors. Serving both individuals and couples, these senior communities are also known as senior apartments, retirement villages, and communities for 55 and older. Residents stay in private apartments or individual homes with an abundance of community amenities, services, and programs tailored specifically for seniors. Your personal belongings, such as furniture and favorite mementos, can move to your new home with you. With maintenance, groundskeeping, and housekeeping taken care of, seniors can focus on goals and passions instead of the daily demands of home ownership. Because independent living communities are intended for older adults who need little or no assistance, most do not offer medical care or supervision. Community services and amenities usually include fitness clubs, dining facilities, swimming pools, golf courses, hiking trails, social events, and more. Some seniors, as they age and begin to need assistance, simply do not wish to leave the place they’ve called home for many years. Sometimes they bought their dream home upon retirement. Sometimes it is the house where they raised their children and watched their families grow up. For them, the walls and floors resonate with memories. A caring, in-home staff understands this and is dedicated to making seniors as comfortable and as satisfied as they can possibly be. Services are available twenty-four-hours a day, seven days a week. Home care consists of various medical and non-medical support services. When you are ready for assistance, medical and non-medical professionals are ready to help with a wide range of services. Within assisted living communities, you'll find help as you need it, with the goal of supplying the aid required to stay as autonomous as possible. When seniors are autonomous but want to be in the company of peers, choose indepedent living and enjoy a variety of amenities and services. In-home care is helpful for seniors when they need it. Care professionals will bring their expertise and experience to your home. This choice is perfect for those who would like to stay in their homes but who need some help with the daily activities of living. These services, available 24 hours a day, every day, are paid for by the individual or through public and private funding sources, such as Medicare and/or Medicaid. For help with your questions about Carebreak Adult Day Program, call a care advisor today.


    Demographic Profile for NEW HOPE, MN, 55428


    Male Population
    Female Population
    Median Age
    39.2 Years
    Average Household Income

    Cost Of Living
    Compared to the National Average

    5% Below
    Cost of Food
    19% Above
    2% Below
    8% Above

    Provided By EPA; Closer to 100 is better

    Air Quality
    85.1 / 100
    Water Quality
    27 / 100
    Superfund Sites
    21 / 100
    Physicians per 100k

    Annual Crime

    Violent Crimes
    Property Crimes