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Maranatha Village
(866) 827-5137
Address:
233 E Norton Rd
Springfield, MO
Housing Types:
  • Nursing Home
  • Assisted Living
  • Senior Community
  • Alzheimer's Care
  • Continued Care Community

Maranatha Village
Work
233 E NORTON RD
SPRINGFIELD
MO
00000
USA
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User Reviews

10/23/2014 An Interested Visitor Writes:

Liked:
  • Activities
  • Amenities
  • Care
  • Cleanliness

    07/12/2014 An Interested Visitor Writes: A patient who is contracted, bedfast, nonverbal, and unable to communicate has suffered a broken bone. Nobody seems to know anything about it. Could only have happened by falling out of bed (she doesn't move), being dropped or handled improperly. The day staff seems adequate. However, I notice they don't put the bedrails up. I have not been there during any other shifts but suspect understaffing and perhaps inadequate training during evening and night shifts, as this is the case with most nursing homes. I have no idea which shift this occurred on. That poor elderly child of god has suffered needlessly. I am very angry and will report this incident to the state.


    Response: It is unfortunate that someone would write a review like this when they know absolutely nothing about the situation or incident they are speaking of and apparently knows nothing about elderly peoples bones or the staffing in a long term care facility. Furthermore if this person knew what they were speaking of they would know that putting a side rail up on a elderly person it is considered a restraint and could cause more injuries if the individual were to climb over it, could add on average of 6-10 inches perhaps more to their fall. so please before you publish information that you know not to be 100% correct please get your facts straight. Long term care gets a bad image anyways, but the people in long term care take care of the elderly day in and day out, they become family when their own family will not even visit.

    Response: A dedicated Maranatha Shopping Day church member who's mother is an AG minister very involved with Maranatha, spoke Wednesday night at our women's meeting. (05 November 2014). Her passion for the community of Maranatha sparked a desire for me to become personally involved for next year's "Shopping", as she will be returning there again.
    However in my research of your community, I read some of the concerns of family, friends, and visitors over the last couple years. Your responses to those concerns did not address the problems they expressed. Your response instead chastised and criticized: "It is unfortunate that someone would write a review like this when they know absolutely nothing about the .....and apparently knows nothing about elderly peoples bones or the staffing in a long term care facility. Furthermore....get your facts straight...." and so forth and so on.
    Well, responder. I was a Director of Nurses for a Long Term Care facility and I was totally shocked at those words. Responder, you were attacking someone who had cares, concerns, and issues with what they DID see and perceive. Had ANYONE in my staff EVER spoken to anyone with a complaint the way you answered that, that person would have had his/her belongings deposited on the front porch with an immediate dismissal.
    You missed an excellent empathetic teaching experience where that concerned person could perhaps learn a bit more about how things are considered--for example the side rails being up might be considered a restraint/a safety issue for the resident to climb over and be a fall risk.
    Instead you are extremely defensive as if this had been a personal attack on your body. I hope the Administrator and/or Director of Nursing Services has addressed this issue with you. It is IMPERATIVE to have ears to listen, mirror back your understanding what their concerns are, make sure you are truly involved to investigate and teach and make an appointment later for a follow-up.
    No wonder the Nursing Services rating was only 2 of 5 stars. With attitudes like that, where is Jesus' compassion in your attack?
    I am so hurting for your establishment and surely hope at this writing, things have been greatly improved in public relations, staffing, nursing cares.
    This in no way will interfere with my desire to be a part of the "Shopping Day". And I will add your compound to my prayers. I hope you collectively will benefit from experience and learn to accept whatever criticism with a positive return.
    Most sincerely,
    Debbi Coughlan

    08/18/2013 An Family Member of Current/Past Resident Writes: The staff are caring. The place if clean and the quality of care is awesome. the overall rating is great


    11/21/2012 An OurParents User Writes: Maranatha Village is a large, not for profit, nursing home with 240 beds based in Springfield, MO. At last check, the facility had 99 residents indicating that it is 41% occupied which is less than average within the state of Missouri. The provider accepts both medicare and medicaid programs, and provides resident and family counseling services.
    This nursing home and assisted living facility, is located in a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Maranatha Village, was 4 stars, which is a better rating than 86% of nursing homes in Missouri.
    We have compared the detailed Medicare data for Maranatha Village with other senior care providers in Missouri. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 05/18/2012.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here


    01/04/2012 An Family Member of Current/Past Resident Writes: "The Agency" is the term used to describe where most of the care comes from, that is, unskilled, untrained, disinterested care providers receiving minimum wage who will take such a job for only so long. These workers injure patients, nurses fail to give medicine anywhere near when it is scheduled, and the administration does everything to avoid responsibility. Moreover, this is not a Christian facility: aids from "the Agency" could be anyone at all and are seldom, if ever, Christians. Understaffed aids get patients up at 4:30 am, waiting hours before breakfast is served. The understaffed cafeteria serves cold food after patients wait up to an hour to be served. Many men are hired to take care of women patients. If this website had a category below 1 star, perhaps a "dangerous, beware" category, I would use it for everything except "cleanliness."


    Response: I couldn't agree with you more. My mother was a recent resident of Maranatha and we experienced the same level of care. My complaints to the administrator and director of nursing fell on deaf ears. No improvements were ever made. I moved my mother to another facility and I am glad I did.

    Response: You both seriously have no idea what long term care is like and what requirements are. What you print is unsubstantiated information and your opinions.

    08/16/2011 An Family Member of Current/Past Resident Writes: Maranatha Village for the most part is a wonderful retirement community with a much below average nursing facility. The food service is awful with residents waiting for over an hour to receive food that is cold and unappealing. The administration is never present after 4 pm or on the weekends, leaving workers with no sense of direction. Rehab is only provided in the mornings because staff is unavailable in the afternoons; therefore, those needing rehab are exhausted from trying complete the entire rehab in the morning sessions. I am very unhappy that the Assemblies of God would allow such low level of care to continue.


    02/28/2011 An Family Member of Current/Past Resident Writes: Maranatha Village is a lovely retirement community in many ways, but the Lodge, its Alzheimer's and other 24 hour care unit, is terrible. Staff are overworked and undersized, which inevitably leads to a variety of problems, such as: medication not given on time, waiting over an hour for food in the cafeteria, failing to submit paperwork to Medicare for months (costing the family hundreds of dollars as well), unfriendliness, and so forth. There are two or three notable exceptions to this. Part-time staff turn-over is constant, and some short-term staff are inept and unkind. There are open displays of being overwhelmed and of hostility on the part of certain staff members. Despite heroic efforts of a few staff members, overall the Lodge at Maranatha is a disgrace to the Assemblies of God, its sponsoring organization. Placing a loved one here is like choosing to live at the city dump.



    Description of Maranatha Village in Springfield, MO

    Number of Beds : 240

    Maranatha Village, located in Springfield, Missouri provides the following services: Nursing Home, Assisted Living, Senior Community, Alzheimer's Care, and Continued Care Community. It accepts the following payment methods: Medicare and Medicaid. Maranatha Village has received 4 stars from Medicare and an average user review rating of 2 stars. Maranatha Village has an average hospital, Doctors Hospital Of Springfield, located nearby, which scored a 78 out of 100 in its most recent Medicare review. The Maranatha Village's nearest hospital is 1 miles away. The zipcode (00000) in Missouri, where Maranatha Village is located, has an above average safety rating based on recent crime statistics. A more detailed description of the types of care for Maranatha Village can be found here.

    Maranatha Village is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

    Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

    Also, Maranatha Village is an assisted living facility. Assisted living facilities are an apartment-style habitat designed to focus on providing assistance with daily living activities. They provide a higher level of service for the elderly which can include preparing meals, housekeeping, medication assistance, laundry, and also do regular check-in's on the residents. Basically, they are designed to bridge the gap between independent living and nursing home facilities. When thinking about how to pay for care, assisted living facilities are generally less expensive than nursing homes, if assisted living is a viable option for your loved one.

    Also, Maranatha Village is a Senior Community. Senior communities are for seniors who can take care of themselves. It is often a set of apartments in a variety of sizes from studios to large two bedrooms, where seniors live independently, but may receive additional services like transportation, pools, a convenience store, bank, barber/beauty shop, resident laundry, housekeeping, and security, are all services and amenities that may be provided there.

    Also, Maranatha Village facility provides Alzheimer's care. This means it has special safeguards for wandering seniors, and caregivers are trained in handling dementia behaviors.

    Source: SNAPforSeniors, Inc.

    Amenities

    Community Services

  • Housekeeping
  • Laundry Service
  • Security

  • Fire Sprinkler System
  • Personal Assistance

  • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
  • Catheter Management
  • Foot Care
  • Sitting, Standing, Walking
  • Toileting
  • Medication Management
  • Special Health Conditions

  • Colostomy or Urostomy
  • For more information about Maranatha Village call (866) 827-5137 to speak with a local Care Advisor


    Demographic Profile for Springfield, MO,00000

    Annual Crime
    00000 Avg.
    Violent Crimes 4
    Property Crimes 4
    Weather Conditions
    Average High Temperature ° F
    Average Low Temperature ° F
    Rainy Days 0%
    Average Rainfall 0 inches
    Average Snowfall 0 inches
    Environment
    Provided By EPA; Closer to 100 is better
    Air Quality / 100
    Water Quality / 100
    Superfund Sites / 100
    Physicians per 100k
    Cost Of Living
    Compared to the National Average
    Overall 100% Below
    Cost of Food 100% Below
    Utilities 100% Below
    Miscellaneous 100% Below
    Education
    High School Graduate
    Associate Degree
    Undergraduate Degree
    Graduate Degree
    People
    Male Population
    Female Population
    Median Age Years
    Average Individual Income
    Average Household Income
    Population Change
    Race
    Breakdown of ethnicities in Springfield MO
    White 74.5
    Hispanic or Latino (of any race) 15.1
    Black or African American 12.4
    Some other race 5.6
    Asian 4.4
    Two or more races 2.2
    American Indian and Alaska Native 0.8
    Native Hawaiian and Other Pacific Islander 0.1

    Please Note Zip code-level crime information is provided by U.S. Census data. OurParents ALWAYS recommends that you visit the facility and check with local law enforcement authorities, and draw your own conclusions about the safety of any given care provider and area.