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The Villages Of Jackson Creek

(866) 827-5137

3980 E Jackson Dr, Independence, MO


  • Assisted Living
  • Alzheimer's Care
  • Nursing Home

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits Yes
  • Long Term Care Insurance Yes
  • Subsidy Available No
The Villages Of Jackson Creek
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User Reviews

09/21/2015  -  An Interested Visitor Writes:

I recently had a knee replacement and then for therapy, I chose the Villages of Jackson Creek in Independence, Mo. I learned about the “Villages” through a friend and also attended an open house there. I then decided this would be a good place for my recovery. I liked the layout of the place. A wall divides the two-person rooms, so you get some privacy. The entrance reminds me of Tuscany. After surgery, the shuttle picked me up at the hospital and when I got to the “Villages,” I immediately felt welcomed by the staff. The nursing staff was efficient, considerate, and always had a smile on their faces. There is also a doctor on staff. The food was “decent,” not like at home, but good. The physical therapy was excellent, with a caring and dedicated staff. Physical therapy can be tough, but necessary. I am walking quite well and I am keeping up with my “social” calendar. It’s not all therapy and watching TV. There are many activities that occur during the day. My social worker explained all my insurance coverage, and I was covered for everything. And it is extremely clean. And when I go get my other knee done, I’ll be sure to return to Villages of Jackson Creek. Good folks there!

  • Activities
  • Care
  • Cleanliness
  • Staff

    09/17/2015  -  An Interested Visitor Writes:

    Nursing, physical and occupational therapists are excellent! Director of meal planning created special high protein meals for my mother. He went the extra mile for her! We appreciate the expertise care that was given to her.

  • Staff

    09/17/2015  -  An Interested Visitor Writes:

    I visit frequently and observe a positive caring attitude. Staff know the residents personally and take time to individualize care. Very attentive to needs. Very uplifting atmosphere.

    09/17/2015  -  An Interested Visitor Writes:

    They give loving care to patients going through a difficult period of time in their lives. Jackson Creek was very kind to me. When it was time to go home I feel like I was leaving friends. IF one must be in a nursing home I recommend Jackson Creek. It is new, clean, close to the hospital, and the staff is caring.

    09/16/2015  -  An Interested Visitor Writes:

    My grandmother was supposed to be in there for 1-2 weeks for rehab to get her stronger after being the hospital for heart failure. Instead left on day 4 due to a medication mix up that led her back to the hospital where she died the next day. The first night she was there they gave her no meds or dinner for that matter and the last night she was there they gave her too many meds and she ended up hallucinating all night, crying and shaking from the inside out. This place is under staffed and sloppy when it comes to trusting your loved ones in their care. This cannot happen again to someone else's loved one!

    09/16/2015  -  An Interested Visitor Writes:

    I am constantly impressed by the warm welcome from all staff at the Villages of Jackson Creek. You can hardly get down the hall without someone smiling and greeting you. Staff are attentive and care very much for the residents. Activities are engaging. Therapy staff is WONDERFUL. Cannot say enough good things about the Villages!

  • Staff

    08/16/2015  -  An OurParents User Writes:



    09/20/2013  -  An OurParents User Writes:

    I work there and the lack of communication is HORRIBLE. I see patients neglected everyday and yelled at by other CNA's. State was just there this past week i hope they get a bad rating from them. I am in the process of looking for another job, until then i'm stuck there

    Response: Then don't go to monterey park cause that is all that is. How they got five stars, idk... But I up and left. Whole place was unprofessional, no communication, no respect, favoritism. It hurt me to watch how residents would get treated and be roughed so I left.

    11/21/2012  -  An OurParents User Writes:

    The Villages of Jackson Creek is an average sized, for profit, nursing home with 120 beds based in Independence, MO. At last check, the facility had 111 residents indicating that it is 93% occupied which is more than average within the state of Missouri. The provider accepts both medicare and medicaid programs, and provides resident and family counseling services.
    This nursing home and assisted living facility, is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for The Villages Of Jackson Creek, was 3 stars, which is a better rating than 58% of nursing homes in Missouri. Important to note that this facility has recently improved and has gone from 1 stars to 3 stars.
    We have compared the detailed Medicare data for The Villages Of Jackson Creek with other senior care providers in Missouri. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 02/03/2012.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here

    07/30/2012  -  An OurParents User Writes:

    Shiney new penny on the outside. Rough around the edges on the in. The place is hot...period. Nurses and CNA's are wonderful. Work very hard. I have found that the problems lie with upper management at this facility. The food is sub par...awful actually. The floors are sticky, trash cans full and overflowing. Understaffed. Basically a case of too many Chiefs and not enough Indians. This place needs to "CLEAN HOUSE" before things ever change. Start with head honcho...SH!@%$

    05/21/2012  -  An OurParents User Writes:

    My dad went there for what was to be 5-10 days of aggressive physical therapy. Instead he contracted C-DIFF which is highly contagious in nursing homes - six weeks later he was not improving, getting worse everyday. We finally got him back at CenterPoint where he passed three days later. I just keep thinking if we didn't take him there, he would still be here.

    Response: I'm sorry about the loss of your dad. but sadly c-diff as you said is VERY contagious and can also be contracted through the hospital, which is where most of the people who come to a nursing home that have it get it. I work there, i hate it there but still i don't think it would have made a difference where he went.

    Response: Two years later, I still drive by and wished we would have just brought him home for his 5-10 days of rehab. I see C-Diff as being rampant as the only one that really covered themselves were the ones emptying trash. not the ones picking up his food trays or touching him, giving his meds, and how many other previously infected patients they touched previous, that could have passed this to him. still think the care should have been more conservative, and maybe he wouldn't had to have to suffer from this rampant sickness in nursing homes.

    03/19/2012  -  An OurParents User Writes:

    Villages is a beautifully designed stage! But it is just a facade. The Rehab care at the Villages is horrible, uncaring and very un-professional. We have had issued with many medical & medicine errors. Patients are generally discharged to hospitals, ICU units and at best in worse shape than when they arrived at Villages. Sooo many bad issues stay away.

    Response: Amen to that. I'm seeing the same things you did. Unfortunately my mom is stuck there for the time being until something else opens up. She has even missed meals and no one cared. She has been in dirty clothes because she's unable to get clean clothes from the too small rooms. This place is a nightmare. I agree with this review...stay far far away.

    01/17/2012  -  An OurParents User Writes:

    Lack of communication

    10/11/2011  -  An OurParents User Writes:

    My Aunt was here for 10 days and her surgical dressing was not changed properly, the physician was not notified of her changing condition. The staff rarely identified themselves and it was difficult to distinguish between food service and nursing. Her bed was not changed for days even though she had a leaking wound.
    I addressed my concerns with the DON, and even though she assured me this would be addressed, it was not.
    My aunt was then readmitted to the hospital where she had to undergo two more surgeries to treat the infection she contracted while at this facility.
    The hight point of her stay was the excellent physical therapy staff. But if a patient dies of infection, no amount of PT will help that.

    09/16/2010  -  An OurParents User Writes:

    Rehabilitation Therapist are wonderful

    Description of The Villages Of Jackson Creek in Independence, MO

    Built In 2008 , Number of Beds : 120

    The Villages Of Jackson Creek, located in Independence, Missouri provides the following services: Assisted Living, Alzheimer's Care, and Nursing Home. It accepts the following payment methods: Medicare, Medicaid, and Veteran's Benefits. The Villages Of Jackson Creek has received 4 stars from Medicare and an average user review rating of 3 stars. Accommodations at The Villages Of Jackson Creek, start at $4,900 a month. The Villages Of Jackson Creek has a very good hospital, St Mary's Medical Center, located nearby, which scored a 94 out of 100 in its most recent Medicare review. The The Villages Of Jackson Creek's nearest hospital is 6 miles away. A more detailed description of the types of care for The Villages Of Jackson Creek can be found here.

    The Villages of Jackson Creek is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

    Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

    Also, The Villages of Jackson Creek is an assisted living facility. Assisted living facilities are an apartment-style habitat designed to focus on providing assistance with daily living activities. They provide a higher level of service for the elderly which can include preparing meals, housekeeping, medication assistance, laundry, and also do regular check-in's on the residents. Basically, they are designed to bridge the gap between independent living and nursing home facilities. When thinking about how to pay for care, assisted living facilities are generally less expensive than nursing homes, if assisted living is a viable option for your loved one.

    Also, The Villages of Jackson Creek facility provides Alzheimer's care. This means it has special safeguards for wandering seniors, and caregivers are trained in handling dementia behaviors.

    Source: SNAPforSeniors, Inc.

    The memory care program at Villages of Jackson Creek is designed to enhance the quality of life and personal dignity of residents living with Alzheimer's and other dementia. With private and semi-private apartments, an enclosed courtyard, pleasant dining experiences, and specialized daily activities, loved ones can rest assured that these cherished residents will receive all the personal care and attention needed to enhance their quality of life. We incorporate the most successful concepts in memory loss in planning the physical environment, program of care, services and amenities. Our exclusive Memory Care program CALM, uses proven techniques based on aromatherapy massage and sensory stimulation to help stimulate recall and provide a sense of connectedness to residents. Our exclusive memory care program promotes feelings of comfort and security in residents.


    Parking & Transportation
    • Transportation Provided by Facility
    • Resident Parking
    • Guest Parking
    Community Services
    • Activity Director
    • Beautician/Barber
    • Clubhouse/Meeting Rooms
    • Designated Family Visiting Area
    • Guest Dining
    • Housekeeping
    • Laundry Service
    • Maintenance Director
    • TV/Media Room
    Dining Options
    • Breakfast
    • Lunch
    • Dinner
    • Snack
    • Family Style
    • Room Service as Needed
    • Low Sugar
    • Low Sodium
    • Vegetarian
    • 24 Hour Controlled Access
    • 24 Hour Up and Awake Staff
    • Door Alarms (for exit seekers)
    • Emergency In-Room Call System
    • Fire Sprinkler System
    Personal Assistance
    • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
    • Catheter Management
    • Foot Care
    • Sitting, Standing, Walking
    • Toileting
    • Medication Management
    Behavioral Support
    • Hits, Kicks, or Acts Physically Aggressive
    • Yells, Curses, or Acts Verbally Aggressive
    • Does Not Sleep Through the Night
    • Becomes Disoriented (e.g. Sundown Syndrome)
    • Paces or Rummages Habitually
    • Seeks exit or Tries to Leave
    • Wanders
    • Needs Prompting for Their Personal Care
    Special Health Conditions
    • Arthritis
    • Asthma
    • Breathing Support with Oxygen
    • Broken Bones
    • Cancer
    • Colostomy or Urostomy
    • Depression
    • Developmental Disabilities
    • Emphysema or Other Lung Disease (COPD)
    • Heart Disease or Heart Failure
    • Immune Deficiency
    • Monitored Intake of Food and Liquids
    • Osteoporosis
    • Stroke
    • Tendency To Fall
    • Diabetic Diet
    • Oral Medication
    • Insulin Injection Staff-Administered
    On-Site Therapy
    • Adult Day Care
    • Dental Care
    • Eye Care
    • Occupational Therapy
    • Physical Therapy
    • Restorative Therapy
    • Speech Therapy
    • Support Groups for Families or Caregivers
    Memory Care Services
    • Family Members Able to Join at Mealtime
    • Family Members Able to Participate in Care Plan
    • Specialty Trained Staff
    • Safe Wandering Areas
    • Regular Assessments by Interdisciplinary Staff
    • Environment That is Easy to Navigate
    • Daily Planned Recreational and Social Activities
    • Activities Tailored to Residents’ Abilities
    • Dementia Stage 1
    • Dementia Stage 2
    • Dementia Stage 3
    • Dementia Stage 4
    • Dementia Stage 5
    • Dementia Stage 6
    • Dementia Stage 7