Nebraska Skilled Nursing & Rehabilitation

(866) 870-8878

7410 Mercy Rd, OMAHA, NE

Services

  • Nursing Home
  • Short Term Care: Rehabilitation

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Nebraska Skilled Nursing & Rehabilitation
Work
7410 MERCY RD
OMAHA
NE
68102
USA
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User Reviews

04/23/2014  -  An OurParents User Writes:

My mother has been a resident at Nebraska Skilled Nursing since Oct 2011. The staff is exceptional and she loves living there. I live out of state and each time I call her she is always talking about the wonderful things the staff do for her to keep her happy. My mother feels like she is living the high life living there. She loves the bingo games and the different people coming in to visit her. There is no other place that she would rather be. Thank you all for taking such excellent care of The Queen.

Liked:
  • Activities
  • Care
  • Cleanliness
  • Food

    Response: I really hop this is true for your mom and hope she is doing well. However, I just spent the day with my best friend yesterday as she was admitted for short term care. within the hour it was a disaster and got worse as evening progressed! only one small meal (7 hrs no food) was given the rest of the night she was starving. Her meds were not being distributed correctly and or not at all! one med was over two hours late. The night into morning just got worse.. I called the nurses station am to check on my friend and humm... no one answered the phone!! while i was there a few staff members i noticed very much needed attitude adjustments! I wouldn't recommend that place for a dog hospital :,(

    Response: What I wrote still stands true to this day. Between my brother, sister in law and myself we visit or call my mother often and she is always talking about how wonderful she feels living at Nebraska Skilled. Each time my brother or myself are up there the staff is exceptional, polite and very caring. My mother feels like she has family at Nebraska Skilled and she enjoys the great nurses. My mother is always clean and well fed and she loves to joke around with the staff. I feel very grateful that she lives in a place that she loves and feels at home. I am ever so grateful for the care she is getting. My mother was very ill when she first got in and has been thriving ever since. I have nothing but gratitude for the staff at Nebraska Skilled.


    07/05/2013  -  An OurParents User Writes:

    Terrible experience. Nothing good happened. Upset patient. We left there and could have saved a lot of $ if we would have just taken him home. He would have had better care there. We learned a lot and won't let that happen again.
    They don't distribute meds right and when the patience puts on his light they don't respond unless they use a cna and they are totally understaffed.



    06/27/2013  -  An OurParents User Writes:

    For the love of God please don't EVER let anyone you love stay at this place! My mom was suppose to be there short term to get better and left there having double pneumonia and passing away 2 wks after I got her out of there.



    06/04/2013  -  An OurParents User Writes:

    BAD! Their nurse call buttons weren't working so they gave my mom a COW BELL which they never answered. She had to try to make it to the restroom by herself since they wouldn't respond and ended up on the floor for 1/2 hour. They never gave her pain meds and she ended up back in the ER. Administrator won't return my phone calls and we're thinking of taking it to the next level since they obviously don't care.


    Response: I completly agree with you, my mom has only been there for 24 hours and I am appaled at that establishment they have neglected her so badly she is crying every time I have to leave!! They didn't even give her, her medicine for 2 hours and were so rude to her!


    11/21/2012  -  An OurParents User Writes:

    Nebraska Skilled Nursing & Rehabilitation is a large, for profit, nursing home with 174 beds based in Omaha, NE. At last check, the facility had 110 residents indicating that it is 63% occupied which is less than average within the state of Nebraska. The provider accepts both medicare and medicaid programs.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Nebraska Skilled Nursing & Rehabilitation, was 2 stars, which is a lower rating than 70% of nursing homes in Nebraska.
    We have compared the detailed Medicare data for Nebraska Skilled Nursing & Rehabilitation with other senior care providers in Nebraska. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 10/03/2011.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here



    09/05/2012  -  An OurParents User Writes:

    My husband was there for rehab after organ transplant surgery. Worst care ever! Dirty, unprofessional, outdated, depressing, awful food, old equipment...DO NOT USE!!!



    06/28/2012  -  An OurParents User Writes:

    My mother was in this place for the last two weeks of her life. It was the most difficult two weeks of our lives. You would think that when people are dying, the staff would be more caring. There was maybe one person who we came across who was genuinely interested in the wellbeing of my mom. My sister and I were there 24/7 because we did not trust the staff to do right by our mother. We are glad we did. There were two RN's who appreared to be nice but seemed rather unskilled. The rest were grumpy old hags. Not to mention unskilled. This entire experience makes me afraid to get old and dependent on this type of environement. One nurse didn't like it when I requested my mom's records. I had to request it three times. The "head hancho" doctor who was supposed to be in charge never did come to evaluate my mom like we were told. We requested my mom's doctor to come visit so she made a special trip for us. The "caseworker" is an idiot and looks like a prostitute. She received messages from me that were never returned. If anyone has their loved one in this dump, make sure you are there to see that they are taken care of. If it weren't for me and my sister changing our mother's "briefs" she would have sat in them way too long. The place has cockroaches and it's old and creepy.



    06/28/2012  -  An OurParents User Writes:

    My mother was in this place for the last two weeks of her life. It was the most difficult two weeks of our lives. You would think that when people are dying, the staff would be more caring. There was maybe one person who we came across who was genuinely interested in the wellbeing of my mom. My sister and I were there 24/7 because we did not trust the staff to do right by our mother. We are glad we did. There were two RN's who appreared to be nice but seemed rather unskilled. The rest were grumpy old hags. Not to mention unskilled. This entire experience makes me afraid to get old and dependent on this type of environement. One nurse didn't like it when I requested my mom's records. I had to request it three times. The "head hancho" doctor who was supposed to be in charge never did come to evaluate my mom like we were told. We requested my mom's doctor to come visit so she made a special trip for us. The "caseworker" is an idiot and looks like a prostitute. She received messages from me that were never returned. If anyone has their loved one in this dump, make sure you are there to see that they are taken care of. If it weren't for me and my sister changing our mother's "briefs" she would have sat in them way too long. The place has cockroaches and it's old and creepy.



    04/27/2012  -  An OurParents User Writes:

    Neglectful staff, horrible food. Institution is downright unclean - messy, dirty, from the floors up. Residents rarely checked on. Resident posessions often "misplaced." Nurses rude and spend more time on their smart phones than caring for their patients. CNAs appear under-qualified. The state needs to make a surprise inspection, pronto.


    Response: F.Y.I.-Every inspection the State of Nebraska makes to a facility is a 'surprise'. It is never announced to any facility.


    04/26/2012  -  An OurParents User Writes:

    When my husband was told he would need to go to a skilled facility before coming home, we were both apprehensive. Our doctor reccommended Nebraska Skilled as he stated the "Rehab Unit was 2nd to None!" My husband has been home for several weeks now but we frequently reflect on the EXCELLENT care he received at Nebraska Skilled...the staff was so caring and helpful. As we are both older adults, we have decided if there is ever a future need, we will definitely return to Nebraska Skilled! God Bless You All!!!



    03/29/2012  -  An OurParents User Writes:

    My father in law is at Nebraska skilled and we have had such a wonderful experience, we are going to place my mother there after her hip replacement. The nursing staff genuinely cares about my father in law. They are very knowledgeable and friendly. I would recommend this place to anyone. They offer a wide selection of food for him too.



    03/28/2012  -  An OurParents User Writes:

    My experience with this facility was bitter sweet as this is where my wife spent the final months of her life. Throughout her 2 1/2 year battle with lung cancer, the 2 of us came to know numerous healthcare providers who were involved in her care. Some of those people left a lasting impression, including the staff at this great place. Always helpful and quick to respond to Clara's needs, the nurses made a terribly difficult time a little easier to bear. My wife has been gone for 6 months now but I have always taken comfort knowing when she left this world, she was in the care of the nurses at this care center.



    02/25/2012  -  An OurParents User Writes:

    I'm there quite often so I do see what goes on. I'm there to keep an eye on my loved one. They know that too. I let them know when things aren't being done as I like. Most of the staff seem very caring.


    Response: What a ridiculously long review!


    08/28/2011  -  An OurParents User Writes:

    My Dad was admitted to Nebraska Skilled for therapy while under going radiation for brain cancer. I had read the reviews, heard positive things (from UNMC) and negative things (from other healthcare workers). Now, I wish I would have listened more carefully to the negatives, although, when I went to tour I did not see any red flags. All my questions were answered, staff appeared friendly with the residents and the place seemed clean. When my Dad left the hospital, he was walking with a walker and only needed assist of one. The day we transferred him, we had no admission paperwork to fill out. As POA, I had to sign a form regarding CPR status and his flu and pneumonia vaccines. I did most of his inventory and I am the one who gave him a tour of the facility. One positive is that they did transport my dad to UNMC everyday for his radiation. Now, for the negatives: (besides the lack of admission paperwork), my Dad was only getting therapy in the therapy room (no one was walking him to meals or the bathroom), his meals were served in his room by himself (I was told he would be taken to the dining room as long as he needed assistance eating, which he did), they had not been dressing him regularly (I was told they didn't know he had clothes but they apparently didn't look in his drawers), and they started putting him in diapers (they call them briefs. My dad was continent but had been having issues with urgency.), instead of sitting him in the chair, they left him in the wheelchair and set him by the bed but he'd get tangled up in the call light and phone cords and then couldn't manuever his wheelchair.
    My dad was there six days but I think his rehab potential would have been better staying at the hospital where they walked him several times a day, and to the bathroom each time, as well as dressing him and letting him sit up in the recliner. On the sixth day, my brother went to visit around 11:00 a.m. and my dad wasn't there, so thinking he was still at radiation, went to the desk to find out what time dad usually returned. It was then that we found out my dad had a stroke around breakfast that morning (8-8:30 a.m.), was transferred to Bergan Mercy and we had not been notified. Dad had a male nurse that morning that had a chip on his shoulder and apparently a problem with honesty. He told my brother he had tried to call all the numbers he had for us (3 numbers each for myself, brother and sister) but none of us had a missed call or a voice mail. Even if someone had called and didn't reach any of us, wouldn't they keep calling until they did reach someone? Or, give our numbers to Bergan Mercy and let them know we hadn't been contacted? In addition, we had taken large handled silverware for dad to use and they were lost. The staff kept saying they would look for them but they supposedly never located them. If dad got all of his meals in his room, it would not have been difficult to take them off his tray and leave them on his table when they picked up the dirty tray. My dad loved to sit outside but when he asked them to take him out, they always said they would have to check with the nurse, then failed to return to take him out or give him an answer. Dad was not a wander risk and was such an easy person to get along with. They have a beautiful arbor; they could have set him there and checked on him every 30-60 minutes, he would have been sitting there content as could be, but apparently this was too much to ask. I was interested in having dad moved closer to home once radiation was complete and had called the social worker three times to inquire about starting this process. After leaving three voicemails, she finally called me back and left me a voicemail. When, I returned her call, again I got voicemail and over three days I never did get to speak to her on the phone. They had called to see if it was okay if they helped dad open his mail, mail that was never given to us after we moved his stuff out. (After the stroke, we went and packed all of his stuff that very day as I refused to send him back there!) When we moved his stuff, some of the items were in laundry (apparently they dressed him on radiation days so they did know he had clothes)so the D.O.N. said they would hold onto those items and we could come back to get them. When my brother went back a few days later, the D.O.N. called the nurses station and told my brother to go on up to the room dad was in as his things were probably in the room. When my brother arrived to the room, someone else had already completely moved in, which was fine, but apparently the D.O.N. nor the staff working on second floor that day must have known it. I wonder what kind of care that person is getting. I requested all of my dad's records and have never received a response. I certainly hope Nebraska Skilled has not billed Medicare for my dad's stay, as they should not be able to do so without any admissions paperwork. However, since they refuse to send me any of his records, I am led to believe they have fraudulently filled out the admissions paperwork so they can bill Medicare, which I do intend to investigate. I do think the therapists, A.J. from admissions and Courtney (a CNA) are good employees, however, that is not enough for anyone to feel their family will be well cared for at Nebraska Skilled. I do hope for these decent employess, they will find a place to work where they are able to completely and accurately care for someone's loved one. My dad died a week after his stroke and my biggest regret will always be that we didn't bring him home instead of sending him to Nebraska Skilled. We could have driven the 2-1/2 hour round-trip for the seven remaining radiation treatments and taken him ourselves to therapy. If you love your family member, please don't make the same mistake we did.


    Response: I am so very sorry to hear about your dad. I worked at Nebraska Skilled as a CNA for a little under a year about two years ago and the best decision I ever made was to leave that place. They have no regard for human life and to hear your story about how they were involved with ending your father's life is terrible. This place needs to be shut down. I hope your story is read by many others so they don't make the mistake of leaving their families care in the hands of these money hungry people.


    07/23/2011  -  An OurParents User Writes:

    Very old and dirty. Incompetent and uncaring staff. Prison-like food. Horrible!!



    05/25/2011  -  An OurParents User Writes:

    My mother was there in the past 6 months. She was in the facility for about three weeks. The nursing staff were kind and accomdating, there was a little wait occasionally for a call light but the staff would always check in. One of their Medical Directors was my Mom's Dr. while she was there. He was attentive and seem to take a genuine interest in her recovery. The therapy staff was outstanding. I would reccommend Nebraska Skilled to anyone.



    04/13/2011  -  An OurParents User Writes:

    This facility is one of the worst. My mother was there and the food was inedible. She needed to use her CPAP, but no one would help her until she had been there 3 weeks.
    Then, when she was discharged to another facility, they stole her medications and refused to release them even though they had been paid for. They didn't tell us about their policy until 6:30 at night. I asked the nurse to act like a decent human being and help us get Mom's meds. She said we would have to wait until 9:00 AM the NEXT MORNING!!! I again asked her to help, to call someone in charge and she told me she was in charge, and couldn't call anyone else if it wasn't an emergency. If an elderly person without their meds isn't an emergency, what is? She stated that it wasn't worth her license to act like a decent human being. STAY AWAY FROM THIS PLACE!!! THEY ARE RUDE AND INCOMPETENT.



    11/28/2010  -  An OurParents User Writes:

    Horrible place to have a parent at. Poor care, old facility and dirty. Called the Director on several occasions but never ever returned my calls. would never have a family member there again. This place needs some serious attention. Food was unrecognizable and poor.


    Response: this not a bad place to work,if you go elsewhere you will find that you will run in to some of the same sitiuations this is a matter of an opinion,if you can do better then you would have your loved one home with you

    Response: Removed my mother from this facility and into a smaller cleaner facility, Hidden Hills. She improved in her condition quickly! Food was horrible, care was almost non existent. Was told by a staff member that the care was better on the medicare floor, so if your parent or loved one is long term or on medicaid . Dont go there! Reported to the Omsbudsman and League of Human diginity. I feel sorry for the people that are there. I pray for their comfort and safety.


    04/23/2010  -  An OurParents User Writes:

    Great care there, I will go back



    04/01/2010  -  An OurParents User Writes:

    Absolutely horrible place to send a loved one! They refuse to get necessary medical equipment and neglect patients! The only helpful people there are the therapists! They have not followed doctors orders there and my Dad now has sores from them letting him sit in body secretions and it looks like the skin is being eaten away. They refuse to get him up each day (he is paralyzed on one side) and have refused to get him a wheelchair to have him sit in. Also make excuses for this and the nursing director has flat out lied to the insurance company about all of this several times! There is no reason they should have a license to care for people! They see a paycheck in each bed, not a person!


    Response: Good for you!
    Terry Owen

    Response: If it's that bad how on earth could you leave your loved one there? I guess in my opinion I wouldn't have had him stay there long enough to write a blog if things were really that bad...

    Response: As a nurse for over 20 years I must say it sounds like your dad had a stroke and you are bitter about it understandably, if he is paralized on one side he could have swallowing problems and be tube fed, which causes diarrhea. Now when you have diarrhea and don't have mobility issues your bottom gets raw fast so I can see where that could happen without being 'neglected' but I agree with the other person in hoping if you feel that way you have moved your loved one. Equiptment issues for patients are usually a payment issue;each patient needs to be fitted so the equiptment fits the person correctly. Equiptment is not free and our Medicaid/Medicare/Insurance issues in this country are vast. Write to your political leaders because it will be even worse when it is you needing the bed and not your father. Good luck finding a non-profit facility, was the hospital non-profit?

    Response: This Nurse is so wrong! this place is terrible! Do not send any of your Family there!The shortage of Nursing Staff is ridiculous! Check other places out before you make a mistake and and send your family there.

    Response: The nurse replying on Apr 23, 2010 obviously has not worked in this facility. This reviewer's generalized explanations are not at all pertinent to this facility. This reviewer does a great disservice to this facility's other reviewers. It is one of the very worst nursing facilities I have dealt with since working in long term care.

    Response: TO everyone responding to this comment, honestly how dare you say all you do is write a blog instead of getting them out of that facility, first of all it takes paperwork, secondly its a little complicated, THIS PLACE IS HORRIBLE AND NEEDS TO BE SHUT DOWN, OBVIOUSLY YOU RECIEVED A MIRACLE TREATMENT BECAUSE THIS PLACE IS A LIVING NIGHTMARE, AND TO WRITE A REVIEW ON IT IS DOING SOMETHING, WHILE ALSO REMOVING THE PATIENT!



    Description of Nebraska Skilled Nursing & Rehabilitation in OMAHA, NE

    Number of Beds : 174

    Increase your standard of living and experience first-rate rehab services at Nebraska Skilled Nursing in Omaha, NE. Nebraska Skilled Nursing helps seniors find the worry-free lifestyle they want. There are rehab services available in this community. To learn more about Nebraska Skilled Nursing, call today.

    Source: OurParents.com

    Security
    • Fire Sprinkler System

    Demographic Profile for OMAHA, NE, 68102

    People

    Male Population
    60.54%
    Female Population
    39.46%
    Median Age
    34.2 Years
    Average Household Income
    $24,371

    Cost Of Living
    Compared to the National Average

    Overall
    15% Above
    Cost of Food
    10% Below
    Utilities
    7% Above
    Miscellaneous
    9% Below

    Environment
    Provided By EPA; Closer to 100 is better

    Air Quality
    61.2 / 100
    Water Quality
    50 / 100
    Superfund Sites
    41 / 100
    Physicians per 100k
    328.9

    Annual Crime

    Violent Crimes
    6
    Property Crimes
    6