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Desoto Healthcare Center
(866) 871-8551
7805 Southcrest Pkwy
Southaven, MS
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  • Nursing Home
  • Skilled Nursing Facility

Desoto Healthcare Center
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User Reviews

08/25/2015 An Interested Visitor Writes: One of the activities workers looks like she on drugs or something. I bet don't do drugs tests their, cause her eyes be blood shot after breaks. Her name is Jamie Pennington and she's on weed and she takes xanax. Don't know how she got this job looking after people, when she's a drug abuser smh. I'm going to see what I gotta do to get that place closed down, cause if she's there and abuse drugs who else does there. I think it's unfair. I can't find a job cause I keep failing drug tests and She's a caregiver on drugs smdh. I'm going to notify the proper authorities and give them this information. If she was to be drug tested without notice, I'm positive that she will be positive.

02/08/2015 An Interested Visitor Writes: I am becoming more & more discouraged with DHC. My wife has now been there over 3 months & it seems to be getting worse as far as turn over in CNA's.
I do know of 3 excellent nurses that really care & do the best, but the aides, especially overnight really come up short.
We have 3 sitters a day coming in to take up the slack plus I have 3 daughters that do so much more than I do, but still on may occasions have found service lacking on weekends & nights. Some of the aides are just rude & rough handling the patient that can't help herself.
Looking for another facility, but doesn't seem any out there to brag about.

  • Location

    02/04/2015 An Interested Visitor Writes: I would like to say that this place is terrible!! Residents don't get their medications on time, they are so understaff,and they lack empathy or social ethics!!! The turn over rate is unbearable, you are admitted on Wednesday and half the staff are fired or have quit over the weekend. This is no place to work better yet leave a family member. The only way I would suggest leaving your loved ones if they can talk and understands!!! Oh yeah did I tell you nurses were fired for taking the residents medications! Seriously?????? Yeah Desoto healthcare in Southaven ms is a joke.

  • Activities
  • Decor

    01/13/2015 An Interested Visitor Writes: Overall, I suppose DHC is no better or no worse than most places like this, but am very disappointed with the attention my wife gets. There seems to be a lack of communication between staff. There are at least two outstanding RN's, but the CNA's maybe are just over burdened but really fall down on the job especially at night. We hire outside people to come in & sit with my wife because lack of attention. I really wouldn't recommend it but it isn't any worse that the "high dollar place" in Memphis of Winchester Rd. Although insurance pays most you would think that for over $6,000.00 a month there would be some good service.

  • Location

    07/07/2014 An Interested Visitor Writes: I was visiting from out of town this past weekend to see my sister-in-law and this place is a disaster waiting to happen. If I were my in my niece's place I would sue them. The facility smells like urine on wing 200 and 300. They do not get my sister-in-law up for therapy because she decides she doesn't want to to do it today. They have moved her twice when none of the family was there and her clothes have ended up in lost and found. The excuse they gave my brother=in-law is they under staffed. Excuse me but that is not our problem. You took on the patients now take care of them in the manner in which they should be treated. I would not put my dogs in a place like this much less a relative. This place needs to be closed. What did i like about Desoto Heathcare Center? Nothing.

    04/30/2014 An Interested Visitor Writes: my mom in law has lived here since she fell again and broke yet another bone. She has Alz and Parkinson and diabetes. Her mind comes and goes. She has received very good care at Desoto Health Care. We visit a lot and keep an eye out for anything...and if it is seen, it is brought to their attention. One day they did not give residents any May or Mustard for their great looking burgers.....we actually went down to the kitchen and got her some, reported that the whole floor was doing without...and in the next meeting...we brought is up again....for there is no excuse for this. Her care has been excellent..they have found many problems, we were not aware of; they call and let the family know if anything goes one with your loved one...and everyone has been really nice and helpful. They do have many elderly folks that do need care in all they yes, the smell at times is bad...but instead of dwelling on this...bring deodorizers for the rooms your loved ones are in. They do have many elderly residents and you can only do so if you have a loved one there and see something that needs to be it....after all; these are your loved ones. I myself am very thankful we found this place and it is so close to us and really care about their residences. The only problem we have is my mom in law does not like chicken...and many of their meals are chicken.

  • Care
  • Cleanliness
  • Staff
  • Location

    01/05/2014 An Interested Visitor Writes: I would not recommend this place to anyone. It smells really bad. They don't clean the place like they should. My mom was their for a week and they forgot to feed her twice. They feed my mom's roommate but not my mom. I called the manager Renee, to complain. Renee asked me what did I want her to do about it. This made me very angry. I went and got my mom. Clearly these people don't care nothing about your parents.

    Response: We have never encounted this problem in the yr my mom in law has been there. Yes, at times, the smell is quite bad; but so many have to have full time care and the staff get to them asap. My thing is, if you see a problem do something about it and bring it to the attentions of those who work there. My mom in law has gotten very good care while here, and the room has always been mom in law lives to I know she is always getting meals....and we also make sure she has plenty of snacks in case she gets hungry before food arrives or at night. We do check on her a lot and yes, know the staff quite well.

    11/21/2012 An OurParents User Writes: Desoto Healthcare Center is an average sized, for profit, nursing home with 120 beds based in Southaven, MS. At last check, the facility had 108 residents indicating that it is 90% occupied which is about average within the state of Mississippi. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Desoto Healthcare Center, was 3 stars, which is a better rating than 57% of nursing homes in Mississippi. Important to note that this facility has recently improved and has gone from 1 stars to 3 stars.
    We have compared the detailed Medicare data for Desoto Healthcare Center with other senior care providers in Mississippi. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 05/17/2012.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here

    05/21/2012 An Family Member of Current/Past Resident Writes: Did not furnish towels or washcloths until asked twice (2 days after parent admitted). Food has been very poor (bologna sandwiches twice: sandwiches 2 meals a day). Would not help bath and did not have a shower for 4 days. No between meal snaks as told. Would not bring medications on time (pain meds as ordered by dector before physical therapy).Did not change bed linens for a week.

    Response: We have never seen any of these things happen and are there all the time. We always have more towels and bath clothes in room that needed....yes, they do get sandwiches occasionally...but also get very good spaghetti (my husband wants their recipe, it is so good); turkey and dressing, ham dinners; great chicken sandwiches etc. Of course, you are not going to make everyone happy all the time; but on a whole, think they do well. My thing is, if you see a problem, bring it up to the staff members......they work really hard to do the best for each one there.

    05/21/2012 An Family Member of Current/Past Resident Writes: Did not furnish towels or washcloths until asked twice (2 days after parent admitted). Food has been very poor (bologna sandwiches twice: sandwiches 2 meals a day). Would not help bath and did not have a shower for 4 days. No between meal snaks as told. Would not bring medications on time (pain meds as ordered by dector before physical therapy).Did not change bed linens for a week.

    11/26/2011 An Family Member of Current/Past Resident Writes: The bathroom has an unbearably strong odor of urine. It is unreal. They told my mother if she got up without calling for help that they would put a body alarm on her and then, if it happened again, they would restrain her. My mother walked into the facility. She had been taking herself to the bathroom at the hospital for days. So why now should she regress and be threatened with restraints? My mother is well-educated and is totally lucid. I am moving her as soon as possible. By the way, she has been there 4 days and they keep telling her it isn't her day for a bath. Seriously. What does that mean?

    Response: Things have changed since then..cause I have never seen my mom in law where she was not dressed and groomed well. They make sure she is bathed and cleaned up very well. She does have ALZ so does require full time care there.

    09/09/2011 An Family Member of Current/Past Resident Writes: at first glance the office staff seem friendly enough, til you get in the door and then they put on their real face, and may i add that it is not pretty!!I had several complaints about the care my mother was receiving, the assistants were rude and worked rather slowly. When an ole person has to pee, well they have to pee then, not 20 minutes don't get mad and be rude to the person when you have to clean them and the bed because they PEED or POOPED in it!!!! I went to nurse and they did not have an explanation, so I go to the administrator, well that was a joke and total waste of my time, and I will leave it at that. Needless to say, my mom was moved to another facility and I have been very happy there. Before you choose to use this facility, please check others in the area, they are much better. KJP

    05/18/2010 An OurParents User Writes: This is the letter I sent to Desoto Healthcare-I would highly recomend it to ANYONE!!!
    April 17, 2010
    To the Staff of Desoto Healthcare,

    As you can see from the date, I started this letter before my Mother died-

    I have got to tell you, that you have the most loving and caring staff, I have ever come across. There is not one person I have come across from the front office, the janitorial staff, social workers, PCA ‘S and nurses, these women and men are the most loving and caring people, that I have ever come across. They have got such a hard job in every aspect.
    When I first came to look at your facility, I felt welcome. Although I felt that way, the last three places my Mother has lived. It always changed once I signed the papers. But, there is nothing I could complain about at DHC. I will only sing your praises.

    Now to the second part- I have come to feel like the nursing staff was a part of my family. The compassion that they have given my mother is unsurpassed. I have had many experiences with care-takers and always disappointed. Some of the staff didn’t even know her before she was in the last stages of her sickness, but still took loving care of her.
    The nurses knew that I was by myself, taking care of her.
    I always felt and knew she was in excellent care. That is a feeling that I will treasure for the rest of my life. Without them I couldn’t have made it.
    I have asked so many of them how they did this work everyday. I know I couldn’t do it. From each one, their answers were always the same-I wouldn’t do anything else, that they were blessed to be able to take care of them. In everyway, these angels truly ministered to me.
    They clearly have a passion for what they do. Up until the end the ladies showed her nothing but compassion. She was always clean, as was her room. When I came into see her for the last time, you could tell that they had prepared her with tenderness and respect. They have come in on their time off to see her and see how she was doing. The ladies never minded when I called.
    You can’t imagine how much the beautiful plant with flowers meant to me and my whole family, it made me so happy.
    All I can say is-God Bless each and every one of you and you will be in my heart forever.
    All my love,
    Mary Campany

    Response: This is the way I feel..I am very happy with the care they are giving my mom in law. Yes, I check on her a lot and yes, I make sure I know the staff. As far as I have seen, everyone is very caring, kind and always willing to listen and do whatever needs to be done. I have no problems with this place at all.....

    Description of Desoto Healthcare Center in Southaven, MS

    Number of Beds : 120

    Desoto Healthcare Center, located in Southaven, Mississippi provides the following services: Nursing Home and Skilled Nursing Facility. It accepts the following payment methods: Medicare and Medicaid. Desoto Healthcare Center has received 2 stars from Medicare and an average user review rating of 2 stars. Desoto Healthcare Center has a very good hospital, Baptist Memorial Hospital Desoto, located nearby, which scored a 88 out of 100 in its most recent Medicare review. The Desoto Healthcare Center's nearest hospital is 0 miles away. The zipcode (38671) in Mississippi, where Desoto Healthcare Center is located, has a below average safety rating based on recent crime statistics. A more detailed description of the types of care for Desoto Healthcare Center can be found here.

    Desoto Healthcare Center is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

    Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

    Also, Desoto Healthcare Center is a skilled nursing facility (SNF). It is primarily engaged in providing skilled nursing care and related services for residents who require medical or nursing care; or rehabilitation services for the rehabilitation of injured, disabled, or sick persons.

    Skilled nursing facilities cater to patients who either need short-term rehab while recovering from surgery; or require long-term nursing and medical supervision. Skilled Nursing facilities are very often associated with area hospitals.

    Source: SNAPforSeniors, Inc.



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    Demographic Profile for Southaven, MS,38671

    Annual Crime
    38671 Avg.
    Violent Crimes 5 4
    Property Crimes 5 4
    Weather Conditions
    Average High Temperature ° F
    Average Low Temperature ° F
    Rainy Days 29%
    Average Rainfall 0 inches
    Average Snowfall 0 inches
    Provided By EPA; Closer to 100 is better
    Air Quality 40.5 / 100
    Water Quality 73 / 100
    Superfund Sites 90 / 100
    Physicians per 100k 70.9
    Cost Of Living
    Compared to the National Average
    Overall 17% Below
    Cost of Food 6% Below
    Utilities 11% Above
    Miscellaneous 5% Below
    High School Graduate
    Associate Degree
    Undergraduate Degree
    Graduate Degree 3.99%
    Male Population 49.18%
    Female Population 50.82%
    Median Age 33.2 Years
    Average Individual Income
    Average Household Income $50,000
    Population Change
    Religions Breakdown of religious affiliations in Southaven MS
    Percent Religious 56.93%
    Baptist 40.45%
    Methodist 4.58%
    Other Christian 4.56%
    Catholic 3.29%
    Pentecostal 2.27%
    All Other 1.78%
    Breakdown of ethnicities in Southaven MS
    White  89.6%
    Black  6.3%
    Hispanic/Latino  2.3%
    Asian  0.7%
    Multiracial  0.7%
    Other  0.1%

    Please Note Zip code-level crime information is provided by U.S. Census data. OurParents ALWAYS recommends that you visit the facility and check with local law enforcement authorities, and draw your own conclusions about the safety of any given care provider and area.