Care One at Madison Avenue

(866) 653-9337

151 Madison Ave, MORRISTOWN, NJ


  • Nursing Home

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance Yes
  • Subsidy Available No
Care One at Madison Avenue
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User Reviews

02/25/2019  -  An Interested Visitor Writes:

Totally agree with this review. This facility needs to be closed STAT!

08/21/2016  -  An Interested Visitor Writes:

The nursing staff is inattentive, inept, irresponsible and incompetent. If your family member needs medication on a regular basis, avoid this facility like the plague. I won't even mention the dispicable level of "care" given by the unkind, rude and uncaring aides. Its just this side of abuse. If your family member does not need medication and primarily needs physical, occupational or speech therapy, this is a good facility.

07/17/2013  -  An OurParents User Writes:

While some people have referred to Care One as Care None, I have renamed it Scare One because it was such a nightmare dealing with them. My 90 y.o. mother just spent around 4 weeks there in post-acute rehab. The coordination of care was extremely poor. It was nearly impossible to get even the most basic questions about my mother's care answered. If I continued to to ask the same questions, I often got conflicting information. The covering MD did not return my calls until I complained to the administration. The staff at the nursing station often seemed harried, inattentive and annoyed by simple requests. There were some caring staff members who tried to be helpful and this was appreciated. However, I largely found the attitude of the treatment team to be unprofessional, particularly compared to other health facilities in which my mother has received care. I would recommend Scare One to No One!!

05/22/2013  -  An OurParents User Writes:

My father is a resident in the lower level of this facility. While the appearance of the facility is on the nicer side than others I have visited, that is where it stops. The staff while most are friendly are very lazy, they don't interact with the residents unless they have to. The residents wonder around with no direction or anyone to interact with unless they have a visitor. There have been a couple occasions where assistance was needed from them, and it's hard to find someone to help. One time my father quickly needed assistance and one the aids was reading a JC Penney flyer waving her hand at me that she would help when she was done, I was ready to flip! Have been there many different times of the day, no one ever takes them outside or to another floor just for a change of scenary, if you can't do something on your own, you are out of luck, you just sit there and rot! Him being there is not a choice of mine otherwise he would have been out of there a long time ago! Again place looks nice, but that is where it stops.

Response: I agreec. 100%.the help is fresh rude and couldntcare less about the patients. most of them dont and cant answer any questions. it is
not the place to send a loved one. i wouldnt even trust them to take care of a goldfish.

03/04/2013  -  An OurParents User Writes:

My father is a resident at Care One Morristown. The first impression of it is very nice and clean. He has dementia and is a long term patient. There is not enough help to guide my father to a regular bathroom break and to see when his agitation sets in. I have been there in the evenings and can only find one aid working. I have witnessed aids coming back in pairs from a smoke break. My father needs to be reminded where the bathroom is. Because this does not happen he will go in his room and go on the floor. The floor is sticky and not cleaned up properly. The man then has to sleep in his room which smells of urine. I don't think he has left his floor other then when I take him upstairs. Oh and if English is your primary language good luck understanding the staff. I do not have control in his placement otherwise he would of been moved out of there along time ago.

02/19/2013  -  An OurParents User Writes:

This facility should have a 4 star rating. It is clean, Staff is great ,food is very good, rehab is excellent and management is devoted to making this Home the best in the area.

11/28/2012  -  An OurParents User Writes:

The pits!!! We had to beg for everything. My mother fell three times in three weeks. The other departments don't communicate with each other!!!! It is just awful....keep looking. CareOne = CareNone

11/21/2012  -  An OurParents User Writes:

Care One at Madison Avenue is an average sized, for profit, nursing home with 178 beds based in Morristown, NJ. At last check, the facility had 134 residents indicating that it is 75% occupied which is less than average within the state of New Jersey. The provider accepts both medicare and medicaid programs, and provides resident counseling services.
This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Care One At Madison Avenue, was 1 star, which is a lower rating than 86% of nursing homes in New Jersey. Important to note that this facility has recently detriorated and has gone from 2 stars to 1 stars.
We have compared the detailed Medicare data for Care One At Madison Avenue with other senior care providers in New Jersey. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 12/01/2011.
To view the full report for this facility, and to understand more about its Medicare rating, go to here

11/10/2012  -  An OurParents User Writes:

This facility was given a one out of five stars rating by the Dept. of Health and Human services as of dec. 2011, "much below average." It is a for-profit facility.

01/23/2012  -  An OurParents User Writes:

Our family was very unhappy with the care my father received. He went days without any therapy (despite our being told he'd get therapy two or three times a day, daily) and he only got therapy one day because I yelled and put up a fuss. He was not given all of his medications one day. The staff was often surly; when I asked if my elderly mother could use the staff bathroom because there were no public bathrooms on the floor, the nurse (?) wouldn't answer me. When I asked if she could hear me, she angrily went and unlocked the bathroom. The next day, I was told my mother could not use the bathroom. The food and coffee was often cold; the orange juice was repeatedly frozen. We couldn't get a straight answer about when my father would be released-- he came in on a Wednesday and I was told they wouldn't decide until the following Wednesday, when they have their weekly meeting. We only started getting answers after escalating our concerns. CareOne? In our case, it was CareNone.

Response: We are having exactly the same experience. We are told that patients are discussed at the weekly Wednesday meeting yet we never get any results of that meeting. Don't bother leaving a message - no one ever calls you back!!! You have to beg for medication even simple things like Preparation H have to be ordered and take days.....I am so frustrated.

12/15/2011  -  An OurParents User Writes:

I've been to CareOne five times now, but prior to coming here I have also been to two other facilities and neither one can be compared to CareOne. The other two facilities didn't have an activity department and their therapy department wasn't that great, CareOne by far has the most outstanding physical therapy department. Their recreation staff are very respectful and pleasant. The medical staff goes above and beyond their line of duty to make sure that I'm well taken care of. They are very professional and caring. The environmental service staff always make sure that everything if functioning well and that I'm happy. CareOne might be a nursing home but to me it feels like a second home. The staff here are great and very caring and I love it here.

07/20/2011  -  An Family Member of Current/Past Resident Writes:

My Father's visit was not nice. Never in my life have I experience such poor quality of care and neglect. One of the nurse took it upon herself to change my fathers methods of care provided by his doctors. The night shift crew is lazy and refuse to help when needed. If you do not follow up on every thing they do your love one might sleep in a dirty bed all day. Quality of care is not to be commented. They talk but do not allow their words to follow what they do, Understand why they have the problem their employees are given to much space for error and when reported they never correct.

Response: I could not agree with you more.....we are having the same experience!!!

06/01/2010  -  An OurParents User Writes:

This facility is so poorly run that most everything goes wrong. The staff turnover rate is astronomical. During a 5 weeks stay, there were three different Social Workers. Therefore, nothing at all was done correctly by that department. The head nurse left and they appeared to be looking for someone to train for that position. The physical and occupational therapists were different people almost every day. Sometimes, they were simply supplied by an agency and knew nothing at all about each resident. Once, my Dad received therapy for a hip replacement, when he had not had a hip replacement at all. It was totally appalling to realize the lack of communication in this place. I would recommend you never allow anyone to come to Care One at Madison Avenue for any reason.

Response: I could not agree with you more.....we are having the same experience!!!

Description of Care One at Madison Avenue in MORRISTOWN, NJ

Built In 2004 , Number of Beds : 178

Care One at Madison Ave concentrates on providing first-rate care and support to seniors in Morristown, NJ. This community offers comfort to each resident by providing quality rehab services. Care One at Madison Ave provides a low-maintenance lifestyle and the assistance seniors need to enjoy retirement. There are rehab services available in this community. To learn more about Care One at Madison Ave, call today.



Parking & Transportation
  • Access to Public Transportation Nearby
  • Resident Parking
  • Guest Parking
Community Services
  • Activity Director
  • Beautician/Barber
  • Clubhouse/Meeting Rooms
  • Computer/Internet Access
  • Designated Family Visiting Area
  • Guest Dining
  • Housekeeping
  • Laundry Service
  • Library
  • Maintenance Director
Dining Options
  • Lunch
  • Breakfast
  • Dinner
  • Snack
  • Restaurant Style
  • Room Service as Needed
  • Ethnic Meals
  • Gluten-Free
  • Kosher Meals
  • Low Sugar
  • Vegetarian
  • Low Sodium
  • 24 Hour Up and Awake Staff
  • Controlled-Access Garage
  • Door Alarms (for exit seekers)
  • Emergency In-Room Call System
  • Fire Sprinkler System
Personal Assistance
  • Foot Care
  • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
  • Catheter Management
  • Sitting, Standing, Walking
  • Toileting
  • Medication Management
Behavioral Support
  • Hits, Kicks, or Acts Physically Aggressive
  • Yells, Curses, or Acts Verbally Aggressive
  • Does Not Sleep Through the Night
  • Becomes Disoriented (e.g. Sundown Syndrome)
  • Paces or Rummages Habitually
  • Seeks exit or Tries to Leave
  • Wanders
  • Needs Prompting for Their Personal Care
Special Health Conditions
  • Arthritis
  • Asthma
  • Breathing Support with Oxygen
  • Broken Bones
  • Cancer
  • Colostomy or Urostomy
  • Depression
  • Emphysema or Other Lung Disease (COPD)
  • Heart Disease or Heart Failure
  • Immune Deficiency
  • Management of an I.V.
  • Management of a Feeding Tube
  • Monitored Intake of Food and Liquids
  • Osteoporosis
  • Stroke
  • Tendency To Fall
  • Diabetic Diet
  • Oral Medication
  • Insulin Injection Self-Administered
  • Insulin Injection Staff-Administered
On-Site Therapy
  • Audiology
  • Dental Care
  • Eye Care
  • Mental Health Counseling
  • Occupational Therapy
  • Physical Therapy
  • Restorative Therapy
  • Speech Therapy
  • Support Groups for Patients
  • Support Groups for Families or Caregivers
Memory Care Services
  • Family Members Able to Join at Mealtime
  • Family Members Able to Participate in Care Plan
  • Specialty Trained Staff
  • Safe Wandering Areas
  • Regular Assessments by Interdisciplinary Staff
  • Environment That is Easy to Navigate
  • Daily Planned Recreational and Social Activities
  • Activities Tailored to Residents’ Abilities
  • Dementia Stage 1
  • Dementia Stage 2
  • Dementia Stage 3
  • Dementia Stage 4
  • Dementia Stage 5
  • Dementia Stage 6
  • Dementia Stage 7