Lutheran Senior Services at Hidden Lake

(866) 653-9337

11728 Hidden Lake Dr, SAINT LOUIS, MO


Services

  • Nursing Home
  • Assisted Living
  • Continued Care Community
  • Senior Community
  • Alzheimer's Care
  • Skilled Nursing Facility

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Lutheran Senior Services at Hidden Lake
Work
11728 HIDDEN LAKE DR
SAINT LOUIS
MO
63102
USA
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User Reviews

10/01/2013  -  An OurParents User Writes:

Extremely NEGLECTFUL - Constantly leaving residents without call buttons or water. Poor attitude from 85% employees. 15% are great (but that is just too low). Management does not try to better itself for the well-being of patients - they prefer you leave and go elsewhere. ZERO stars. We will be contacting a government agency to look into several matters. People, document EVERYTHING at any location, not just this one.


Response: This is a disgruntled employee stating these claims. This was also three years ago. The employee is no longer with Hidden Lake due to the same things noted on the review.


08/16/2013  -  An OurParents User Writes:

Food all over moms new shirt. Got her birthday wrong why no bib and did not wipe her mouth or hands after dinner. Wtf usually they are great and this happens knowing we are in town!! Will talk to supervisor and see there response and re reveiw


Response: First, we do not use the word bib, that is below the dignity of our residents. They are adults and grown ups and are treated as such. Second, did you ask your Mom if she wanted a clothing protector ? Or are you assuming because that is what you want not what your Mom wants. We cater to our residents wants and desires.


07/08/2013  -  An OurParents User Writes:

They recently were inspected. Are now 4 stars - should be 10 in my book.


Response: We have been five star for four years. YEAH


11/21/2012  -  An OurParents User Writes:

Lutheran Senior Services at Hidden Lake is an average sized, not for profit, nursing home with 67 beds based in Saint Louis, MO. At last check, the facility had 58 residents indicating that it is 87% occupied which is about average within the state of Missouri. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
This nursing home and assisted living facility, is located in a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Lutheran Senior Services At Hidden Lake, was 2 stars, which is a lower rating than 62% of nursing homes in Missouri.
We have compared the detailed Medicare data for Lutheran Senior Services At Hidden Lake with other senior care providers in Missouri. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 01/26/2012.
To view the full report for this facility, and to understand more about its Medicare rating, go to here


Response: NO LONGER LUTHERAN SENIOR SERVICES


07/12/2012  -  An OurParents User Writes:

The staff is not able to meet the needs of Alzheimer patients. They like to keep patients heavily medicated so they do not have to deal with any outburst or disruptive behavior. If a demnentia patient has a "bad" day they want a family member to be there to provide 1-on-1 care since they can NOT. Not sure why it's called a skilled nursing facility if they can't provide 24/7 care.
The dietary offerings are poor. Tonight's choices for dinner were BBQ chicken, pizza or chili. Fruit cocktail from a can with yogurt and coconut mixed in was the healthy alternative. Fresh fruit such as bananas and apples are piled high. How many old folks take a bite out of an apple??
Housekeeping does a good job. No urine smell like some places.




Description of Lutheran Senior Services at Hidden Lake in SAINT LOUIS, MO

Number of Beds : 67

Discover the assisted living services you want and need at Lutheran Senior Services at Hidden Lake. Assisted living is a good solution for seniors who require a little help but desire to preserve their self-reliance. Why choose assisted living? Studies reveal that living near peers and participating in social activities leads to a more fulfilling life. With assisted living, you'll find senior-friendly living options and a dedicated staff. Communities have additional services that include 24-hour supervision and security, emergency response systems, access to licensed nursing care, chef-prepared meals, and assistance with grooming, dressing, and bathing. Housekeeping, laundry, social programs, and local transportation are usually provided, too. Lutheran Senior Services at Hidden Lake provides a low-maintenance lifestyle and the assistance seniors need to enjoy retirement. With comprehensive assisted living services, and with a caring environment, seniors can feel relaxed and secure. An assisted living community provides help when necessary with the goal of supplying the services required to stay as autonomous as possible. Call today and discover how Lutheran Senior Services at Hidden Lake is the perfect fit for seniors requiring assisted living services.

Source: OurParents.com

Amenities

Community Services
  • Housekeeping
  • Laundry Service
Security
  • Fire Sprinkler System
Personal Assistance
  • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
  • Catheter Management
  • Foot Care
  • Sitting, Standing, Walking
  • Toileting
  • Medication Management
Special Health Conditions
  • Colostomy or Urostomy