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Manor Care Health Services
(866) 870-8878
3101 Plumas St
Reno, NV
Housing Types:
  • Nursing Home
  • Skilled Nursing Facility

Manor Care Health Services
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User Reviews

07/01/2013 An Family Member of Current/Past Resident Writes: My mother is in Manor Care and I have to constantly request assistance for her and usually it takes at least 4 or 5 times to get any results, IF I do. She calls me constantly because they won't help her. The nurses and CNA's are wonderful but don't expect much. Often her medicines run out because no one called the pharmacy for a refill when they got low. Even her Parkinson's medication which she HAS to have. Non medical staff is sub-par and many act annoyed at having to even deal with these patients. It's about time for a burned out staff to be replaced in my opinion. I've spent 3 days now trying to get her a simple cold medication which hasn't been done and yet the state tells me "I'm" not able to watch her 24 hrs. a day. These people aren't either! There's also a horrible smell that's nauseating when you go in the wing she's in but nothing seems to be done, showers are "when convenient" or they have hot water, and I often see residents being ignored or treated rudely. No one is being abused but rather ignored.

02/02/2013 An Family Member of Current/Past Resident Writes: We were told they had not received dr orders when we heard the dr give orders before my husband was transfered there. He had a total hip replacement at nnmc then sent there for rehab. Went to see him after work and found him in a sweat soaked bed because he had not gotten his pain meds for9hrs that the dr ordered every4. Had not even received his insulin. Would not let them take care of my dog, let alone someone I care about. Summed up , they are indifferent and uncaring.

11/21/2012 An OurParents User Writes: Manor Care Health Services is a large, for profit, nursing home with 189 beds based in Reno, NV. At last check, the facility had 137 residents indicating that it is 72% occupied which is about average within the state of Nevada. The provider accepts both medicare and medicaid programs, and provides resident and family counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Manor Care Health Services, was 2 stars, which is a lower rating than 55% of nursing homes in Nevada. Important to note that this facility has recently detriorated and has gone from 3 stars to 2 stars.
We have compared the detailed Medicare data for Manor Care Health Services with other senior care providers in Nevada. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 07/13/2012.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

10/16/2010 An OurParents User Writes: This place is horrific!! PLEASEPLEASE do not allow a loved to be placed there!

07/23/2010 An OurParents User Writes: Unfortunately, I had my mother in here for a week. I should have taken her out after the first day !! Staff was ok, except for the female physical therapist. She has no empathy for anyone. She should be fired. My mom actually cried when I told her that she would not be staying there any longer. She was so happy she did not have to endure one more day in this place. Before you place a loved one in this place, PLEASE do you research !!

09/18/2008 An OurParents User Writes: If this is what life looks like when a person can't take care of themselves, I'd rather have them hand out suicide pills. Awful place.
Source: Yahoo Local

Description of Manor Care Health Services in Reno, NV

Number of Beds : 189

Manor Care Health Services, located in Reno, Nevada provides the following services: Nursing Home and Skilled Nursing Facility. It accepts the following payment methods: Medicare and Medicaid. Manor Care Health Services has received 3 stars from Medicare and an average user review rating of 2 stars. Manor Care Health Services has a very good hospital, Saint Mary's Regional Medical Center, located nearby, which scored a 95 out of 100 in its most recent Medicare review. The Manor Care Health Services's nearest hospital is 0 miles away. The zipcode (89509) in Nevada, where Manor Care Health Services is located, has a below average safety rating based on recent crime statistics. A more detailed description of the types of care for Manor Care Health Services can be found here.

Manor Care Health Services is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.

Also, Manor Care Health Services is a skilled nursing facility (SNF). It is primarily engaged in providing skilled nursing care and related services for residents who require medical or nursing care; or rehabilitation services for the rehabilitation of injured, disabled, or sick persons.

Skilled nursing facilities cater to patients who either need short-term rehab while recovering from surgery; or require long-term nursing and medical supervision. Skilled Nursing facilities are very often associated with area hospitals.

Source: SNAPforSeniors, Inc.



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    Demographic Profile for Reno, NV,89509

    Annual Crime
    89509 Avg.
    Violent Crimes 6 4
    Property Crimes 5 4
    Weather Conditions
    Average High Temperature ° F
    Average Low Temperature ° F
    Rainy Days 13%
    Average Rainfall 0 inches
    Average Snowfall 0 inches
    Provided By EPA; Closer to 100 is better
    Air Quality 77 / 100
    Water Quality 40 / 100
    Superfund Sites 89 / 100
    Physicians per 100k 243.8
    Cost Of Living
    Compared to the National Average
    Overall 13% Above
    Cost of Food 7% Above
    Utilities 6% Below
    Miscellaneous Equal to
    High School Graduate
    Associate Degree
    Undergraduate Degree
    Graduate Degree 14.38%
    Male Population 49.55%
    Female Population 50.45%
    Median Age 45.7 Years
    Average Individual Income
    Average Household Income $57,094
    Population Change
    Religions Breakdown of religious affiliations in Reno NV
    Percent Religious 26.32%
    Catholic 15.39%
    LDS 3.64%
    All Other 7.29%
    Breakdown of ethnicities in Reno NV
    White  83.7%
    Hispanic/Latino  8.4%
    Asian  3.8%
    Multiracial  1.8%
    Black  1.3%
    Native American  1%
    Hawaiian/Pacific Islander  0.3%
    Other  0.1%

    Please Note Zip code-level crime information is provided by U.S. Census data. OurParents ALWAYS recommends that you visit the facility and check with local law enforcement authorities, and draw your own conclusions about the safety of any given care provider and area.