Medford Multicare Center for Living

(866) 871-1344

3115 Horseblock Rd, MEDFORD, NY


Services

  • Nursing Home
  • Skilled Nursing Facility

Payment Options

  • Medicare Yes
  • Medicaid Yes
  • Veteran's Benefits No
  • Long Term Care Insurance No
  • Subsidy Available No
Medford Multicare Center for Living
Work
3115 HORSEBLOCK RD
MEDFORD
NY
11763
USA
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User Reviews

03/26/2014  -  An OurParents User Writes:

POOR POOR SERVICE. THIS PLACE SHOULD NOT EXIST. THEY ARE NOT ALERT AND DO NOT EVEN KNOW WHAT THE HECK IS HAPPENING WITH THE PATIENTS. GOOD THING I WENT TO VISIT MY FATHER ON THE DAY HE WAS SHORT OF BREATH OF COURSE MEDFORD MULTI CARE DIDN'T HAVE A CLUE ABOUT IT BUT WHEN I TOLD THEM THEY WOUND UP RUSHING HIM TO THE HOSPITAL. THIS PLACE HAS THE WORSE SERVICE UNSANITARY ALWAYS SMELLS LIKE @#$% AND SHOULD NOT BE IN BUSINESS. IT WAS SO GREAT THIS PLACE WHEN THE PREVIOUS OWNER WAS HERE

Liked:
  • Location

    11/11/2013  -  An OurParents User Writes:

    I am a current resident of Medford Multicare Center. While no one likes being in a nursing home, I needed the care and I am very pleased with the treatment I received. They bend over backwards to accomodate you & when you have a complaint, they do something about it! They definitely aim to please! For my stay at Medford, they took great care of me. In my opinion, Medford Multicare is the best nursing home & if I needed care, I would return to Medford again! Joan George

    Liked:
  • Activities
  • Care
  • Cleanliness
  • Food

    Response: My mother died there back in April 2009. She had been at Medford Hamlet Assisted Living when she took a fall. She went to Brookhaven Hospital, did not have surgery but was then sent to Medford Multicare for rehab. Because she could no longer navigate without a wheelchair she couldn't go back to Assisted Living. Not to upset her with another move she remained at Medford Multicare. It was always depressing to go there and see patients lined up near the nurses desk, down the halls or in a larger room with a TV that nobody was even watching. They all seemed out of it. My mom was always thirsty. I would ask for juice and it rarely showed up. I sometimes went to a refrigerator and took some when nobody was looking. By the time I returned to my mom she was asleep and God knows if she ever drank it. She needed help to eat. Food would remain on a tray near her bed, untouched. The diapers were not changed when needed. I tried to keep a friendly repoire with the attendants but it didn't help because they really didn't care. She was there for about 6 months total and had lost weight. Her body wasn't nourished. On the day she died an attending M.D. called asking if he could order a feeding tube, something she NEVER wanted. I said "no". Four hours later I got a call that she had died. It seemed suspicious but being a trusting person I just accepted it as her time to go. Knowing more now about the lack of care these residents/patients receive here, I wonder if she was just "put to sleep" to make room for another money making patient. Very upsetting and very frustrating.


    09/24/2013  -  An OurParents User Writes:

    Liked:
  • Care
  • Cleanliness
  • Food
  • Staff

    04/05/2013  -  An OurParents User Writes:

    My mother "fell" at Medford right "fell" two black eyes. This place is a joke. Don't go there, there are better places get an education on other nursing homes and then make a decision. My mom is gone now and I feel guilty everyday.



    03/26/2013  -  An OurParents User Writes:

    My family member was there for just over 2 months and the care was horrible. I don't know what i would've done if we needed longer term care. Staff was rude from start to finish. i found maybe 2 staff members that were pleasant and the rest I can't believe they do this for a living. Every time you complain or say something they get mad or treat you like a nut. So sorry to say that I would not recommend this to anyone and was bad enough that I am actually writing this !



    03/08/2013  -  An OurParents User Writes:

    I forgot to mention that Medford took great care of my lovely wife, Mary Buffini, for more than a year while she was dying of cancer. We were married for 50 years and I still miss her every day! The nurses & aides took care of her as if she was their own mother! They were WONDERFUL! The staff always goes beyond the call of duty. I mean it! -James Buffini



    11/21/2012  -  An OurParents User Writes:

    Medford Multicare Center for Living is a large, for profit, nursing home with 320 beds based in Medford, NY. At last check, the facility had 306 residents indicating that it is 96% occupied which is about average within the state of New York. The provider accepts both medicare and medicaid programs, and provides resident and family counseling services.
    This nursing home is not located in a hospital or a continuing care retirement community (CCRC). As of November 2012, the medicare rating for Medford Multicare Center For Living, was 2 stars, which is a lower rating than 62% of nursing homes in New York. Important to note that this facility has recently improved and has gone from 1 stars to 2 stars.
    We have compared the detailed Medicare data for Medford Multicare Center For Living with other senior care providers in New York. When compare to the state averages for staffing, the number of registered nurse (RN) hours per resident per day is about average; Certified nursing assistant (CNA) hours per resident per day is about average; The number of licensed practical (LPN) or vocational nurse hours per resident per day is about average. The most recent health inspection was on 08/01/2012.
    To view the full report for this facility, and to understand more about its Medicare rating, go to here


    Response: Medford provides outstanding care through its Wound Care program. Our RN & Nurse Practitioner are nationally certified wound care experts. We admit residents with extensive wounds & successfully heal more than 80%. Additionally, the number of pressure ulcers that develop in-house is


    03/20/2012  -  An OurParents User Writes:

    Face it, there are good reasons why this facility consistently receives one-star reviews from year-to-year, no matter where you look. Case-in-point, we discovered, much to our dismay, that they had left the dressing off of my mother's stage three bedsore and - it was contaminated - deeply - with potentially infectious fecal material. We reported it and the problem was fixed but not taken seriously - but - the very next day the same incident happened again - yes - the bedsore was left undressed and there was fecal matter all over it and deeply inside of it. Completely unacceptable.
    And that's just for starters.



    04/26/2011  -  An OurParents User Writes:

    It depends on what floor you are on and which staff you have. On the second floor my father was treated with kindness and care and received much attention. Once they realized he wasn't dying anytime soon, he was moved to the third floor, where the residents are treated as "jobs". Everyone is lined up in wheel chairs, propped up. A typical scenario on 3C will be residents propped in wheelchairs with the TV blaring, a woman who cries for a good portion of the time (with no interaction from staff or anyone else). I was away for two weeks and found my father to be dehydrated. His feet were peeling off in sheets and his skin stayed lifted up when gently pinched. Did not go back down. When I raised a concern about this I was treated as 'persona non grata'. there is no respect for individuals. I would call liken it more to an insane asylum. We are moving him to Glen Cove. The staff is really divided: Some are excellent and very caring and attentive. Others are slackers and shouldn't be working with living beings of any kind.


    Response: * regarding the above post, which I wrote, the care did get better after I spoke with the nursing supervisor, but in general, they are understaffed. When I am able to find an aid who is available, they are helpful. It is frustrating when I voice my concerns because I feel like I am being viewed as a 'bully' or a massive pain in the neck by advocating for my father.



    Description of Medford Multicare Center for Living in MEDFORD, NY

    Number of Beds : 320

    The staff at Nursing Care Center at Medford is ready to provide personalized in-home care whenever your loved one needs assistance. Providing a variety of helpful elder services, such as medication reminders, light housekeeping, and groooming assistance, in-home care professionals are available around-the-clock. Some seniors, as they age and begin to need assistance, simply do not wish to leave the place they’ve called home for many years. Sometimes they bought their dream home upon retirement. Sometimes it is the house where they raised their children and watched their families grow up. For them, the walls and floors resonate with memories. A caring, in-home staff understands this and is dedicated to making seniors as comfortable and as satisfied as they can possibly be. Services are available twenty-four-hours a day, seven days a week. Home care includes various medical and non-medical support services. For many seniors, home care allows them to stay independent for as long as possible. For seniors who prefer to remain in their own homes, Nursing Care Center at Medford care providers are available every day with a wide-range of services. In-home care is an option for seniors when they need it. Care professionals will bring their expertise and experience to your home. This choice is perfect for those who would like to stay in their homes but who need some help with the daily activities of living. These services, available 24 hours a day, every day, are paid for by the individual or through public and private funding sources, such as Medicare and/or Medicaid. When you are ready to learn more about Nursing Care Center at Medford, call a care advisor for more details.

    Source: OurParents.com

    Amenities

    Community Services
    • Housekeeping
    • Laundry Service
    Security
    • Fire Sprinkler System
    Personal Assistance
    • Activities of Daily Living (bathing, grooming, dressing, eating, etc.)
    • Catheter Management
    • Foot Care
    • Sitting, Standing, Walking
    • Toileting
    • Medication Management
    Special Health Conditions
    • Colostomy or Urostomy

    Demographic Profile for MEDFORD, NY, 11763

    People

    Male Population
    49.56%
    Female Population
    50.44%
    Median Age
    36.6 Years
    Average Household Income
    $86,044

    Cost Of Living
    Compared to the National Average

    Overall
    21% Above
    Cost of Food
    9% Above
    Utilities
    29% Above
    Miscellaneous
    11% Above

    Environment
    Provided By EPA; Closer to 100 is better

    Air Quality
    31.3 / 100
    Water Quality
    59 / 100
    Superfund Sites
    10 / 100
    Physicians per 100k
    248.1

    Annual Crime

    Violent Crimes
    4
    Property Crimes
    4