Casa Contenta Assisted Living, LLC

(866) 825-8543

4805 Somberete Road Se, Rio Rancho, NM


Services

  • Assisted Living
  • Micro-Community: Residential Care Facility

Payment Options

  • Medicare No
  • Medicaid No
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Casa Contenta Assisted Living, LLC
Work
4805 SOMBERETE ROAD SE
Rio Rancho
NM
87124
USA
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User Reviews

08/01/2016  -  An Interested Visitor Writes:

This place doesn't know what's up or is down. When I went to apply, I was told they weren't hiring. The following morning I receoived a phone call from their director Bobbi, asking me to come back and fill out an application, which I reluctantly did. I say reluctantly because both times I went there the place was messy, the residents wore dirty, food-stained clothing and their faces still had traces of food. The staff members sat around watching television and basically ignored the residents whom all (or so I was told) suffered from varying stages of dementia. The facility reeked very strongly of stale urine, and it was difficult to breathe comfortably due to the poor air quality. Despite the 90+ degree weather outside, there were no fans or air conditioners running the two times I was there. Also, the chair at the dining table that I was invited to sit at was very unstable, which was apparently one that the residents also use, posing a potential safety hazard. Bobbi is a very crass, loud and unprofessional woman with no manners or social graces that I could observe during my "interview" (and I use that term loosely) with her. She stated to me that she had just let an employee go who hadn't passed a background check, and she admitted to hiring her and having her around the residents before one was even conducted on the employee. Hence, why she had called me. We discussed my availability of hours that I could work, and I disclosed up front with her that I needed a schedule that could allow me to be home by 6am or arriving by 8am, in order that I could ensure that my daughter who is disabled makes it safely to school. She said that she was fine with my availability and would like to move forward with conducting a background check on me. Today I was offered the position. She wanted me to work two days orientation, starting tomorrow (Tuesday). I stated that due to prior commitments, I could work Wednesday but not tomorrow. She said "fine" and disconnected the call. Twenty minutes later I received a voicemail from her telling me that she was "rescinding her offer of employment because (my) 'availability' didn't meet her needs". Bobbi is a petty woman with no interpersonal or communication skills. It's no wonder she can't keep help, and the staff she does have is lazy with potentially unknown criminal backgrounds. She apparently has neither the discipline, inclination, or the brain cells to effectively manage her staff, much less the residents who have the misfortune of living there. She hires people without benefit of criminal backgrounds checks, and conveniently "forgets" things as it suits her "needs". No, this review isn't about the rescinding of her employment offer. I am not so desperate to find a job, that I will blindly turn my eye to work "anywhere", just to have a paycheck. I've been a CNA for 14 years, and the Casa Contenta "facility" definitely scores a zero in my opinion.



11/12/2011  -  An OurParents User Writes:

looks like I am not taking my love ones here



11/12/2011  -  An OurParents User Writes:

The staff here is a mix of nice and rude, the owner is very controlling and at times seems mentally unstable. I got my family member out of there after only a short time. My suggestion if your looking for a place for your loved one do not put them in this place.




Description of Casa Contenta Assisted Living, LLC in Rio Rancho, NM

Number of Beds : 5

Increase your standard of living and experience first-rate assisted living services at Casa Contenta Assisted Living in Rio Rancho, NM. Assisted living offers a warm, supportive, and nuturing atmosphere for individuals who require some help but still want to keep their self-reliance. Assisted living is advantageous for seniors. Studies reveal that living near peers and participating in social activities leads to a happier life. With assisted living, you'll find senior-friendly residences and a warm staff. Communities have additional services that include 24-hour supervision and security, emergency response systems, access to licensed nursing care, chef-prepared meals, and assistance with grooming, dressing, and bathing. Housekeeping, laundry, social programs, and local transportation are usually provided, too. Casa Contenta Assisted Living provides a low-maintenance lifestyle and the assistance seniors need to enjoy retirement. There are assisted living services available in this community. An assisted living community provides help as you need it, with the goal of supplying the services required to stay as autonomous as possible. To learn more about Casa Contenta Assisted Living, call today.

Source: OurParents.com

Demographic Profile for Rio Rancho, NM, 87124

People

Male Population
48.61%
Female Population
51.39%
Median Age
36.8 Years
Average Household Income
$53,494

Cost Of Living
Compared to the National Average

Overall
3% Below
Cost of Food
4% Above
Utilities
16% Below
Miscellaneous
4% Above

Environment
Provided By EPA; Closer to 100 is better

Air Quality
86.8 / 100
Water Quality
60 / 100
Superfund Sites
100 / 100
Physicians per 100k
128.7

Annual Crime

Violent Crimes
5
Property Crimes
4