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Advanced Health Care Of Albuquerque
(866) 872-7751
2701 Richmond Drive Ne
Albuquerque, NM
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Advanced Health Care Of Albuquerque
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User Reviews

04/28/2014 An Interested Visitor Writes: A person can be nonverbal for many reasons and it has nothing to do with hospice.... I have a son who is autistic and nonverbal and that has nothing to do with Hospice. Some paraplegic people, some stroke people, and many others may not have the ability to talk. This doesn't mean they should go on Hospice. Google it....

I don't think anonymous is looking for $$... I don't think Medicare pays people to submit complaints??

Maybe he just wants his experience to be told. Everyone has a story.

My brother and I were comparing Advanced with the Medical Resort in Albquerque because they are the ONLY two places in Albuquerque New Mexico that offer the level of rehabilitation services that they offer. It isn't like there is a choice.

I was glad he gave names because in nursing homes the people who work there are probably the most important part of the situation. I read reviews but I also always realize anyone can put anything on the internet so you have to use your own judgement too.

When we toured Advance Healthcare we were told that Emile Engberson was the adminstrator and the director of nursing was Jennifer Ward.

We met with Jennifer and she really talked fast but it was around Valentines Day so they were doing things for the patients so who knows??

Anyway, hope this helps other people. Thank you. P.S. I don't know how to make a review that isn't anonymous. There isn't an option on this site.

Response: So....actually I just recently left Advanced. I worked there as a CNA, the patient in question was 92 years old I believe, she was in bad shape honestly and required constant around the clock attention. Not a strong suit at AHC, plus the family was difficult to deal with as well, very hostile and accusatory. This patient ended up being transferred to another facility and sadly she ended up passing away almost a month ago.
For the record, Emily is the building administrator, Jennifer is the Assistant Director of Nurses, Jan was the Director of Nurses and shrugged responsibility quite often, leaving Jennifer to handle an awful lot. Watching a family member suffer and see their faculties fail is always hard and I can not blame anyone for being upset with that, however, AHC is NOT equipped to deal with patients in that state. The only thing they can do when patients start failing is send them to an ER. Sometimes the urgency of the situation requires immediate action and can NOT wait for a family member to be contacted, especially if they do not answer their contact numbers, etc. This situation has been blown out of proportion really. Personally angry family members making spiteful and hateful comments without revealing the whole situation is pretty sad. Like this poster has said, you can post anything on the internet. And like this poster said they are glad names were given and they wish they could make the post not anonymous, well you neglected to put your own name in the would have my name and number in a heart beat, however, since I do work in the field I am NOT going to set myself up for retaliation. Good luck to you.

03/22/2014 An Interested Visitor Writes: Lack of communication to patients, not following dr. orders for care, patient dumping to the ER without calling patient rep (for patient who is non verbal). Lies and inconsistancies about policies, and disregard for patient made this experience a nightmare. Currently filing complaints to Medicare and Jennifer Ward will be chief in the complaints since the staff relies on her for decisions. My mom was there twice before and my dad was there once (he died as a result of their inability to see that he was really sick with infection). BUT, dad had cancer so who knows... It is beautiful and a very few staff members are nice but do not challenge them in any way. It is really sad because it is one of the nicest places in Albuquerque, but because of Jennifer the whole staff gets infected with attitude and doesn't realize that for a non verbal patient someone (me) has to watch what they are doing. Once you challenge them, you are kicked out. Filing medicare complaint Monday. If you have a straight forward thing like a foot break or something like that I still think it is good.

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    Response: Wow. Would really like to give your story some credibility, however, the director of nursing is a Jan White and the building administrator is an Emily Engbertson. So why you trash a weekend nurse is beyond me. I have had two parents at this facility and would recommend no finer institution for anyone, however, again, you state your mom is nonverbal and this implies she should be in a hospice and not a short term care facility. Honestly, since you are so anonymous maybe you are out for money and an easy pay payout. Oh yeah Emily Engbertson take your issues up with the building administrator. Or you can call Taylor Enbgertson. For all those still reading this place is the BEST place to send a loved one, there is compassion and caring from dietary to physical therapy. Go kill the snake at the top not at the bottom. ~Anonymous

    Response: Oh hell yeah this place is great!! The staff is awesome however you might want to check who really runs the place. Go Anonyomous.....

    Response: Kinda disappointed here. What kind of facility stands by and watches as names are thrown out? Oh well my folks are gone but having seen this place (other parents of friends), there really is no comparison, of course this is not a short term place, it is for genuine re-hab....sadly your parents pass.....but really, you lost me at NON VERBAL......

    Response: Wait? Your dad was there but you still sent your mom there? WOW......wait....WOW....and what do you want them to do do? PAY YOU? LOL I should call someone cuz I can not stop laughing at this. Completelely unprofessional to mention a name at all, I hope they sue YOU. WOW who did you get your advice from?

    Response: I hear Mormans like to keep it in the family? Are Treyor and Emily related?

    Response: WOW, wait, WOW, wait, WOW, WOW WOW WOW! Same person must be an employee who else reads reviews when both of the parents are gone????? WOW

    Response: I agree - WOW person is laughing but clearly irritated. Must be an employee. Sad, because the only people looking at this are people in need. I am LOL at WOW's comment (which is anonymous too) that they should sue him. For what? Go back to the staff meeting.

    Response: what does kill the snake mean I have never heard that before

    Response: I am pretty sure they are related

    Response: I thought people had to be accepted into places like this? So if anyonymous had a mom there who is non-verbal wouldn't she have had to be evaluated by them before they took her? Why would someone suggest she needs to be in hospice.

    04/11/2013 An Family Member of Current/Past Resident Writes: This is really the best place you can you get in Albuquerque - I mean it is a great place. Weekends are sometimes a little dicey because that is how all facilities like this operate - less rehab, etc. BUT, everyone is friendly, they know each resident by name, they let dogs visit, the rooms are nice, there are a lot of amenities that make visiting easy. My mom and dad were both here for different reasons at different times. Snacks could be fresher and snack deliverers could know that a patient who can't move much might need help - but again these are minor things in the "big picture". The rehab focus is very good. It could easily move to all 5 stars but I know when I look at reviews I want a very honest opinion. There is a hotel right next to them, the rooms are nice and I would choose this facility any given day.

    11/21/2012 An OurParents User Writes: ADVANCED HEALTH CARE OF ALBUQUERQUE is an average sized, for profit, nursing home with 47 beds based in Albuquerque, NM. At last check, the facility had 44 residents indicating that it is 94% occupied which is about average within the state of New Mexico. The provider accepts both medicare and medicaid programs.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Advanced Health Care Of Albuquerque, was 3 stars, which is a better rating than 66% of nursing homes in New Mexico. Important to note that this facility has recently detriorated and has gone from 4 stars to 3 stars.
    We have compared the detailed Medicare data for Advanced Health Care Of Albuquerque with other senior care providers in New Mexico. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is higher than average; Certified nursing assistant (CNA) hours per resident per day is higher than average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 05/11/2012.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here

    01/30/2012 An Family Member of Current/Past Resident Writes: My Mother And Father were both at this facility and i have to say it is the best in all of Albuquerque.

    05/10/2011 An Family Member of Current/Past Resident Writes: pretty, but i was not greeted right away, it seemed as if staff were scrambling around. I didn't get a good feel when i walked in there

    Description of Advanced Health Care Of Albuquerque in Albuquerque, NM

    Number of Beds : 47

    Advanced Health Care Of Albuquerque, located in Albuquerque, New Mexico provides the following services: Nursing Home. It accepts the following payment methods: Medicare and Medicaid. Advanced Health Care Of Albuquerque has received 4 stars from Medicare and an average user review rating of 3 stars. Advanced Health Care Of Albuquerque has a very good hospital, University Of New Mexico Hospital, located nearby, which scored a 94 out of 100 in its most recent Medicare review. The Advanced Health Care Of Albuquerque's nearest hospital is 2 miles away. The zipcode (87107) in New Mexico, where Advanced Health Care Of Albuquerque is located, has a below average safety rating based on recent crime statistics. A more detailed description of the types of care for Advanced Health Care Of Albuquerque can be found here.

    ADVANCED HEALTH CARE OF ALBUQUERQUE is a nursing home. It provides medical nursing service for seniors with serious illnesses or disabilities twenty-four hours a day, delivered by registered nurses, licensed practical nurses, and certified nurse aids.

    Nursing care facilities cater to several types of patients: some patients require short-term rehab while recovering from surgery; others require long-term nursing and medical supervision. In addition, some nursing homes offer specialized care programs for Alzheimer's or other illnesses, or short-term respite care for frail or disabled persons when a family member requires a rest from providing care in the home. Please note that you can help compare nursing homes by looking at the Medicare ratings of a given facility (Medicare has a 5-star rating system for comparing nursing homes). There are various ways for paying for care in a nursing home. Make sure you know your loved one's Medicare and Medicaid eligibility, and understand how you can use tools like long term care insurance to pay for nursing home care.


    For more information about Advanced Health Care Of Albuquerque call (866) 872-7751 to speak with a local Care Advisor

    Demographic Profile for Albuquerque, NM,87107

    Annual Crime
    87107 Avg.
    Violent Crimes 8 4
    Property Crimes 7 4
    Weather Conditions
    Average High Temperature ° F
    Average Low Temperature ° F
    Rainy Days 13%
    Average Rainfall 0 inches
    Average Snowfall 0 inches
    Provided By EPA; Closer to 100 is better
    Air Quality 77.3 / 100
    Water Quality 47 / 100
    Superfund Sites 21 / 100
    Physicians per 100k 305.5
    Cost Of Living
    Compared to the National Average
    Overall Equal to
    Cost of Food 2% Above
    Utilities 7% Below
    Miscellaneous 1% Below
    High School Graduate
    Associate Degree
    Undergraduate Degree
    Graduate Degree 13.30%
    Male Population 49.21%
    Female Population 50.79%
    Median Age 38.1 Years
    Average Individual Income
    Average Household Income $41,789
    Population Change
    Religions Breakdown of religious affiliations in Albuquerque NM
    Percent Religious 53.15%
    Catholic 33.81%
    Other Christian 5.44%
    Baptist 4.18%
    All Other 9.72%
    Breakdown of ethnicities in Albuquerque NM
    Hispanic/Latino  55.4%
    White  38.7%
    Native American  3%
    Black  1.3%
    Multiracial  1.3%
    Asian  0.6%
    Other  0.1%
    Hawaiian/Pacific Islander  0.1%

    Please Note Zip code-level crime information is provided by U.S. Census data. OurParents ALWAYS recommends that you visit the facility and check with local law enforcement authorities, and draw your own conclusions about the safety of any given care provider and area.