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Home > Nursing Homes > Missouri > Independence > The Villages Of Jackson Creek
The Villages Of Jackson Creek
(866) 826-8384
3980 E Jackson Dr
Independence, MO
Housing Types:
  • Assisted Living
  • Alzheimer's Care
  • Nursing Home

The Villages Of Jackson Creek
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User Reviews



09/20/2013 An Interested Visitor Writes: I work there and the lack of communication is HORRIBLE. I see patients neglected everyday and yelled at by other CNA's. State was just there this past week i hope they get a bad rating from them. I am in the process of looking for another job, until then i'm stuck there

Response: Then don't go to monterey park cause that is all that is. How they got five stars, idk... But I up and left. Whole place was unprofessional, no communication, no respect, favoritism. It hurt me to watch how residents would get treated and be roughed so I left.

11/21/2012 An OurParents User Writes: The Villages of Jackson Creek is an average sized, for profit, nursing home with 120 beds based in Independence, MO. At last check, the facility had 111 residents indicating that it is 93% occupied which is more than average within the state of Missouri. The provider accepts both medicare and medicaid programs, and provides resident and family counseling services.
This nursing home and assisted living facility, is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for The Villages Of Jackson Creek, was 3 stars, which is a better rating than 58% of nursing homes in Missouri. Important to note that this facility has recently improved and has gone from 1 stars to 3 stars.
We have compared the detailed Medicare data for The Villages Of Jackson Creek with other senior care providers in Missouri. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 02/03/2012.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

07/30/2012 An Family Member of Current/Past Resident Writes: Shiney new penny on the outside. Rough around the edges on the in. The place is hot...period. Nurses and CNA's are wonderful. Work very hard. I have found that the problems lie with upper management at this facility. The food is sub par...awful actually. The floors are sticky, trash cans full and overflowing. Understaffed. Basically a case of too many Chiefs and not enough Indians. This place needs to "CLEAN HOUSE" before things ever change. Start with head honcho...SH!@%$

05/21/2012 An Family Member of Current/Past Resident Writes: My dad went there for what was to be 5-10 days of aggressive physical therapy. Instead he contracted C-DIFF which is highly contagious in nursing homes - six weeks later he was not improving, getting worse everyday. We finally got him back at CenterPoint where he passed three days later. I just keep thinking if we didn't take him there, he would still be here.

Response: I'm sorry about the loss of your dad. but sadly c-diff as you said is VERY contagious and can also be contracted through the hospital, which is where most of the people who come to a nursing home that have it get it. I work there, i hate it there but still i don't think it would have made a difference where he went.

Response: Two years later, I still drive by and wished we would have just brought him home for his 5-10 days of rehab. I see C-Diff as being rampant as the only one that really covered themselves were the ones emptying trash. not the ones picking up his food trays or touching him, giving his meds, and how many other previously infected patients they touched previous, that could have passed this to him. still think the care should have been more conservative, and maybe he wouldn't had to have to suffer from this rampant sickness in nursing homes.

03/19/2012 An Family Member of Current/Past Resident Writes: Villages is a beautifully designed stage! But it is just a facade. The Rehab care at the Villages is horrible, uncaring and very un-professional. We have had issued with many medical & medicine errors. Patients are generally discharged to hospitals, ICU units and at best in worse shape than when they arrived at Villages. Sooo many bad issues stay away.

Response: Amen to that. I'm seeing the same things you did. Unfortunately my mom is stuck there for the time being until something else opens up. She has even missed meals and no one cared. She has been in dirty clothes because she's unable to get clean clothes from the too small rooms. This place is a nightmare. I agree with this review...stay far far away.

01/17/2012 An Current/Past Resident Writes: Lack of communication

10/11/2011 An Family Member of Current/Past Resident Writes: My Aunt was here for 10 days and her surgical dressing was not changed properly, the physician was not notified of her changing condition. The staff rarely identified themselves and it was difficult to distinguish between food service and nursing. Her bed was not changed for days even though she had a leaking wound.
I addressed my concerns with the DON, and even though she assured me this would be addressed, it was not.
My aunt was then readmitted to the hospital where she had to undergo two more surgeries to treat the infection she contracted while at this facility.
The hight point of her stay was the excellent physical therapy staff. But if a patient dies of infection, no amount of PT will help that.

09/16/2010 An OurParents User Writes: Rehabilitation Therapist are wonderful

Description of The Villages Of Jackson Creek in Independence, MO

Built In 2008 , Number of Beds : 120

The Villages Of Jackson Creek, located in Independence, Missouri provides the following services: Assisted Living, Alzheimer's Care, and Nursing Home. It accepts the following payment methods: Medicare, Medicaid, and Veteran's Benefits. The Villages Of Jackson Creek has received 4 stars from Medicare and an average user review rating of 1 star. Accommodations at The Villages Of Jackson Creek, start at $4,900 a month. The Villages Of Jackson Creek has a very good hospital, St Mary's Medical Center, located nearby, which scored a 94 out of 100 in its most recent Medicare review. The The Villages Of Jackson Creek's nearest hospital is 6 miles away. The zipcode (00000) in Missouri, where The Villages Of Jackson Creek is located, has an above average safety rating based on recent crime statistics. A more detailed description of the types of care for The Villages Of Jackson Creek can be found here.

The Villages of Jackson Creek is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

Also, The Villages of Jackson Creek is an assisted living facility. Assisted living facilities are an apartment-style habitat designed to focus on providing assistance with daily living activities. They provide a higher level of service for the elderly which can include preparing meals, housekeeping, medication assistance, laundry, and also do regular check-in's on the residents. Basically, they are designed to bridge the gap between independent living and nursing home facilities. When thinking about how to pay for care, assisted living facilities are generally less expensive than nursing homes, if assisted living is a viable option for your loved one.

Also, The Villages of Jackson Creek facility provides Alzheimer's care. This means it has special safeguards for wandering seniors, and caregivers are trained in handling dementia behaviors.

Source: SNAPforSeniors, Inc.

The memory care program at Villages of Jackson Creek is designed to enhance the quality of life and personal dignity of residents living with Alzheimer's and other dementia. With private and semi-private apartments, an enclosed courtyard, pleasant dining experiences, and specialized daily activities, loved ones can rest assured that these cherished residents will receive all the personal care and attention needed to enhance their quality of life. We incorporate the most successful concepts in memory loss in planning the physical environment, program of care, services and amenities. Our exclusive Memory Care program CALM, uses proven techniques based on aromatherapy massage and sensory stimulation to help stimulate recall and provide a sense of connectedness to residents. Our exclusive memory care program promotes feelings of comfort and security in residents.


Parking & Transportation

  • Transportation Provided by Facility
  • Resident Parking
  • Guest Parking
  • Community Services

  • Activity Director
  • Beautician/Barber
  • Clubhouse/Meeting Rooms
  • Designated Family Visiting Area
  • Guest Dining
  • Housekeeping
  • Laundry Service
  • Maintenance Director
  • TV/Media Room
  • Dining Options

  • Breakfast
  • Lunch
  • Dinner
  • Snack
  • Family Style
  • Room Service as Needed
  • Low Sugar
  • Low Sodium
  • Vegetarian
  • Security

  • 24 Hour Controlled Access
  • 24 Hour Up and Awake Staff
  • Door Alarms (for exit seekers)
  • Emergency In-Room Call System
  • Fire Sprinkler System
  • Personal Assistance

  • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
  • Catheter Management
  • Foot Care
  • Sitting, Standing, Walking
  • Toileting
  • Medication Management
  • Behavioral Support

  • Hits, Kicks, or Acts Physically Aggressive
  • Yells, Curses, or Acts Verbally Aggressive
  • Does Not Sleep Through the Night
  • Becomes Disoriented (e.g. Sundown Syndrome)
  • Paces or Rummages Habitually
  • Seeks exit or Tries to Leave
  • Wanders
  • Needs Prompting for Their Personal Care
  • Special Health Conditions

  • Arthritis
  • Asthma
  • Breathing Support with Oxygen
  • Broken Bones
  • Cancer
  • Colostomy or Urostomy
  • Depression
  • Developmental Disabilities
  • Emphysema or Other Lung Disease (COPD)
  • Heart Disease or Heart Failure
  • Immune Deficiency
  • Monitored Intake of Food and Liquids
  • Osteoporosis
  • Stroke
  • Tendency To Fall
  • Diabetic Diet
  • Oral Medication
  • Insulin Injection Staff-Administered
  • On-Site Therapy

  • Adult Day Care
  • Dental Care
  • Eye Care
  • Occupational Therapy
  • Physical Therapy
  • Restorative Therapy
  • Speech Therapy
  • Support Groups for Families or Caregivers
  • Memory Care Services

  • Family Members Able to Join at Mealtime
  • Family Members Able to Participate in Care Plan
  • Specialty Trained Staff
  • Safe Wandering Areas
  • Regular Assessments by Interdisciplinary Staff
  • Environment That is Easy to Navigate
  • Daily Planned Recreational and Social Activities
  • Activities Tailored to Residents’ Abilities
  • Dementia Stage 1
  • Dementia Stage 2
  • Dementia Stage 3
  • Dementia Stage 4
  • Dementia Stage 5
  • Dementia Stage 6
  • Dementia Stage 7
  • For more information about The Villages Of Jackson Creek call (866) 826-8384 to speak with a local Care Advisor

    Demographic Profile for Independence, MO,00000

    Annual Crime
    00000 Avg.
    Violent Crimes 4
    Property Crimes 4
    Weather Conditions
    Average High Temperature ° F
    Average Low Temperature ° F
    Rainy Days 0%
    Average Rainfall 0 inches
    Average Snowfall 0 inches
    Provided By EPA; Closer to 100 is better
    Air Quality / 100
    Water Quality / 100
    Superfund Sites / 100
    Physicians per 100k
    Cost Of Living
    Compared to the National Average
    Overall 100% Below
    Cost of Food 100% Below
    Utilities 100% Below
    Miscellaneous 100% Below
    High School Graduate
    Associate Degree
    Undergraduate Degree
    Graduate Degree
    Male Population
    Female Population
    Median Age Years
    Average Individual Income
    Average Household Income
    Population Change
    Breakdown of ethnicities in Independence MO
    White 74.5
    Hispanic or Latino (of any race) 15.1
    Black or African American 12.4
    Some other race 5.6
    Asian 4.4
    Two or more races 2.2
    American Indian and Alaska Native 0.8
    Native Hawaiian and Other Pacific Islander 0.1

    Please Note Zip code-level crime information is provided by U.S. Census data. OurParents ALWAYS recommends that you visit the facility and check with local law enforcement authorities, and draw your own conclusions about the safety of any given care provider and area.