Desoto Healthcare Center

(866) 653-9337

7805 Southcrest Pkwy, SOUTHAVEN, MS


  • Nursing Home
  • Skilled Nursing Facility

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Desoto Healthcare Center
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User Reviews

08/02/2017  -  An Interested Visitor Writes:

DO NOT TAkE YOUR PARENT HERE! They dope them up so they don't have to take care of them the CNA's fight in the hall they don't want to wait on your loved one. This is a Horrible place. They just want your money you pay them and they don't take care of your loved one.

12/21/2016  -  An Interested Visitor Writes:

I have seen first hand that a certain LPN that is going to become an RN steals morphine and other medications from the patients and his wife is along side him as a cna I personally have seen him come home with handfull of Xanax morphines Norco and other different random things and nothing is done to him he smokes weed bit buys @#$% pure or eyedrops to make him clean in a drug test he also works at another nursing home and does the same there. His initials are wmw and her initials are jcw! This should be a crime

11/22/2015  -  An OurParents User Writes:

I was very upset when the doctors told me that I would either have to provide 24 hour professional care for my mom or place here in a nursing home. I had cared for her by myself for five years but I was also a single parent living on a small income and had to work full time. Regrettedly I signed the papers and she was placed in Southaven Rehabilitation Center. At first I suffered from tremendous guilt as most of us do once we realize we can no longer care for our loved ones. I visited everyday and cried all the way home. I would also make surprise visits, sometimes even at 2 am thinking I,d catch some kind of infraction or abuse. I never did. She has now been there more than 5 years. The doctors have done wonders bringing her mind back to reality. As with most ALZ or dementia patients her mind comes and goes but 5 years ago she wouldn't even look at you nor could she say anything but no. Now we have full conversations. Today is her 80 the birthday and I was able to call her. They provide a telephone number where you can call your loved one and the staff will take a phone to them. In all this time and in all these years I have NEVER seen a bruise or bed sore on her. She is completely bed ridden and in diapers. The family has to provide disposable diapers for them but if the family cannot afford to do so, they have donated diapers. Also, there is a beauty salon on sight and they also do manicures. They have a lot of activities and my mom's drawers are stuffed full of bingo bucks that she can use to buy gifts or toiletries on sight at the store. The items in the store are also donated. The staff is excellent as far as I know. Their jobs are very hard and low pay so naturally there is a turn over rate. But before one complains, one should ask oneself how they would like to have a job like that. I commend all the staff for their care and patience. Looking back, even though it was hard, it was the very best choice for my mom.

  • Care
  • Staff
  • Location
  • Room

    08/25/2015  -  An OurParents User Writes:

    One of the activities workers looks like she on drugs or something. I bet don't do drugs tests their, cause her eyes be blood shot after breaks. Her name is Jamie Pennington and she's on weed and she takes xanax. Don't know how she got this job looking after people, when she's a drug abuser smh. I'm going to see what I gotta do to get that place closed down, cause if she's there and abuse drugs who else does there. I think it's unfair. I can't find a job cause I keep failing drug tests and She's a caregiver on drugs smdh. I'm going to notify the proper authorities and give them this information. If she was to be drug tested without notice, I'm positive that she will be positive.

    02/08/2015  -  An OurParents User Writes:

    I am becoming more & more discouraged with DHC. My wife has now been there over 3 months & it seems to be getting worse as far as turn over in CNA's.
    I do know of 3 excellent nurses that really care & do the best, but the aides, especially overnight really come up short.
    We have 3 sitters a day coming in to take up the slack plus I have 3 daughters that do so much more than I do, but still on may occasions have found service lacking on weekends & nights. Some of the aides are just rude & rough handling the patient that can't help herself.
    Looking for another facility, but doesn't seem any out there to brag about.

  • Location

    Response: Try Senatobia Nursing home. We were very pleased with the care our family member received there.

    02/04/2015  -  An OurParents User Writes:

    I would like to say that this place is terrible!! Residents don't get their medications on time, they are so understaff,and they lack empathy or social ethics!!! The turn over rate is unbearable, you are admitted on Wednesday and half the staff are fired or have quit over the weekend. This is no place to work better yet leave a family member. The only way I would suggest leaving your loved ones if they can talk and understands!!! Oh yeah did I tell you nurses were fired for taking the residents medications! Seriously?????? Yeah Desoto healthcare in Southaven ms is a joke.

  • Activities
  • Decor

    01/13/2015  -  An OurParents User Writes:

    Overall, I suppose DHC is no better or no worse than most places like this, but am very disappointed with the attention my wife gets. There seems to be a lack of communication between staff. There are at least two outstanding RN's, but the CNA's maybe are just over burdened but really fall down on the job especially at night. We hire outside people to come in & sit with my wife because lack of attention. I really wouldn't recommend it but it isn't any worse that the "high dollar place" in Memphis of Winchester Rd. Although insurance pays most you would think that for over $6,000.00 a month there would be some good service.

  • Location

    07/07/2014  -  An OurParents User Writes:

    I was visiting from out of town this past weekend to see my sister-in-law and this place is a disaster waiting to happen. If I were my in my niece's place I would sue them. The facility smells like urine on wing 200 and 300. They do not get my sister-in-law up for therapy because she decides she doesn't want to to do it today. They have moved her twice when none of the family was there and her clothes have ended up in lost and found. The excuse they gave my brother=in-law is they under staffed. Excuse me but that is not our problem. You took on the patients now take care of them in the manner in which they should be treated. I would not put my dogs in a place like this much less a relative. This place needs to be closed. What did i like about Desoto Heathcare Center? Nothing.

    Response: My mother has been there several times over the past three years for rehab and I have never encountered a urine smell. Sure there are going to be some unpleasant odors at times but that happens in most homes as well. They have always been great to communicate with us on any changes being made and I think their staff are some of the most caring people I know. We have nothing but good experiences there.

    Response: It depends on who you talk to if you are treated with proper respect. The rudest most incompent person there is the DON, Amy Rainey....I am surprized she knows to come in out of the rain.

    04/30/2014  -  An OurParents User Writes:

    my mom in law has lived here since she fell again and broke yet another bone. She has Alz and Parkinson and diabetes. Her mind comes and goes. She has received very good care at Desoto Health Care. We visit a lot and keep an eye out for anything...and if it is seen, it is brought to their attention. One day they did not give residents any May or Mustard for their great looking burgers.....we actually went down to the kitchen and got her some, reported that the whole floor was doing without...and in the next meeting...we brought is up again....for there is no excuse for this. Her care has been excellent..they have found many problems, we were not aware of; they call and let the family know if anything goes one with your loved one...and everyone has been really nice and helpful. They do have many elderly folks that do need care in all they yes, the smell at times is bad...but instead of dwelling on this...bring deodorizers for the rooms your loved ones are in. They do have many elderly residents and you can only do so if you have a loved one there and see something that needs to be it....after all; these are your loved ones. I myself am very thankful we found this place and it is so close to us and really care about their residences. The only problem we have is my mom in law does not like chicken...and many of their meals are chicken.

  • Care
  • Cleanliness
  • Staff
  • Location

    Response: Amy Rainey is no longer there and yes she was rude

    01/05/2014  -  An OurParents User Writes:

    I would not recommend this place to anyone. It smells really bad. They don't clean the place like they should. My mom was their for a week and they forgot to feed her twice. They feed my mom's roommate but not my mom. I called the manager Renee, to complain. Renee asked me what did I want her to do about it. This made me very angry. I went and got my mom. Clearly these people don't care nothing about your parents.

    Response: We have never encounted this problem in the yr my mom in law has been there. Yes, at times, the smell is quite bad; but so many have to have full time care and the staff get to them asap. My thing is, if you see a problem do something about it and bring it to the attentions of those who work there. My mom in law has gotten very good care while here, and the room has always been mom in law lives to I know she is always getting meals....and we also make sure she has plenty of snacks in case she gets hungry before food arrives or at night. We do check on her a lot and yes, know the staff quite well.

    Response: We have been at DHC for several years and have never had this problem. Also, I visit almost daily and I think they do an amazing job. I know most of the employees and do not ever remember them having a manager by the name of Renee. Sounds like you are confused or just mad at the world or feeling guilty and wanting to blame someone else.

    Response: no there was a charge nurse named Renee Loocket who was rude.

    11/21/2012  -  An OurParents User Writes:

    Desoto Healthcare Center is an average sized, for profit, nursing home with 120 beds based in Southaven, MS. At last check, the facility had 108 residents indicating that it is 90% occupied which is about average within the state of Mississippi. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Desoto Healthcare Center, was 3 stars, which is a better rating than 57% of nursing homes in Mississippi. Important to note that this facility has recently improved and has gone from 1 stars to 3 stars.
    We have compared the detailed Medicare data for Desoto Healthcare Center with other senior care providers in Mississippi. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 05/17/2012.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here

    05/21/2012  -  An OurParents User Writes:

    Did not furnish towels or washcloths until asked twice (2 days after parent admitted). Food has been very poor (bologna sandwiches twice: sandwiches 2 meals a day). Would not help bath and did not have a shower for 4 days. No between meal snaks as told. Would not bring medications on time (pain meds as ordered by dector before physical therapy).Did not change bed linens for a week.

    Response: We have never seen any of these things happen and are there all the time. We always have more towels and bath clothes in room that needed....yes, they do get sandwiches occasionally...but also get very good spaghetti (my husband wants their recipe, it is so good); turkey and dressing, ham dinners; great chicken sandwiches etc. Of course, you are not going to make everyone happy all the time; but on a whole, think they do well. My thing is, if you see a problem, bring it up to the staff members......they work really hard to do the best for each one there.

    05/21/2012  -  An OurParents User Writes:

    Did not furnish towels or washcloths until asked twice (2 days after parent admitted). Food has been very poor (bologna sandwiches twice: sandwiches 2 meals a day). Would not help bath and did not have a shower for 4 days. No between meal snaks as told. Would not bring medications on time (pain meds as ordered by dector before physical therapy).Did not change bed linens for a week.

    11/26/2011  -  An OurParents User Writes:

    The bathroom has an unbearably strong odor of urine. It is unreal. They told my mother if she got up without calling for help that they would put a body alarm on her and then, if it happened again, they would restrain her. My mother walked into the facility. She had been taking herself to the bathroom at the hospital for days. So why now should she regress and be threatened with restraints? My mother is well-educated and is totally lucid. I am moving her as soon as possible. By the way, she has been there 4 days and they keep telling her it isn't her day for a bath. Seriously. What does that mean?

    Response: Things have changed since then..cause I have never seen my mom in law where she was not dressed and groomed well. They make sure she is bathed and cleaned up very well. She does have ALZ so does require full time care there.

    Response: they do not use restraints like you thinking about. Body alarms and lap belts to keep them from falling and getting hurt is what they use.

    09/09/2011  -  An OurParents User Writes:

    at first glance the office staff seem friendly enough, til you get in the door and then they put on their real face, and may i add that it is not pretty!!I had several complaints about the care my mother was receiving, the assistants were rude and worked rather slowly. When an ole person has to pee, well they have to pee then, not 20 minutes don't get mad and be rude to the person when you have to clean them and the bed because they PEED or POOPED in it!!!! I went to nurse and they did not have an explanation, so I go to the administrator, well that was a joke and total waste of my time, and I will leave it at that. Needless to say, my mom was moved to another facility and I have been very happy there. Before you choose to use this facility, please check others in the area, they are much better. KJP

    05/18/2010  -  An OurParents User Writes:

    This is the letter I sent to Desoto Healthcare-I would highly recomend it to ANYONE!!!
    April 17, 2010
    To the Staff of Desoto Healthcare,

    As you can see from the date, I started this letter before my Mother died-

    I have got to tell you, that you have the most loving and caring staff, I have ever come across. There is not one person I have come across from the front office, the janitorial staff, social workers, PCA ‘S and nurses, these women and men are the most loving and caring people, that I have ever come across. They have got such a hard job in every aspect.
    When I first came to look at your facility, I felt welcome. Although I felt that way, the last three places my Mother has lived. It always changed once I signed the papers. But, there is nothing I could complain about at DHC. I will only sing your praises.

    Now to the second part- I have come to feel like the nursing staff was a part of my family. The compassion that they have given my mother is unsurpassed. I have had many experiences with care-takers and always disappointed. Some of the staff didn’t even know her before she was in the last stages of her sickness, but still took loving care of her.
    The nurses knew that I was by myself, taking care of her.
    I always felt and knew she was in excellent care. That is a feeling that I will treasure for the rest of my life. Without them I couldn’t have made it.
    I have asked so many of them how they did this work everyday. I know I couldn’t do it. From each one, their answers were always the same-I wouldn’t do anything else, that they were blessed to be able to take care of them. In everyway, these angels truly ministered to me.
    They clearly have a passion for what they do. Up until the end the ladies showed her nothing but compassion. She was always clean, as was her room. When I came into see her for the last time, you could tell that they had prepared her with tenderness and respect. They have come in on their time off to see her and see how she was doing. The ladies never minded when I called.
    You can’t imagine how much the beautiful plant with flowers meant to me and my whole family, it made me so happy.
    All I can say is-God Bless each and every one of you and you will be in my heart forever.
    All my love,
    Mary Campany

    Response: This is the way I feel..I am very happy with the care they are giving my mom in law. Yes, I check on her a lot and yes, I make sure I know the staff. As far as I have seen, everyone is very caring, kind and always willing to listen and do whatever needs to be done. I have no problems with this place at all.....

    Description of Desoto Healthcare Center in SOUTHAVEN, MS

    Number of Beds : 120

    Desoto Healthcare Center concentrates on giving the best rehab care and support to seniors in Southaven, MS. Reside at Desoto Healthcare Center and enjoy an exciting new chapter of life, where residents can enjoy conversation and meet new friends. With a full range of rehab services, and with a warm, friendly staff, seniors feel right at home. When you are ready for rehab, call for


    • Fire Sprinkler System

    Demographic Profile for SOUTHAVEN, MS, 38671


    Male Population
    Female Population
    Median Age
    33.2 Years
    Average Household Income

    Cost Of Living
    Compared to the National Average

    17% Below
    Cost of Food
    6% Below
    11% Above
    5% Below

    Provided By EPA; Closer to 100 is better

    Air Quality
    40.5 / 100
    Water Quality
    73 / 100
    Superfund Sites
    90 / 100
    Physicians per 100k

    Annual Crime

    Violent Crimes
    Property Crimes